TPW
85
Troubleshooting cases
USER_MAN_ENG_TPWE-FORCE
TROUBLESHOOTING CASES
The scale does not
print
•
Another printout is already in progress (busy)
•
Make sure there is a roll in the printer
•
The printer does not switch on
•
The weight is unstable (unStAb)
•
The net or gross weight is negative or insufficient for printing (low)
•
Underload or overload (______ or ------) (un.oVEr)
•
The scale was not unloaded after the last printing (no.0.unS)
•
You are trying to print a non-approved weight
TOTALISATION
The scale does not
accumulate
•
Make sure there is a roll in the printer
•
The printer does not switch on
•
The weight is unstable (
unStAb
)
•
The net or gross weight is negative (
loW
)
•
Underload or overload (
______
or
------
) (
un.oVEr
)
•
The scale was not unloaded after the last printing (
no.0.unS
)
•
The weight is too low for the weighing operation (
low
)
- less than 10 divisions for the accumulator modes
- less than “Min” for the approved products (shown on the measur-
ing plate)
The scale has lost the
total
•
Switching off the scale causes the accumulated totals to be lost
TARE
The scale does
not tare
•
The weight is unstable (
unStAb
)
•
The gross weight is negative (
loW
)
•
The weight is insufficient
•
The weight exceeds the maximum capacity
•
The tare function has been deactivated
•
In the event of manual tare, the value exceeds the maximum capacity
WEIGHING
The scale does
not switch on
•
Make sure the power cable is connected properly
•
Connect the battery charger and try again. If the instrument continues to
malfunction, contact the dealer.
The scale switches
off suddenly
•
Automatic switching off active
•
Low battery
•
Battery failure
•
Power supply line failure
The scale is
not reactive
•
One of the available energy saving modes has been activated
•
An unsuitable weighing filter has been selected
The scale display
switches off and
displays a dot
•
Stand-by mode is active: press a key to reactivate weighing.
•
Energy saving mode is active: contact the dealer for further details.
The scale displays
a permanent “
Zero
”
message
•
The scale is unable to automatically reset the weight because it exceeds
the maximum resettable weight at switch-on.
•
Unload the scale and try again. If the scale continues to have the same
problem even when there is nothing on it, contact the dealer.
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