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Problem Area

If...

Then...

Library Not
Booting

There is a blank operator
panel/display...

The accessor does not move...

The display is stuck on
initialization for extended period
of time...

Failure of the login screen to display on the Operator
Panel in 15 minutes indicates that the boot-up process is
not completing.

1.

Power OFF the library and wait at least 1 minute
before the library is powered ON to recover from the
problem.

2.

If a library firmware update was completed, try
repeating the update procedure.

Logs

You are required to download the
library log or drive log...

Using the Web User Interface.

v

Library log: Service Library > Download Library Logs

v

Drive log: Service Library > Download Drive Logs

Network Time
Protocol (NTP)

The library time is not being
updated by the NTP server...

Using the Web User Interface.

1.

Disable NTP.

2.

Set the time manually.

3.

Enable NTP.

Power

If the power supply switch is ON
and the library is OFF...

See “Isolating library power problems.”

Web User Interface

HTML error 404 appears on
computer screen when trying to
launch the Web User Interface...

See “Isolating Web User Interface problems” on page 106.

Isolating problems

Isolating library power problems

1.

Ensure that the power cord is plugged in at the power supply and at the electrical outlet, then turn
library power ON. Feel for air that is flowing out of the cooling fan grill on the rear of the library.
Power is good if air is flowing from the cooling fan grill.

2.

If power is not working:

a.

Plug the power cord into another electrical outlet.

b.

Plug another device into the outlet to test.

c.

If the outlet tests OK, try another power cord.

3.

If you verified that the electrical outlet and power cord works properly, but the power supply is still
failing, replace the library.

4.

If the power supply seems to be delivering power to the library; but air does not flow from the
power-supply cooling fan grill on the rear of the library, replace the library.

Isolating drive problems

1.

Ensure that the drive firmware is at the latest level (visit www.Dell.com/support).

2.

Cycle library power.

3.

If the drive is experiencing permanent or temporary errors or if the Clean LED is lit on the front
panel of the library, clean the drive.

4.

Run Library Verify.

a.

If the test fails, replace the library.

5.

With the host interface test tool, ITDT-SE, run the Scan functions to verify that the host application
interface can detect the drive and the library. To further test the interface communication path, run the
Test Device function, if available, after the drive is selected. This function writes and reads data across
the interface, also sending a command to the drive to run the internal performance read/write test.

Troubleshooting

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Содержание PowerVault TL1000

Страница 1: ...Dell PowerVault TL1000 Tape Autoloader User s Guide IBM ...

Страница 2: ......

Страница 3: ... Copyright 2017 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks might be trademarks of their respective owners Type 3572 Model S3H S4H S5H S6H S7H S8H Printed December 2017 iii ...

Страница 4: ...iv Dell PowerVault TL1000 Tape Autoloader User s Guide ...

Страница 5: ...t 2 Select your country from the drop down menu on the lower right corner of the page 3 For customized support a Enter your system Service Tag in the Enter your Service Tag field b Click Submit The support page that lists the various support categories is displayed 4 For general support a Select your product category b Select your product segment c Select your product The support page that lists t...

Страница 6: ...vi Dell PowerVault TL1000 Tape Autoloader User s Guide ...

Страница 7: ...your library with the Operator Panel 45 Logging in to the Operator Panel 45 Configuring network settings 46 Configuring library settings 47 Populating the library with cartridges 48 Verifying library and drive operation 49 Taking the Library Online 50 Registering for support notification 50 Operations 51 The Operator Panel 52 Monitoring the library 53 Configuration settings 53 Current information ...

Страница 8: ...ckaging 98 Provide proper acclimation and environmental conditions 98 Perform a thorough inspection 98 Handle the cartridge carefully 99 Examples of cartridge problems 99 Environmental and shipping specifications for tape cartridges 100 Troubleshooting 101 How the library reports problems 101 Library error message content 102 Diagnosing a problem 102 Isolating problems 105 Installation and configu...

Страница 9: ...1 Firmware revision 54 52 Unlock I O station command 54 53 I O station unlocked 54 54 Unlock magazine command 55 55 Move cartridge command 55 56 Unload command 55 57 Clean Drive command 56 58 Inventory command 56 59 Online Offline command 56 60 Move to Ship Position command 57 61 Reboot Drive command 57 62 Reboot Library command 57 63 Logout command 58 64 Auto Cleaning settings 58 65 Active slot c...

Страница 10: ... 97 111 Double boxing tape cartridges for shipping 98 112 Checking for gaps in the seams of a cartridge 99 113 Front panel LEDs 107 114 Cartridge magazine lock release access hole 114 x Dell PowerVault TL1000 Tape Autoloader User s Guide ...

Страница 11: ...ge Data Capacity and Recording Formats 92 16 Nominal cartridge life Load unload cycles 93 17 Ultrium data cartridge compatibility with Ultrium tape drive 93 18 Cartridges and VOLSERs compatible with the Ultrium Tape Drives 95 19 Location of the write protect switch 97 20 Environment for operating storing and shipping the LTO Ultrium Tape Cartridge 100 21 Front Panel LED indicators 107 22 Library e...

Страница 12: ...xii Dell PowerVault TL1000 Tape Autoloader User s Guide ...

Страница 13: ...uld place hazardous voltage on metal parts of the system or the devices that attach to the system It is the responsibility of the customer to ensure that the outlet is correctly wired and grounded to prevent an electrical shock D004 Caution notice A caution notice calls attention to a situation that is potentially hazardous to people because of some existing condition or to a potentially dangerous...

Страница 14: ...rovals to the latest standards as they apply Performing the safety inspection procedure Before you service the unit complete the following safety inspection procedure 1 Stop all activity between the host and the library s tape drive 2 Turn off the power to the library by switching the Power button on the rear of the tape library to the Off position 3 Disconnect the tape drive s SAS cable 4 Unplug ...

Страница 15: ...sure that the outlet is correctly wired and grounded to prevent an electrical shock CAUTION v Do not install a unit in a rack where the internal rack ambient temperatures might exceed the manufacturer s recommended ambient temperature for all your rack mounted devices v Do not install a unit in a rack where the air flow is compromised Ensure that air flow is not blocked or reduced on any side fron...

Страница 16: ...u choose can support the weight of the loaded rack cabinet Refer to the documentation that comes with your rack cabinet for the weight of a loaded rack cabinet v Verify that all door openings are at least 760 x 2032 mm 30 x 80 in v Ensure that all devices shelves drawers doors and cables are secure v Ensure that the four leveling pads are raised to their highest position v Ensure that there is no ...

Страница 17: ...Preface This manual contains information and instructions necessary for the setup operation and servicing of the Dell PowerVault TL1000 Tape Library xvii ...

Страница 18: ...xviii Dell PowerVault TL1000 Tape Autoloader User s Guide ...

Страница 19: ...erial Attached SCSI host adapter attachment that has a data transfer rate of up to 6 0 Gbps The TL1000 Tape Autoloader is an external stand alone or rack mountable unit that incorporates v Ultrium 8 Half Height Tape Drive Model S8H v Ultrium 7 Half Height Tape Drive Model S7H v Ultrium 6 Half Height Tape Drive Model S6H v Ultrium 5 Half Height Tape Drive Model S5H v Ultrium 4 Half Height Tape Driv...

Страница 20: ...ession Reads and writes data on 512 tracks 8 tracks at a time Ultrium 1 100 GB 200 GB at 2 1 compression Reads and writes data on 384 tracks 8 tracks at a time Front panel Table 3 Front panel component descriptions Number Component Description 1 Operator Panel The Operator Panel features a monochrome 16 character LCD graphic display that is on the front of the library Library operations and servic...

Страница 21: ...nstallation and configuration on page 21 4 Cartridge magazine release Emergency cartridge magazine lock release When the I O station is locked insert a large straightened paper clip twice or hold the paper clip in place while the cartridge magazine slides past the I O station lock 5 Air vents These vents draw cooler air into the library enclosure and allow warm air to escape which helps keep the l...

Страница 22: ...dge of the library To prevent dropping the magazine support both ends of the magazine before it clears the front edge of the library Rear panel Table 4 Rear panel component descriptions Number Component Description 1 Power connector The library connects to a 110 220 volt ac power supply a29z0057 2 1 Figure 4 Cartridge magazine top view 4 5 1 2 6 3 a29z0003 Figure 5 Rear panel components 4 Dell Pow...

Страница 23: ...abel on the tape cartridge SAS host interface The Ultrium 3 and later Half Height Tape Drives support the Serial Attached SCSI SAS interface The SFF 8088 SAS connector on the Ultrium 5 tape drives and later are compatible with SAS 1 or SAS 2 cables A drive with a SAS Serial Attached SCSI interface is linked directly to controllers SAS is a performance improvement over traditional SCSI SAS enables ...

Страница 24: ...ventions that occur SNMP traps SNMP Traps are alerts or status messages that can be collected monitored and used to proactively manage attached libraries with SNMP protocol with the SNMP monitoring stations In summary each trap provides the following information v Product Identification such as product name description manufacturer model number firmware level and the URL that the trap is designate...

Страница 25: ...annel calibration feature of the Ultrium 4 Ultrium 5 Ultrium 6 Ultrium 7 and Ultrium 8 Tape Drives customizes each read write data channel for optimum performance The customization enables compensation for variations in the recording channel transfer function media characteristics and read write head characteristics Power management The Ultrium 4 Ultrium 5 Ultrium 6 Ultrium 7 and Ultrium 8 Tape Dr...

Страница 26: ...ation about media compatibility see Media on page 91 Logical Unit Number LUN scanning The TL1000 Tape Autoloader uses a single SCSI ID and dual LUNs to control the tape drive LUN 0 and library accessor LUN 1 The library requires a Host Bus adapter HBA that supports LUN scanning If it is not enabled your host system cannot scan beyond LUN 0 and fails to detect the library It sees only the tape driv...

Страница 27: ...A Frequency 50 60 Hz Power consumption 110 W For more information about installation specifications see Installation and configuration on page 21 Table 8 Environmental specifications Parameter Operating see Note Storage Shipping Temperature 10 38 C 50 100 F 1 60 C 34 140 F 40 to 60 C 40 to 140 F Temperature variation 10 C hour maximum 10 C hour maximum 10 C hour maximum Relative humidity 20 80 10 ...

Страница 28: ...compression 120 MB s 240 MB s with 2 1 compression Interface 6 Gb s SAS 3 Gb s SAS Note The Ultrium 4 Half Height tape drive in S4H libraries that are manufactured after March 2011 support 6 0 Gb s and a sustained native data rate of 120 Gb s Table 10 Acoustical specifications Parameter Measurement Idling acoustical noise sound power level LwAD in Bels 1 Bel 10 dB 6 6 Maximum acoustical noise soun...

Страница 29: ...drivers Device drivers enable the drive to interact with various servers For applications that use device drivers see the application s documentation to determine which drivers to use Note If you do not have Internet access and you need information about device drivers contact your sales representative Product description 11 ...

Страница 30: ...12 Dell PowerVault TL1000 Tape Autoloader User s Guide ...

Страница 31: ...r 6 0 or higher Internet Explorer 7 0 or higher is required for IPv6 Operator Panel The Operator Panel is on the front bezel of the library The Operator Panel displays library information and menu commands that are used to run library management functions in response to the control keys on the right of the LCD display Table 11 Operator Panel component descriptions Number Component Description 1 LC...

Страница 32: ...conflict between commands that are received over the host interface or the Web User Interface and those commands that are entered by way of the Operator Panel are avoided with a reservation mechanism on a first come first served basis Operator Panel commands are canceled by an Operator Panel logout or timeout Library firmware does not allow a user to select an impossible request Those situations i...

Страница 33: ...s There are several ways to enter values in the different menu items These values are selectable predefined values toggle values for example ON OFF and numerical values like network addresses Selecting predefined values 1 To set the predefined values press the Enter key to select the menu item 2 With the Plus and Minus keys select one of the various predefined values for that item 3 As soon as the...

Страница 34: ...item 1 in Figure 11 on each screen The existence of other menu items above and below the currently displayed item is indicated by the arrows 2 in Figure 11 on the right side of the screen In the Configuration menu the current configuration setting is indicated by an asterisk 3 in Figure 11 on the right side of the screen For example in Figure 11 the I O station is enabled When a configuration sett...

Страница 35: ...ry and drive firmware and to download error logs drive memory dumps and other library data Before the TL1000 Tape Autoloader can be managed over a network with the Web User Interface set up the initial network configuration of the library with the Operator Panel For information see Configuring network settings on page 46 Logging in To log in to the Web User Interface from Internet Explorer you mus...

Страница 36: ...Web User Interface windows except for the Login screen contain the following common elements in the header v Help Click to read context sensitive help for the associated page v Logoff Click to log out of the Web User Interface Menus available from the Web User Interface Figure 15 on page 19 shows the Web User Interface window for a User account Figure 16 on page 19 shows the window for a Superuser...

Страница 37: ...a29z0196 Figure 15 User account window a29z0197 Figure 16 Superuser account window User interfaces 19 ...

Страница 38: ...library but not complete actions that affect the physical library v Superusers are allowed to operate the physical and logical library but not complete actions that affect the library configuration v Administrator users are allowed access to the entire physical library and logical library including configuration Only one administrator user must be assigned the login name admin User privileges incl...

Страница 39: ...on page 45 Configuring network settings on page 46 Configuring library settings on page 47 Populating the library with cartridges on page 48 Verifying library and drive operation on page 49 Taking the Library Online on page 50 Registering for support notification on page 50 To install and configure a TL1000 Tape Autoloader complete these procedures in the order they are presented Choosing a locati...

Страница 40: ...all space When you decide on a location in your rack for the library consider that the Operator Panel has a small LCD screen The library must be positioned to allow for easy viewing The rear of the library must be free from any obstructions to allow easy access to the power switch and other rear panel components Note Before you begin the rack installation of the library read the safety information...

Страница 41: ...the front of the library chassis with 2 flat head screws 8 on each side Use the top two screw holes on each side The flange of each bracket with the inserted screws 11 fits into the cutout on each side of the bezel a29z0015 Figure 18 Rack mount screw locations for front and rear vertical rails Installation and configuration 23 ...

Страница 42: ...screws completely 6 Slide in the rear rails 7 from back to front to create the rail assemblies Ensure that the screw holes face outwards Figure 21 on page 25 a29z0185 3 8 4 8 11 Figure 19 Attaching the front brackets to the library chassis a29z0019 5 6 10 1 2 12 Figure 20 Attaching the rear brackets to the rails 24 Dell PowerVault TL1000 Tape Autoloader User s Guide ...

Страница 43: ...rtical rails in Step 2 Secure the rails to the rack with 4 flat head screws 9 on each side of the rack Use the top and bottom screw locations on the front and rear of the rack rail Figure 18 on page 23 a29z0018 7 Figure 21 Creating the rail assemblies a29z0020 9 9 Figure 22 Installing the rail assemblies Installation and configuration 25 ...

Страница 44: ...ch rear bracket Figure 24 Tighten the other rear bracket screws to secure the library to the rack 10 Run the SAS cable power cable and Ethernet cable through the hook and loop fastener strap 12 Leave enough slack to reach the corresponding connectors then tighten the strap Figure 25 on page 27 a29z0186 Figure 23 Securing the front of the library in the rack a29z0022 10 10 Figure 24 Securing the re...

Страница 45: ...ed to a server with the Serial Attached SCSI SAS interface The Web User Interface accesses the library with an ethernet interface Connecting the Host Interface cables To connect the host interface cable to the library Note It is recommended that you shut down and turn OFF the associated server before you connect the SAS interface cable Turn ON the associated server after the SAS interface cable is...

Страница 46: ... the library network settings to match the server or PC network settings before you use the Web User Interface to access the library If the ethernet connection is directly attached to a server or a PC a crossover ethernet cable might be required v Method 2 Plug the ethernet cable into an ethernet switch or router to access the Web User Interface on a LAN local area network The library network sett...

Страница 47: ...101 Important To disconnect all power from the library turn the power switch to the OFF position then remove the power cord from the outlet The power switch removes power from portions of the library and the drive but the power supply still has ac power at its input Note When the library is power cycled wait 10 seconds after the power is OFF before the library is powered ON again Configuring the l...

Страница 48: ...ery 1 minute NOTIFICATIONS SMTP mail settings Mail server address 0 0 0 0 Mail event Error events enabled SNMP trap settings Community Public Trap event Error events enabled SNMPv3 engine ID Set by library firmware Static library network settings must be entered with the Operator Panel before the library can be accessed remotely with the Web User Interface If your system is serviced by a Dynamic H...

Страница 49: ...ons on page 41 10 Managing user access on page 43 11 Saving the library configuration on page 45 Logging in to the Web User Interface To log in to the Web User Interface 1 If necessary obtain the IP address of the library on the Operator Panel a From the top menu of the Operator Panel press the Minus key to select View Current Information and press Enter b Press the Minus key until the IP Address ...

Страница 50: ...login screen enter the administrator login account name and default password v Account admin v Password secure 6 Click Login a29z0099 Figure 29 Web User Interface login screen 32 Dell PowerVault TL1000 Tape Autoloader User s Guide ...

Страница 51: ...t is displayed in the System Summary If an updated level of firmware is available download and update the library firmware before normal operation starts See Updating library and drive firmware on page 87 a29z0193 Figure 30 System summary Installation and configuration 33 ...

Страница 52: ...equential mode starts from the home position of that cartridge unless the host issues a rewind and unload command to the drive In which case the next cartridge in sequence will be loaded into the drive To start sequential mode if autoload is OFF use the Move Cartridge command to load the first cartridge into the drive The sequence starts from the home position of that cartridge Cartridges need not...

Страница 53: ...ean function is enabled on the library With the Auto Clean function enabled drive cleaning occurs automatically The only time Auto Cleaning must be disabled is when your Backup Application requires that it has control v Bar code label length Use to choose the number of characters in the cartridge bar code that is reported to the host computer 3 Click Submit to enable the settings Configuring netwo...

Страница 54: ... an IP address with stateless auto configuration or use static IP address settings Enter the following parameter if with static IP address settings IPv6 address Sets the TCP IPv6 address of the library on the network Prefix length Decimal value that indicates the number of contiguous high order bits comprising the network portion of the address Gateway Allows access outside the local network v DNS...

Страница 55: ...reenwich Mean Time GMT v If the time server is disabled enter the local time and date manually Date Enter the date with the MM DD YYYY format Time Enter the time with the HH MM SS format v Auto Adjustment by PC Select a time interval and click Start to synchronize the library with the clock on your host computer at regular intervals The Web User Interface Java Applet must be running continuously t...

Страница 56: ...aged Encryption Feature installed When available library managed encryption is only offered for purchase at point of sale on LTO 6 and later TL1000 tape libraries Library managed encryption is not offered as an upgrade on existing TL1000 tape libraries a29z0210 Figure 35 Application Managed Encryption a29z0199 Figure 36 Library Managed Encryption as a choice 38 Dell PowerVault TL1000 Tape Autoload...

Страница 57: ...rimary EKM Server Settings library managed encryption only The address of the primary encryption key manager on a server IPv4 and IPv6 addresses are supported Host names can be entered instead of numerical IP addresses if the DNS server is specified v Address The IP address of the primary encryption key manager v TCP port number The port number of the primary encryption key manager for TCP The def...

Страница 58: ...ver address IPv4 and IPv6 addresses are supported Host names can be entered instead of numerical IP addresses if the DNS server is specified in the Network settings v Sender address Mail header information v Subject Mail header information 4 Enter the email addresses to be notified when an event takes place in the Mail To fields 5 Select the event level to report in the Mail Event field 6 Click Te...

Страница 59: ...the left navigation pane of the Web User Interface 2 Click the SNMP Settings tab 3 Click to place a check mark in the SNMP Enabled check box 4 Configure the SNMP server and header settings v Community SNMP community name to which the library belongs v Name Unique SNMP name for the system v Location Physical location of the system v Contact Contact person s name v SNMPv3 engine ID A read only attri...

Страница 60: ...n algorithm is specified a privacy password and confirmation of the password are required 6 Enter the SNMPv3 users who are allowed to access the tape library in the SNMPv3 User List menu v Validity Enable Disable setting v User name SNMPv3 unique user name v Authentication Authentication algorithm MD5 or SHA When an algorithm is specified an authentication password and confirmation of the password...

Страница 61: ... start over Modify To change the selected user s access role or password Remove To delete the selected user from the system v User Name The user name of a registered user v Role The user access level for the registered user Users are allowed to monitor the library but not complete actions that affect the physical library Superusers are allowed to operate the physical and logical library but not co...

Страница 62: ...on see User interfaces on page 13 A User account can be modified by an administrator to provide a user with superuser or administrator access permissions to the library functions Enter all user IDs and passwords on the Library Configuration form in Appendix D Library Configuration Form on page 145 Click Submit to transfer the settings to the library A dialog message is displayed when the settings ...

Страница 63: ...er of password changes before an old password can be used again Choose the number of password changes that are required before a password can be used again A password can be reused immediately if 0 is selected Click Submit to save all the information Click Refresh to display the current password settings Saving the library configuration Note This procedure is recommended Each time that you change ...

Страница 64: ...e Network Settings Configure DHCP Configure DHCPIPv6 b Select Enable DHCP IPv6 and press Enter to enable or press Down and select Disable DHCP IPv6 to disable c Press Enter again to apply the setting or Cancel to reject the setting d Press Cancel to backtrack through the menu hierarchy 5 IPv4 IPv6 Address Default 0 0 0 0 If DHCP is disabled set the IP address manually a Select Configure Network Se...

Страница 65: ...r position through the highest cartridge position in your library for loading into the drive v Loop Sequential mode with loop mode ON loads the cartridge in the lowest Column Tier cartridge position after the cartridge in the highest Column Tier cartridge position is filled with data and sent back to its home position This procedure allows endless backup operations without user interaction v Autol...

Страница 66: ... from Web User Interface Manage Library Unlock Magazine 2 Insert cartridges in the magazine Note A blue release gate 1 in Figure 46 in the upper left corner of each column in the cartridge magazine prevents each cartridge from falling out of the front of the magazine When manually releasing the gate with one hand position your other hand in front of the column opening to protect cartridges that ar...

Страница 67: ...cs and press Enter 3 Select Run Library Verify and press Enter Follow the on screen instructions If there is a cartridge in a drive the library moves the cartridge to its home position or to the I O station if the home position is not known 4 When prompted insert a customer supplied scratch cartridge into the I O station When the scratch cartridge is loaded the bar code reader reads the bar code l...

Страница 68: ...the Web User Interface b If the library is offline click Bring Online c Click Yes to confirm when prompted A message dialog displays when the operation is completed 3 Click Logoff in the upper right corner of the window Registering for support notification Support notification registration provides email notification when new firmware levels are updated and are available for download and installat...

Страница 69: ...Shipping the library on page 57 Rebooting the drive on page 57 Rebooting the library on page 57 Logging out of the library on page 58 Configuring the Library Configuring auto cleaning on page 58 Configuring the number of active slots on page 58 Configuring the library access mode on page 59 Configuring date and time settings on page 60 Configuring network settings on page 61 Configuring Operator P...

Страница 70: ...on settings on page 77 Configuring date and time settings on page 79 Configuring email notifications on page 80 Configuring SNMP trap notifications on page 81 Saving and restoring configuration settings on page 82 Operator interventions on page 84 Library logs on page 85 Trace data on page 86 Downloading drive logs on page 86 Downloading library logs on page 87 Resetting the library and drives on ...

Страница 71: ...ew Current Information to display the network settings information The settings that are displayed include Top Level Commands Service Configuration Unlock I O Station Unlock Magazine Commands Configuration View Current Information Service Logout If enabled Move Cartridge Unload Clean Drive Inventory Move to Ship Position Reboot Drive Reboot Library Change Library State Configure Library Configure ...

Страница 72: ...nlock the I O station This menu option is available only when the I O station is enabled in the library configuration settings After the I O station is closed wait for the library to complete its inventory before you proceed with normal library operations Service View Firmware Revision Figure 51 Firmware revision Unlock I O Station Figure 52 Unlock I O station command a29z0024 Figure 53 I O statio...

Страница 73: ...ch cartridge from falling out of the front of the magazine When manually releasing the gate with one hand position your other hand in front of the column opening to protect cartridges that are ejected by the internal column spring Moving cartridges Select Commands Move Cartridge to move data cartridges and cleaning cartridges between the I O station storage positions and tape drive Specify the fol...

Страница 74: ...cleaning cartridge is returned to its home position when drive cleaning is finished Conducting a library inventory Select Commands Inventory to force the library to run an inventory of the cartridge magazine accessor and tape drive to refresh the library map An inventory is conducted automatically when power is first turned ON or when the cartridge magazine is removed and reinserted Press the Ente...

Страница 75: ... key to unlock the cartridge magazine The magazine unlocks and the display prompts the removal of the magazine 2 Remove all cartridges from the magazine and reinsert the magazine into the slide mechanism The library completes an inventory to verify no cartridges are in the magazine 3 If the magazine is empty the library moves the accessor to the ship position The library can be powered down If the...

Страница 76: ...page 56 Configuring the number of active slots Select Configuration Configure Library Set Active Slots Count to set the number of active data cartridge positions within the logical library Configure the number of active slots with the following setting v Active Slots The maximum number of active slots that can be set is dependent upon the I O station configuration and auto cleaning setting The act...

Страница 77: ...able cartridge the lowest Column Tier cartridge position that contains a cartridge automatically if the library powers ON or resets with an empty drive If the library powers ON with a cartridge already in the drive sequential mode will start from the home position of that cartridge unless the host issues a rewind and unload command to the drive in which case the next cartridge in sequence will be ...

Страница 78: ...he date is set in MM DD YYYY format and the time is set in 24 hour HH MM SS format The current date and time is also controlled automatically with a network based Network Time Protocol NTP server For more information see Configuring network settings on page 61 Configuration Configure Library Configure Date Time Set Date Set Time Figure 67 Date and time settings 60 Dell PowerVault TL1000 Tape Autol...

Страница 79: ...lect to enable DHCP with the IPv4 protocol IPv6 Select to enable DHCP with the IPv6 protocol v IP Address If DHCP is disabled set the IP address of the library manually IPv4 Select to enter the library IP address with the IPv4 protocol Configuration Configure Network Settings Configure Link Speed Set Auto Negotiation Set 10 Base T Full Set 10 Base T Half Set 100 Base T Full Set 100 Base T Half Con...

Страница 80: ...he Operator Panel Input Count If the auto back light is enabled specify the time duration before the back light turns OFF The setting uses a four digit timer in minutes v Login Password Select to change the Operator Panel four character login password The new password must be reentered for confirmation before the password is changed default 0000 Configuring Web GUI Settings Use Configuration Confi...

Страница 81: ... library components Select the component to view its error status v Library Checks the error status of the library v Drive Checks the error status of the tape drive If an error occurs press the Enter key to display specific error information You can check the meaning of error codes in Appendix A Error codes on page 115 Running library verify diagnostic procedures Select Service Diagnostics Run Lib...

Страница 82: ...dures Select Service Diagnostics Drive Diagnostics to run various drive related diagnostic tests To run drive diagnostic tests 1 Select Drive Diagnostics and press Enter Select one of the diagnostic tests and follow the on screen instructions 2 When prompted insert a scratch blank cartridge into the I O station v Normal R W Test Runs a shortened version of the Performance R W Test It does not incl...

Страница 83: ... Library System Summary Library Map Manage Library Move Cartridges Unload Clean Drive Library State Inventory Configure Library User Access Physical Logical Network Encryption Date and Time Notifications Save Restore Service Library Key Path Diagnostics Operator Interventions View Library Logs Traced Download Drive Logs Download Library Logs Reset Library Drive Firmware Update Usage Statistics Unl...

Страница 84: ...ded or Failed It displays Empty Loading or Ejected when the drive is empty loading media or media is ejected or unloaded in the drive It displays Cleaning when the cleaning cartridge is in the drive and Initializing while initializing v I O Station status Open Closed when I O Station is enabled v Operator Panel LED indicators v Number of cartridges and slot configuration Cartridge in the drive 0 o...

Страница 85: ...ation for that component of the library on the right side of the page A grayed out column represents the I O station The information that is displayed varies according to the type of device selected v Library information Accessor status OK Degraded or Failed Drive Status OK Degraded or Failed Drive Status displays Empty Loading or Ejected when the drive is empty loading media or media is ejected u...

Страница 86: ...en the cleaning cartridge is loaded into the tape drive See Cleaning cartridge on page 95 v Column n Tier n Slot type Storage I O station or Cleaning Element address v Drive information Status OK Degraded or Failed Drive Status displays Empty Loading or Ejected when the drive is empty loading media or media is ejected unloaded in the drive It displays Cleaning when the cleaning cartridge is in the...

Страница 87: ...the mouse button to run the move The following information is displayed v Source Location coordinates in the library Column Tier Slot type Storage I O station or Cleaning Element address Cartridge label Encryption capability for storage cartridges Remaining uses for cleaning cartridges When a cleaning cartridge is added to the library I O station or cleaning slot the remaining uses are displayed a...

Страница 88: ... from a drive to another location both unloads and moves the cartridge in a single action Unload when library is in Sequential mode The cartridge in the drive is unloaded from the tape head mechanism and returned to the cartridge home position Cleaning the drive manually Select Manage Library Clean Drive to clean a drive manually Select a cleaning cartridge to use from the magazine or from the I O...

Страница 89: ...n be removed from the library to insert or remove data and cleaning cartridges When the cartridge magazine is fully inserted the magazine locks into place After the magazine is closed wait for the library to complete its inventory before normal library operations resume Note A blue release gate in the upper left corner of each column in the cartridge magazine prevents each cartridge from falling o...

Страница 90: ... and assign the user s role Click Submit to save the new user Cancel to remove the user or Clear to remove the information and start over Modify To change the selected user s access role or password Remove To delete the selected user from the system v User Name The user name of a registered user v Role The user access level for the registered user Users are allowed to monitor the library but not c...

Страница 91: ...ify remove extra administrator superuser and user accounts and change passwords User accounts are restricted to specific areas of the library For more information see User interfaces on page 13 A User account can be modified by an administrator to provide a user with superuser or administrator access permissions to the library functions Enter all user IDs and passwords on the Library Configuration...

Страница 92: ... of days before password can be changed Choose the minimum number of days before the password can be changed A password can be changed immediately if 0 is selected v Number of password changes before an old password can be used again Choose the number of password changes that are required before a password can be used again A password can be reused immediately if 0 is selected Click Submit to save...

Страница 93: ...tion of that cartridge unless the host issues a rewind and unload command to the drive in which case the next cartridge in sequence will be loaded into the drive To start sequential mode if autoload is OFF select the Move Cartridges command to load the first cartridge into the drive The sequence starts from the home position of that cartridge Cartridges need not to be in contiguous slots To stop s...

Страница 94: ...P address automatically DHCP or use static IP address settings When with DHCP use the Operator Panel to determine the library s assigned IP address See Current information on page 53 Enter the following parameters if with static IP address settings IPv4 address Sets the TCP IPv4 address of the library on the network Subnet mask Defines and limits users within a local network Gateway Allows access ...

Страница 95: ...ging encryption policies and keys v Library Managed Encryption For encryption by the TL1000 Tape Autoloader tape drive If you did not purchase the feature for Library Managed encryption you can configure your library for Application Managed encryption If you select application managed encryption no further configuration steps are necessary Click Submit to enable the setting Important Contact your ...

Страница 96: ...ibrary if necessary and click Encryption in the left navigation pane of the Web User Interface 2 In the Encryption method drop down menu choose Library Managed Encryption if library is purchased with the Library Managed Encryption feature to enable encryption in your library You can also choose Application Managed Encryption No further configuration steps are necessary for Application Managed Encr...

Страница 97: ...Map and select the cartridge The screen displays whether the cartridge is encrypted not encrypted or unknown Click Submit to transfer the settings to the library A dialog message is displayed when the settings are updated successfully Configuring date and time settings Select Configure Library Date and Time to configure the date and time settings with one of three methods The date and time can be ...

Страница 98: ... User Interface Java Applet must be running continuously to use this function Click Submit to transfer the settings to the library A dialog message is displayed when the settings have been updated successfully Click Refresh to read the current settings from the library Configuring email notifications Select Configure Library Notifications SMTP Mail Settings to configure the email settings for send...

Страница 99: ...orted by the TL1000 Tape Autoloader are listed in Trap definitions types on page 128 Download the SNMP MIB file for this library from www Dell com support Install the MIB file on your SNMP server Refer to your server application documentation for instructions Configure SNMP trap notification with the following settings v SNMP Enabled The SNMP Enabled check box must have a check mark to enable SNMP...

Страница 100: ...ption and decryption algorithm DES or AES When an algorithm is specified a privacy password and confirmation of the password are required Click Test to send a test trap to the IP addresses enabled in the Trap to fields Click Submit to transfer the settings to the library A dialog message is displayed when the settings are updated successfully Click Refresh to read the current settings from the lib...

Страница 101: ...ed manually the library must be offline to save to files and to restore from files Click Save to save the current settings to a file Click Restore to load the settings from a file Yes No Yes No Yes No Yes No Does Auto Saved VPD Data exist for Library IP Address Does Library S N Auto Saved S N VPD Data is Saved VPD Data is Saved Write Auto Saved VPD Data to Library Auto Saved VPD Data is written to...

Страница 102: ... new events overwrite the oldest events The log is not cleared from memory when power is turned OFF Click Refresh to read the log of operator interventions from the tape library You can select an event in the Index List panel to display data specific to that event in the Detail panel The information that is displayed for the operator intervention event comprises v Index number of the event v Date ...

Страница 103: ...are two types of error data that are displayed in the library log with different Code attributes v Library Drive sense data Sense key ASC ASCQ For example a 5 3B 0D error states that an illegal request was initiated that resulted in a medium destination element full error that is reported by the library Selecting log entry 012 provides detailed sense data for this failure Information about sense d...

Страница 104: ...n the system trace data comprises v Index number v Date and time of event v Sense data Downloading drive logs Select Service Library Download Drive Logs to download a tape drive memory dump to file for use by support personnel to help troubleshoot a problem To create a drive memory dump you must create both normal memory dump data currently stored in flash and force memory dump data currently stor...

Страница 105: ...lick Browse to display a dialog to enter a file name and to select a location to save the library log 3 Click Download to download the library log and save to a file Resetting the library and drives Select Service Library Reset Library Drive to reset the library or the tape drive Select the target device and click Reset The library and tape drive status is displayed A dialog message is displayed w...

Страница 106: ...wnload and install the correct drive firmware v Firmware for the ULT3580 HH4 drive is not compatible with the ULT3580 HH4 V2 drive v Firmware for the ULT3580 HH4 V2 drive is not compatible with the ULT3580 HH4 drive To update library and drive firmware 1 Unload the tape drive if there is a cartridge in the tape drive before the library and drive firmware are updated 2 Use Service Library Firmware ...

Страница 107: ...ments v Retry counts Lists the accumulated number of retries reattempts to load cartridges in the drive and the cartridges positions by the accessor v Error counts Lists the accumulated number of errors for the accessor X axis movements and drive load and unload operations Click Refresh to read the accessor statistics from the library The Last refresh shows the time of the most recent library data...

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Страница 109: ...es but they might not meet the standards of reliability that are established by Dell The LTO Ultrium Data Cartridge cannot be interchanged with the media used in other non LTO Ultrium tape products Figure 107 shows the LTO Ultrium Data Cartridge and its components 1 LTO cartridge memory 4 Write protect Switch 2 Cartridge door 5 Label area 3 Leader Pin 6 Insertion guide Note The same components are...

Страница 110: ...sion Reads and writes data on 3584 tracks 32 tracks at a time Ultrium 6 2500 GB 6250 GB at 2 5 1 compression Reads and writes data on 2176 tracks 16 tracks at a time Ultrium 5 1500 GB 3000 GB at 2 1 compression Reads and writes data on 1280 tracks 16 tracks at a time Ultrium 4 800 GB 1600 GB at 2 1 compression Reads and writes data on 896 tracks 16 tracks at a time Ultrium 3 400 GB 800 GB at 2 1 c...

Страница 111: ...inal cartridge life Load unload cycles Type Load Unload Cycles Ultrium 8 20 000 20k Ultrium 7 20 000 20k Ultrium 6 20 000 20k Ultrium 5 20 000 20k Ultrium 4 20 000 20k Ultrium 3 20 000 20k Ultrium 2 10 000 10k Ultrium 1 5000 5k Cartridge compatibility Table 17 Ultrium data cartridge compatibility with Ultrium tape drive Ultrium Tape Drive LTO Ultrium Data Cartridges 12000 GB Ultrium 8 6000 GB Ultr...

Страница 112: ... tape cartridge For LTO 8 native data capacity is 12000 GB and compressed data capacity is 30000 GB v When the drive senses a WORM cartridge the firmware prohibits the changing or altering of user data that is already written on the tape The firmware tracks the last point on the tape that can be appended WORM media errors The following conditions cause WORM media errors to occur v Information in t...

Страница 113: ...ic library types or models might require cartridges to have bar code labels When read by a library s bar code reader the bar code identifies the cartridge s VOLSER to the library The bar code also tells the library whether the cartridge is a data cartridge or cleaning cartridge In addition the bar code includes the two character media type identifier Lx where x equals 1 2 3 4 5 6 7 or 8 L identifi...

Страница 114: ...re is glue residue on the cartridge remove it by gently rubbing it with your finger Do not use a sharp object water or a chemical to clean the label area v Examine the label before it is applied to the cartridge Do not use the label if it has voids or smears in the printed characters or bar code a library s inventory operation takes much longer if the bar code label is not readable v Remove the la...

Страница 115: ...g Attention Do not insert a damaged tape cartridge into the drive A damaged cartridge can interfere with the reliability of a drive and might void the warranties of the drive and the cartridge Before inserting a tape cartridge inspect the cartridge case cartridge door and write protect switch for breaks Incorrect handling or an incorrect environment can damage cartridges or their magnetic tape To ...

Страница 116: ... you use a tape cartridge acclimate it to the operating environment for 24 hours or the time necessary to prevent condensation in the drive the time will vary depending on the environmental extremes to which the cartridge was exposed v Ensure that all surfaces of a cartridge are dry before inserting it v Do not expose the cartridge to moisture or direct sunlight v Do not expose recorded or blank c...

Страница 117: ...ot drop the cartridge If the cartridge drops slide the cartridge door back and ensure that the leader pin is properly seated in the pin retaining spring clips v Do not handle tape that is outside the cartridge Handling the tape can damage the tape s surface or edges which might interfere with read or write reliability Pulling on tape that is outside the cartridge can damage the tape and the brake ...

Страница 118: ...lace it in its jewel case or in a sealed moisture proof bag to protect it from moisture contaminants and physical damage Ship the cartridge in a shipping container that has enough packing material to cushion the cartridge and prevent it from moving within the container Table 20 gives the environment for operating storing and shipping LTO Ultrium Tape Cartridges Table 20 Environment for operating s...

Страница 119: ...ing properly see Diagnosing a problem on page 102 How the library reports problems The library uses advanced problem detection reporting and notification technology to alert customers of problems as soon as they occur It completes numerous self tests to monitor the library s temperature voltage and currents and standard library operations These tests monitor the library when the library is powered...

Страница 120: ...ace can also display a log history summary of errors that occurred by selecting Service Library View Library Logs The error log is displayed with sense data information The summary can be filtered to display errors with specific sense data code types The information that is displayed in the Detail panel for the selected error consists of v Index number of the error v Date and time the error occurr...

Страница 121: ... address is used make note of your library s IP address With DHCP proceed to the next step 3 Restore factory defaults Operator Panel Configuration Set Default 4 With a static IP address disable DHCP the default setting and enter the library IP address Web User Interface Configure Library Network Operator Panel Configuration Configure Network Settings With DHCP proceed to the next step 5 Restore th...

Страница 122: ... Verify to identify and resolve the problem See Running library verify diagnostic procedures on page 63 2 If the problem persists see Contacting Dell technical support on page 111 Firmware The Library firmware does not complete the boot up process and appears hung Failure of the login screen to display on the Operator Panel in 15 minutes indicates that the boot up process is not completing 1 Power...

Страница 123: ...the electrical outlet then turn library power ON Feel for air that is flowing out of the cooling fan grill on the rear of the library Power is good if air is flowing from the cooling fan grill 2 If power is not working a Plug the power cord into another electrical outlet b Plug another device into the outlet to test c If the outlet tests OK try another power cord 3 If you verified that the electri...

Страница 124: ...lp isolate the failure to properly establish connectivity to the Host Bus adapter HBA 1 Use the ITDT SE utility to evaluate connectivity from the HBA through the cabling to the drive ITDT SE does not require separate device drivers thus the Operating System can scan and find all the LTO devices that are attached a If ITDT SE cannot successfully locate the LTO drive suspect cabling or HBA problems ...

Страница 125: ...rary see Contacting Dell technical support on page 111 Important Do not disassemble the library The warranty on your library is voided if the unit is disassembled without the approval of Dell Technical Support Interpreting front panel LEDs Light emitting diodes LEDs on the front panel of the library provide a visual indication about the status of certain library components The LEDs can communicate...

Страница 126: ... OFF READY Library error occurred ON OFF OFF ON CHK CODE XXXX Drive error occurred ON OFF OFF ON DRIVE FAULT CODE X Cartridge error occurred ON OFF ON OFF MEDIA FAULT CODE X Cleaning cartridge expired ON OFF ON OFF REPLACE CLEANING MEDIA Drive requested cleaning ON ON OFF OFF CLEAN DRIVE Drive is being cleaned ON Flashes 1 time per second OFF OFF CLEANING Library is online and ready to receive a c...

Страница 127: ...the library If a library operation is in progress wait until it finishes before attempting to generate the logs 2 Download the current library log from the Web User Interface by selecting Service Library Download Library Logs click Refresh and click Download 3 Download the current drive log from the Web User Interface by selecting Service Library Download Drive Logs click Refresh and click Downloa...

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Страница 129: ...Note Be sure that you have the most current version of ITDT SE if you are updating firmware on a recent drive type Before ITDT SE is used verify that your library host operating system is at the latest released level This verification ensures optimum read write operations for diagnostic procedures Note If the library has a BCR Barcode Reader that requires 9 00 or greater firmware the Update functi...

Страница 130: ...4 Select the appropriate service or support link that is based on your need 5 Choose the method of contacting Dell that is convenient for you 112 Dell PowerVault TL1000 Tape Autoloader User s Guide ...

Страница 131: ...age Library Unlock Magazine See Unlocking the cartridge magazine on page 71 v Manual method See Unlocking the cartridge magazine manually 2 After the defective magazine is removed from the library remove all cartridges from the defective magazine and insert them into the replacement magazine 3 Insert the new magazine with cartridges into the library Wait for the library to complete its inventory b...

Страница 132: ...is withdrawn far enough to clear the I O station lock 4 Remove the cartridge magazine from the front of the library If the magazine is stuck in the library and does not eject see Contacting Dell technical support on page 111 5 Examine the magazine and cartridges for damage v If there is damage to a cartridge replace that cartridge v If there is damage to the magazine replace the magazine Figure 11...

Страница 133: ... run Library Verify before normal library operations resume v If the problem persists see Contacting Dell technical support on page 111 0002 At power on initialization a RAM base area error was detected Ready Activity LED ON and Error LED ON 0003 At power on initialization a RAM buffer area error was detected CHK 0003 0008 A usable drive could not be detected CHK 0008 1 Observe LEDs See Interpreti...

Страница 134: ...upport on page 111 0020 LDI I F error Transmit data abnormality detected NAK reception 1 Observe LEDs See Interpreting front panel LEDs on page 107 2 Reseat all cables See Reseating cables on page 108 3 Cycle the power supply and try again v If the problem is corrected run Library Verify before normal library operations resume v If the problem persists see Contacting Dell technical support on page...

Страница 135: ...ve in your library See Cartridge compatibility on page 93 2 Verify that the cartridge is not write protected See Write Protect switch on page 97 3 If it is a cleaning cartridge verify that the cartridge is not expired See Cleaning cartridge on page 95 4 Cycle the power supply and try again v If the problem is corrected run Library Verify before normal library operations resume v If the problem per...

Страница 136: ... cable connection CHK 0059 005A A bar code reader diagnostics error detected Suspect the bar code reader cable connection CHK 005A 005B I2 C I F error A transfer retry detected Suspect the bar code reader cable connection CHK 005B 005C I2 C I F error Interrupt timeout detected Suspect the bar code reader cable connection CHK 005C 005D I2 C I F error Invalid signal NAK detected Suspect the bar code...

Страница 137: ...Interface Manage Library Unload Move the cartridge from the drive to the I O Station Remove the cartridge from the library and inspect for damage and replace if necessary 2 Cycle the power supply and try again v If the problem is corrected run Library Verify before normal library operations resume v If the problem persists see Contacting Dell technical support on page 111 007D Drive does not enter...

Страница 138: ...in sensor or X motor CHK 0083 0084 During initialization the X origin position could not be detected Suspect the X origin sensor or X motor CHK 0084 0088 X calibration error 1 During X calibration centering sensor OFF condition could not be detected CHK 0088 0089 X calibration error 2 During X calibration centering sensor ON condition could not be detected CHK 0089 008F During X operation the cart...

Страница 139: ...ensor CHK 00B3 00B8 accessor error 1 Reverse REV position PP1 error accessor origin not detected or FWD position detected Suspect the P origin sensor FWD sensor or P motor CHK 00B8 1 Check the accessor locking screw and remove it if it is installed See Removing the accessor locking screw on page 27 2 Cycle the power supply and try again v If the problem is corrected run Library Verify before norma...

Страница 140: ...ower supply and try again v If the problem is corrected run Library Verify before normal library operations resume v If the problem persists see Contacting Dell technical support on page 111 00D1 Firmware ID error detected during firmware update CHK 00D1 00D2 Boot information error detected during firmware update CHK 00D2 00D3 Bar code reader is not in maintenance mode during bar code reader firmw...

Страница 141: ...ting Dell technical support on page 111 00E0 Write operation not finished within 1 ms when writing data to flash memory CHK 00E0 Cycle the power supply and try again v If the problem is corrected run Library Verify before normal library operations resume v If the problem persists see Contacting Dell technical support on page 111 00E1 Clear operation not finished within 10 seconds when clearing a s...

Страница 142: ...ing blink check Suspect the X encoder sensor CHK 00F2 00F3 Sensor error 4 Magazine sensor error detected during blink check Suspect the magazine sensor CHK 00F3 00F8 Sensor error 5 X origin sensor error detected during blink check Suspect the X origin sensor CHK 00F8 00F9 Sensor error 6 Cartridge sensor error detected during blink check Suspect the cartridge sensor CHK 00F9 00FA Sensor error 7 acc...

Страница 143: ... Command could not be executed because drive is not mounted CHK 0206 020E Drive error detected CHK 020E 020F Unsupported drive detected CHK 020F 0222 Media could not be ejected because drive is in Prevent Medium Removal state CHK 0222 1 Release the drive Prevent Medium Removal state from the host 2 Reseat all cables See Reseating cables on page 108 3 Cycle the power supply and try again v If the p...

Страница 144: ...ss Command Error Move command execution failure Code Move Cartridges Unload command execution failure Unload Drive Drive not ready Unload Drive Download Drive Logs Firmware Update Medium not present Unload Drive Online command execution failure Library State Offline command execution failure Library State Reset command execution failure Reset Library Drive Inventory command execution failure Inven...

Страница 145: ...ion failure Manage Library information access failure All Library logs download failure Retry download Download Library Logs Email submit failure Notifications SNMP trap submit failure Notifications Log data access failure Traces View Library Logs Port open failure Do you want to retry Applet 3 times retry Port open failure Check the library and the network condition setting Applet shutdown Displa...

Страница 146: ...rning v Drive error v Library error v Endurance frequency attainment ON 53 Drive v Cleaning demand reception from drive ON 54 Library v Cleaning cartridge demand for an exchange ON 101 Drive 102 Library Information v Beginning of inventory v Change in library operation mode v Beginning of medium move v Completion of medium move v Library Drive not ready v Library Drive to online v Magazine unlock ...

Страница 147: ...upported today However if this change occurs the MIB is written to minimize impact to the SNMP monitoring station At the time of this writing the TapeAlert flags in this appendix correctly represent TapeAlerts that are sent The MIB file must not be taken to mean that all traps that are defined in the MIB will be sent by the library or that they will be sent in the future TapeAlert flags supported ...

Страница 148: ...rom the drive cycle the power supply and try again 2 If the problem persists see Contacting Dell technical support on page 111 C 13 Library Pick Retry There is a potential problem with the drive ejecting a cartridge short or with the library mechanism picking a cartridge from a slot No action is required W 14 Library Place Retry There is a potential problem with the library mechanism placing a car...

Страница 149: ... might be because of a faulty tape cartridge or drive hardware If Flag Number 4 is also set the tape cartridge is defective Replace the tape cartridge 6 Write failure Set for any unrecoverable write or positioning error where isolation is uncertain and failure might be because of a faulty tape cartridge If Flag Number 9 is also set make sure that the write protect switch is set so that data can be...

Страница 150: ...edia life Set when the tape cartridge is nearing its specified end of life It is cleared when the cartridge is removed from the drive 1 Copy the data to another tape cartridge 2 Replace the tape cartridge 20 Clean now Set when the tape drive detects that it needs cleaning Clean the tape drive 21 Clean periodic Set when the tape drive detects that it needs routine cleaning Clean the tape drive as s...

Страница 151: ... Use your backup software to rebuild the tape directory by reading all the data 52 Tape system area write failure Set when the tape cartridge that was previously unloaded might not write its system area successfully Copy the data to another tape cartridge then discard the old tape cartridge 53 Tape system area read failure Set when the tape system area might not be read successfully at load time C...

Страница 152: ...maged discard it 3 Try to unload the cartridge from the drive again with the Operator Panel or the Web User Interface 4 If the cartridge still does not unload from the drive see Contacting Dell technical support on page 111 59 WORM Media integrity check failed Set when the drive determines that the data on the tape is suspect from a WORM point of view 1 Copy the data to another WORM tape cartridge...

Страница 153: ...verflow 0E Reserved 0F Reserved Library sense data Library sense data lists the Additional Sense Codes ASC and Additional Sense Code Qualifiers ASCQ associated with the reported Sense Keys A sense key of 00h no sense has no ASC ASCQ associated with it A few ASC ASCQs are associated with more than one sense key The sense keys that can give a particular ASC ASCQ are indicated within the Sense Key co...

Страница 154: ...alid field in parameter list 30 00 Incompatible medium installed 3B 0D Media destination element full 3B 0E Media source element empty 3B 83 Source drive not unloaded 53 02 Media removal prevented 80 10 Drive failure 80 20 Exchange slot full 80 21 Cartridge wrong insertion Unit Attention 06 28 00 Not ready to ready transition media may have changed 28 01 Import or export element accessed 29 00 Pow...

Страница 155: ...eable Unit FRU ID 15 SKSV C D Reserved BPV Bit pointer valid Bit pointer 16 17 SKSV 0 First Error Fault Symptom Code FSC SKSV 1 Field Pointer 18 19 First Error Flag Data 20 Reserved 0 21 CLN Reserved Reserved VolValid 22 28 Volume Label 29 Current Wrap 30 33 Relative LPOS 34 SCSI Address 35 Frame number Drive number 36 39 Port Identifier Relative Target Port Address Reporting Sense This is the has...

Страница 156: ...ed 0 Table 31 Ultrium Tape drive sense data Bytes 12 and 13 Byte 12 ASC Byte 13 ASCQ Description 00 00 No additional sense The flags in the sense data indicate the reason for the command failure 00 01 Filemark detected A Read or Space command terminated early due to an FM The FM flag is set 00 02 EOM A Write or Write File Marks command failed because the physical end of tape was encountered or a R...

Страница 157: ...en detected in a Command Descriptor Block 25 00 LUN not supported The command was addressed to a non existent logical unit number 26 00 Invalid Field in Parameter List An invalid field has been detected in the data sent during the data phase 27 00 Write Protect A Write type operation has been requested on a cartridge which has been write protected 28 00 Not Ready to Ready Transition A cartridge ha...

Страница 158: ... detected in the drive that has caused the command to fail 45 00 Select Reset Failure An attempt to reselect an initiator in order to complete the command has failed 4B 00 Data Phase Error A command could not be completed because too many parity errors occurred during the Data phase 4E 00 Overlapped Commands An initiator selected the drive even though it already had a command outstanding in the dr...

Страница 159: ...ncryption Failure Hardware POST or Module Failure Sense Key 5 Illegal Request EE 00 Encryption Key Service Not Enabled EE 01 Encryption Key Service Not Configured EE 02 Encryption Key Service Not Available EE 10 Encryption Key Required EE 20 Encryption Key Count Exceeded EE 21 Encryption Key Alias Exceeded EE 22 Encryption Key Reserved EE 23 Encryption Key Conflict EE 24 Encryption Key Method Chan...

Страница 160: ...ic Event Sense Key 7 Data Protect EF 10 Encryption Key Required EF 11 Encryption Key Generation EF 13 Encryption Key Translate EF 1A Encryption Key Optional EF C0 Encryption No Operation 26 10 Encryption Data Decryption Key Fail Limit 2A 13 Encryption Data Encryption Key Instance Counter Changed 74 00 Security Error 74 01 Encryption Unable to Decrypt Data 74 02 Encryption Unencrypted Data Encounte...

Страница 161: ...cating which part of the drive is suspected of causing the failure 8 The Clean CLN flag Byte 21 bit 3 is set if the drive needs cleaning and clear otherwise 9 The Volume Label Fields Valid VolValid bit Byte 21 bit 0 is set if the Volume Label being reported is valid 10 The Volume Label field Bytes 22 28 reports the volume label if a cartridge is loaded in the drive and Volume Label Fields Valid is...

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Страница 163: ...vice is necessary Store this form in a secure location Physical Library Machine type TL1000 Serial Number Library Name Auto Cleaning Bar code label length Logical Library Library Access Mode Loop Autoload Active Slots Tape Drive Serial Number Worldwide Node Name Network Settings Ethernet Link Speed SSL Security IPv4 DHCP Static IP address Subnet Mask Address Gateway Address IPv6 DHCP Stateless Aut...

Страница 164: ...to 01 Trap to 02 Trap to 03 Trap to 04 User 1 User 2 User 3 User 4 Trap Event Level Library and Drive Firmware Type of Firmware Current Firmware Level Library Drive Users Accounts The Administrator admin password is listed in the table below Modify and add extra Administrator Superuser and User names and passwords that are created User name Access Level Password admin Administrator secure 146 Dell...

Страница 165: ...User name Access Level Password Support Notification User name Password Appendix D Library Configuration Form 147 ...

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Страница 167: ...d You can use keys or key combinations to perform operations and initiate many menu actions that can also be done through mouse actions You can navigate the HTML version of the Dell PowerVault TL1000 Tape Autoloader User s Guide help system from the keyboard Use the following keyboard combinations v www Dell com support v To traverse to the next link button or topic press Tab inside a frame page v...

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Страница 169: ...uthentication Header An Internet Protocol intended to guarantee connectionless integrity and data origin authentication of IP datagrams Further it can optionally protect against replay attacks by using the sliding window technique and discarding old packets AIX Advanced Interactive Executive IBM s implementation of the UNIX operating system The System p system among others uses AIX as its operatin...

Страница 170: ...e cartridge and its volume serial number bar code reader A laser device that is specialized for scanning and reading bar codes and converting them into either the ASCII or EBCDIC digital character code bezel Decorative and safety cover bicolored Having two colors bit Either of the digits 0 or 1 when used in the binary numbering system BOM or bill of materials A list of specific types and amounts o...

Страница 171: ...entative centimeter cm One one hundredth of a meter 0 01 m Approximately 0 39 inch channel command An instruction that directs a data channel control unit or device to perform an operation or set of operations char Character CHK Check cleaning cartridge A tape cartridge that is used to clean the heads of a tape drive Contrast with data cartridge COD Capacity On Demand command A control signal that...

Страница 172: ...channel data cartridge A tape cartridge that is dedicated to storing data Contrast with cleaning cartridge data check A synchronous or asynchronous indication of a condition that is caused by invalid data or incorrect positioning of data dc Direct current DCS Designated Cleaning Slot degauss To make a magnetic tape nonmagnetic by using electrical coils that carry currents that neutralize the magne...

Страница 173: ...in activeX controls or drv for legacy system drivers DNS Directory Name System This allows the library to recognize text based addresses instead of numeric IP addresses download To transfer programs or data from a computer to a connected device typically a personal computer To transfer data from a computer to a connected device such as a workstation or personal computer DPF Data Path Failover DRAM...

Страница 174: ...ng encryption keys that encrypt information that is written to and decrypt information that is read from tape media entitlement Entitlement is the official right to receive service and support for your tape library EPO Emergency power off EPROM Erasable programmable read only memory EQC Equipment check equipment check An asynchronous indication of a malfunction Error log A data set or file in a pr...

Страница 175: ...oaded from an alterable medium and more adaptable to change than pure hardware circuitry An example of firmware is the Basic input output system BIOS in read only memory ROM on a PC system board FLASH EEPROM An electrically erasable programmable read only memory EEPROM that can be updated FMR Field microcode replacement format The arrangement or layout of data on a data medium formatter Part of a ...

Страница 176: ...optionally followed by letters digits or other characters 2 One or more characters that are used to identify or name data element and possibly to indicate certain properties of that data element 3 A sequence of bits or characters that identifies a program device or system to another program device or system IEC International Electrotechnical Commission IKE Internet Key Exchange that is used in the...

Страница 177: ...ork communications by authentication and encryption IP Stack A TCP IP protocol stack that manages static IP addresses IPv4 A network layer protocol for packet switched networks IPv4 supports 232 about 4 3 billion addresses IPv6 A network layer protocol for packet switched networks It is the designated successor of IPv4 for general use on the Internet The main improvement that is brought by IPv6 is...

Страница 178: ...cess the Ultrium format focuses on high capacity The Ultrium format is the preferred format when capacity rather than fast access is the key storage consideration An Ultrium cartridge has a compressed data capacity of up to 15000 GB 2 5 1 compression and a native data capacity of up to 6000 GB liquid crystal display LCD A low power display technology that is used in computers and other I O devices...

Страница 179: ...s 2 A code representing the instructions of an instruction set which is implemented in a part of storage that is not program addressable 3 To design write and test one or more micro instructions 4 See also microprogram microdiagnostic routine A program that runs under the control of a supervisor usually to identify field replaceable units microdiagnostic utility A program that is run by the custom...

Страница 180: ...at is excited with a linear current density in its winding of 1 abampere per 4π centimeters of axial length offline Pertaining to the operation of a functional unit without the continual control of a computer Contrast with online online Pertaining to the operation of a functional unit that is under the continual control of a computer Contrast with offline OPER Operation ov Over voltage overrun Los...

Страница 181: ...torage subsystem such as the library rackmount kit A packaged collection of articles that are used to install the rack mounted version of the library RAM Random access memory Random access memory A storage device into which data is entered and from which data is retrieved in a nonsequential manner RAS Reliability availability and serviceability record A collection of related data or words which ar...

Страница 182: ...haracter Display SCSI Small computer system interface SE Single ended segment A part sel Select Serial Attached SCSI SAS A drive with a SAS interface can be linked directly to controllers SAS is a performance improvement over traditional SCSI because SAS enables multiple devices up to 128 of different sizes and types to be connected simultaneously with thinner and longer cables It supports full du...

Страница 183: ...upports data rates of 320 MBps SKLM IBM Security Key Lifecycle Manager IBM s EKM application that assists encrypting tape drives in generating protecting storing and maintaining encryption keys that encrypt information that is written to and decrypt information that is read from tape media SMI S See Storage Management Initiative Specification SMI S SMTP Simple Mail Transfer Protocol SMTP is a stan...

Страница 184: ...ach A device that emits pulses that are used to measure check speed or distance tape cartridge A container that holds magnetic tape that can be processed without separating it from the container tape void An area in the tape in which no signal can be detected TCP IP Transmission Control Protocol Internet Protocol TCU Tape control unit TDT Tape Diagnostic tool TH Thermal thread load operation A pro...

Страница 185: ...with its data carrier that can be handled conveniently as a unit VPD Vital product data The information that is contained within the tape drive that requires nonvolatile storage that is used by functional areas of the drive and information that is required for manufacturing RAS and engineering W word A character string that is convenient for some purpose to consider as an entity World Wide Node Na...

Страница 186: ...168 Dell PowerVault TL1000 Tape Autoloader User s Guide ...

Страница 187: ... DNS server IP address 35 46 downloading drive logs 86 downloading library logs 87 drive 125 rebooting 57 drive cleaning 56 drive diagnostics 64 drive logs downloading 86 E EKM 37 electrical specifications 9 email 40 80 email notifications 40 80 emailing 109 emailing logs 109 emergency release 3 Encryption 5 configuration 37 encryption key manager 37 Encryption Key Manager EKM 37 encryption key ma...

Страница 188: ...wing settings 53 62 Operator Panel settings 62 Ordering media Ordering WORM cartridges 94 P passwords 17 passwords changing 17 62 72 physical library settings 74 physical specifications 9 policy configuration 37 populating the library with cartridges 48 power button 4 power connector 4 power consumption 9 power cord connecting 27 power management 7 power socket 4 power supply 4 problem diagnosis 1...

Страница 189: ...ccounts configuration 43 user interfaces 13 user privileges 17 user roles 72 V verifying library 49 viewing accessor statistics 89 viewing communication information 53 viewing library logs 85 viewing settings 66 viewing trace data 86 viewing Web GUI 62 voltage 9 W Web User Interface 13 17 51 65 66 69 70 71 72 74 75 76 77 79 80 81 82 84 85 86 87 89 125 WORM 94 WORM write once read many 94 WORM capa...

Страница 190: ...172 Dell PowerVault TL1000 Tape Autoloader User s Guide ...

Страница 191: ......

Страница 192: ...IBM Printed in USA ...

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