S e c t i o n 3 – S y s t e m P r o g r a m m i n g
27
Default
No extension is set as an answering machine.
Set TAM extension
System Settings
Miscellaneous
Set TAM
Clear TAM extension
System Settings
Miscellaneous
Clear TAM
Automatic Answering
Automatic answering provides a powerful and simple way of giving callers access to extensions,
external numbers, remote programming and the public address port without any user intervention.
The system can automatically answer incoming calls on specific exchange lines with a tone or one of
two voice messages of up to 20 seconds, if the fax/voice card option is fitted. By dialling a digit the
caller can access one of the auto-answer features shown in the table below:
Type
Digit
Description
Remote
programming
This allows access to system programming codes which start *8 or *9
Remote paging
This gives access to paging port
DISA
This allows the caller to directly dial extensions or be forwarded to an
external number.
Incoming Call
Control
This prevents any extensions ringing until an access code is dialled.
Fax
N/A
Automatic fax switching - (Fax/Voice Card Required – see page 41)
Another auto-answer service may be set up called courtesy service, detailed on page 37. This feature
will answer and play a courtesy message to callers if the call is left unanswered. Courtesy service and
the above auto-answer services cannot be set up on an exchange line at the same time. The auto-
answer modes take priority over the Courtesy service option.
If the caller does not enter any digits for 5½ seconds, or an invalid code was dialled then it will ring
as a general call (unless Call Control is active, see page 30). There is a master code which enables and
disables the auto-answer feature without erasing any of the access codes or auto-answer settings. This
is also possible through the PC program status screen. After dialling a digit to enter an auto-answer
mode an optional access code may be required.
Several auto answer features such as call control and DISA may be programmed at the same time on
a line. The user dials the appropriate code to proceed. If a line has fax switching set, it can also have
DISA, remote control or remote paging programmed.
Default
No automatic answering is enabled.
PIN
ext
PIN
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