Release 1.05
Digium, Inc.
Page 66
Chapter 3: Telephone System Configuration
Number of Seconds a Call Can Be Parked - The number of seconds
a call can be placed on hold. After the time has elapsed the call will
ring the originating extension.
Parking a Call
You can park a call using either an analog or VoIP phone. To use an
analog phone, hit the flash button, or quickly click the hook switch, wait
for a dial tone, then dial the extension (700). With a VoIP phone, initiate
the transfer, dial the call parking extension (i.e. 700), then complete the
transfer (such as by click send). The method using a VoIP phone will vary
depending on the phone.
At this point, the appliance will prompt you with a number. The number it
prompts you with is the number from the pool specified. This is the
number that can be entered to retrieve the call. To retrieve the call, pickup
a phone, and dial the parking number specified by the appliance. The
amount of time that the call remains parked is determined by the number
of seconds specified. If the call is not retrieved in this time, the call will be
redirected to the user that originally parked the call.
Note: In order to properly park a call, you must use attended transfer
functions. Using a blind transfer function will not provide the parking
number to the person parking the call. This makes recovery of the call
impossible, except for the fall through timeout.
