Release 1.05
Digium, Inc.
Page 62
Chapter 3: Telephone System Configuration
Creating a Voice Menu
Use the following procedure as a guide to creating a voice menu.
1.
On the Voice Menu page, click New to create a new voice menu.
2.
Specify a Name and an Extension. The extension will be the direct
dial to the voice menu.
3.
Specify the Steps of your voice menu using the welcome menu
example and step descriptions as guides.
4.
Select the Dial Other Extensions checkbox if you want to give a user
the ability to break out of the menu selections and dial an extension
within your system.
Warning: The Dial Other Extensions option is important. This option
allows an inbound caller to break out of the listed Keypress Events and
dial another extension. A malicious person may be able to hack
through your Asterisk implementation to find an outside dial tone and
use it for fraud. Any extensions that are known to the public should be
completely handled by the Keypress Events; callers should not be
allowed to dial other extensions. Sticking to this policy protects your
Asterisk system from being compromised.
