Appendix/Index
161
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If the result of inquiries indicates that a repair is
required
Take the terminal to DOCOMO-specified repair office. Be sure
to check the opening hours of the office before you go. The
warranty must be presented to receive warranty service. Note
that, repair may take longer time depending on the state of
damage.
■
In the warranty period
･
The terminal is repaired at no charge subject to the
conditions of the warranty.
･
The warranty must be presented to receive warranty service.
Repair requests that are not accompanied by the warranty or
that involve malfunction and damage due to incorrect
handling by the owner (damage of external connection jack,
stereo earphone hack, display, etc.) or in case you have sent
it to a repair shop other than a DOCOMO-specified repair
office will only be repaired at the owners expense, even if
the warranty period is still effective.
･
The subscriber is charged even during the warranty period
for the repair of failures caused by the use of devices or
consumable items that are not DOCOMO-specified.
■
Repairs may not be possible in the following cases.
･
When corrosion due to moisture, condensation,
perspiration, etc. is detected, or if any of the internal boards
are damaged or deformed (repairs may not be possible if
external connection jack, stereo earphone jack, or display is
damaged, or the terminal outer case is rifted).
･
When you have sent the terminal to a repair shop other than
a DOCOMO-specified repair office
*
Even in case that a repair is possible, since those conditions are
outside the range of the warranty, a repair is charged.
■
After expiration of the warranty
All repairs that are requested are charged.
■
Replacement parts
Replacement parts (parts required to maintain the product
functions) are basically kept in stock for at least 4 years after
termination of production. However, repair may not be
possible due to lack of repair parts, etc. Note that repair may
still be possible depending on the defective portion even if the
stock period has expired. Contact "Repairs" on the last page of
this manual. (In Japanese only)
■
Notes
･
Do not modify the terminal or its accessories.
- May cause fire, injuries or malfunction.
- The modified terminal may be repaired only if the owner
agrees on that all the modified parts are restored to the
original conditions. However, repairs may be refused
depending on the modifications.
･
The following cases may be regarded as modifications.
- A sticker etc. is put on the display or key part
- The terminal is embellished with adhesive material etc.
- Exteriors are replaced with other than DOCOMO's genuine
parts
･
Repair of failures or damage caused by modification is
charged even during the warranty period.
･
Function settings and information may be cleared (reset) by
malfunctions, repair or other handling of the terminal.
Should that happen, set up the functions again.
･
If repair is executed, MAC address for Wi-Fi and Bluetooth
address may be changed regardless of malfunction part.
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