OPERATION
4-66
EPT019297 Issue 1 November 2016
Alert ID Codes
The table below describes some alerts which the printer might encounter. The table also lists
possible causes and remedies.
If an alert occurs that is not listed in the table:
• Select the
Solve
icon to view options for solving the alert.
• Scan the QR code with a mobile phone or tablet device to show a video or further details
about how to solve the alert.
• Contact the local support office for further help.
Alert ID
Description
Possible Cause and Remedy
10
Print Speed too high -
Print max speed limit in
force
Incorrect print configuration for the production line
speed.
Reduce the print quality to allow the label to be
printed faster, see
15
Deflection EHT has
tripped.
Spark across the EHT plates.
Run the print height calibration wizard and slightly
reduce the
EHT (%)
value, see
.
Note:
The EHT (%) value must only be
adjusted in small steps.
Ink build up on charge electrode.
Clean the print head, see
.
Partially blocked nozzle.
Run the nozzle unblocking wizard, see
Ink jet clipping the gutter.
Check the ink jet alignment, see
Also, check the print height calibration,
Excessive print height.
Run the print height calibration wizard, see
.
Ink leak at nozzle.
Check for ink drops around the nozzle and call an
engineer certified by Domino to repair or replace
the nozzle.
20
Ink Level Below Minimum
The ink level is running low.
Fit a new ink cartridge, see
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