Limited Warranty
Digital Security Controls Ltd. warrants the original purchaser
that for a period of twelve months from the date of purchase,
the product shall be free of defects in materials and workman-
ship under normal use. During the warranty period, Digital
Security Controls Ltd. shall, at its option, repair or replace any
defective product upon return of the product to its factory, at
no charge for labour and materials. Any replacement and/or
repaired parts are warranted for the remainder of the original
warranty or ninety (90) days, whichever is longer. The original
owner must promptly notify Digital Security Controls Ltd. in
writing that there is defect in material or workmanship, such
written notice to be received in all events prior to expiration of
the warranty period.
Inter natio nal War ra nty
The warranty for international customers is the same as for any
customer within Canada and the United States, with the excep-
tion that Digital Security Controls Ltd. shall not be responsible
for any customs fees, taxes, or VAT that may be due.
Warr anty Pr oc ed ur e
To obtain service under this warranty, please return the item(s)
in question to the point of purchase. All authorized distributors
and dealers have a warranty program. Anyone returning goods
to Digital Security Controls Ltd. must first obtain an authoriza-
tion number. Digital Security Controls Ltd. will not accept any
shipment whatsoever for which prior authorization has not been
obtained.
Con ditions to Vo id Warr anty
This warranty applies only to defects in parts and workmanship
relating to normal use. It does not cover:
• damage incurred in shipping or handling;
• damage caused by disaster such as fire, flood, wind, earth-
quake or lightning;
• damage due to causes beyond the control of Digital Security
Controls Ltd. such as excessive voltage, mechanical shock
or water damage;
• damage caused by unauthorized attachment, alterations,
modifications or foreign objects;
• damage caused by peripherals (unless such peripherals were
supplied by Digital Security Controls Ltd.);
• defects caused by failure to provide a suitable installation
environment for the products;
• damage caused by use of the products for purposes other
than those for which it was designed;
• damage from improper maintenance;
• damage arising out of any other abuse, mishandling or
improper application of the products.
Digital Security Controls Ltd.’s liability for failure to repair
the product under this warranty after a reasonable number of
attempts will be limited to a replacement of the product, as the
exclusive remedy for breach of warranty. Under no circum-
stances shall Digital Security Controls Ltd. be liable for any
special, incidental, or consequential damages based upon
breach of warranty, breach of contract, negligence, strict lia-
bility, or any other legal theory. Such damages include, but are
not limited to, loss of profits, loss of the product or any associ-
ated equipment, cost of capital, cost of substitute or replace-
ment equipment, facilities or services, down time, purchaser’s
time, the claims of third parties, including customers, and
injury to property.
Dis cla im e r of Wa rr antie s
This warranty contains the entire warranty and shall be in lieu of
any and all other warranties, whether expressed or implied
(including all implied warranties of merchantability or fitness
for a particular purpose) And of all other obligations or liabili-
ties on the part of Digital Security Controls Ltd. Digital Security
Controls Ltd. neither assumes nor authorizes any other person
purporting to act on its behalf to modify or to change this war-
ranty, nor to assume for it any other warranty or liability con-
cerning this product.
This disclaimer of warranties and limited warranty are governed
by the laws of the province of Ontario, Canada.
WARNING: Digital Security Controls Ltd. recommends that
the entire system be completely tested on a regular basis. How-
ever, despite frequent testing, and due to, but not limited to,
criminal tampering or electrical disruption, it is possible for this
product to fail to perform as expected.
Insta ller’ s Loc k ou t
Any products returned to DSC which have the Installer’s Lock-
out option enabled and exhibit no other problems will be subject
to a service charge.
O ut o f War ra n t y R ep ai r s
Digital Security Controls Ltd. will at its option repair or
replace out-of-warranty products which are returned to its fac-
tory according to the following conditions. Anyone returning
goods to Digital Security Controls Ltd. must first obtain an
authorization number. Digital Security Controls Ltd. will not
accept any shipment whatsoever for which prior authorization
has not been obtained.
Products which Digital Security Controls Ltd. determines to
be repairable will be repaired and returned. A set fee which
Digital Security Controls Ltd. has predetermined and which
may be revised from time to time, will be charged for each
unit repaired.
Products which Digital Security Controls Ltd. determines not to
be repairable will be replaced by the nearest equivalent product
available at that time. The current market price of the replace-
ment product will be charged for each replacement unit.