Diagnostic Tests and Commands
VAX 4000 Model 108 User Information 6–17
Contacting Digital Services
If you have followed the procedures in this chapter but the problem remains unsolved,
your Digital services representative can help you. Before you place your call, follow these
steps:
1. Write down a description of the problem, including the error messages and the number
of the tests or utilities that failed.
2. Look at the status LED display on the back of the system unit and write down the
numbers of the LEDs that are lit.
3. List the steps you took to correct the problem as well and their results.
4. Write down the serial and model numbers of the system unit and any connected
peripheral devices. These numbers are usually printed on a label on the back of the
device.
Equipment Log
For your convenience, Appendix G includes a form on which you may record all model
numbers and serial numbers for your hardware components (system unit, terminal,
keyboard) and system hardware configuration information (CPU, memory size, drive size,
ports, and so on).
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Страница 243: ...Index Index 7 connecting 3 22 Volume shadowing 4 4 W Welcome xi ...