System Messages
Alert! Previous attempts at booting this system have failed at checkpoint [nnnn]. For help in resolving this problem, please note this checkpoint and
contact Dell Technical Support
—
The computer failed to complete the boot routine three consecutive times for the same error (see
Contacting Dell
for
assistance).
CMOS checksum error
—
Possible motherboard failure or RTC battery low. Replace the battery (see
Coin-Cell Battery
or see
Contacting Dell
for assistance).
CPU fan failure
—
Replace the CPU fan (see
Removing the Hard Drive Fan
).
Diskette Drive 0 seek failure
—
A cable may be loose, or the computer configuration information may not match the hardware configuration. Check HDD cable
connections, if installed (
Removing the Hard Drive Bracket Assembly
) and reseat the NVRAM module, if installed (see
Removing the NVRAM Module
).
Diskette read failure
—
The floppy disk may be defective or a cable may be loose. Check the cable connections to the floppy disk device.
Hard-disk read failure
—
Possible HDD failure during HDD boot test (see
Contacting Dell
for assistance). Check HDD cable connections, if installed (
Removing
the Hard Drive Bracket Assembly
) and reseat the NVRAM module, if installed (see
Removing the NVRAM Module
)
Keyboard failure
—
Keyboard failure or keyboard cable loose (see
Keyboard Problems
).
No boot device available
—
The system cannot detect a bootable device or partition.
l
If the NVRAM module is your boot device, ensure that it is properly seated (see
NVRAM Module
).
l
If the floppy drive is your boot device, ensure that the cables are connected and that a bootable floppy disk is in the drive.
l
If the hard drive is your boot device, ensure that the cables are connected and that the drive is installed properly and partitioned as a boot device (see
Hard Drive Assembly (Optional)
).
l
Enter the BIOS Setup Utility and ensure that the boot sequence information is correct (see
Entering the BIOS Setup Utility
).
No timer tick interrupt
—
A chip on the system board might be malfunctioning or motherboard failure (see
Contacting Dell
for assistance).
Non-system disk or disk error
—
Replace the floppy disk with one that has a bootable operating system or remove the floppy disk and restart the computer.
normally, continue to install additional memory modules (one at a time) until you have identified a faulty
module or reinstalled all modules without error.
l
If available, install working memory of the same type into your computer (see
Memory
).
l
If the problem persists, contact Dell (see
Contacting Dell
).
3
Possible system board
failure.
Time-Of-Day Clock test
failure
Keyboard controller test
failure
l
If the problem persists, contact Dell (see
Contacting Dell
).
4
RAM Read/Write failure.
l
Ensure that no special requirements for memory module/connector placement exist (see
Memory
).
l
Ensure that the memory you are using is supported by your computer (see
Memory
).
l
If the problem persists, contact Dell (see
Contacting Dell
).
5
Real time clock failure.
Possible battery or
system board failure.
l
Replace the battery (see
Replacing the Coin-Cell Battery
).
l
If the problem persists, contact Dell (see
Contacting Dell
).
6
Video BIOS Test Failure.
l
Contact Dell (see
Contacting Dell
).
7
CPU Cache test failure
l
Contact Dell (see
Contacting Dell
).
NOTE:
If the message you received is not included below, see the documentation for either the operating system or the program that was running
when the message appeared.
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