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7 1

Chapter 11    Troubleshooting

Chapter 11 : Troubleshooting

No.

Alarm Message

Possible Cause 

Solution

1

SHORT CIRCUIT

Output has a short circuit issue.

Contact service personnel.

2

INVERTER FAIL

Inverter is damaged.

Contact service personnel.

3

OVER 
TEMPERATURE

The UPS temperature is too high.

1. Choose a well-ventilated area.

2. Decrease some loads.

3. Check if fans run normally.

&OHDQ¿OWHUVLILQVWDOOHG

4

PFC AMBIENT 
OVER TEMP. FAIL

The UPS temperature is too high.

1. Choose a well-ventilated area.

2. Decrease some loads.

3. Check if fans run normally.

&OHDQ¿OWHUVLILQVWDOOHG

5

INVERTER 
SCR OPEN

Inverter SCR driver is abnormal.

Contact service personnel.

6

BYPASS SCR OPEN

Bypass SCR driver is abnormal.

Contact service personnel.

7

OVERLOAD

The UPS is overloaded.

Remove some unnecessary loads 
to let total load capacity below 

8

FAN FAIL

Fans are damaged or stuck.

Contact service personnel.

9

BYPASS SCR 
SHORT FAIL

1. Bypass SCR driver is 

damaged. 

2. Bypass SCR has a short circuit 

issue.

Contact service personnel.

10

INPUT SCR 
SHORT FAIL

1. Input SCR driver is damaged.

2. Input SCR has a short circuit 

issue.

Contact service personnel.

11

OUTPUT FUSE FAIL

Output fuse is broken.

Contact service personnel.

12

AUX POWER FAIL

Auxiliary power is damaged.

Contact service personnel.

13

INDUSTRY 
PROTECT

In industrial mode, output has an 
over current issue.

Check if output is normal.

14

BATTERY 
REVERSED

Batteries are connected in 
reverse. 

Please check the batteries’ 
polarity.

15

INPUT PHASE  
SEQUENCE FAIL

Input phase sequence is wrong.

Check input phase sequence.

Содержание HPH-100K

Страница 1: ...Delta UPS Ultron Family The power behind competitiveness www deltapowersolutions com HPH Series Three Phase 60 80 100 120 kVA User Manual EPO ON OFF NORM AL BATTE RY BYPA SS FAULT ESC...

Страница 2: ...I WKLV SURGXFW Q GLVSRVLWLRQ GXSOLFDWLRQ GLVVHPLQDWLRQ UHSURGXFWLRQ PRGL FDWLRQ WUDQVODWLRQ extraction or usage of this Manual in whole or in part is prohibited without the prior written permission of...

Страница 3: ...sm 9 3 1 Appearance and Dimensions 9 3 2 Control Panel 10 3 3 Front Rear Panel 12 Chapter 4 Operation Modes 17 Chapter 5 Communication Interfaces 21 Chapter 6 Installation and Wiring 28 6 1 Precaution...

Страница 4: ...p Procedures Parallel 56 7 2 2 Battery Mode Start up Procedures Parallel 57 7 2 3 Bypass Mode Start up Procedures Parallel 57 7 2 4 Manual Bypass Mode Start up Procedures Parallel 58 7 2 5 Normal Mode...

Страница 5: ...t In a domestic environment this product may cause radio inter ference in which case the user is required to take adequate measures y The UPS can be used to power computers and associated peripheral d...

Страница 6: ...QWDFW TXDOL HG VHUYLFH SHUVRQQHO LI HLWKHU RI WKH IROORZLQJ HYHQWV RFFXU 1 Liquid is poured or splashed on the UPS 2 The UPS does not run normally after this User Manual is carefully observed NOTE If...

Страница 7: ...selection 8 Moves down Decreases number 9 Moves up Increases number 10 RQ UPV VHOHFWLRQ 11 EPO key 12 R R phase of AC Input Bypass Input UPS Output 13 S S phase of AC Input Bypass Input UPS Output 14...

Страница 8: ...fety standards and electromagnetic compatibility EMC LQ VSHFWLRQ VWDQGDUGV y CE y IEC62040 1 y GB7260 2 2009 IEC62040 2 C3 y GB17626 2 IEC61000 4 2 ESD Level 4 y GB17626 3 IEC61000 4 3 Radiated Field...

Страница 9: ...LGHV safe reliable and uninter rupted power to your sensitive electronic equipment at all times but DOVR SURGXFHV JUHDWHU HOHFWULF SRZHU HI FLHQF DW OHVV FRVW 7KLV 3 VHULHV 836 SURYLGHV four different...

Страница 10: ...placed inside the UPS cabinet 5 User Manual 1 PC 6 Parallel Cable 1 PC 7 USB Cable 1 PC NOTE The balance supports have been locked on the pallet when the UPS is shipped out of the factory Please keep...

Страница 11: ...oad input and output voltage input and output frequency battery voltage of the device are available on LCD so that management personnel can see them accurately and clearly y W FDQ VHW WKH RXWSXW YROWD...

Страница 12: ...UHGXFH WKH QRLVH DQG prolong the service life of the fans y Provides boost charge and float charge You can adjust the charge current from 2A to the maximum please refer to 6 6 External Battery Cabine...

Страница 13: ...Appearance and Mechanism 3 1 Appearance and Dimensions Figure 3 1 60 80kVA UPS Appearance and Dimensions 1175 mm 800 mm 520 mm Figure 3 2 100 120kVA UPS Appearance and Dimensions EPO ON OFF NORM AL BA...

Страница 14: ...a lockable door switch Please refer to Figure 3 3 for how to open the UPS s front door Figure 3 3 Open the Front Door EPO ON OFF NORMAL BATTERY BYPASS FAULT ESC Push 3 2 Control Panel Figure 3 4 Contr...

Страница 15: ...t displays the operating status of the UPS and the relevant monitoring data 6 When an emergency event occurs press the EPO key for RYHU VHFRQG WR VKXW GRZQ WKH UHFWL HU LQYHUWHU DQG RXWSXW of the UPS...

Страница 16: ...2 ON 240V DC 240V DC BATTERY INPUT MINI SLOT SMART SLOT PARALLEL CHARGER DETECTION REPO INPUT DRY CONTACT OUTPUT DRY CONTACT PARALLEL PARALLEL SWITCH RS 232 EXT BATTERY TEMP I O ON OFF I O ON OFF I O...

Страница 17: ...T SMART SLOT PARALLEL CHARGER DETECTION REPO INPUT DRY CONTACT OUTPUT DRY CONTACT PARALLEL PARALLEL SWITCH RS 232 EXT BATTERY TEMP BATTERY INPUT R S T R S T R S T R N S T INPUT BREAKER BYPASS BREAKER...

Страница 18: ...ART SLOT PARALLEL EXT BATTERY TEMP CHARGER DETECTION REPO INPUT DRY CONTACT OUTPUT DRY CONTACT PARALLEL PARALLEL SWITCH RS 232 BATTERY INPUT R S T R S T R S T R N S T INPUT BREAKER BYPASS BREAKER MANU...

Страница 19: ...tput Breaker Controls the UPS s output breaker and for safety protection The default is a 3 pole output breaker An alternative of a 4 ploe one could be installed according to customer s requirement 8...

Страница 20: ...Interfaces 20 Output Dry Contacts Receive the UPS s event information Please refer to Chapter 5 Communication Interfaces 21 Input Dry Contacts Receive external information of devices connected to the...

Страница 21: ...tor illuminates green Figure 4 1 Path of Electrical Power through the UPS in Online Mode BYPA MAIN LOAD Batteries Rectifier Inverter y Standby Mode When the utility AC power s input voltage and freque...

Страница 22: ...and the NORMAL LED indicator illuminates green Figure 4 3 Path of Electrical Power through the UPS in ECO Mode BYPA MAIN LOAD Batteries Rectifier Inverter y Battery Mode When the UPS is operating dur...

Страница 23: ...alarm beeps once every 0 5 second ON for 0 1 second and OFF for 0 4 second BATTERY CAPACITY 00V 000 Under Long beep SHUT DOWN DUE TO DEPLETED BATTERY y Bypass Mode The critical load is directly suppl...

Страница 24: ...r the output frequency is set up the system will automatically disable the bypass function Please note that once the inverter shuts down there is no bypass output During converter mode the NORMAL LED...

Страница 25: ...ARGER DETECTION REPO INPUT DRY CONTACT OUTPUT DRY CONTACT PARALLEL PARALLEL SWITCH RS 232 1 2 ON MINI SLOT SMART SLOT PARALLEL EXT BATTERY TEMP CHARGER DETECTION REPO INPUT DRY CONTACT OUTPUT DRY CONT...

Страница 26: ...ed to set up the parallel switch to activate parallel function The parallel switch includes two DIP switches To turn on a DIP switch switch the DIP to the down SRVLWLRQ WR WXUQ RII D 3 VZLWFK VZLWFK W...

Страница 27: ...twork communication dry contact USB communication ModBus communication and surge protection functions respectively 7 External Battery Temperature Ports 1 You can purchase the battery cabinet temperatu...

Страница 28: ...JXUH 5 32 3RUW RQ JXUDWLRQ UPS GS 2K 1206 2K 1206 2 1 12VSF 10 Input Dry Contacts The HPH UPS provides two sets of input dry contacts and they are normally open The default setting for Pin 1 2 is Remo...

Страница 29: ...1206 2K 1206 2K 1206 1 2 3 4 11 Output Dry Contacts LJXUH 2XWSXW U RQWDFWV 3LQ H QLWLRQ DQG HVLJQ UPS 1 4 2 3 1 4 2 3 1 4 2 3 1 4 2 3 1 4 2 3 1 4 2 3 DRY F_NO DRY E_NO DRY D_NO DRY C_NO DRY B_NO DRY A...

Страница 30: ...XOW 3LQ 5 Bypass input NOK 1 The bypass voltage frequency or phase sequence is abnormal HIDXOW 3LQ 6 Battery test fail or battery missing 1 In the process of battery test battery voltage is out of set...

Страница 31: ...static switch temperature is too high 16 Bypass static switch fail The bypass static switch has open short issue 17 Over temperature fail When the UPS temperature is out of range 18 General alarm When...

Страница 32: ...nal battery cabinets other equipment that will be installed nearby and forklifts For the weight of the UPS please refer to SSHQGL 7HFKQLFDO 6SHFL FDWLRQV y The installation place must be kept clean an...

Страница 33: ...s to move the unit over a long distance 6 4 UPS Installation Fixing NOTE 7KH LQVWDOODWLRQ DQG LQJ PHWKRGV DUH WKH VDPH IRU HDFK N9 DQG kVA model In this chapter only 60 80kVA model is used to illustra...

Страница 34: ...l the balance supports that have been removed from the UPS during the unpacking process on the UPS Please refer to the following procedures 1 After you decide the installation area follow Figure 6 3 t...

Страница 35: ...UPS during the unpacking SURFHVV RQ WKH 836 3OHDVH UHIHU WR WKH JXUH EHORZ Figure 6 4 Balance Support Installation Balance Supports x 4 M8 Screw x 8 3 8VH IRXU 0 H SDQVLRQ VFUHZV WR WKH IRXU EDODQFH V...

Страница 36: ...shunt trip circuit breakers or contactors has to be equal to or larger than the current rating of the circuit breakers shown in the table below For contactors coil voltage shall be supplied from the...

Страница 37: ...FRUUHFW RU WKH VSHFL FDWLRQV RI LQSXW RXWSXW FDEOHV DQG FLUFXLW EUHDNHUV please refer to Table 6 1 7DEOH 6SHFL FDWLRQV RI QSXW 2XWSXW DWWHU DEOHV DQG LUFXLW UHDNHUV UPS 60kVA 80kVA 100kVA 120kVA Input...

Страница 38: ...RDG DQG EDWWHU QXPEHU EHWZHHQ a SFV I WKH discharge time is more than one hour the cable size needs to be increased RQH JUDGH I WKH EDWWHU QXPEHU LV EHWZHHQ a SFV WKH FDEOH VL H VKDOO be greater accor...

Страница 39: ...t of the input side of the UPS and connect the UPS neutral N with the ground y 7KH XWLOLW SRZHU PXVW EH WKUHH SKDVHV 5 6 7 DQG PHHW WKH VSHFL FDWLRQV VSHFL HG on the UPS s rating label When connecting...

Страница 40: ...I O ON OFF I O ON OFF I O ON OFF I O ON OFF I O ON OFF I O ON OFF I O ON OFF I O ON OFF INPUT BREAKER R BYPASS BREAKER MANUAL BYPASS BREAKER OUTPUT BREAKER S T N R S T R S T R S T 240V DC 240V DC BATT...

Страница 41: ...PS OUTPUT R S T R S T R S T R N S T INPUT BREAKER BYPASS BREAKER MANUAL BYPASS BREAKER OUTPUT BREAKER 240V DC 240V DC BATTERY INPUT 240V DC 240V DC AC INPUT BYPASS INPUT UPS OUTPUT BATTERY INPUT N N N...

Страница 42: ...UTPUT R S T R S T R S T R N S T INPUT BREAKER BYPASS BREAKER MANUAL BYPASS BREAKER OUTPUT BREAKER 240V DC 240V DC BATTERY INPUT 240V DC 240V DC BATTERY INPUT N N N AC INPUT BYPASS INPUT UPS OUTPUT R S...

Страница 43: ...and neutral N 6 For the external battery cabinet s grounding Includes one grounding terminal 3 The UPS rating voltage is 220 380Vac 230 400Vac or 240 415Vac and the bat tery rating voltage is 240Vdc...

Страница 44: ...tective device Connects the main AC source Connects the external battery cabinet For the critical loads grounding For the external battery cabinet s grounding Connects the critical loads Figure 6 10 8...

Страница 45: ...BREAKER BYPASS BREAKER MANUAL BYPASS BREAKER OUTPUT BREAKER 240V DC 240V DC BATTERY INPUT N T S R N T S R N For the UPS grounding 3 pole protective device 3 pole protective device 3 pole protective d...

Страница 46: ...em and a 3 pole protective device is installed between the UPS and the utility AC power If your utility AC power is the TT system please install a 4 pole protective device between the UPS and the util...

Страница 47: ...ole protective device Connects the main AC source Connects the bypass source Connects the critical loads Front Rear N N N AC INPUT BYPASS INPUT UPS OUTPUT R S T R S T R S T R N S T INPUT BREAKER BYPAS...

Страница 48: ...er If your utility AC power is the TT system please install a 4 pole protective device between the UPS and the utility AC power 3 Use the provided parallel cable to connect the parallel ports on the p...

Страница 49: ...its wiring procedures are as follows 1 3OHDVH FRQWDFW TXDOL HG VHUYLFH SHUVRQQHO WR PRGLI WKH 836 LQWR GXDO LQSXW 3OHDVH QRWH WKDW RQO TXDOL HG VHUYLFH SHUVRQQHO FDQ PRGLI VLQJOH LQSXW GXDO LQSXW VHWX...

Страница 50: ...ts Please see Figure 5 2 for parallel port location 7 Please refer to Chapter 5 Communication Interfaces to set the parallel switch in the ON or OFF position 8 Ground the parallel UPSs WARNING 1 When...

Страница 51: ...allel Cable Parallel Port Parallel Port Parallel Port Parallel Port Daisy Chain Connection Figure 6 16 Parallel Units Dual Input Wiring Diagram 6 6 External Battery Cabinet Connection Precautions WARN...

Страница 52: ...F SFV SFV WKH GH UDWLQJ RI RXWSXW SRZHU LV y Only use the same type of batteries from the same supplier Never use old new and dif ferent Ah batteries at the same time y The number of batteries must me...

Страница 53: ...it breaker Please refer to Table 6 2 Table 6 2 External Battery Cabinet s Protective Device UPS Rating 60kVA 80kVA 100kVA 120kVA DC Fuse 9ROWDJH 9GF 180 A 240 A 300 A 360 A 4 Pole DC Circuit Breaker 3...

Страница 54: ...al and 4 local electrical regulations If you have any questions about the external battery cabinet s protective device please contact Delta service personnel Please refer to Figure 6 18 a Figure 6 20...

Страница 55: ...HG VHUYLFH SHUVRQQHO NQRZOHGJHDEOH LQ EDWWHULHV EDWWHU FDELQHWV DQG WKH required precautions Keep unauthorized personnel away from batteries and battery cabinets y External Battery Cabinet Alarm When...

Страница 56: ...wer supply Before execution please make sure that all connected critical loads have been safely shut down 7 Before switching on the manual bypass breaker please turn the breaker s stopper to the left...

Страница 57: ...res are completed 7 1 2 Battery Mode Start up Procedures Single 1 Turn on each external battery cabinet s breaker 2 Turn on the output breaker 3 Press the ON key once to turn on the LCD display 4 Pres...

Страница 58: ...not touch the wiring terminal block and the Manual Bypass Breaker to avoid electrical shock y From Normal Mode to Manual Bypass Mode Single 1 Press the OFF key once and press the DOWN key WR FRQ UP W...

Страница 59: ...he output breaker 4 Ensure that the DC BUS voltage drops to below 20V 5 Wait until the LCD display is off and ensure that the discharging process is completed and the UPS is shut down 6 Turn off each...

Страница 60: ...tion of the following procedures will cut off all power supply Before execution please make sure that all connected critical loads have been safely shut down 1 For single input please turn off the inp...

Страница 61: ...ernal battery cabinet s breaker 2 Turn on each UPS s output breaker 3 Press each UPS s ON key once to turn on the LCD display 4 Press each UPS s ON key IRU a VHFRQGV DQG UHOHDVH LW DIWHU RX KHDU RQH b...

Страница 62: ...PS except the wiring terminal block and the Manual Bypass Breaker Do not touch the wiring terminal block and the Manual Bypass Breaker to avoid electrical shock y From Normal Mode to Manual Bypass Mod...

Страница 63: ...ease follow the procedures below 1 Press the OFF key of the UPS that you want to shut down once and press the DOWN key WR FRQ UP WKDW RX ZDQW WR VKXW GRZQ WKH 836 2 For single input please turn off th...

Страница 64: ...re that the UPS s DC BUS voltage drops to below 20V 4 After the UPS that you want to shut down completes the discarding process the UPS s LCD display will be off 5 Turn off the UPS s external battery...

Страница 65: ...el 5 BUS BUS MAINTENANCE Level 4 SERIAL NUMBER MODEL NAME EVENT LOG FIRMWARE VERSION STATISTICS Level 5 Level 5 Level 5 Level 5 Level 5 PFC INV SYSTEM ON BYPASS COUNTS RUN TIME ON BAT COUNTS TOTAL OF...

Страница 66: ...elow for further information The six statuses of the UPS shown in the LCD display are as follows 1 When the screen above appears it means that no power is supplied to the critical loads connected 2 Wh...

Страница 67: ...source and battery power and turn off the output breaker During this mode if the bypass AC source fails the critical loads won t be protected WARNING If the output breaker is not turned off during mai...

Страница 68: ...Menu shown below 0 685 0 17 1 1 y MEASURE Check the UPS s mains bypass inverter output battery temperature and DC BUS readings y MAINTENANCE KHFN WKH 836 V PRGHO QDPH VHULDO QXPEHU UPZDUH YHUVLRQ VWD...

Страница 69: ...temperature and DC BUS readings Please refer to the charts below 0 16 93 6 9 9 1 9 5 4 5 6 7 3 66 93 6 9 9 1 9 5 4 5 6 7 19 57 5 93 6 9 9 1 9 5 4 5 6 7 287387 93 6 9 9 1 9 5 4 5 6 7 287387 2 9 5 6 7 2...

Страница 70: ...tems Please see below for detailed information y Model Name Route Main Screen Main Menu Maintenance 2 1 Model Name 02 1 0 The screen above shows the UPS s model name y Serial Number Route Main Screen...

Страница 71: ...total number of event log y Event Log Route Main Screen Main Menu Maintenance 2 5 Event Log 9 17 2 9 17 2 9 17 2 02 8 180 The screen above shows event No event date time and event descriptions Use th...

Страница 72: ...Enable or disable battery test Three are three choices ABORT DEEP or 10 SEC 2 BEEP ENABLE Enable or disable buzzer 3 COMMON BATT Enable or disable the function of common battery 4 SMB Enable or disab...

Страница 73: ...ini USB Card Lets the UPS have USB communication function 8 Mini SNMP Card Monitors and controls the status of the UPS via a network system 9 Mini Relay I O Card Increases the quantity of dry contacts...

Страница 74: ...he HPH series UPS uses sealed lead acid batteries The battery life depends on the temperature the usage and the charging discharging frequency High temperature environments and high charging dischargi...

Страница 75: ...s SCR driver is abnormal Contact service personnel 7 OVERLOAD The UPS is overloaded Remove some unnecessary loads to let total load capacity below 8 FAN FAIL Fans are damaged or stuck Contact service...

Страница 76: ...verter CPU is damaged Contact service personnel 23 PFC SOFT START FAIL 5HFWL HU WXEH LV GDPDJHG 2 Driver is damaged Contact service personnel 24 BYPASS PHASE SEQUENCE FAIL Bypass phase sequence is wro...

Страница 77: ...monic Distortion 1 Power Factor IXOO ORDG Output Nominal Voltage 9DF 9DF 9DF Power Factor 1 Voltage Regulation Voltage Harmonic Distortion OLQHDU ORDG Overload Capability FRQWLQXRXV a PLQXWHV a PLQXWH...

Страница 78: ...xternal battery temperature port 2 Manual Bypass Breaker Yes Physical Dimensions W x D x H 520 800 1175 mm 520 800 1760 mm Weight 186 5 kg 191 kg 312 kg Environment Operating Altitude 1000 meters with...

Страница 79: ...r irresistible force i e war fire natural disaster etc and this warranty also expressly excludes all incidental and consequential damages Maintenance service for a fee is provided for any damage out o...

Страница 80: ...5013226402...

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