Touch RFID
Latch Mechanism
Assigned Use Functionality
Product Guide
Phone: 707 766 6000
www.digilock.com | [email protected]
PG-NMTR-AP-DEN
Support
Battery Replacement
Error Condition Indicators
10 rapid beeps:
The lock is binding which means that either door alignment or stored items are preventing the lock from operating. Press on the door while
operating the lock. If error condition persists, contact Digilock support for assistance.
2 sets of three beeps:
The batteries are low. Replace the batteries.
Does not Unlock with a User Credential (User Key or RFID)
The lock does not recognize the user credential. For immediate access, operate with a valid manager credential. Follow instructions to Assign
User Credentials to assign the user credential to the lock.
Does not Operate with a Manager Credential (Manager Key or RFID)
The lock does not recognize the manager credential. Follow instructions to Add Manager Credentials to program the manager credential to the
lock. For immediate access, operate with another valid manager credential or with the Programming Key.
Does not Operate with the Programming Key
The lock does not recognize the Programming Key. If the Programming Key has been replaced, operate with the Replacement Programming
Key. Contact Digilock support for additional assistance.
No Audible Feedback when
`
is Pressed
▪
The batteries may need to be replaced. For immediate access, operate with a valid Manager Key.
▪
The front unit may not be properly connected to the rear unit. Remove the lock from the door and check the connection.
It is not necessary to remove the lock from the door. In case of battery failure, operate with a valid Manager Key.
CAUTION: Risk of explosion or leakage if battery is replaced by an incorrect type, mixed with a different battery type, or inserted backwards.
Replace all batteries of a set at the same time. Be sure to insert batteries with correct polarities. Remove exhausted batteries from product
promptly and dispose of used batteries according to the battery manufacturer’s instructions.
Remove the screw from the Cover Plate
with a Phillips head screwdriver.
Remove the Cover Plate by lifting the tab at
the edge of the cover, below the arrows.
Remove the batteries from the housing.
Replace with four premium alkaline AA
batteries. Dispose or recycle used batteries
according to local regulations.
Replace the Cover Plate and secure with
the screw.
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