V3.01.51
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ISP’s block port 25 in order to block spam. This does not apply in all
cases. If you do not receive email/text notification of alarm conditions
and you receive an error message such as:
“The message was unable
to deliver to (target email address) due to email exception. The IP you
are using to send mail is n
ot authorized. . .”
, then you will need to
contact your internet service provider for their
socks proxy server
address
. This is a non-dynamic IP address. Once you have been
given an IP Address go to: Tools, System Settings. A box for Mail
Server IP Address is located at the bottom of the System Settings
window. Enter the IP Address and save. The error message should
go away and email/text notifications should be delivered.
k)
Problem in writing read command to Receiver:
i) Make sure you are running XP Service Pack 3. Older XP versions will
result in failure when Receiver tries to communicate with the software.
ii) The Receiver is locked up and can not communicate with the PC.
iii) Remove USB from Receiver for 5 seconds and reconnect. (Do not
remove AC power)
iv) Wizard should see Receiver and show as connected.
v) If he above steps fail, remove USB and AC power from Receiver
vi) Turn unit off and leave for 1 minute.
vii) Return Power (turn on and plug in AC)
viii)Plug back in USB
ix)
NOTE: removing power may result in some lost data
l)
How do I reset the Audible Alarm on my logger?
i)
Press down on the Push-to-Start button on the logger for two seconds.
ii)
The alarm will reset for the duration of the alarm delay period (Alarm
delay is set in the logger setup/edit screen)
iii)
If the alarm condition still exist after the alarm delay period has passed
then the alarm will sound again, otherwise the logger will continue to
log normally.
