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3.9Answering Incoming Calls
When an incoming call is detected, the PC5936 will sound a ring-
ing tone on all stations which are enabled to sound the tone
(unless on Do Not Disturb). To answer the call the user must press
the Page/Answer button for 1 second. Once the call is answered
the audio channel will operate the same as it does for a page.
The call will end if the user presses and holds the Page/Answer
button for 1 second. The call will also end after 30 seconds of
silence.
If a page is in progress when an incoming call is detected only the
two users on the page will hear the ring. To answer the call either
user can press and hold the Page/Answer button for 1 second. The
page will end and the user will immediately be connected to the
incoming call.
If a user has answered a telephone call at an intercom station and
then the doorbell is pressed, the user will hear the doorbell. The
user can press Page/Answer to hang up the telephone, and then
press Page/Answer one more time to answer the doorbell.
3.10 Transferring and Holding Calls
Once a user has answered a call on an intercom station, they can:
• put the call on hold
• transfer the call to an in-house telephone
• page someone so that they can answer the call at another inter-
com station
To put a call on hold press the Do Not Disturb button once. Once
the call is on hold, you can page someone else to answer the call,
or answer doorbells as usual.
To pick up a holding call at a telephone, go to the telephone, pick
up the receiver and press the [#] key for 1 second. This puts the
call through to the telephone and disconnects the intercom station
from the conversation.
To pick up a holding call at any intercom station, press the Do Not
Disturb button.
3.11 Call Waiting
If you have answered the telephone through an audio station and a
second call comes in, the station will ring. To answer the second
call while on line with the first call, press the Page/Answer button.
This puts the first call on hold and answers the second call. To
return to the first call press the Page/Answer button again.
3.12 User Help (Keypad function key)
If programmed, users can press the User Help function key at a
keypad to broadcast Escort5580(TC) voice prompts through the
nearest intercom station. For function key programming instruc-
tions, see your PC5020/P-8+ Installation Manual.