Release 1.05
Digium, Inc.
Page 68
Chapter 3: Telephone System Configuration
To create a ring group, use the following procedure.
1.
Define the Name of the group. The name can be any mnemonic such
as Sales or Technical Support.
2.
Choose a ring group strategy from the Strategy drop-down list. You
can choose either Ring All which will ring all phones in the defined
group simultaneously, or Ring Order which will ring phones in
sequence determined by the order of the users or trunks in the group.
3.
Choose the members of the ring group from the Available Channels
list. Click on a user extension or trunk, and then click the arrow
pointed at the Ring Group Members list to transfer. Select a user
extension or trunk in the Ring Group Members list to and then click
the arrow pointing toward Available Channels to transfer the selected
item back to the list. Click the double arrow symbol to transfer all
group members back to the Available Channels list.
4.
Specify an extension to associate with the ring group. This is the
extension that can be dialed to ring all members of the group
simultaneously or in order of listing.
5.
Specify the number of seconds that each phone (or all phones) should
ring before either ringing the next phone in order.
6.
Lastly, determine what action you want the system to take if no one
answers the call. You can either direct the call to the voicemail of the
first user, go to an IVR menu, or end the call.
