11
GB
Troubleshooting
4
Troubleshooting
Before contacting your authorised Royal dealer, Royal service partner or appliance market, follow the procedure in the following table to check if you can
solve the problem yourself.
5
Spare parts
5.1 Consumable parts
5.2 Sources
Accessories and spare parts are available
from our online shop at:
www.dirtdevil.de
See last page for further sources of parts
and accessories.
5.3 Disposal
The filter bags are made of environment-
friendly materials and can de disposed of with
your domestic trash.
When the appliance has reached the
end of its usefulness, especially if
dysfunctions recur, disable it by pull-
ing the mains plug out of the socket
and cutting off the power cord. Dis-
pose of the appliance according to the environ-
mental provisions applicable in your country.
Electrical waste must not be disposed of togeth-
er with domestic waste. Consult your local au-
thorities or your dealer for advice on recycling.
6
Warranty
6.1 Conditions of warranty
We grant the legal warranty of 24 months from
the date of purchase for the appliance
distributed by us.
Within this period we will eliminate all defects in
material or manufacturing by according to our
choice repairing or replacing the appliance or
accessory at no cost (damages to accessories
do not automatically lead to an exchange of the
complete appliance). Damages due to
inappropriate use (operation on wrong voltage
or type of current, connecting to unsuitable
power supplies, breakage, etc.) are exempt
from warranty, as are normal wear and minor
defects that only negligibly influence the
appliance's serviceability.
Intrusions by unauthorised parties and the use
of spare parts not supplied by Royal Appliance
invalidate the warranty. Consumable parts are
not included in the warranty and must be paid
for!
The warranty is only valid if the date of
purchase has been acknowledged by the
dealer's stamp and signature on the warranty
card or if a copy of the invoice is included with
sent-in appliance. Warranty work does not
extend the warranty period nor does it
constitute a claim for a new warranty!
6.2 In case of a warranty claim
Send us the appliance with its dust container
empty and a short description of the fault in
printed letters. Head your letter with the line
"warranty claim". Send it to the following
address, including the warranty card or a copy
of the purchase slip:
Z
Page 32, "International Service"
WARNING:
Danger of injury! Never use a defective appliance! Always switch off the appliance and disconnect it from the mains before starting troubleshooting
Z
Chapter 2.4, "Switching off"
.
Problem
Possible cause
Solution
The appliance will not start
The plug is not plugged in or the appliance is not
switched on.
Insert the plug into a mains socket and switch on the appliance
Z
Chapter 2.3, "Vacuum cleaning"
.
The socket does not carry current.
Test the cylinder vacuum cleaner at another socket which you are
sure carries current.
Power cable is damaged.
Have the cable replaced by Royal Appliance Customer Services,
address,
Z
Page 32, "International Service"
.
The overheating protection has tripped, possibly due
to blocked suction channels, or similar.
Switch off the vacuum cleaner and pull the plug from the mains
socket.
Eliminate the cause of overheating (e.g. blocked suction channels,
etc.). Wait for about 45 minutes. After the machine has cooled off, you
may switch it on again.
Suction power is decreasing
or the cleaning indicator
(Fig. 1/6) is showing in the
display window.
Dust container is full or clogged.
Empty/clean the dust container.
Nozzle, telescopic tube or suction hose are blocked. Remove the obstacle. If necessary, use a long wooden stick
(e.g. a broomstick) to do this.
The filter is dirty.
Change/clean the respective filter
Z
Chapter 3.3, "Changing the
exhaust filter"
or
Z
Chapter 3.4, "Cleaning / changing the dual motor
protection filter"
.
The results are
unsatisfactory in spite of the
appliance working properly.
The nozzle you are using does not suit the flooring. Change nozzles (Fig. 2 or Fig. 4).
the "carpet/hard floor" switch (Fig. 31) is in the wrong
position for the particular type of floor.
Set the "carpet/hard floor" switch to the correct position for the type
of floor (Fig. 3).
The appliance makes
unusual noises.
Sucked-in particles are obstructing the airstream.
Remove the particles. If necessary, use a long wooden stick (e.g. a
broomstick) to do this.
NOTE:
If you cannot solve the problem with the aid of these instructions, contact the Royal customer service (
Z
Page 32, "International Service"
).
Item number
Description
2730001
Filter set consisting of 1 dual
motor protection filter and
1 exhaust filter
M203-4
1 parquet brush
M208-8
1 turbo brush
CentrinoX3.book Seite 11 Dienstag, 15. März 2011 10:07 22
