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19. DREAMBOX - Service Slip
Please fill out this from completely and return it to your dealer (= contractor)
Please write legible to ensure a quick and problem-free progess!
If you do not attach a copy of your invoice no service will take place!
Please only send the defective parts without any accessories! - Leave the HDD installed!
Customer number:
Returndate:
Last name / Company:
First name:
Contact person:
Phone:
Street:
Fax:
Country/Zip/City:
E-Mail:
Returned device: DM
Serial:
(Type)
Equipment (e.g. HDD):
Soft-Ver.:
Contact data:
Contact person:
Communication via…/at… :
Defect- / Jobdescription (Please write legible and detailed):
The job can only be completed if you add a detailed description of the defect.
A simple “defective“ does not work and the device will be returned to you! So please be thorough!
Reason for return::
Repair within warranty
Repair with cost
Other:
With my signature I agree that repairs up to 30€ will be done without consulting me. Without your signature
the job will and can not be done!
Place, date, signature
NOTE: PLEASE PUT THE DREAMBOX INTO A PLASTIC BAG OR WRAP IT IN PLASTIC FOIL. THEN PUT IT INTO IT‘S ORIGINAL PACKAGIN IF
POSSIBLE. OTHERWISE INTO A STURDY BOX. THIS PREVENTS SCRATCHES FROM THE TRANSPORT PROCESS. THANK YOU!