11
CDW247001
30004577
5 Year Warranty
MHSC warrants that your new wood burning stove or masonry
wood insert is free from manufacturing and material defects for a
period of five years from the date of sale, subject to the following
conditions and limitations.
1. This warranty is extended to the original owner only, for residen-
tial use, and is subject to proof of purchase.
2. The new MHSC product must be installed and operated at all
times in accordance with the installation and operation instruc-
tions supplied with the appliance, and installation must be to local
and national codes. Any alterations, willful abuse, accident, over
firing or misuse will not be covered under warranty. NOTE: Some
minor movement of certain parts is normal and is not a defect
and therefore, not covered under warranty.
3. The warranty is non-transferable, and is made to the original
owner, provided that the purchase was made through an autho-
rized MHSC supplier. The serial number must be supplied along
with the Bill of Sale, showing the date of purchase, at the time the
claim is submitted.
4. This warranty is limited to the repair or replacement of parts only,
found to be defective in material or construction, provided that
such parts have been subjected to normal conditions of use and
service, after a said defect has been confirmed by MHSC, or an
authorized representative’s inspection. Defective parts must be
shipped back (at MHSC discretion), transportation prepaid, to the
manufacturer. Credits will be issued upon receipt of return of the
defective product to MHSC.
5. MHSC, at its discretion, can fully discharge all obligation with
respect to this warranty by refunding the wholesale price of the
defective part(s).
6. Any installation, labor, construction, transportation or other relat-
ed costs or expenses arising from defective parts, repair, replace-
ment or otherwise of same, will not be covered by this warranty,
nor will MHSC assume responsibility for same. Further, MHSC
will not be responsible for any incidental, indirect or consequent
damages, except as provided by law, and in no event shall they
exceed the original purchase price.
7. All other warranties - expressed or implied - with respect to the
product, its components and accessories, or any obligations /li-
abilities on the part of MHSC are hereby expressly excluded.
8. MHSC neither assumes, nor authorizes any third party to as-
sume, on MHSC’s behalf, any other liabilities with respect to the
sale of this MHSC product.
9. The warranties as outlined within this document do not apply to
chimney components or other products made by other manufac-
turers when used in conjunction with the installation of this prod-
uct. Improper use or the use of non-approved components may
nullify your warranty. If in doubt, contact your nearest authorized
MHSC supplier or MHSC Customer Service Department.
10. MHSC will not be responsible for:
• Down drafts or spillage caused by environmental conditions
such as near-by trees, buildings, rooftops, hills, mountains or
ineffective chimney design.
• Inadequate ventilation, excessive offsets or negative air
pressure caused by mechanical systems such as furnaces,
clothes dryers, fans, etc.
11. This warranty is void if:
• The appliance has been operated in atmospheres contami-
nated by chlorine, fluorine, or other damaging chemicals.
• This appliance has been subjected to prolonged periods of
dampness or condensation.
• The appliance has any damage due to water, or weather
damage that is the result of, but not limited to, improper chim-
ney/venting installation.
• The appliance has been subjected to willful or accidental
abuse or misuse.
• Corrosive driftwood, manufactured logs or other fuels are
used other than as outlined in the installation and operating
instructions.
• The appliance is not maintained in good condition, including
firebrick and gaskets.
Doors with Glass and Plated Parts
Glass is warranted against thermal breakage only. To clean glass,
use a ceramic glass cleaner or polish. Do not use ammonia-
based cleaners. A suitable cleaner is available from your nearest
Hearth Products dealer.
DO NOT CLEAN GLASS WHILE HOT
AND DO NOT USE ABRASIVE CLEANERS.
Plated parts will not be covered under this warranty. Plated parts
should be cleaned with soap and warm water and immediately
dried. Plated parts may also be damaged by external chemi-
cals.
Plated parts will not be covered under this warranty. Plated sur-
faces should be cleaned by suing denatured alcohol only and
rubbed lightly with a lint-free non-abrasive cloth. Excessive rub-
bing or polishing may remove the plated finish.
Discoloration of certain parts is normal and is not a defect, and
therefore not covered under warranty.
Further Exclusions
This warranty will not include or extend to paint, gaskets or fire-
brick components, and does not cover any removable firebox
components such as brick retainers or stainless steel air tubes.
Electrical Components
MHSC warranty coverage extends to electrical components (e.g.
blowers, speed controls) for one (1) year only.
IF WARRANTY SERVICE IS REQUIRED
Contact MHSC Customer Service. Make sure you have your
sales receipt and the model/serial number of your MHSC prod-
uct.
Do not attempt to do any service work yourself, unless pre-ap-
proved by MHSC in writing this will void the warranty.
MHSC must authorize service and provide a Warranty Claim
Number prior to any warranty related service calls. Without an
authorization number, any service work will not be deemed war-
ranty.
NOTE:
Some states and provinces do not allow the exclusion
or limitation of incidental or consequential damages. The above
limitation may not apply to you.
MHSC
149 Cleveland Drive
Paris, KY 40361
KEEP THIS WARRANTY
Serial # _______________________________
Model # ______________________________
Date Purchased ________________________
