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b.

 

Watch the LED flash.  If it is flashing very quickly blue/red/green, then turn the Repeater off 
and remove from AC.  Leave for 10 seconds.  Turn the Repeater back on and reconnect AC. 

c.

 

Repeater should flash quickly every 10x then stop.   It should only flash blue or green when 
forwarding data between the logger(s) and receiver. 

d.

 

Bring one of the loggers that communicates via the Repeater over to the repeater and hold 
down on the Push to Start button.  Watch the LED flash.  If the LED flashes blue only, then the 
repeater can see the receiver and communications are restored.  If it flashes blue/red, then the 
repeater can not see the target connect via device.   

e.

 

In this case, the repeater may need to be repositioned so it can communicate with the target 
connect via device.   

f.

 

If there are multiple repeaters in a line, each repeater should be checked. 

5.

 

Go to the logger and check the following: 

a.

 

Press and hold the Push to Start button on the logger for 10 seconds.  If the LED flashes all 
blue/red, then the logger can not see the target connect via device.  If the LED flashes a mix of 
blue and blue/red, then it is on the very edge of maintaining communications.  In both cases the 
logger should be moved closer to the target connect via device. 

b.

 

If the logger has been operating normally from that location for a long period of time and this is 
the first time it has lost communications, check the following: 

i.

 

Is the logger on and if using AC, is the AC power source in that location clean and 
consistent?  No brown outs or power outages.  If there have been recent brown outs or a 
power outage the unit may have been damaged.  Contact technical support. 

ii.

 

Has the physical environment changed creating more barriers between the logger and 
the target connect via device?  If so the logger should be moved to minimize the physical 
barriers. 

iii.

 

Bring the logger close to the target connect via device.  Hold down on the Push to Start 
button.  If the logger still flashes blue/red, contact Dickson Technical Support 

 

Q:  My logger displays a current Time of Last Transmission, but the Time of Last Reading is no changing. 

A:  The logger may have received a bad time/date stamp packet.  Clear the logger wirelessly or via USB.  The 

next sent reading should reflect a current Time of Last Reading.   

 

Q:  My logger displays a current Time of Last Transmission, but the Time of Last Reading is in the future. 

A:  The logger may have received a bad time/date stamp packet.  Clear the logger wirelessly or via USB.   Open 

historical graph to confirm that new readings with current time/date are being saved.  The Time of Last 

Reading field will continue to display the future time till that time has passed.    

Содержание WiZARD2

Страница 1: ...DICKSON WiZARD2 Manual Rev 1 2 0 12 112311...

Страница 2: ...Repeaters 17 Alarm Operation 17 Installing the WiZARD2 Viewer Client View 19 Installation Setup 19 Upgrading your Software 22 Upgrading from WIZARD2 version 3 01 XX 22 Upgrading from WIZARD2 version...

Страница 3: ...skip to page 7 for setup instructions Adding a Receiver 1 Double click the WiZARD2 Icon 2 Connect the AC adapter to the Receiver WR200 or WR400 and plug into a standard electrical outlet The LED will...

Страница 4: ...on is Complete Click Close At the lower left hand corner of the WiZARD2 software screen You will see the following status Connection to Broker Connected Connection to Receiver Connected The service is...

Страница 5: ...lugged into the computer connect the repeater to the computer via the unused USB cable Add Repeater window will open Complete the following fields Connect Via Select the Receiver or an installed Repea...

Страница 6: ...Page 6 3 Repeater Configuration Complete window will open Disconnect USB from Repeater Wait for window to close before connecting USB to another device Proceed to Adding Loggers...

Страница 7: ...gger subnet can communicate with the Host PC subnet If necessary both the Host PC and the logger can be assigned fixed IP addresses Ex Must be able to ping the Host PC IP Address from the Logger IP Ad...

Страница 8: ...the Push to Start button on the logger is pressed Sample Rate User selectable up to 1 hour starting at 10 seconds in 10 second intervals Channel 1 Name Channel 2 Name Alpha numeric 23 characters Cali...

Страница 9: ...Page 9 Alarm Settings Tab Complete the following fields Alarm Min Max Set Minimum and Maximum alarm thresholds Alarm Delay Up to 999 minutes...

Страница 10: ...s should display under Set Target IP Address NOTE If the Target IP Address changes the loggers must be brought back to the host PC connected via USB and modified to save the new Target IP Address A St...

Страница 11: ...the software and devices have been fully installed the application does not need to be up and running in order for the data to be saved to the database Just open the application and check to make sur...

Страница 12: ...ess and hold the Push to Start button and watch the LED If there are several BLUE RED flashes the location is bad and the signal can not get through Try moving the logger around while holding down the...

Страница 13: ...power if used The logger must now be cleared Either bring the logger back to the host PC and clear it via USB or go to the host PC right click on the logger selected Edit and click on Clear logger Th...

Страница 14: ...address of text name used to populate the From field in the alarm emails that are sent user customizable e Test Email Address o Enter an email address to which you want to send an alarm notification...

Страница 15: ...lick Add 5 The address will be address to the list box above 6 Enter all email text address that you plan to assign to each logger 3 Assign email text addresses to each logger a From the main Loggers...

Страница 16: ...plete The unit can not be edited and the Edit option will remain grayed out until the changes have been completed A Change Complete field will pop up to the left of the logger name field to indicate w...

Страница 17: ...gger to Active Status o To return a Logger to active status connect the Logger to the PC via the USB cable The Edit Logger window will open Change Status to Active other settings can also be changed a...

Страница 18: ...Tab in the lower left select Yes next to Audible Alarm On Click on Save Changes and Start to save If an alarm delay has been selected the audible alarm will wait till the alarm delay period has passed...

Страница 19: ...it or 64 bit system a Click on the Windows Start button then right click on My Computer or just Computer on Windows 7 and select properties b In the window that appears look for your system s type 4 I...

Страница 20: ...is the name of the Host PC running the WIZARD2 system You may need you IT manager to help you identify this device name NOTE The server name should be the name of the host PC followed by DICKSON b Ch...

Страница 21: ...Page 21...

Страница 22: ...tallation manual for instructions Opening the Old WIZARD2 software while the new version is running will result in lost data 2 If the old WIZARD2 software must remain on the same PC as the new install...

Страница 23: ...n in lower left corner of display and select All Programs Scroll to find folder Dickson Data in the programs list Open the folder a Database Configuration window will open Click Setup Database b Setup...

Страница 24: ...ogger data can not be saved to the database 4 Ethernet loggers Ethernet loggers do not require the Receiver for communications Ethernet loggers send data directly to the Host PC via an Ethernet connec...

Страница 25: ...tartup open the Startup folder and double click on the Wizard 2 Service Monitor The Green PC icon will appear in the lower right corner of the main Windows display Double click to open the Wizard Serv...

Страница 26: ...all active loggers and repeaters Each device can be edited from this tab Simply right click on the device Devices Tab List all devices including repeaters and the receiver All devices can be edited f...

Страница 27: ...rical Graph view All graphs and tables can be printed All graphs can be saved as gif jpg and png files All tables can be exported to Excel or as csv files Customize Graph Right click on graph or right...

Страница 28: ...ps Path to Backups must be set to either o The Windows Shared or Public folder on the host PC you must ask your IT department to schedule regular backups of this folder to the network Or o To a Flash...

Страница 29: ...ng PC configurations a Windows XP Professional b Windows Vista 7 32 Bit c Windows Vista 7 64 Bit Go to Control Panel Systems to confirm that you are installing the correct version Q My Receiver became...

Страница 30: ...xception Object reference not set to an instance of an object A This error can occur when zooming in and out very quickly on a set of data containing less than two ours of data Click Ignore Q Can I ru...

Страница 31: ...eiver is still solid red then unplug the receiver from the USB Wait 10 seconds and plug back in iv Wait 1 minute The receiver should start to flash blue every 3 seconds and loggers will start to send...

Страница 32: ...via device b If the logger has been operating normally from that location for a long period of time and this is the first time it has lost communications check the following i Is the logger on and if...

Страница 33: ...work on a Domain Installer must add standard and admin users to the Dickson Wizard user group WizardUser once the Secure Local key is entered and the system is restarted Email Text configuration requ...

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