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Drobo B810n Getting Started Guide 

32 

 

4.

 

If a software update is available, a dialog box opens, asking if you would like to install the 
update. Click the 

Yes 

button and follow the prompts to install the update. 

3.3 Using online user guide 

After you have set up your Drobo B810n, you are ready to use it to store and back up data. To learn 
how to manage and use your Drobo B810n, refer to the 

Online User Guide

 for your product available 

at the 

Drobo B810n

 page. 

You can also access the user guide from the 

Drobo Dashboard

 by clicking the 

Help & Support 

option on the 

Navigation 

menu. This will lead to the 

Help and Support

 page. From here, click the 

View Drobo User Guide 

link to open the 

Online User Guide

 in a web browser. 

3.4 Using context-sensitive help 

On the top right corner of the 

Drobo Dashboard

, you will find the Help button (

?

). Click this button 

to view the context-sensitive help. The 

Help 

window opens in your Internet browser providing 

information particular to the page from which you clicked for help. 

3.5 Using knowledge base 

Our searchable knowledge base provides answers to almost any questions related to your Drobo 
B810n related specific support needs. 

To access our knowledge base follow the steps below. 

1.

 

From the 

Drobo Dashboard

, click the Help and Support option on the Navigation menu. The 

Help and Support page opens. 

2.

 

In the Check Drobo online resources area, click the Search Knowledge Base link to open the 
Drobo Knowledge Base web page. 

Note: 

You can access our knowledge base from the 

Drobo Support

 page. 

3.6 Registering your Drobo B810n 

If you did not register your Drobo B810n during setup, you can do so from the Drobo Dashboard. For 
more information on registering your Drobo B810n, see 

Registering your Drobo B810n

Содержание B810n

Страница 1: ...Drobo B810n Getting Started Guide...

Страница 2: ...to connect Ethernet and power cables 11 2 3 Powering on the Drobo 810n 12 2 4 Downloading and installing Drobo Dashboard 12 2 4 1 How to download Drobo Dashboard application 13 2 4 2 How to install D...

Страница 3: ...ware up to date 31 3 2 1 Checking for software updates 31 3 3 Using online user guide 32 3 4 Using context sensitive help 32 3 5 Using knowledge base 32 3 6 Registering your Drobo B810n 32 3 7 Getting...

Страница 4: ...tion covers the following topics Product features at a glance Checking box contents Checking system requirements Checking hardware requirements 1 1 Product features at a glance For a quick review of D...

Страница 5: ...obo B810n Drobo System Requirements and Specifications Operating systems Operating systems supported for the Drobo B810n include Apple Macintosh Mac OS X 10 8 or higher Microsoft Windows 10 32 and 64...

Страница 6: ...sudden losses in power A power surge protector to protect against power surges Electrical operating environment Power Supply AC Input 100 240VAC 1 8 0 75 A 50 60Hz Operating Temperature 10 C 35 C 50...

Страница 7: ...protected in the event of drive failure Configuration Benefit All HDDs 2 to 8 slots Highest capacity 6 HDDs 2 SSDs Best mix of capacity performance 5 HDDs 3 SSDs DDR enabled Best mix of capacity perfo...

Страница 8: ...B810n Drobo 5D Drobo Gen 3 Drobo 5N and Drobo Mini If an incompatible SSD is inserted into the Drobo the drive light will blink red indicating the need to replace that drive 1 4 3 Determining drive s...

Страница 9: ...ystems used for rating capacity This has nothing to do with the Drobo B810n Your Drobo B810n enables you to easily increase storage capacity at any time by simply inserting additional drives or replac...

Страница 10: ...rives into your Drobo B810n For more information on drive requirements see Selecting drives Warning Any pre existing data on the drives will be erased as the drives will be formatted If you wish to ke...

Страница 11: ...le by visiting our web page on compatible drive options 5 Insert additional drives in the same manner following Step 2 to Step 4 6 When finished replace the faceplate right side up so that when your D...

Страница 12: ...he Drobo will take several minutes to complete the power on cycle When the power on cycle is complete the Drobo will flash blue and yellow lights Note If you need to assess that the process is moving...

Страница 13: ...you are a first time Drobo user then simply install the latest version of the Drobo Dashboard If you are an existing Drobo user and have a Drobo Dashboard version earlier than 2 7 0 installed then yo...

Страница 14: ...he instructions of the Installation Wizard by clicking the Next button after each page 6 Once you reach the installation page click the Install button 7 In some Windows operating systems the Windows A...

Страница 15: ...Drobo Dashboard application launches and you will be prompted to register your Drobo B810n You can either register the Drobo B810n or skip the step and register it later Select an option based on you...

Страница 16: ...firmware For information on updating the firmware to the latest version see Updating your Drobo B810n to the latest firmware 2 4 3 How to install Drobo Dashboard on Mac To install the Drobo Dashboard...

Страница 17: ...asking whether to open the Installer Click Open 3 The Install Drobo Dashboard page will appear Click Continue to proceed to the next screen 4 The Firewall Warning page appears Click Continue 5 Next th...

Страница 18: ...tting Started Guide 18 6 The Software License Agreement page appears From here you can choose the language in which you want to proceed the installation process 7 After choosing the desired language C...

Страница 19: ...Click Agree to proceed 9 You will reach the Installation Type section Click Install to proceed 10 You will be prompted to enter the administrator password Enter the password and click Install Software...

Страница 20: ...indow pops up asking if you are sure you want to restart your computer be sure to select the check box next to Reopen windows when logging back in so that you can continue you from the same point in t...

Страница 21: ...le until you upgrade the firmware If you are a first time Drobo user then install the latest version of Drobo Dashboard If you are an existing Drobo user and have a Drobo Dashboard version earlier tha...

Страница 22: ...gin updating to the latest firmware and automatically formatting the disk Please allow Drobo up to 20 minutes for the total initialization process Note If the Drobo Dashboard does not detect your Drob...

Страница 23: ...drives have no data Warning This procedure will erase all data from all drives and return your Drobo 810n to default settings 2 6 Registering your Drobo B810n If you did not register your Drobo B810n...

Страница 24: ...tration page 4 Do one of the following If you do not have a Drobo account click the Create a new Drobo account link The Login page opens in your web browser Then click the Create an Account button to...

Страница 25: ...date Then select the region from where you purchased it as shown in the image below Tip You can click the Skip this step for now check box at any time 7 Click the Register Drobo button The next page s...

Страница 26: ...me Machine or backup software 2 8 1 Overview Drobo B810n introduces the ability to create a dedicated backup volume for use with OS X Time Machine Windows Backup and Restore or other backup software T...

Страница 27: ...Open the Drobo Dashboard and wait for your Drobo B810n to appear under in the All Drobos page Then double click the image of your Drobo B810n 2 Then click Volumes 3 Click the Enable Backup button 4 En...

Страница 28: ...lick the OK button 8 Now you will see the backup volume you created listed under Volumes You may now close the Drobo Dashboard 9 To finish the process open the settings for your third party backup sof...

Страница 29: ...down your Drobo B810n using Drobo Dashboard This is the recommended method for safely shutting down your Drobo B810n 1 Check that the activity light on your Drobo B810n is off indicating that no data...

Страница 30: ...tdown 7 Click the Yes button 8 It can take up to two minutes for your Drobo B810n to power down Afterwards the power light turns off indicating your Drobo B810n has shut down 3 What To Do Next Once yo...

Страница 31: ...Online User Guide for your product review our Knowledge Base articles or contact Drobo Support 3 2 Keeping your software up to date To ensure optimal performance for your Drobo B810n we highly recomme...

Страница 32: ...orner of the Drobo Dashboard you will find the Help button Click this button to view the context sensitive help The Help window opens in your Internet browser providing information particular to the p...

Страница 33: ...page opens and allows you to register your Drobo access the online user guide and knowledge base contact the Drobo support team and create a diagnostics file You can also obtain additional hardware a...

Страница 34: ...iately Your Drobo is critically low on space See Adding disk capacity Red blinking Replace this drive immediately This drive has failed See Adding disk capacity Power Green solid The power is on and y...

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