Limited Warranty
Digital Security Controls warrants the original purchaser
that for a period of twelve months from the date of
purchase, the product shall be free of defects in materials
and workmanship under normal use. During the warranty
period, Digital Security Controls shall, at its option, repair
or replace any defective product upon return of the prod-
uct to its factory, at no charge for labour and materials.
Any replacement and/or repaired parts are warranted for
the remainder of the original warranty or ninety (90) days,
whichever is longer. The original purchaser must
promptly notify Digital Security Controls in writing that
there is defect in material or workmanship, such written
notice to be received in all events prior to expiration of
the warranty period. There is absolutely no warranty on
software and all software products are sold as a user
license under the terms of the software license agree-
ment included with the product. The Customer assumes
all responsibility for the proper selection, installation,
operation and maintenance of any products purchased
from DSC. Custom products are only warranted to the
extent that they do not function upon delivery. In such
cases, DSC can replace or credit at its option.
International Warranty
The warranty for international customers is the same as
for any customer within Canada and the United States,
with the exception that Digital Security Controls shall not
be responsible for any customs fees, taxes, or VAT that
may be due.
Warranty Procedure
To obtain service under this warranty, please return the
item(s) in question to the point of purchase. All autho-
rized distributors and dealers have a warranty program.
Anyone returning goods to Digital Security Controls must
first obtain an authorization number. Digital Security
Controls will not accept any shipment whatsoever for
which prior authorization has not been obtained.
Conditions to Void Warranty
This warranty applies only to defects in parts and work-
manship relating to normal use. It does not cover:
• damage incurred in shipping or handling;
• damage caused by disaster such as fire, flood, wind,
earthquake or lightning;
• damage due to causes beyond the control of Digital
Security Controls such as excessive voltage, mechanical
shock or water damage;
• damage caused by unauthorized attachment, alter-
ations, modifications or foreign objects;
• damage caused by peripherals (unless such peripherals
were supplied by Digital Security Controls);
• defects caused by failure to provide a suitable installa-
tion environment for the products;
• damage caused by use of the products for purposes
other than those for which it was designed;
• damage from improper maintenance;
• damage arising out of any other abuse, mishandling or
improper application of the products.
Items Not Covered by Warranty
In addition to the items which void the Warranty, the
following items shall not be covered by Warranty: (i)
freight cost to the repair centre; (ii) products which are
not identified with DSC's product label and lot number or
serial number; (iii) products disassembled or repaired in
such a manner as to adversely affect performance or
prevent adequate inspection or testing to verify any war-
ranty claim. Access cards or tags returned for replace-
ment under warranty will be credited or replaced at DSC's
option. Products not covered by this warranty, or other-
wise out of warranty due to age, misuse, or damage shall
be evaluated, and a repair estimate shall be provided. No
repair work will be performed until a valid purchase order
is received from the Customer and a Return Merchandise
Authorisation number (RMA) is issued by DSC's Customer
Service.
Digital Security Controls’ liability for failure to repair the
product under this warranty after a reasonable number of
attempts will be limited to a replacement of the product,
as the exclusive remedy for breach of warranty. Under no
circumstances shall Digital Security Controls be liable for
any special, incidental, or consequential damages based
upon breach of warranty, breach of contract, negligence,
strict liability, or any other legal theory. Such damages
include, but are not limited to, loss of profits, loss of the
product or any associated equipment, cost of capital, cost
of substitute or replacement equipment, facilities or ser-
vices, down time, purchaser’s time, the claims of third
parties, including customers, and injury to property. The
laws of some jurisdictions limit or do not allow the dis-
claimer of consequential damages. If the laws of such a
jurisdiction apply to any claim by or against DSC, the
limitations and disclaimers contained here shall be to the
greatest extent permitted by law. Some states do not
allow the exclusion or limitation of incidental or conse-
quential damages, so that the above may not apply to
you.
Disclaimer of Warranties
This warranty contains the entire warranty and shall be in
lieu of any and all other warranties, whether expressed or
implied (including all implied warranties of merchantabil-
ity or fitness for a particular purpose) and of all other
obligations or liabilities on the part of Digital Security
Controls Digital Security Controls neither assumes
responsibility for nor authorizes any other person pur-
porting to act on its behalf to modify or to change this
warranty, nor to assume for it any other warranty or
liability concerning this product.
This disclaimer of warranties and limited warranty are
governed by the laws of the province of Ontario, Canada.
WARNING: Digital Security Controls recommends that
the entire system be completely tested on a regular
basis. However, despite frequent testing, and due to,
but not limited to, criminal tampering or electrical
disruption, it is possible for this product to fail to
perform as expected
.
Out of Warranty Repairs
Digital Security Controls will at its option repair or replace
out-of-warranty products which are returned to its fac-
tory according to the following conditions. Anyone
returning goods to Digital Security Controls must first
obtain an authorization number. Digital Security Controls
will not accept any shipment whatsoever for which prior
authorization has not been obtained.
Products which Digital Security Controls determines to be
repairable will be repaired and returned. A set fee which
Digital Security Controls has predetermined and which
may be revised from time to time, will be charged for
each unit repaired.
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