C
HECK
YOUR
ADVANCED
SECURITY
SETTINGS
•
If you are using MAC address filtering to limit access to your wireless network, then you must add the printer
MAC address to the list of addresses allowed to connect to the wireless access point.
•
If you set the wireless access point to issue a limited number of IP addresses, then you must change this so that
the printer can be added.
Note:
If you do not know how to make these changes, then see the documentation that came with the wireless
router, or contact the person who set up your wireless network.
M
AKE
SURE
YOUR
COMPUTER
IS
CONNECTED
TO
YOUR
WIRELESS
ACCESS
POINT
(
WIRELESS
ROUTER
)
•
See if you have access to the Internet by opening your Web browser and accessing any site.
•
If there are other computers or resources on your wireless network, then check to see if you can access them
from your computer.
M
AKE
SURE
THAT
YOUR
COMPUTER
AND
PRINTER
ARE
CONNECTED
TO
THE
SAME
WIRELESS
NETWORK
If the printer is not on the same wireless network as the computer, then you will not be able to print wirelessly.
The SSID of the printer must match the SSID of the computer, if the computer is already connected to the wireless
network.
1
Obtain the SSID of the network that the computer is connected to.
a
Type the IP address of your wireless access point (wireless router) into the address field of your Web browser.
If you do not know the IP address of the wireless access point:
1
Click
, or click
Start
and then click
Run
.
2
In the Start Search or Run box, type
cmd
.
3
Press
Enter
or click
OK
.
The Command Prompt window opens.
4
Type
ipconfig
, and then press
Enter
. Check the Wireless Network Connection section:
•
The “Default Gateway” entry is typically the wireless access point .
•
The IP address appears as four sets of numbers separated by periods, such as 192.168.2.134.
b
Type the user name and password of the router when prompted.
c
Click
OK
.
d
On the main page, click
Wireless
or any other selection where settings are stored. The SSID will be displayed.
e
Write down the SSID.
Note:
Make sure you copy it exactly, including any capital letters.
2
Print the printer network setup page.
In the Wireless section, look for
SSID
.
3
Compare the SSID of the computer and SSID of the printer.
If the SSIDs are the same, then the computer and the printer are connected to the same wireless network.
If the SSIDs are not the same, then run the utility again to set up the printer on the wireless network used by
the computer.
Troubleshooting
91
