Dell Precision 3650 Tower, Руководство по обслуживанию

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Table 22. Diagnostic error messages (continued)
Error messages Description
SEEK ERROR The operating system cannot find a specific track on the hard
drive.
SHUTDOWN FAILURE A chip on the system board may be malfunctioning. Run
the
System Set tests in Dell Diagnostics . If the message
reappears, Contact Dell .
TIME-OF-DAY CLOCK LOST POWER System configuration settings are corrupted. Connect your
computer to an electrical outlet to charge the battery. If
the problem persists, try to restore the data by entering the
System Setup program, then immediately exit the program. If
the message reappears,
Contact Dell .
TIME-OF-DAY CLOCK STOPPED The reserve battery that supports the system configuration
settings may require recharging. Connect your computer to an
electrical outlet to charge the battery. If the problem persists,
Contact Dell .
TIME-OF-DAY NOT SET-PLEASE RUN THE SYSTEM
SETUP PROGRAM The time or date stored in the system setup program does
not match the system clock. Correct the settings for the
Date
and Time options.
TIMER CHIP COUNTER 2 FAILED A chip on the system board may be malfunctioning. Run the
System Set tests in Dell Diagnostics .
UNEXPECTED INTERRUPT IN PROTECTED MODE The keyboard controller may be malfunctioning, or a memory
module may be loose. Run the
System Memory tests and the
Keyboard Controller test in Dell Diagnostics or Contact
Dell .
X:\ IS NOT ACCESSIBLE. THE DEVICE IS NOT
READY Insert a disk into the drive and try again.
Flashing the BIOS
About this task
You may need to flash (update) the BIOS when an update is available or when you replace the system board.
Follow these steps to flash the BIOS:
Steps
1. Turn on your computer.
2. Go to
www.dell.com/support .
3. Click Product support , enter the Service Tag of your computer, and then click Submit .
NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model.
4. Click Drivers & downloads > Find it myself .
5. Select the operating system installed on your computer.
6. Scroll down the page and expand
BIOS .
7. Click Download to download the latest version of the BIOS for your computer.
8. After the download is complete, navigate to the folder where you saved the BIOS update file.
9. Double-click the BIOS update file icon and follow the instructions on the screen.
68 Troubleshooting