
Section 8
8 Warranty
8.1
Warranty Policies
The sensor is warranted for two years from the date of purchase from LMI Technologies
Inc.. Products that are found to be non-conforming during there warranty period are to
be returned to LMI Technologies Inc. The shipper is responsible for covering all duties
and freight for returning the sensor to LMI. It is at LMI’s discretion to repair or replace
sensors that are returned for warranty work. LMI Technologies Inc. warranty covers
parts, labor and the return shipping charges. If the warranty stickers on the sensors are
removed or appear to be tampered with, LMI will void the warranty of the sensor.
8.2
Return Policy
Before returning the product for repair (warranty or non-warranty) a return material
authorization (RMA) number must be obtained from LMI. Please call LMI to obtain this
RMA number. Carefully package the sensor in its original shipping materials (or
equivalent) and ship the sensor prepaid to your designated LMI location. Please insure
that the RMA number is clearly written on the outside of the package. With the sensors
include the address you wish this shipment returned to, the name, email and telephone
number of a technical contact should we need to discuss this repair and details of the
nature of the malfunction. For non-warranty repairs, a purchase order for the repair
charges must accompany the returning sensor. LMI Technologies Inc. is not responsible
for damages to a sensor that is the result of improper packaging or damage during
transit by the courier.
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