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Contents

System Overview

Introduction 1

General Description

System Capacity

Using an Extension

Introduction 4

Extension Codes Quick Reference

Key Descriptions

Basic Extension Operation

Account Codes

Brokerage Call

Call Diversion

Call Intrude

Call Parking

Call Pick -Up

Conference calls

Data Protection

Do not Disturb

Door Phones

Enquiry Call

Exchange Line Timed Break

Extension Call Back

Extension Group Calls

Holding Calls

Last Number Redial

Lock Extension

Paging 13

Reminder call

Room Monitor

Speed Dialling

System Programming

Introduction 16

How to Program the System

Executive Terminal Programming Menus

System Programming Code Summary

Account Code Operation

Alternative Carrier Selection (ACS)

Answering Machine / Voicemail Programming 26

Automatic Answering

Boss-secretary Mode

Call Barring

Call Unit Cost

Call Detail Recording (CDR)

Call Waiting Tone

Clock Setting

Courtesy Service

Day/Night Mode

DTMF Extensions

Exchange Line Assignment

Extension locking

External Call Diversion

Fax Call Handling

Hold and ring timers

Hot Line Programming

Intrusion & Paging Programming

ISDN Programming

Music on Hold

Ringing Settings

Security Alarm Programming

System PIN Number

System Size

System Speed Dialling

Voice Message Programming

Installation 51

Telephone System Installation

Extension wiring

Expansion / Optional PCB Installation

0+2 / 1+2 / 2+2 Expansion Cards

Fax /Voice Card

V24 / RS-232C Serial Data Interface

V24 / FSK Card

CLI and Meter pulse detector card

25Hz Ringer Card

Door Phones

ISDN Cards

Music on Hold Source

Battery Back-up Unit

Maintenance 63

Self-Test 63

Customer Database Protection

Generic Software Memory

Expansion / Optional Plug-In PCB

Repair Procedures

Problem Solving

Specifications 66

Electrical Specifications

Environmental 66

Loop Limits

Dialling Specifications

Power up default settings

Glossary 68

Index 70

GenMan V1.1 20020529

Содержание Eurocom 612

Страница 1: ...Eurocom 612 Installation Programming Manual...

Страница 2: ...ritten consent of Digital Switch Systems Ltd Every effort has been made to ensure that this manual documents the operation of the Eurocom 612 Telephone System However due to the on going improvement a...

Страница 3: ...Call Waiting Tone 37 Clock Setting 37 Courtesy Service 37 Day Night Mode 38 DTMF Extensions 39 Exchange Line Assignment 39 Extension locking 40 External Call Diversion 40 Fax Call Handling 40 Hold an...

Страница 4: ...I n s t a l l a t i o n P r o g r a m m i n g M a n u a l iv...

Страница 5: ...8 Extension Ports 2 2 Expansion Card 2 PSTN Exchange lines 2 Extension Ports Option 1 2 Expansion Card 1 PSTN Exchange line 2 Extension Ports Option 0 2 Expansion Card 2 Extension Ports Option Fax Voi...

Страница 6: ...tacts are triggered Figure 1 1 Expansion Options System Capacity Basic System Configuration Feature Configuration Alarm Loops 2 MOH Port Audio via 3 5mm jack Internal hold tone Internal Links 4 Up to...

Страница 7: ...ic 2 8 2 10 0 2 card 3 10 1 2 card 4 10 2 2 card 2 12 0 2 card 0 2 card 3 12 1 2 card 0 2 card 4 12 2 2 card 0 2 card 5 12 2 2 card 1 2 card Analogue only system configurations 6 12 2 2 card 2 2 card...

Страница 8: ...s 19 Door Phone 1 optional 29 Door Phone 2 optional 500 Last Number Redial 501 599 System Speed Dial Call 70 79 Dial extension speed dial numbers 80 Make a general call 81 Extension group 1 call with...

Страница 9: ...door phone R account_PIN Code to enter before dialling out if account codes are active R ext Make a brokerage call to an extension R 0 or R 9 Make a brokerage call to exchange line For systems using 9...

Страница 10: ...wering when extension is busy If the extension is in use but other phones are ringing then the call may be answered in one of two ways Park current call Park the call and answer the new call See page...

Страница 11: ...ternal unannounced Transfer a call so that it rings at another extension This is an unannounced transfer Internal announced Transfers a call only after you have announced to the extension who is calli...

Страница 12: ...erage call set up one press of recall will switch between the calls Removing caller from brokerage call Hanging up will drop the current call the phone will ring back with the other call Call Diversio...

Страница 13: ...been enabled by the system administrator Intrude on call Press 1 if the extension is busy you are now intruding on the call Call Parking This feature will allow you to park an external call this call...

Страница 14: ...ion may depend on whether the extension has several pieces of equipment connected In this case you may decide per external call whether you want data protection ad hoc data protection You can also set...

Страница 15: ...ted Open door 1 latch This will operate the first door latch relay at any time Open door 2 latch option This will operate the second door latch relay at any time Both the extension calling and the Doo...

Страница 16: ...80 with normal internal ring cadence Call extension group 81 with one brief ring per cycle Call extension group 82 with two brief rings per cycle Call extension group 83 with two brief rings per cycle...

Страница 17: ...be used automatically Lock Extension It is possible to lock an extension so that it is not possible to make or receive external calls depending on the system programming To return to normal operation...

Страница 18: ...remain quiet Cancel daily alarm permanently This will turn off the alarm Room Monitor This feature allows you to listen in to an extension left off hook directly This can be achieved from any extensio...

Страница 19: ...hook and dial the speed dial code Numbers 70 to 79 are used for extension specific speed dial numbers while 501 to 599 are used for the system wide speed dial numbers Program a personal speed dial num...

Страница 20: ...ollowing the last programming step Repeat this procedure for each programming step Throughout the Programming section there are boxes like the one below which show where codes may be found in the Exec...

Страница 21: ...programming mode may be exited by any of the following methods Entering the code 9990 at extension 13 Answering a normal incoming call at extension 13 Leaving extension 13 idle for five minutes this...

Страница 22: ...panish Line access code 0 Line access code 9 Show display line 2 Hide display line 2 Show command strings Hide command strings Line 1 Off On Set pt to pt mpt Pick analog ISDN first CLIR COLR Set MSN n...

Страница 23: ...paging code DISA code Bar filter 1 9 Clear bar filter 1 9 Assign Ext day class 1 5 Assign Ext night class 1 5 Clear Ext day class Clear Ext night class Bar filter class 1 Bar filter class 2 Bar filte...

Страница 24: ...ternative carrier for set time 9 PIN 201 Switch on alternative carrier feature Alternative Carrier Selection p 25 9 PIN 200 Switch off alternative carrier feature 9 PIN 435 ext Set TAM ext ext will no...

Страница 25: ...format for a serial printer 8 250 Disable CDR printer format enable PC mode 8 3111 Mask last 4 digits in CDR record 8 3110 Do not mask last 4 digits in CDR record 8 323 ext Output call details for ho...

Страница 26: ...rsion p 40 8 870 Disable call forwarding for the system 9 PIN 455 ext Program ext as a fax no general calls data protection 9 PIN 455 Clear fax extension 8 45 line 4 Set fax monitoring on a line 8 45...

Страница 27: ...on Hold p 45 9 PIN 151 External music source Reset System p 16 9 PIN 000 000 Clock and PIN Code unchanged 9 PIN 61 line delay ext Add extension to ring on exch line during day 9 PIN 61 line 0 ext Remo...

Страница 28: ...des not needed at start of codes Special Programming Mode p 17 9990 Exit system programming mode 9 PIN 110 110 System size 2 exchange lines 8 extensions max 9 PIN 111 111 System size 4 exchange lines...

Страница 29: ...onal pause of 0 9 seconds may be programmed between dialling the carrier access code authorization code and the dialled telephone number if required by the network Alternative carrier selection works...

Страница 30: ...AM extensions then dialling 2 at busy tone The system also provides DTMF signalling for connecting advanced voicemail systems This allows intelligent routing of calls to the correct extension mailbox...

Страница 31: ...g until an access code is dialled Fax N A Automatic fax switching Fax Voice Card Required see page 41 Another auto answer service may be set up called courtesy service detailed on page 37 This feature...

Страница 32: ...lowchart Yes Call extension Error tone Silence Enter code Error tone Confirmation tone Yes Dial Tone heard No No Incoming call Auto answered Auto answer not enabled Dial 2 for Remote Programming Acces...

Страница 33: ...e location through auto answer The operation is defined in Figure 3 4 Figure 3 4 Remote Paging Operation Flowchart No Yes Ring back tone or disconnected Incoming call Auto answered Auto answer not ena...

Страница 34: ...number with the DISA facility so that the extensions or external number may only be dialled directly if a PIN is also entered with the DISA code Callers into the system will be treated according to t...

Страница 35: ...call control operates Figure 3 6 Incoming Call Control Operation Flowchart Programming Codes Step 1 Optional fax voice card must be installed Record your answering messages speak at tone then hang up...

Страница 36: ...conds of ringing Program delay before answering call Note this code also enables the Courtesy service option but the courtesy service is overridden by the auto answer modes of step 2 If auto answer is...

Страница 37: ...be answered 5 The user cannot make or answer external calls except to factory set emergency number When a call barring class is assigned to an extension then that extension cannot invoke recall to hol...

Страница 38: ...rring Exempt filter class x Clear all exempt filters from all classes Step 5 Allocate Class of service to each extension and user account Assign a class for day time operation to an extension System S...

Страница 39: ...al call A hotel logging option may be enabled which will store the call logs of specific extensions and output them as a list when required This feature can operate if the optional V24 card is fitted...

Страница 40: ...file or Append to add call records to the end on an existing file Call details will continue to be logged until the program is exited Hotel Motel Operation In addition to an immediate log of each call...

Страница 41: ...ral Setting Call warning tone on Clock Setting The system employs a real time clock which is backed up for at least 6 hours in case of power failures This time is displayed on the Executive Terminal a...

Страница 42: ...hich people are in an office The system could for example switch to night time operation during a lunch break for one hour at noon every day It may be switched between day and night mode in three diff...

Страница 43: ...ions is between 40 and 160 ms Set an extension as DTMF only System Settings miscellaneous Enable DTMF phone Reset an extension from DTMF only System Settings miscellaneous Disable DTMF phone Set defau...

Страница 44: ...ut does not apply when the call forwarding is ISDN to ISDN This is because the ISDN Network ensures a correct disconnection of the call The external call diversion number is also accessible to incomin...

Страница 45: ...x Monitor mode In this mode the call will initially be handled as a normal call If a fax tone is detected at any time up to 45 seconds after the call is answered then the call will be automatically tr...

Страница 46: ...ing at the extension which put the call on camp If this extension is busy or not answered for 30 seconds then the call will ring as a general incoming call Set camp on exchange line timeout delay Exte...

Страница 47: ...to connect in handsfree mode directly for teminal extensions This feature must be enabled individually for each extension It is not possible to intrude upon data protected or fax modem extensions Def...

Страница 48: ...mpt pt Set both ISDN lines as point to multipoint mode ISDN Settings Set pt to pt mpt mpt Program ISDN base number for ISDN card 1 ISDN Settings Set MSN numbers Base number 1 Clear ISDN base number fo...

Страница 49: ...alls or Door Phone calls or not to ring at all With ISDN it is possible to set up MSN DDI numbers to ring specific groups of extensions By default if an MSN number is programmed see page 43 it will ri...

Страница 50: ...oice message if the fax voice message option card is fitted Alarm Sensors The system provides two alarm ports to which alarm sensors may be attached see Figure 4 3 on page 54 These may be programmed a...

Страница 51: ...is no activity for a period of 24 hours Type 1 will trigger if no one has used an extension for a period of 24 hours It is cancelled as soon as an extension is used An external call is made if the in...

Страница 52: ...tification options Alarm type Loop 1 System Settings Alarms Alarm function 1 Alarm type Loop 2 Including day night switch System Settings Alarms Alarm function 2 Alarm type for both Loops 1 2 Step 6 I...

Страница 53: ...Any of the configurations shown in the table on page 3 are valid Default The system will be delivered factory configured to the correct size Use this code if cards are removed or installed No expansi...

Страница 54: ...Courtesy daytime message 20 Auto answer message 2 or Courtesy nighttime message 20 Alarm call message 1 15 Alarm call message 2 15 Alarm confirmation message 8 Record a voice message at extension 13 L...

Страница 55: ...ter Extension for System Programming purposes if this phone is not available then a DTMF single line telephone may also be used but it will lack menu driven operation The system has a REN of 1 per exc...

Страница 56: ...a stable working surface with the cover facing upwards Remove the 2 screws on the front of the case and remove the plastic side cover to access the MDF connection terminals Inspect the main unit housi...

Страница 57: ...g between extensions main unit and PSTN exchange lines Set the system clock see page 37 If an Executive Terminal or Standard Terminal is fitted then log on the terminal by dialling the code 751 ext Th...

Страница 58: ...d Ringing will not be heard at the extension until this has been done though dialling will still be possible After plugging in the SLT go off hook and enter the code 750 ext Important Important Powerf...

Страница 59: ...s The system can support up to ten Executive Terminals and Standard Terminals combined The Executive Standard Terminal cannot be used on power fail extensions 11 or 12 It is also recommended that exte...

Страница 60: ...also specified in the figure Figure 4 5 UK BT telephone socket wiring Expansion Optional PCB Installation The Expansion Optional PCB contains digital circuitry which while extremely reliable can be da...

Страница 61: ...em capacity of 6 12 PSTN CO Line Ports The CO line ports will support DTMF and Pulse dialling By default if the extension uses pulse dialling then the telephone system will use pulse dialling onto the...

Страница 62: ...a D9 or D25 serial port connector Before installing the optional board it is necessary to break out the thin plastic tongue in the moulding to allow the R J11 socket to fit in the side of the case Be...

Страница 63: ...ovides a two way speech link the door phone is not restricted to doorways it may be used anywhere an intercom is required Contents Door phone Two wall plugs Two wall screws Installation The door phone...

Страница 64: ...ut programming though to take advantage of the extra services offered by ISDN some programming is recommended Programming details are found in the ISDN Programming section on page 43 Use of the PC pro...

Страница 65: ...Recommended source Yuasa A512 1 2S Installation of battery back up unit 1 First disconnect the telephone system from the mains power outlet and ensure that the battery back up unit is NOT connected to...

Страница 66: ...Connect the 3 pin socket to the matching connector pins marked BBU SK22 on the telephone system main board 11 Close the lid of the system and Battery unit and plug the battery unit into the 220 240 vo...

Страница 67: ...PROM E PROM protects the Customer Database containing all the system programming in the event of a mains power failure Batteries are not used anywhere in the system After programming changes the syste...

Страница 68: ...ng back up If a faulty expansion card or terminal is not found and if the power is not restored on the test pins then return the unit to the dealer No dial tone on extensions Check that sockets are co...

Страница 69: ...nt class of service Check that if an Executive or Standard Terminal had been used previously that the correct setting was then entered for single line telephone operation Press 7 50 extension and ring...

Страница 70: ...al Paging Port 600 0 dBm 775mV Real time clock operation during power fail Min 6 hours Environmental Operating Temperature 0 50 C 32 122 F Optimum Operating Temperature 20 25 C 68 77 F Storage Tempera...

Страница 71: ...contacts are set to Normally Closed 90 second entry delay alarm with tone Factory default pin code is 7373 V24 output of SMDR is in PC mode System is in Day Mode All extension ringing is immediate no...

Страница 72: ...the start of a call so that other equipment knows it is for a fax machine The system is able to transfer calls to a fax extension when it detects fax CNG tone COLP Connected line presentation This sho...

Страница 73: ...sy to remember number PSTN Public Switched Trunk Network This is the name given to the analogue telephone network compare with ISDN the digital network Recall See flash RTC Real time clock This is the...

Страница 74: ...control flow diagram 31 call intrusion programming 43 using 9 call logging 36 call back 12 calling line identity restriction See CLIR CDR 36 CLI card 58 CLIR 44 clock setting 37 CO lines See exchange...

Страница 75: ...ate hot line 43 incoming call control 31 installation BBU 60 checklist 51 doorphone 59 fax voice card 58 ISDN card 60 location 51 MPD CLI card 58 music source 60 terminals 55 V24 card 58 internal alar...

Страница 76: ...m monitor how to 14 serial port connections 58 signalling connector locations 54 social alarm 47 special programming mode 17 specifications battery 61 default settings 67 dialling 66 electrical 66 env...

Страница 77: ...I n d e x 73...

Страница 78: ...I n s t a l l a t i o n P r o g r a m m i n g M a n u a l 74...

Страница 79: ...I n d e x 75...

Страница 80: ...ms Ltd as manufacturer hereby declares that this product is in compliance with the essential requirements and other relevant provisions of the EC Directive 1999 5 EC 2002 Digital Switch Systems Ltd Ve...

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