EN - 67
V.
2
7 BEFORE CALLING AFTER-
SALES SERVICE
If you are experiencing a problem with
your appliance, please check the follo-
wing before contacting the after-sales
service.
Your appliance is not operating
Check if:
There is power
The plug is correctly placed in the
socket
The plug fuse or the mains fuse has
blown
The socket is defective. To check this,
plug another working appliance into
the same socket.
The appliance performs poorly
Check if:
The appliance is overloaded
The appliance door is closed properly
There is any dust on the condenser
There is enough space near the rear
and side walls.
Your appliance is operating noisily
Normal noises
Cracking noise occurs:
During automatic defrosting
When the appliance is cooled
or warmed (due to expansion
of appliance material).
Short cracking noise occurs: When
the thermostat switches the com-
pressor on/off.
Motor noise: Indicates the com-
pressor is operating normally. The
compressor may cause more noise
for a short time when it is first
activated.
Bubbling noise and splash occurs:
Due to the flow of the refrigerant in
the tubes of the system.
Water flowing noise occurs: Due
to water flowing to the evaporation
container. This noise is normal
during defrosting.
Air blowing noise occurs: In some
models during normal operation of
the system due to the circulation of
air.
The edges of the appliance in contact
with the door joint are warm
Especially during summer (warm
seasons), the surfaces in contact with
the door joint may become warmer
during the operation of the compre-
ssor, this is normal.
There is a build-up of humidity inside
the appliance
Check if:
All food is packed properly. Contai-
ners must be dry before being
placed in the appliance.
The appliance door is opened fre-
quently. Humidity of the room en-
ters the appliance when the doors
are opened. Humidity increases
faster when the doors are opened
more frequently, especially if the
humidity of the room is high.
The door does not open or close
properly
Check if:
There is food or packaging preventing
the door from closing
The door joints are broken or torn
Your appliance is on a level surface.
The compressor can run loudly or the
noise of the compressor/refrigerator
may increase in some models during
operating in some conditions such
that the product is plugged in for the
first time, depending on change in the
ambient temperature or change of
usage. That is normal; when the
refrigerator reaches the required
temperature, the noise decreases
automatically.
