Web interface wizards
Digi TransPort User Guide
110
Dual SIM wizard
This wizard will help you configure your router for dual SIM failover. It will determine the most
appropriate configuration for your circumstances by explaining the options and then asking
questions. Use this wizard to configure the router to detect a link failure and automatically switch
to the second installed SIM. This wizard only helps to configure the most commonly used
methods of link error detection.
Note that it is important that this wizard is run from a factory default configuration or close to a
factory default configuration. If changes have been made to the W-WAN configuration other than
username, password and APN, running this wizard could cause unanticipated behavior.
SIM weighting
There are two common dual SIM configurations:
• Both SIM cards/slots have equal weighting. In the event of a problem the router will fail over
from one SIM to the other. Once it has failed over it will remain on the alternate SIM until
another problem is detected in which case it will fail back to the original SIM. This method
keeps down time to a minimum and is used when no SIM is to be given preference over the
other.
• One SIM has a higher weighting than the other. After boot-up the primary SIM will be used if
possible. In the event that a problem occurs the router will fail over to the secondary SIM. The
secondary SIM will be used for a configurable period of time or until a problem is detected.
When either a problem occurs or the time is up the router will attempt to fail back to the
primary SIM. This is useful if one SIM needs to be preferred over another, for example if the
data charges are cheaper on the primary SIM. Please note, however, that the internal radio
module must be power cycled during SIM switchover. So attempting to revert to the primary
SIM just because the secondary SIM has been used for the configured length of time will result
in an outage. Also note that if the primary SIM still cannot be used there will be a further delay
whilst the router reverts back to the secondary SIM.
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