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Riser

configuration

and supported

risers

Slot description PCIe slots on

riser 1 (Height

and length)

Processor

connection

PCIe slots on riser

2 (Height and

length)

Processor

connection

PCIe slots on

riser 3 (Height

and length)

Processor

connection

Riser
configuration 5
(1B+2A+3A)

Six x8 and two
x16 slots

Slot 1: x8 full-
height, full length

Processor 1 Slot 4: x16 full-

height, full length

Processor 2 Slot 7: x8 full-

height, full length

Processor
2

Slot 2: x8 full-
height, full length

Processor 1 Slot 5: x8 full-

height, full length

Processor 2 Slot 8: x16 full-

height, full length

Processor
2

Slot 3: x8 full-
height, half length

Processor 1 Slot 6: x8 low

profile, half length

Processor 1

Riser
configuration 6
(1D+2A+3A)

Five x8 and
three x16 slots

Slot1: x16 full-
height, full length

Processor 1 Slot 4: x16 full-

height, full length

Processor 2 Slot 7: x8 full-

height, full length

Processor
2

Slot 2: x8 full-
height, full length

Processor 1 Slot 5: x8 full-

height, full length

Processor 2

Slot 8: x16 full-
height, full length

Processor
2

Slot 3: x8 full-
height, half length

Processor 1 Slot 6: x8 low

profile, half length

Processor 1

Riser
configuration 9
(1A+2D+3A)

Three x8 and
four x16 slots

Slot 1: x16 full-
height, full length

Processor 1 Slot 4: x16 full-

height, full length

Processor 2 Slot 7: x8 full-

height, full length

Processor
2

N/A

Slot 5: x8 full-
height, full length

Processor 2 Slot 8: x16 full-

height, full length

Processor
2

Slot 3: x16 full-
height, half length

Processor 1 Slot 6: x8 low

profile, half length

Processor 1

Memory specifications

The PowerEdge R740xd system supports up to twenty four 288-pins RDIMMS, LRDIMMS and NVDIMM-Ns with speeds of 2666 MT/s,
2400 MT/s and 2133 MT/s with support for memory optimized operation.

Table 19. Memory specifications

DIMM type DIMM rank

DIMM

capacity

Single processor

Dual processors

Minimum RAM

Maximum RAM

Minimum RAM

Maximum RAM

LRDIMM

Octa rank

128 GB

1536 GB

256 GB

3072 GB

LRDIMM

Quad rank

64 GB

768 GB

128 GB

1536 GB

RDIMM

Single rank

8 GB

96 GB

16 GB

192 GB

RDIMM

Dual rank

16 GB

192 GB

32 GB

384 GB

RDIMM

Dual rank

32 GB

384 GB

64 GB

768 GB

NVDIMM-N Single rank

16 GB

Not supported
with single
processor

RDIMM: 192 GB

RDIMM: 384 GB

NVDIMM-N: 16 GB

NVDIMM-N: 192 GB

NOTE:

8 GB RDIMMs and NVDIMM-N must not be mixed.

NOTE:

Minimum of two CPUs are required for any configurations that support NVDIMM-

Technical specifications

Содержание PowerEdge R740xd

Страница 1: ...Dell EMC PowerEdge R740xd Installation and Service Manual Regulatory Model E38S Series Regulatory Type E38S001 ...

Страница 2: ... to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2017 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2017 12 Rev A03 ...

Страница 3: ...ensions 25 Chassis weight 26 Processor specifications 27 PSU specifications 27 System battery specifications 28 Expansion bus specifications 28 Memory specifications 29 Storage controller specifications 30 Drive specifications 30 Drives 30 Ports and connectors specifications 30 USB ports 30 NIC ports 31 VGA ports 31 Serial connector 31 Internal Dual SD Module or vFlash card 31 Video specifications...

Страница 4: ...r 62 Boot Manager main menu 63 One shot BIOS boot menu 63 System Utilities 63 PXE boot 63 6 Installing and removing system components 65 Safety instructions 65 Before working inside your system 65 After working inside your system 65 Recommended tools 66 Optional front bezel 66 Removing the optional front bezel 66 Installing the optional front bezel 67 System cover 68 Removing the system cover 68 I...

Страница 5: ...into the drive carrier 94 Removing a 2 5 inch drive from the 3 5 inch mid drive carrier 95 Installing a 2 5 inch drive into the 3 5 inch mid drive carrier 96 Drives 97 Removing a drive blank 97 Installing a drive blank 98 Removing a drive carrier 99 Installing a drive carrier 100 Removing a 2 5 inch drive from the 3 5 inch drive adapter 101 Installing a 2 5 inch drive into the 3 5 inch drive adapt...

Страница 6: ...card riser 3 144 GPU card installation guidelines 144 Removing a GPU 145 Installing a GPU 147 IDSDM vFlash card optional 153 Removing the micro SD card 153 Installing the micro SD card 153 Removing the optional IDSDM or vFlash card 154 Installing optional IDSDM or vFlash card 155 Network daughter card 156 Removing the network daughter card 156 Installing the network daughter card 157 Integrated st...

Страница 7: ...ers 197 Control panel 197 Removing the left control panel 198 Installing the left control panel 198 Removing the right control panel 199 Installing the right control panel 200 7 Using system diagnostics 202 Dell Embedded System Diagnostics 202 Running the Embedded System Diagnostics from Boot Manager 202 Running the Embedded System Diagnostics from the Dell Lifecycle Controller 202 System diagnost...

Страница 8: ...mation about supported drives see the Technical specifications section NOTE All instances of SAS SATA hard drives NVMe and SSDs are referred to as drives in this document unless specified otherwise Topics Supported configurations Front view of the system Back view of the system Drive indicator codes LCD panel Locating Service Tag of your system Related link Technical specifications Supported confi...

Страница 9: ...Figure 1 Supported configurations PowerEdge R740xd system overview 9 ...

Страница 10: ...k Sync 2 wireless 2 Drives N A Enable you to install drives that are supported on your system For more information about drives see the Technical specifications section 3 Right control panel N A Contains the power button VGA port iDRAC Direct micro USB port and two USB 2 0 ports 4 Information tag N A The Information Tag is a slide out label panel that contains system information such as Service Ta...

Страница 11: ...evices This feature aggregates hardware firmware inventory and various system level diagnostic error information that can be used in troubleshooting the system You can access system inventory Dell Lifecycle Controller logs or system logs system health status and also configure iDRAC BIOS and networking parameters You can also launch the virtual Keyboard Video and Mouse KVM viewer and virtual Kerne...

Страница 12: ...tem experiences an electrical error for example voltage out of range or a failed power supply unit PSU or voltage regulator Check the System Event Log or system messages for the specific issue If it is due to a problem with the PSU check the LED on the PSU Reseat the PSU If the problem persists see the Getting help section Memory indicator The indicator turns solid amber if a memory error occurs C...

Страница 13: ...Quick Sync 2 indicators and descriptions iDRAC Quick Sync 2 indicator code Condition Corrective action Off default state Indicates that the iDRAC Quick Sync 2 feature is turned off Press the iDRAC Quick Sync 2 button to turn on the iDRAC Quick Sync 2 feature If the LED fails to turn on reseat the left control panel flex cable and check again If the problem persists see the Getting help section Sol...

Страница 14: ...Item Indicator button or connector Icon Description 1 Power button Indicates if the system is turned on or off Press the power button to manually turn on or off the system NOTE Press the power button to gracefully shut down an ACPI compliant operating system 2 USB port 2 The USB ports are 4 pin 2 0 compliant These ports enable you to connect USB devices to the system 3 iDRAC Direct port The iDRAC ...

Страница 15: ... on the right control panel You can configure iDRAC Direct by using a USB to micro USB type AB cable which you can connect to your laptop or tablet The following table describes iDRAC Direct activity when the iDRAC Direct port is active Table 7 iDRAC Direct LED indicator codes iDRAC Direct LED indicator code Condition Solid green for two seconds Indicates that the laptop or tablet is connected Fla...

Страница 16: ...r more information see the Technical specifications section 6 NIC ports The NIC ports that are integrated on the network daughter card NDC provide network connectivity For more information about the supported configurations see the Technical specifications section 7 USB port 2 The USB ports are 9 pin and 3 0 compliant These ports enable you to connect USB devices to the system 8 VGA port Enables y...

Страница 17: ... is connected to a valid network at less than its maximum port speed and data is being sent or received Link indicator is green and activity indicator is off The NIC is connected to a valid network at its maximum port speed and data is not being sent or received Link indicator is amber and activity indicator is off The NIC is connected to a valid network at less than its maximum port speed and dat...

Страница 18: ...mance EPP label Mixing PSUs from previous generations of PowerEdge servers is not supported even if the PSUs have the same power rating This results in a PSU mismatch condition or failure to turn the system on CAUTION When correcting a PSU mismatch replace only the PSU with the blinking indicator Swapping the PSU to make a matched pair can result in an error condition and unexpected system shutdow...

Страница 19: ...PSU mismatch replace only the PSU with the blinking indicator Swapping the PSU to make a matched pair can result in an error condition and unexpected system shutdown To change from a High Output configuration to a Low Output configuration or vice versa you must turn off the system CAUTION If two PSUs are used they must be of the same type and have the same maximum output power CAUTION Combining AC...

Страница 20: ...view the system s iDRAC IP address For more information about error messages see the Dell Event and Error Messages Reference Guide at Dell com openmanagemanuals OpenManage software The LCD panel is available only on the optional LCD bezel The optional LCD bezel is hot pluggable The statuses and conditions of the LCD panel are outlined here The LCD backlight is white during normal operating conditi...

Страница 21: ...e of the three navigation buttons Select Left or Right 2 To navigate to the Home screen from another menu complete the following steps a Press and hold the navigation button till the up arrow is displayed b Navigate to the Home icon using the up arrow c Select the Home icon d On the Home screen press the Select button to enter the main menu Setup menu NOTE When you select an option in the Setup me...

Страница 22: ...he system in BTU hr or Watts The display format can be configured in the Set home submenu of the Setup menu Temperature Displays the temperature of the system in Celsius or Fahrenheit The display format can be configured in the Set home submenu of the Setup menu Locating Service Tag of your system You can identify your system using the unique Express Service Code and Service Tag Pull out the infor...

Страница 23: ...te Access Controller Admin RACADM subcommands and supported RACADM interfaces see the RACADM Command Line Reference Guide for iDRAC Dell com idracmanuals For information about updating drivers and firmware see the Methods to download firmware and drivers section in this document To download drivers Dell com support drivers Managing your system For information about systems management software offe...

Страница 24: ...and deploying the cards see the Storage controller documentation Dell com storagecontrollermanuals Understanding event and error messages For information about checking the event and error messages generated by the system firmware and agents that monitor system components see the Dell Event and Error Messages Reference Guide Dell com openmanagemanuals OpenManage software Troubleshooting your syste...

Страница 25: ...r specifications PSU specifications System battery specifications Expansion bus specifications Memory specifications Storage controller specifications Drive specifications Ports and connectors specifications Video specifications Environmental specifications System dimensions This section describes the physical dimensions of the system 3 Technical specifications 25 ...

Страница 26: ...0xd 482 0 mm 18 98 inches 434 0 mm 17 09 inches 86 8 mm 3 42 inches 35 84 mm 1 41 inches 22 0 mm 0 87 inches 678 8 mm 26 72 inches 715 5 mm 28 17 inches Chassis weight Table 16 Chassis weight System Maximum weight with all drives SSDs 2 5 inch drive systems 28 1 kg 61 95 lb 3 5 inch drive systems 33 1 kg 72 91 lb 26 Technical specifications ...

Страница 27: ... 4 5 A 1100 W AC Platinum 4100 BTU hr 50 60 Hz 100 240 V AC autoranging 1100 W 1050 W 12 A 6 5 A 1100 W DC N A 4416 BTU hr N A 48 60 V DC autoranging 1100 W 32 A 1100 W Mixed Mode HVDC for China and Japan only Platinum 4100 BTU hr 50 60 Hz 100 240 V AC autoranging 1100 W 1050 W 12 A 6 5 A N A 4100 BTU hr N A 200 380 V DC autoranging 1100 W 6 4 A 3 2 A 1600 W AC Platinum 6000 BTU hr 50 60 Hz 100 24...

Страница 28: ...ow profile half length Processor 1 N A N A Slot 2 x8 full height full length Processor 1 Slot 3 x8 full height half length Processor 1 Riser configuration 2 with or without rear storage 1B 2C Three x8 and one x16 slots and rear storage Slot 1 x8 full height full length Processor 1 Slot 4 x16 low profile half length Processor 2 N A N A Slot 2 x8 full height full length Processor 1 Slot 3 x8 full he...

Страница 29: ...configuration 9 1A 2D 3A Three x8 and four x16 slots Slot 1 x16 full height full length Processor 1 Slot 4 x16 full height full length Processor 2 Slot 7 x8 full height full length Processor 2 N A N A Slot 5 x8 full height full length Processor 2 Slot 8 x16 full height full length Processor 2 Slot 3 x16 full height half length Processor 1 Slot 6 x8 low profile half length Processor 1 Memory specif...

Страница 30: ...d up to four 2 5 inch SAS SATA or Nearline SAS rear accessible drives in slots 12 to 15 24 drives system Up to 24 2 5 inch SAS SATA or Nearline SAS front accessible drives in slots 0 to 23 24 drives system Up to 12 2 5 inch SAS SATA or Nearline SAS front accessible drives in slots 0 to 11 and up to 12 2 5 inch NVMe drives in 12 universal slots 12 to 23 24 drives system Up to 24 2 5 inch NVMe drive...

Страница 31: ...ct the system to a VGA display The PowerEdge R740xd system supports two 15 pin VGA ports on the front and back panels Serial connector The PowerEdge R740xd system supports one serial connector on the back panel which is a 9 pin connector Data Terminal Equipment DTE 16550 compliant Internal Dual SD Module or vFlash card The PowerEdge R740xd system supports Internal Dual SD module IDSDM and vFlash c...

Страница 32: ...eets Table 22 Temperature specifications Temperature Specifications Storage 40 C to 65 C 40 F to 149 F Continuous operation for altitude less than 950 m or 3117 ft 10 C to 35 C 50 F to 95 F with no direct sunlight on the equipment Maximum temperature gradient operating and storage 20 C h 68 F h Table 23 Relative humidity specifications Relative humidity Specifications Storage 5 to 95 RH with 33 C ...

Страница 33: ... 3 117 ft 35 C to 40 C 95 F to 104 F Maximum temperature is reduced by 1 C 175 m 1 F 319 ft above 950 m 3 117 ft 40 C to 45 C 104 F to 113 F Maximum temperature is reduced by 1 C 125 m 1 F 228 ft above 950 m 3 117 ft Standard operating temperature Table 28 Standard operating temperature specifications Standard operating temperature Specifications Continuous operation for altitude less than 950 m o...

Страница 34: ...cified is for a maximum altitude of 3050 m 10 000 ft 150 W 8 core 165 W 12 core and higher wattage processor Thermal Design Power TDP 165 W are not supported Redundant power supply unit is required Non Dell qualified peripheral cards and or peripheral cards greater than 25 W are not supported PCIe SSD is not supported NVDIMM Ns are not supported Mid drive tray is not supported Rear storage devices...

Страница 35: ...3 5 inch 70 W 85 W 105 W 115 W 125 W 130 W 140 W 150 W 165 W 1U high performance High performance fan N A 30 C 12 x 3 5 inch SAS SATA 4 x 2 5 inch NVMe 2 x 3 5 inch 150 W 8 core 165 W 12 core 200 W 205 W 1U high performance High performance fan N A 25 C 12 x 3 5 inch SAS SATA 4 x 3 5 inch 2 x 3 5 inch 150 W 8 core 165 W 12 core 200 W 205 W 1U high performance High performance fan N A 25 C 24 x 2 5...

Страница 36: ... Air must be free of conductive dust zinc whiskers or other conductive particles NOTE This condition applies to data center and non data center environments Corrosive dust Air must be free of corrosive dust Residual dust present in the air must have a deliquescent point less than 60 relative humidity NOTE This condition applies to data center and non data center environments Table 33 Gaseous conta...

Страница 37: ... the overall availability of Dell systems iDRAC alerts administrators to system issues helps them perform remote system management and reduces the need for physical access to the system Options to set up iDRAC IP address You must configure the initial network settings based on your network infrastructure to enable the communication to and from iDRAC You must use the default iDRAC IP address 192 16...

Страница 38: ...ou change the default user name and password after setting up the iDRAC IP address For more information about logging in to the iDRAC and iDRAC licenses see the latest Integrated Dell Remote Access Controller User s Guide at Dell com idracmanuals You can also access iDRAC by using RACADM For more information see the RACADM Command Line Interface Reference Guide at Dell com idracmanuals Options to ...

Страница 39: ...oading drivers and firmware Dell recommends that you download and install the latest BIOS drivers and systems management firmware on your system Prerequisite Ensure that you clear the web browser cache before downloading the drivers and firmware Steps 1 Go to Dell com support drivers 2 In the Drivers Downloads section type the Service Tag of your system in the Enter a Service Tag or product ID box...

Страница 40: ...er Boot Manager Preboot Execution Environment PXE Related link System Setup Dell Lifecycle Controller Boot Manager PXE boot System Setup By using the System Setup screen you can configure the BIOS settings iDRAC settings and device settings of your system NOTE Help text for the selected field is displayed in the graphical browser by default To view the help text in the text browser press F1 You ca...

Страница 41: ... Option Description System BIOS Enables you to configure BIOS settings iDRAC Settings Enables you to configure the iDRAC settings The iDRAC settings utility is an interface to set up and configure the iDRAC parameters by using UEFI Unified Extensible Firmware Interface You can enable or disable various iDRAC parameters by using the iDRAC settings utility For more information about this utility see...

Страница 42: ...nu screen click System BIOS System BIOS Settings details The System BIOS Settings screen details are explained as follows Option Description System Information Specifies information about the system such as the system model name BIOS version and Service Tag Memory Settings Specifies information and options related to the installed memory Processor Settings Specifies information and options related...

Страница 43: ...the system date and time System Information You can use the System Information screen to view system properties such as Service Tag system model name and the BIOS version Viewing System Information To view the System Information screen perform the following steps 1 Turn on or restart your system 2 Press F2 immediately after you see the following message F2 System Setup NOTE If your operating syste...

Страница 44: ...ait for the system to finish booting and then restart your system and try again 3 On the System Setup Main Menu screen click System BIOS 4 On the System BIOS screen click Memory Settings Memory Settings details The Memory Settings screen details are explained as follows Option Description System Memory Size Specifies the memory size in the system System Memory Type Specifies the type of memory ins...

Страница 45: ...MM N User Guide at Dell com poweredgemanuals Processor Settings You can use the Processor Settings screen to view the processor settings and perform specific functions such as enabling virtualization technology hardware prefetcher logical processor idling and opportunistic self refresh Viewing Processor Settings To view the Processor Settings screen perform the following steps 1 Turn on or restart...

Страница 46: ...tcher This option is set to Enabled by default DCU IP Prefetcher Enables or disables the Data Cache Unit DCU IP prefetcher This option is set to Enabled by default Sub NUMA Cluster Enables or disables the Sub NUMA Cluster This option is set to Disabled by default UPI Prefetch Enables you to get the memory read started early on DDR bus The Ultra Path Interconnect UPI Rx path will spawn the speculat...

Страница 47: ...creen click SATA Settings SATA Settings details The SATA Settings screen details are explained as follows Option Description Embedded SATA Enables the embedded SATA option to be set to Off AHCI or RAID modes This option is set to AHCI Mode by default Security Freeze Lock Sends Security Freeze Lock command to the embedded SATA drives during POST This option is applicable only for AHCI Mode This opt...

Страница 48: ...tings details The Boot Settings screen details are explained as follows Option Description Boot Mode Enables you to set the boot mode of the system CAUTION Switching the boot mode may prevent the system from booting if the operating system is not installed in the same boot mode If the operating system supports UEFI you can set this option to UEFI Setting this field to BIOS allows compatibility wit...

Страница 49: ...I boot mode DOS and 32 bit operating systems do not support UEFI and can only be installed from the BIOS boot mode NOTE For the latest information about supported operating systems go to Dell com ossupport Changing boot order About this task You may have to change the boot order if you want to boot from a USB key or an optical drive The following instructions may vary if you have selected BIOS for...

Страница 50: ...en enabled a UEFI HTTP boot option is created for the device HTTP Device n Settings n 1 to 4 Enables you to control the configuration of the HTTP device UEFI iSCSI Settings You can use the iSCSI Settings screen to modify iSCSI device settings The iSCSI Settings option is available only in the UEFI boot mode BIOS does not control network settings in the BIOS boot mode For the BIOS boot mode the opt...

Страница 51: ...he System BIOS screen click Integrated Devices Integrated Devices details The Integrated Devices screen details are explained as follows Option Description User Accessible USB Ports Configures the user accessible USB ports Selecting Only Back Ports On disables the front USB ports selecting All Ports Off disables all front and back USB ports selecting All Ports Off Dynamic All Ports On disables all...

Страница 52: ... Redundancy Configures the redundancy mode of the Internal Dual SD Module IDSDM When set to Mirror Mode data is written on both SD cards After failure of either card and replacement of the failed card the data of the active card is copied to the offline card during the system boot When Internal SD Card Redundancy is set to Disabled only the primary SD card is visible to the OS This option is set t...

Страница 53: ...ion is set to Enabled by default Slot Bifurcation Allows Platform Default Bifurcation Auto discovery of Bifurcation and Manual bifurcation Control The default is set to Platform Default Bifurcation The slot bifurcation field is accessible when set to Manual bifurcation Control and is grayed out when set to Platform Default Bifurcation or Auto discovery of Bifurcation NOTE Slot Bifurcation options ...

Страница 54: ...the serial MUX setting saved in iDRAC The serial MUX setting can independently be changed in iDRAC Loading the BIOS default settings from within the BIOS setup utility may not always revert the serial MUX setting to the default setting of Serial Device 1 External Serial Connector Enables you to associate the External Serial Connector to Serial Device 1 Serial Device 2 or the Remote Access Device b...

Страница 55: ...ower management This option is set to System DBPM DAPC by default DBPM is Demand Based Power Management Memory Frequency Sets the speed of the system memory You can select Maximum Performance Maximum Reliability or a specific speed This option is set to Maximum Performance by default Turbo Boost Enables or disables the processor to operate in the turbo boost mode This option is set to Enabled by d...

Страница 56: ...bles the PCI ASPM L1 Link Power Management This option is set to Enabled by default System Security You can use the System Security screen to perform specific functions such as setting the system password setup password and disabling the power button Viewing System Security To view the System Security screen perform the following steps 1 Turn on or restart your system 2 Press F2 immediately after ...

Страница 57: ... keys in the TPM The loss of TPM keys may affect booting to the operating system This field is read only when TPM Security is set to Off The action requires an additional reboot before it can take effect Intel R TXT Enables or disables the Intel Trusted Execution Technology TXT option To enable the Intel TXT option virtualization technology and TPM Security must be enabled with Pre boot measuremen...

Страница 58: ...Deployed Mode restricts the programmatic mode transitions Secure Boot Policy Summary Specifies the list of certificates and hashes that secure boot uses to authenticate images Secure Boot Custom Policy Settings Configures the Secure Boot Custom Policy To enable this option set the Secure Boot Policy to Custom option Creating a system and setup password Prerequisite Ensure that the password jumper ...

Страница 59: ...sting system or setup password if the Password Status is set to Locked Steps 1 To enter System Setup press F2 immediately after turning on or restarting your system 2 On the System Setup Main Menu screen click System BIOS System Security 3 On the System Security screen ensure that Password Status is set to Unlocked 4 In the System Password field alter or delete the existing system password and the...

Страница 60: ...start your system and try again 3 On the System Setup Main Menu screen click System BIOS 4 On the System BIOS screen click Redundant OS Control Redundant OS Control screen details The Redundant OS Control screen details are explained as follows Option Description Redundant OS Location Enables you to select a backup disk from the following devices None IDSDM SATA Ports in AHCI mode BOSS PCIe Cards ...

Страница 61: ... Tag Specifies the asset tag and enables you to modify it for security and tracking purposes Keyboard NumLock Enables you to set whether the system boots with the NumLock enabled or disabled This option is set to On by default NOTE This option does not apply to 84 key keyboards F1 F2 Prompt on Error Enables or disables the F1 F2 prompt on error This option is set to Enabled by default The F1 F2 pr...

Страница 62: ...nt Embedded system management The Dell Lifecycle Controller provides advanced embedded system management throughout the system s lifecycle The Dell Lifecycle Controller can be started during the boot sequence and can function independently of the operating system NOTE Certain platform configurations may not support the full set of features provided by the Dell Lifecycle Controller For more informa...

Страница 63: ...ess boot menu where you can select a one time boot device to boot from Launch System Setup Enables you to access System Setup Launch Lifecycle Controller Exits the Boot Manager and invokes the Dell Lifecycle Controller program System Utilities Enables you to launch System Utilities menu such as System Diagnostics and UEFI shell Related link Boot Manager Viewing Boot Manager One shot BIOS boot menu...

Страница 64: ...t option boot the system and then press F12 during POST instead of using standard Boot Sequence from BIOS Setup It does not pull any menu or allows managing of network devices 64 Pre operating system management applications ...

Страница 65: ...s use an antistatic mat and antistatic strap while working on components inside the system CAUTION To ensure proper operation and cooling all bays in the system and system fans must be always populated with a component or a blank Before working inside your system Prerequisite Follow the safety guidelines listed in Safety instructions Steps 1 Turn off the system including any attached peripherals 2...

Страница 66: ...he front of the system to display system branding A lock on the bezel is used to protect unauthorized access to the drives There are two versions of bezel available With LCD panel Without LCD panel For bezels with LCD panel the system status can be viewed on the LCD panel For more information see the LCD panel section The LCD bezel is hot pluggable and can be used in any server of the same brandin...

Страница 67: ...CD panel is the same Prerequisite Follow the safety guidelines listed in Safety instructions Steps 1 Locate and remove the bezel key NOTE The bezel key is part of the LCD bezel package 2 Align and insert the right end of the bezel onto the system 3 Press the release button and fit the left end of the bezel onto the system 4 Lock the bezel by using the key Installing and removing system components ...

Страница 68: ...n off the system including any attached peripherals 3 Disconnect the system from the electrical outlet and disconnect the peripherals Steps 1 Using a flat or a Phillips head screwdriver rotate the latch release lock counter clockwise to the unlocked position 2 Lift the latch till the system cover slides back and the tabs on the system cover disengage from the guide slots on the system 3 Hold the c...

Страница 69: ...are left inside the system Steps 1 Align the tabs on the system cover with the guide slots on the system 2 Push the system cover latch down The system cover slides forward the tabs on the system cover engage with the guide slots on the system and the system cover latch locks into place 3 Using a flat or Phillips head screwdriver rotate the latch release lock clockwise to the locked position Instal...

Страница 70: ...s Backplane cover Removing the backplane cover Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system Steps 1 Slide the backplane cover in the direction of the arrows marked on the backplane cover 2 Lift the backplane cover away from the system 70 Installing and removing system components ...

Страница 71: ...quisite Follow the safety guidelines listed in Safety instructions Steps 1 Align the backplane cover with the guide slots on the system 2 Slide the backplane cover toward the front of the system until the cover locks into place Installing and removing system components 71 ...

Страница 72: ...ice technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product 72 Installing and removing system components ...

Страница 73: ...der card 3 cooling fan 6 in the cooling fan assembly 4 air shroud 5 expansion card riser 3 6 network daughter card 7 expansion card riser 2 8 system board 9 expansion card riser 1 10 integrated storage controller card 11 NVDIMM N battery Installing and removing system components 73 ...

Страница 74: ...ve backplane 6 rear drive backplane 7 drive 2 or 4 in the rear drive cage 8 system board 9 expansion card riser 1 10 integrated storage controller card 11 NVDIMM N battery Air shroud The air shroud directs the airflow across the entire system Air shroud prevents the system from overheating and is used to maintain uniform airflow inside the system 74 Installing and removing system components ...

Страница 75: ...t swappable To prevent data loss and potential damage to your system ensure that your system LEDs on system LEDs on NVDIMM N and LEDs on NVDIMM N battery are turned off before disconnecting the NVDIMM N battery cables Step Hold the air shroud at both ends and lift it away from the system Figure 25 Removing air shroud Next step If applicable install the air shroud Related link Removing the expansio...

Страница 76: ...tem LEDs on system LEDs on NVDIMM N and LEDs on NVDIMM N battery are turned off before connecting the NVDIMM N battery cables 4 Follow the procedure listed in After working inside your system Related link Installing expansion card into expansion card riser Cooling fan assembly The cooling fan assembly ensures that the key components of the server such as the processors drives and memory get adequa...

Страница 77: ...s listed in Safety instructions CAUTION Ensure that the cables inside the system are correctly installed and retained by the cable retention bracket before installing the cooling fan assembly Incorrectly installed cables may get damaged Steps 1 Align the guide rails on the cooling fan assembly with the standoffs on the system 2 Lower the cooling fan assembly into the system until the cooling fan c...

Страница 78: ...uired Fan bays 1 and 2 are covered by a fan blank CAUTION Mixing of standard and high performance cooling fans is not supported NOTE Each fan is listed in the systems management software referenced by the respective fan number If there is a problem with a particular fan you can easily identify and replace the proper fan by noting the fan numbers on the cooling fan assembly Table 38 Fan support mat...

Страница 79: ...mance fans is identical Prerequisites WARNING Opening or removing the system cover when the system is on may expose you to a risk of electric shock Exercise utmost care while removing or installing cooling fans CAUTION The cooling fans are hot swappable To maintain proper cooling while the system is on replace only one fan at a time 1 Follow the safety guidelines listed in Safety instructions 2 Re...

Страница 80: ... safety guidelines listed in Safety instructions Steps 1 Holding the release tab align the connector at the base of the cooling fan with the connector on the system board Figure 30 Installing cooling fan 2 Slide the cooling fan into the cooling fan assembly until the release tab locks into place Next step Install the air shroud Related link Installing the air shroud Intrusion switch The chassis in...

Страница 81: ...trusion switch slot Figure 31 Removing an intrusion switch Next step Install an intrusion switch Related link Removing the cooling fan assembly Installing an intrusion switch Installing an intrusion switch Prerequisite Follow the safety guidelines listed in Safety instructions Steps 1 Align the tabs on the intrusion switch with the slots on the cooling fan assembly 2 Push the intrusion switch unti...

Страница 82: ...e working inside your system CAUTION NVDIMM N battery is not hot swappable To prevent data loss and potential damage to your system ensure that your system LEDs on system LEDs on NVDIMM N and LEDs on NVDIMM N battery are turned off before removing the NVDIMM N battery CAUTION To avoid damage to the battery connector you must firmly support the connector while installing or removing a battery Steps...

Страница 83: ...nd potential damage to your system ensure that your system LEDs on system LEDs on NVDIMM N and LEDs on NVDIMM N battery are turned off before installing the NVDIMM N battery CAUTION To avoid damage to the battery connector you must firmly support the connector while installing or removing a battery Steps 1 Incline the NVDIMM N battery at an angle and place the battery on the air shroud slot 2 Usin...

Страница 84: ...ensure that your system LEDs on system LEDs on NVDIMM N and LEDs on NVDIMM N battery are turned off before removing the NVDIMM N battery CAUTION To avoid damage to the battery connector you must firmly support the connector while installing or removing a battery Steps 1 Lift the drive tray handles 90 degrees upward 2 Using Phillips 2 screwdriver remove the screw securing the NVDIMM N battery 3 Sli...

Страница 85: ...ntial damage to your system ensure that your system LEDs on system LEDs on NVDIMM N and LEDs on NVDIMM N battery are turned off before installing the NVDIMM N battery CAUTION To avoid damage to the battery connector you must firmly support the connector while installing or removing a battery Steps 1 Connect the cables to the NVDIMM N battery 2 Slide the NVDIMM N battery to engage the battery with ...

Страница 86: ...VDIMM N battery is not hot swappable To prevent data loss and potential damage to your system ensure that your system LEDs on system LEDs on NVDIMM N and LEDs on NVDIMM N battery are turned off before removing the NVDIMM N battery CAUTION To avoid damage to the battery connector you must firmly support the connector while installing or removing a battery Step Press the release tab and slide out th...

Страница 87: ...ot swappable To prevent data loss and potential damage to your system ensure that your system LEDs on system LEDs on NVDIMM N and LEDs on NVDIMM N battery are turned off before installing the NVDIMM N battery CAUTION To avoid damage to the battery connector you must firmly support the connector while installing or removing a battery Steps 1 Align the tab on the NVDIMM N battery with the slot on th...

Страница 88: ...e or support an air shroud Removing mid drive tray Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Disconnect all the cables from the drive backplane CAUTION The drive tray is hot to touch for some time after the system has been powered down Allow time for the drive tray to cool before handling it Steps...

Страница 89: ...NOTE Systems that support the internal drive tray support low profile heat sinks and do not support an air shroud Steps 1 Lift the drive tray handles to 90 degrees upward 2 Hold the drive tray handles and align the slots on the drive tray with the guide pins on the system 3 Lower the drive tray into the system 4 Lower the drive tray handles to lock the drive tray in place Installing and removing s...

Страница 90: ... guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system CAUTION To maintain proper system cooling all empty drive slots must have drive blanks installed CAUTION Mixing drive blanks from previous generations of PowerEdge servers is not supported Steps 1 Push out at the edges of the drive carrier to disengage the tabs on the drive carrier from the...

Страница 91: ...n for the storage controller at Dell com storagecontrollermanuals If the drive is online the green activity fault indicator flashes as the drive is turned off When the drive indicators are off the drive is ready for removal CAUTION To prevent data loss ensure that your operating system supports hot swap drive installation See the documentation supplied with your operating system CAUTION When a rep...

Страница 92: ...ON To prevent data loss ensure that your operating system supports hot swap drive installation See the documentation supplied with your operating system CAUTION Mixing drive carriers from previous generations of PowerEdge servers is not supported CAUTION When a replacement hot swappable drive is installed and the system is powered on the drive automatically begins to rebuild Ensure that the replac...

Страница 93: ... Follow the procedure listed in Before working inside your system CAUTION Mixing drives from previous generations of PowerEdge servers is not supported CAUTION To maintain proper system cooling all empty drive slots must have drive blanks installed Steps 1 Push out at the edges of the carrier to disengage the tabs on the drive carrier from the slots on the drive 2 Lift the drive carrier away from ...

Страница 94: ...nto the drive carrier Prerequisite Follow the safety guidelines listed in Safety instructions CAUTION Mixing drives from previous generations of PowerEdge servers is not supported Steps 1 Align the tabs on the drive carrier with the slots on the drive 2 Pull the edges of the carrier to fit over the drive 3 Lower the drive carrier onto the drive to secure it 94 Installing and removing system compon...

Страница 95: ...he safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system CAUTION To maintain proper system cooling all empty drive slots must have drive blanks installed Steps 1 Push out at the edges of the carrier to disengage the tabs on the drive carrier from the slots on the drive 2 Lift the drive carrier away from the drive Installing and removing ...

Страница 96: ...ng a 2 5 inch drive into the 3 5 inch mid drive carrier Prerequisite Follow the safety guidelines listed in Safety instructions Steps 1 Align the tabs on the drive carrier with the slots on the drive 2 Pull the edges of the carrier to fit over the drive 3 Lower the drive carrier onto the drive to secure it 96 Installing and removing system components ...

Страница 97: ...ard to ensure that the host adapter is configured correctly CAUTION Do not turn off or restart your system while a drive is being formatted Doing so can cause a drive failure When you format a drive allow enough time for the formatting to complete Be aware that high capacity drives can take a long time to format Removing a drive blank The procedure for removing 2 5 inch and 3 5 inch drive blanks i...

Страница 98: ... your system Install a drive or a drive blank Related link Removing the optional front bezel Installing a drive carrier Installing a drive blank Installing a drive blank The procedure for installing 2 5 inch and 3 5 inch drive blanks is identical Prerequisite Follow the safety guidelines listed in Safety instructions CAUTION Mixing drive blanks from previous generations of PowerEdge servers is not...

Страница 99: ...e the documentation for the storage controller CAUTION Before attempting to remove or install a drive while the system is running see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion CAUTION Mixing drives from previous generations of PowerEdge servers is not supported CAUTION To prevent data loss ensure...

Страница 100: ...ining SAS and SATA drives in the same RAID volume is not supported CAUTION When installing a drive ensure that the adjacent drives are fully installed Inserting a drive carrier and attempting to lock its handle next to a partially installed carrier can damage the partially installed carrier s shield spring and make it unusable CAUTION To prevent data loss ensure that your operating system supports...

Страница 101: ...ving a 2 5 inch drive from the 3 5 inch drive adapter Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove 3 5 inch drive adapter from the 3 5 inch drive carrier NOTE A 2 5 inch hot swappable drive is installed in a 3 5 inch drive adapter which is then installed in the 3 5 inch hot swappable drive car...

Страница 102: ...rive into the 3 5 inch drive adapter Prerequisite Follow the safety guidelines listed in Safety instructions Steps 1 Align the screw holes on the 2 5 inch drive with the screw holes on the 3 5 inch drive adapter 2 Using a Phillips 2 screwdriver install the screws to secure the drive to the 3 5 inch drive adapter 102 Installing and removing system components ...

Страница 103: ...ving a 3 5 inch adapter from a 3 5 inch drive carrier Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the 3 5 inch drive carrier from the system Steps 1 Remove the screws from the rails on the drive carrier 2 Lift the 3 5 inch drive adapter out of the drive carrier Installing and removing system ...

Страница 104: ...er Prerequisite Follow the safety guidelines listed in Safety instructions Steps 1 Insert the 3 5 inch drive adapter into the drive carrier with the connector end of the drive toward the back of the drive carrier 2 Align the screw holes on the drive with the holes on the drive carrier 3 Install the screws to secure the drive to the drive carrier 104 Installing and removing system components ...

Страница 105: ...d in After working inside your system Removing the drive from the drive carrier Prerequisite CAUTION Mixing drives from previous generations of PowerEdge servers is not supported Steps 1 Using Phillips 1 screwdriver remove the screws from the slide rails on the drive carrier 2 Lift the drive out of the drive carrier Installing and removing system components 105 ...

Страница 106: ...r generations of PowerEdge servers is not supported Steps 1 Insert the drive into the drive carrier with the connector end of the drive towards the back of the carrier 2 Align the screw holes on the drive with the screws holes on the drive carrier When aligned correctly the back of the drive is flush with the back of the drive carrier 3 Using the Phillips 1 screwdriver secure the drive to the driv...

Страница 107: ...Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove all the drives 4 Disconnect all the cables from the rear drive backplane 5 Remove the rear drive backplane Steps 1 Using Phillips 2 screwdriver loosen the screws that secure the drive cage to the system 2 Hold the drive cage by its sides and lift it away from the s...

Страница 108: ...Figure 57 Removing 4 x 2 5 inch rear drive cage Figure 58 Removing 2 x 3 5 inch drive rear cage Next step Install the rear drive cage 108 Installing and removing system components ...

Страница 109: ...ear drive cages is identical Prerequisite Follow the safety guidelines listed in Safety instructions Steps 1 Align the screws on the drive cage with the screw holes on the system 2 Lower the drive cage into the system until it is firmly seated 3 Using Phillips 2 screwdriver tighten the screws to secure the drive cage to the system Figure 59 Installing 4 x 2 5 inch rear drive cage Installing and re...

Страница 110: ...s the instructions that are executed by the processor NOTE MT s indicates DIMM speed in MegaTransfers per second Memory bus operating frequency can be 2666 MT s 2400 MT s or 2133 MT s depending on the following factors DIMM type RDIMM or LRDIMM Number of DIMMs populated per channel System profile selected for example Performance Optimized or Custom can be run at high speed or lower Maximum support...

Страница 111: ...0 Channel 1 Channel 2 Channel 3 Channel 4 Channel 5 Proces sor 1 Slots A1 and A7 Slots A2 and A8 Slots A3 and A9 Slots A4 and A10 Slots A5 and A11 Slots A6 and A12 Proces sor 2 Slots B1 and B7 Slots B2 and B8 Slots B3 and B9 Slots B4 and B10 Slots B5 and B11 Slots B6 and B12 Installing and removing system components 111 ...

Страница 112: ...ts with memory modules with the highest capacity first For example if you want to mix 8 GB and 16 GB memory modules populate 16 GB memory modules in the sockets with white release tabs and 8 GB memory modules in the sockets with black release tabs In a dual processor configuration the memory configuration for each processor should be identical For example if you populate socket A1 for processor 1 ...

Страница 113: ... 24 memory modules 16 GB 384 GB This calculation changes based on if it is single rank sparing or multi rank sparing For multi rank sparing the multiplier changes to 1 2 ranks channel NOTE Memory sparing does not offer protection against a multi bit uncorrectable error Memory mirroring Memory mirroring offers the strongest memory module reliability mode providing improved uncorrectable multi bit f...

Страница 114: ...quisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system CAUTION To prevent data loss and potential damage to your system ensure that your system LEDs on system LEDs on NVDIMM N and LEDs on NVDIMM N battery are turned off before removing the NVDIMM N battery 3 If applicable remove the air shroud 4 If applicable remove ...

Страница 115: ...are turned off before installing the NVDIMM N battery CAUTION To ensure proper system cooling in configurations with mid drive tray memory module blanks must be installed in any memory socket that is not occupied Remove memory module blanks only if you intend to install memory modules in those sockets NOTE You must follow the thermal restriction while using DIMM blank For information about thermal...

Страница 116: ...y press F2 and navigate to System Setup Main Menu System BIOS Memory Settings In the Memory Settings screen the System Memory Size must reflect the updated capacity of the installed memory 5 If the value is incorrect one or more of the memory modules may not be installed properly Ensure that the memory module is firmly seated in the memory module socket 6 Run the system memory test in system diagn...

Страница 117: ...shroud to release the full length card Steps 1 Using a Torx T30 screwdriver loosen the screws on the heat sink in the order below a Loosen the first screw three turns b Loosen the second screw completely c Return to the first screw and loosen it completely NOTE It is normal for the heat sink to slip off the blue retention clips when the screws are partially loosened continue to loosen the screw s ...

Страница 118: ...ed down Allow the heat sink to cool before removing it 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the processor and heat sink module Steps 1 Place the heat sink with the processor side facing up 2 Insert a flat blade screwdriver into the release slot marked with a yellow label Twist do not pry the screwdr...

Страница 119: ...lease the processor from the bracket NOTE Ensure that the processor and the bracket are placed in the tray after you remove the heat sink Figure 67 Removing the processor bracket Next step Install the processor into the processor and heat sink module Related link Removing a processor and heat sink module Installing the processor into a processor and heat sink module Installing and removing system ...

Страница 120: ...r before placing the bracket on the processor NOTE Ensure that the processor and the bracket are placed in the tray before you install the heat sink Figure 68 Installing the processor bracket 3 If you are using an existing heat sink remove the thermal grease from the heat sink by using a clean lint free cloth 4 Use the thermal grease syringe included with your processor kit to apply the grease in ...

Страница 121: ...et locks onto the heat sink NOTE Ensure that the two guide pin holes on the bracket match the guide holes on the heat sink Ensure that the pin 1 indicator on the heat sink is aligned with the pin 1 indicator on the bracket before placing the heat sink onto the processor and bracket Installing and removing system components 121 ...

Страница 122: ...you intend to replace the processor The heat sink is necessary to maintain proper thermal conditions 1 Follow the safety guidelines listed in Safety instructions 2 If installed remove the processor DIMM blank and CPU dust cover The procedure to remove the processor DIMM blank is similar to that of the memory module Steps 1 Align the pin 1 indicator of the heat sink to the system board and then pla...

Страница 123: ... to the first screw and tighten it completely If the PHM slips off the blue retention clips when the screws are partially tightened follow these steps to secure the PHM a Loosen both the heat sink screws completely b Lower the PHM on to the blue retention clips follow the procedure described in step 2 c Secure the PHM to the system board follow the procedure described in step 4 NOTE The processor ...

Страница 124: ... can be inserted into an expansion slot on the system board or riser card to add enhanced functionality to the system through the expansion bus NOTE A System Event Log SEL event is logged if an expansion card riser is not supported or missing It does not prevent your system from turning on However if F1 F2 pause occurs and an error message is displayed Expansion card installation guidelines The Po...

Страница 125: ... Slot 5 x8 full height full length Processor 2 Slot 3 x16 full height half length Processor 1 Slot 6 x8 low profile half length Processor 1 Riser configuration 4 1A 2A 3A Three x8 and four x16 slots Slot 1 x16 full height full length Processor 1 Slot 4 x16 full height full length Processor 2 Slot 7 x8 full height full length Processor 2 N A N A Slot 5 x8 full height full length Processor 2 Slot 8 ...

Страница 126: ...l length Processor 2 Slot 3 x16 full height half length Processor 1 Slot 6 x8 low profile half length Processor 1 Table 43 Riser configurations with 4 PCIe slots Riser configuration 1 with or without rear storage 1B 2B and Riser configuration 2 with or without rear storage 1B 2C Card Type Slot priority Maximum number of cards GPU double width N A N A GPU single width N A N A PCIe Bridge 4 1 Intern...

Страница 127: ...PCIe Bridge 1 3 4 8 3 Internal storage adapter 6 5 1 Express Flash NVMe PCIe SSD adapter 7 2 3 5 1 8 4 6 6 HCA EDR 1 8 4 3 100 GB NIC 1 8 4 3 100 G OPA 1 8 4 3 HCA FDR 6 1 40 GB NIC 7 2 3 5 1 8 4 7 40 GB NIC 6 1 HBA FC32 7 2 3 5 1 8 4 7 HBA FC32 6 1 25 GB NIC 7 2 3 5 1 8 4 3 25 GB NIC 6 1 HBA FC16 7 2 3 5 1 8 4 7 HBA FC16 6 1 10 GB NIC 7 2 3 5 1 8 4 7 10 GB NIC 6 1 HBA FC8 7 2 3 5 1 8 4 7 HBA FC8 ...

Страница 128: ...talled on the air shroud NOTE For 24x2 5 inch 24 NVMe drive configuration the PCIe bridge cards must be installed in slots 3 and 4 Opening and closing the PCIe card holder latch Before installing or removing a full length PCIe card the PCIe card holder latch must be closed When the full length PCIe card is installed open the PCIe card holder latch Prerequisites 1 Follow the safety guidelines liste...

Страница 129: ...ted in Before working inside your system 3 If applicable remove the air shroud 4 If applicable disconnect the cables from the expansion card 5 When removing a card from riser 2 or 3 ensure that the PCIe card holder latch is closed Steps 1 Pull the expansion card latch out of the slot 2 Hold the expansion card by its edges and pull the card until the card edge connector disengages from the expansio...

Страница 130: ...Figure 75 Removing the expansion card from expansion card riser 1 Figure 76 Removing the expansion card from expansion card riser 2B 130 Installing and removing system components ...

Страница 131: ...ard permanently install a metal filler bracket over the empty expansion slot opening and push the expansion card latch NOTE You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system Installing and remo...

Страница 132: ...nsion card latch 2 If installed remove the filler bracket NOTE Store the filler bracket for future use Filler brackets must be installed in empty expansion card slots to maintain Federal Communications Commission FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system 3 Hold the card by its edges and align the c...

Страница 133: ...Figure 80 Installing expansion card into expansion card riser 2B Figure 81 Installing expansion card into expansion card riser 2 Installing and removing system components 133 ...

Страница 134: ...r the card Related link Opening and closing the PCIe card holder latch Installing the air shroud Removing riser 2 and 3 blank Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the air shroud Steps 1 Using Phillips 2 screwdriver loosen the screws 3 that secure the blank to the system 2 Press the rel...

Страница 135: ...and 3 blank Prerequisite Follow the safety guidelines listed in Safety instructions Steps 1 Align the screw and guide rail on the riser blank with the screw hole and standoff on the system 2 Lower the blank into the system until the release tab clicks into place 3 Tighten the screws to secure the riser blank to the system Installing and removing system components 135 ...

Страница 136: ...alling the air shroud Removing riser 3 blank Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system Steps 1 Using Phillips 2 screwdriver loosen the screw that secures the blank to the system 2 Lift the blank away from the system 136 Installing and removing system components ...

Страница 137: ...blank Installing riser 3 blank Prerequisite Follow the safety guidelines listed in Safety instructions Steps 1 Align the screw on the riser with the screw hole on the system 2 Using Phillips 2 screwdriver tighten the screw to secure the blank to the system Installing and removing system components 137 ...

Страница 138: ... the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 If installed remove the expansion cards from the riser 4 Disconnect any cables connected to the riser Step Press the release latches and lift the riser from the riser connector on the system board 138 Installing and removing system components ...

Страница 139: ...xpansion card riser 1 Installing expansion card riser 1 Prerequisite Follow the safety guidelines listed in Safety instructions Steps 1 Align the guide rails on the riser with the standoffs on the side of the system 2 Lower the riser into the system until the riser connector engages with the connector on the system board Installing and removing system components 139 ...

Страница 140: ...sted in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 If applicable close the PCIe card holder latch on the air shroud to release the full length card 4 If installed remove expansion cards installed on the riser 5 Remove the air shroud 6 Disconnect any cables connected to the riser Steps 1 To remove expansion card riser 2A a Using Phillips 2 screwdriver l...

Страница 141: ...m board Figure 90 Removing expansion card riser 2 Next step Install the expansion card riser 2 Related link Removing the expansion card from expansion card riser Removing the air shroud Installing expansion card riser 2 Installing expansion card riser 2 Prerequisite Follow the safety guidelines listed in Safety instructions Installing and removing system components 141 ...

Страница 142: ...ws to secure the riser to the system Figure 91 Installing expansion card riser 2A 2 To install expansion card riser 2B or 2C a Align the slot on the riser with the standoff on the system b Lower the riser into the system until the riser card connector engages with the connector on the system board Figure 92 Installing expansion card riser 2 Next steps 1 Install the air shroud 2 If removed install ...

Страница 143: ...edure listed in Before working inside your system 3 Remove the air shroud NOTE If applicable close the PCIe card holder latch on the air shroud to release the full length card 4 If installed remove expansion cards installed on the riser 5 Disconnect any cables connected to the riser card Steps 1 Using Phillips 2 screwdriver loosen the screw that secures the riser to the system 2 Press the release ...

Страница 144: ...system Figure 94 Installing expansion card riser 3 Next steps 1 If removed install expansion cards into the riser 2 Install the air shroud NOTE If applicable open the PCIe card holder latch on the air shroud to install the full length card 3 Follow the procedure listed in After working inside your system 4 Install any device drivers required for the card as described in the documentation for the c...

Страница 145: ...ce cooling fans All GPUs must be of the same type and model You can install up to three double wide or six single wide GPUs The filler bracket on the GPU air shroud must be removed before installing the GPU Ensure that high performance fans and GPU air shroud are installed NOTE When using systems with GPU ensure that you install PSUs with 1100 W or higher and set the PSU configuration to non redun...

Страница 146: ...ft the expansion card latch 2 Close the PCIe card holder latch on the GPU air shroud 3 Hold the GPU by its edges and slide out the GPU at an angle to release it from the connector on the riser Figure 96 Removing GPU 1 146 Installing and removing system components ...

Страница 147: ...also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system The filler bracket is necessary to maintain proper thermal conditions Next step Install a GPU Installing a GPU Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Remove the air shroud 3 Remove the heat sink 4 Remove the cooling fans and replace them with Install the cooling f...

Страница 148: ... remove the top cover of the shroud Figure 99 Removing the top cover of the shroud 10 If applicable remove the shroud filler from the GPU air shroud slots NOTE Shroud fillers are available in the GPU air shroud for GPUs installed on riser 2 and 3 148 Installing and removing system components ...

Страница 149: ...hile installing a GPU on risers 2 or riser 3 connect the GPU power cable to the connector on the system board 2 Connect the other end of the GPU power cable to the GPU 3 Lift the expansion card latch and remove the filler bracket NOTE You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission FCC certification of the system The brackets also k...

Страница 150: ...7 Close the expansion card latch Figure 101 Installing GPU 1 Figure 102 Securing GPU 1 150 Installing and removing system components ...

Страница 151: ...Figure 103 Installing GPU 2 and 3 Installing and removing system components 151 ...

Страница 152: ...move the plastic cover fixed on the memory socket numbers marked on the air shroud Figure 105 Installing the top cover of GPU air shroud 2 To install mylar foam on the system cover a Place the system cover with the Service Information Label SIL side facing up 152 Installing and removing system components ...

Страница 153: ...d or vFlash features into a single module Removing the micro SD card Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system Steps 1 Locate the SD card slot on the vFlash IDSDM module and press the card to partially release it from the slot 2 Hold the SD card and remove it from the slot NOTE Temporarily label eac...

Страница 154: ...e listed in After working inside your system Removing the optional IDSDM or vFlash card Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 If applicable remove the rear drive cage 4 If applicable remove the full height PCIe card 5 If you are replacing the IDSDM vFlash card remove the MicroSD cards NOTE Tem...

Страница 155: ... Installing optional IDSDM or vFlash card Installing optional IDSDM or vFlash card Prerequisite Follow the safety guidelines listed in Safety instructions Steps 1 Locate the IDSDM vFlash connector on the system board To locate IDSDM vFlash see the System board jumpers and connectors section 2 Align IDSDM vFlash card with the connector on the system board 3 Push IDSDM vFlash card until it is firmly...

Страница 156: ...Installing the micro SD card Installing expansion card into expansion card riser Network daughter card The network daughter card NDC is a small removable mezzanine card which provides the flexibility of selecting different network connectivity options Removing the network daughter card Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Befor...

Страница 157: ...NDC Related link Removing expansion card riser 2 Installing the network daughter card Installing the network daughter card Prerequisite Follow the safety guidelines listed in Safety instructions Steps 1 Orient the NDC so that the Ethernet connectors fit through the slot in the chassis 2 Align the captive screws at the back end of the card with the screw holes on the system board 3 Press the touch ...

Страница 158: ...al drives of your system The controller supports SAS and SATA drives and also enables you to set up the drives in RAID configurations as supported by the version of the storage controller Removing integrated storage controller card Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the air shroud 4 ...

Страница 159: ...stem 5 Hold the interposer board by its edges and pull the board until the connector on the board disengages from the connector on the system board Figure 112 Removing integrated storage controller card Next step Install the integrated storage controller card Related link Removing the air shroud Removing expansion card riser 1 Installing integrated storage controller card Installing and removing s...

Страница 160: ...to engage the card with the integrated storage controller card holder on the system board 4 Lower the card into place until the card is fully seated in the integrated storage controller card holder Figure 113 Installing integrated storage controller card 5 Align the screws on the integrated storage controller card cable with the screw holes on the system board 6 Using Phillips 2 screwdriver tighte...

Страница 161: ...d drive tray and 2 5 inch x4 SAS SATA backplane back or 2 5 inch x24 SAS SATA NVMe backplane which supports 12 SAS SATA drives and 12 NVMe drives or 3 5 inch x12 SAS SATA backplane or 3 5 inch x12 SAS SATA backplane 3 5 inch x4 SAS SATA backplane on the mid drive tray and 3 5 inch x2 SAS SATA backplane back or 3 5 inch x12 SAS SATA backplane 3 5 inch x4 SAS SATA backplane on the mid drive tray and...

Страница 162: ... connector B1 PE1_B 2 expander board connector A1 PE1_A 3 expander board connector B2 PE2_B 4 expander board connector A2 PE2_A 5 signal connector J_SIG_A1 6 SAS connector J_BP_SAS 7 power connector J_BP_PWR_A1 8 signal connector J_SIG_A2 9 power connector J_BP_PWR_A2 Figure 117 Back view of 12 x 3 5 inch backplane 1 power connector J_BP_PWR 2 SAS connector A2 BP SAS 3 SAS connector A1 BP SAS 4 si...

Страница 163: ...ical for all backplane configurations Prerequisites CAUTION To prevent damage to the drives and backplane remove the drives from the system before removing the backplane CAUTION Note the number of each drive and temporarily label them before you remove the drive so that you can replace them in the same locations 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure li...

Страница 164: ...kplane is identical for all backplane configurations Prerequisite Follow the safety guidelines listed in Safety instructions NOTE Steps 1 Use the hooks on the system as guides to align the drive backplane 2 Lower the drive backplane until the release tabs snap into place If applicable tighten the captive screws on the backplane 164 Installing and removing system components ...

Страница 165: ...N To prevent damage to the drives and backplane you must remove the drives from the system before removing the backplane CAUTION You must note the number of each drive and temporarily label them before removal so that you can replace them in the same locations 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove al...

Страница 166: ... Installing drive backplane mid The procedure to install the backplane is identical for 2 5 and 3 5 inch configurations Prerequisite Follow the safety guidelines listed in Safety instructions Step Align the drive backplane with the guide pin on the system and lower the drive backplane into the system until it is firmly seated 166 Installing and removing system components ...

Страница 167: ...e drives from the system before removing the backplane CAUTION You must note the number of each drive and temporarily label them before removal so that you can replace them in the same locations 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove all the drives 4 Disconnect all the cables from the backplane Steps ...

Страница 168: ...ing 3 5 inch drive backplane rear Prerequisite Follow the safety guidelines listed in Safety instructions Steps 1 Use the hooks on the rear drive module as guides to align the drive backplane 2 Lower the backplane into the system until it is firmly seated Figure 126 Installing 3 5 inch drive backplane rear Next steps 1 Install all the drives 168 Installing and removing system components ...

Страница 169: ...tions 2 Follow the procedure listed in Before working inside your system 3 Remove all the drives from the rear drive cage 4 Disconnect all the cables from the backplane Steps 1 Using Phillips 2 screwdriver remove the screws that secure the drive backplane to the rear drive cage 2 Disengage the backplane from the hooks on the rear drive cage and remove it from the rear drive cage Figure 127 Removin...

Страница 170: ...ps 2 screwdriver replace the screws to secure the backplane to the rear drive cage Figure 128 Installing 2 5 inch drive backplane rear Next steps 1 Install all the drives 2 Connect all the cables to the backplane 3 Follow the procedure listed in After working inside your system Related link Installing a drive carrier 170 Installing and removing system components ...

Страница 171: ... 24 x 2 5 inch drive backplane with mini PERC 1 backplane 2 backplane signal cable 3 backplane power cable A 4 backplane power cable B 5 system board 6 mini PERC 7 SAS cable 8 backplane expander Installing and removing system components 171 ...

Страница 172: ...inch drive backplane with adapter PERC 1 backplane 2 backplane signal cable 3 backplane power cable A 4 backplane power cable B 5 SAS cable 6 system board 7 adapter PERC 8 backplane expander 172 Installing and removing system components ...

Страница 173: ... with mini PERC and adapter PERC 1 backplane 2 backplane signal cable 3 backplane power cable A 4 backplane power cable B 5 SAS cable 6 system board 7 adapter PERC 8 mini PERC 9 SAS cable 10 backplane expander Installing and removing system components 173 ...

Страница 174: ... drive cage 1 backplane 2 backplane signal cable 3 backplane power cable A 4 backplane power cable B 5 SAS cable 6 SAS cable 7 system board 8 rear drive backplane 9 mini PERC 10 mid drive backplane 11 4 x 3 5 with 4 x 2 5 adapter inch drives 12 SAS cable 13 backplane expander 174 Installing and removing system components ...

Страница 175: ...lus 4 PCIe and adapter PERC 1 backplane 2 backplane signal cable 3 backplane power cable A 4 backplane power cable B 5 SAS cable 6 system board 7 adapter PERC 8 PCIe card 9 PCIe cable A 10 PCIe cable B 11 backplane expander Installing and removing system components 175 ...

Страница 176: ...cable A 4 backplane power cable B 5 SAS cable 6 system board 7 adapter PERC on riser 2A slot 6 8 PCIe card 1 on riser 2A slot 4 9 PCIe card 2 on riser 1A slot 1 10 PCIe cable A of PCIe card 2 11 PCIe cable B of PCIe card 2 12 PCIe cable A of PCIe card 1 13 PCIe cable B of PCIe card 1 14 backplane expander 176 Installing and removing system components ...

Страница 177: ...A of PCIe card 1 6 PCIe cable B of PCIe card 1 7 SAS cable 8 system board 9 PCIe card 1 on riser 3A slot 8 10 adapter PERC on riser 2A slot 6 11 PCIe card 2 on riser 2A slot 4 12 PCIe card 3 on riser 1A slot 1 13 PCIe cable A of PCIe card 3 14 PCIe cable B of PCIe card 3 15 PCIe cable A of PCIe card 2 16 PCIe cable B of PCIe card 2 17 backplane expander Installing and removing system components 17...

Страница 178: ...e A 3 backplane power cable A 4 PCIe cable A PE2_A 5 PCIe cable B PE2_B 6 backplane signal cable B 7 PCIe card on riser 2 slot 4 8 PCIe card on riser 1 slot 3 9 PCIe cable A PE1_A 10 PCIe cable B PE1_B 11 backplane power cable B 12 backplane expander 178 Installing and removing system components ...

Страница 179: ...137 Cable routing 12 x 3 5 inch drive backplane with mini PERC 1 backplane 2 backplane signal cable 3 backplane power cable 4 system board 5 mini PERC 6 SAS cable Installing and removing system components 179 ...

Страница 180: ...ure 138 12 x 3 5 inch drive backplane with adapter PERC 1 backplane 2 backplane signal cable 3 backplane power cable 4 system board 5 adapter PERC 6 SAS cable 180 Installing and removing system components ...

Страница 181: ...ith 4 x 3 5 mid drive tray and 2 x 3 5 rear drive cage 1 backplane 2 backplane signal cable 3 backplane power cable 4 SAS cable 5 SAS cable 6 mid drive backplane 7 system board 8 rear drive backplane 9 SAS cable Installing and removing system components 181 ...

Страница 182: ...drive backplane with 4 x 2 5 mid drive tray and 2 x 3 5 rear drive cage 1 backplane 2 backplane signal cable 3 backplane power cable 4 SAS cable 5 system board 6 rear drive backplane 7 SAS cable 182 Installing and removing system components ...

Страница 183: ...routing 4 x 3 5 mid drive backplane with 12 x 3 5 inch drive backplane 1 backplane 2 SAS cable 3 mid drive backplane 4 mid backplane signal cable 5 mid backplane power cable Installing and removing system components 183 ...

Страница 184: ...correctly installed Replace the battery only with the same or equivalent type recommended by the manufacturer For more information see the safety information that shipped with your system 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 If applicable close the PCIe card holder latch on the air shroud to release the fu...

Страница 185: ...d to secure the full length expansion card 4 Follow the procedure listed in After working inside your system 5 While booting press F2 to enter the System Setup and ensure that the battery is operating properly 6 Enter the correct time and date in the System Setup Time and Date fields 7 Exit the System Setup Related link Opening and closing the PCIe card holder latch Removing expansion card riser 1...

Страница 186: ...ystem Your system supports one of the following Two 2400 W 2000 W 1600 W 1100 W 750 W or 495 W AC PSUs Two 1100 W DC PSUs Two 1100 W or 750 W Mixed Mode HVDC PSUs NOTE For more information see the Technical specifications section CAUTION If two PSUs are installed both the PSUs must have the same type of label For example Extended Power Performance EPP label Mixing PSUs from previous generations of...

Страница 187: ...cent of PSU rated power wattage then the redundant PSU is switched to the active state If the load on the active PSU falls below 20 percent of PSU rated power wattage then the redundant PSU is switched to the sleep state You can configure the hot spare feature by using the iDRAC settings For more information see the iDRAC User s Guide available at Dell com idracmanuals Removing a power supply unit...

Страница 188: ...The system needs one power supply unit PSU for normal operation On power redundant systems remove and replace only one PSU at a time in a system that is powered on 1 Follow the safety guidelines listed in Safety instructions 2 Disconnect the power cable from the power source and from the PSU you intend to remove and then remove the cable from the strap on the PSU handle 3 Unlatch and lift the opti...

Страница 189: ...s is identical Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 For systems that support redundant PSU ensure that both the PSUs are of the same type and have the same maximum output power NOTE The maximum output power shown in watts is listed on the PSU label Step Slide the PSU into the system until the PSU is fully seated and the release latch snaps into place Install...

Страница 190: ...y units PSUs a qualified electrician must perform all connections to DC power and to safety grounds Do not attempt connecting to DC power or installing grounds yourself All electrical wiring must comply with applicable local or national codes and practices Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow all safety instructions that came with t...

Страница 191: ...ellow wire exposing approximately 4 5 mm 0 175 inch of copper wire 2 Using a hand crimping tool Tyco Electronics 58433 3 or equivalent crimp the ring tongue terminal Jeeson Terminals Inc R5 4SA or equivalent to the green and yellow wire safety ground wire 3 Connect the safety ground wire to the grounding post on the back of the system by using a 6 32 nut equipped with a locking washer Assembling D...

Страница 192: ... installed TPM plug in module breaks the cryptographic binding and it cannot be re installed or installed on another system board 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the following a Air shroud b Cooling fan assembly c Rear drive cage if applicable d Mid drive tray if applicable e Power supply unit ...

Страница 193: ...essor and heat sink module Removing a memory module Removing the network daughter card Installing system board Installing system board Prerequisite Follow the safety guidelines listed in Safety instructions Steps 1 Unpack the replacement system board assembly CAUTION Do not lift the system board by holding a memory module processor or other components CAUTION Take care not to damage the system ide...

Страница 194: ...ling fan assembly l Air shroud m Power supply unit s 3 Reconnect all cables to the system board NOTE Ensure that the cables inside the system are routed along the chassis wall and secured using the cable securing bracket 4 Follow the procedure listed in After working inside your system 5 Ensure that you a Use the Easy Restore feature to restore the Service Tag For more information see the Easy res...

Страница 195: ...r existing iDRAC Enterprise license For more information see the Integrated Dell Remote Access Controller User s Guide at Dell com idracmanuals Restoring the Service Tag by using the Easy Restore feature By using the Easy Restore feature you can restore your Service Tag license UEFI configuration and the system configuration data after replacing the system board All data is automatically backed up...

Страница 196: ...re that the BIOS is configured to enable UEFI boot mode Steps 1 Locate the TPM connector on the system board NOTE To locate the TPM connector on the system board see the System board jumpers and connectors section 2 Press to hold the module down and remove the screw using the security Torx 8 bit shipped with the TPM module 3 Slide the TPM module out from its connector 4 Push the plastic rivet away...

Страница 197: ... F2 to enter System Setup 2 On the System Setup Main Menu screen click System BIOS System Security Settings 3 From the TPM Security option select On 4 Save the settings 5 Restart your system 6 Enter System Setup again 7 On the System Setup Main Menu screen click System BIOS System Security Settings 8 Select the TPM Advanced Settings option 9 From the TPM2 Algorithm Selection option select SHA256 t...

Страница 198: ...ch and disconnect the control panel cable from the system board connector 2 Using Phillips 1 screwdriver remove the screws to remove the cable cover which secure the control panel and cable tube to the system 3 Holding the control panel and cable tube by its sides remove the control panel and cable tube away from the system Figure 152 Removing left control panel Next step Install the left control ...

Страница 199: ...ng the air shroud Installing the cooling fan assembly Removing the right control panel Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system NOTE Ensure that you note the routing of the cables as you remove them from the system board You must route the cables properly when you replace them to prevent the cables...

Страница 200: ...isite Follow the safety guidelines listed in Safety instructions Steps 1 Route the control panel cable and VGA cable through the side wall of the system 2 Align the control panel with the control panel slot on the system and attach the control panel to the system 3 Connect the VGA cable to the system board 4 Connect the control panel cable to the system board and secure it using cable latch 5 Usin...

Страница 201: ...eps 1 Install the cooling fan assembly 2 Install the air shroud 3 Follow the procedure listed in After working inside your system Related link Installing the cooling fan assembly Installing the air shroud Installing and removing system components 201 ...

Страница 202: ...he failed device s View status messages that inform you if tests are completed successfully View error messages that inform you of problems encountered during testing Running the Embedded System Diagnostics from Boot Manager Run the Embedded System Diagnostics ePSA if your system does not boot 1 When the system is booting press F11 2 Use the up arrow and down arrow keys to select System Utilities ...

Страница 203: ...etected devices Results Displays the results of all tests that are run System health Provides the current overview of the system performance Event log Displays a time stamped log of the results of all tests run on the system This is displayed if at least one event description is recorded Using system diagnostics 203 ...

Страница 204: ...escribes the connectors on the various boards in the system Jumpers on the system board help to disable the system and setup passwords You must know the connectors on the system board to install components and cables correctly Topics System board jumpers and connectors System board jumper settings Disabling forgotten password 8 204 Jumpers and connectors ...

Страница 205: ...ors Item Connector Description 1 J_ODD Optical drive power connector 2 A7 A1 A8 A2 A9 A3 Memory module sockets 3 J_FAN2U_6 Cooling fan 6 connector 4 J_BP3 Backplane 3 power connector 5 J_FAN2U_5 Cooling fan 5 connector 6 A6 A12 A5 A11 A4 A10 Memory module sockets 7 J_FAN2U_4 Cooling fan 4 connector Jumpers and connectors 205 ...

Страница 206: ...ane 0 power connector Riser 3 PCIe 225 W power 22 J_BP2 RSR2_225W Backplane 2 power connector Riser 2 PCIe 225 W power 23 J_BATT_SIG NVDIMM N battery signal connector 24 J_BATT_PWR NVDIMM N battery power connector 25 J_USB_INT Internal USB connector 26 J_IDSDM IDSDM vFlash connector 27 J_NDC NDC connector 28 J_R2_X24_IT9 Riser 2 connector 29 J_R2_3R_X8_IT9 Riser 2 connector 30 BATTERY Battery conn...

Страница 207: ...icing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product Steps 1 Turn off the system including any attached peripherals and disconnect the system from the electrical outlet 2 Remove the system cover 3 Move the jumper on the system board jumper from pins 2 and 4 to pins 4 and 6 4 Install the system cover The exis...

Страница 208: ...Related link Removing the system cover Installing the system cover 208 Jumpers and connectors ...

Страница 209: ...y b Select your product segment c Select your product The support page that lists the various support categories is displayed 5 For contact details of Dell Global Technical Support a Click Global Technical Support b The Contact Technical Support page is displayed with details to call chat or e mail the Dell Global Technical Support team Documentation feedback You can rate the documentation or writ...

Страница 210: ...nstalling and setting up a SupportAssist application in your IT environment you can receive the following benefits Automated issue detection SupportAssist monitors your Dell devices and automatically detects hardware issues both proactively and predictively Automated case creation When an issue is detected SupportAssist automatically opens a support case with Dell Technical Support Automated diagn...

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