2-14
Dell Inspiron 5000 Reference and Troubleshooting Guide
If you still have a diskette drive problem, call Dell for technical assistance. See
Chapter 4, “Getting Help,” for instructions.
NOTICE: Do not attempt to clean drive heads with a swab. You could acci-
dentally misalign the heads and render the drive inoperable.
Resolve Display Problems
•
If the display is blank, the computer may be in standby or hibernate (save-to-disk
suspend) mode. To resume normal operations, press the power button.
•
Check the
Video Display Device
setting in the system setup program as
described in Appendix B, “Using the System Setup Program.” To use the inte-
grated display on the computer, this option must be set to
LCD Mode
or
Simul
Mode
.
NOTE: The operating system overrides the settings in the system setup program
if the computer is in MS-DOS mode.
•
Adjust brightness setting.
•
Run the
VESA/VGA Interface
tests as described in “Running the Dell Diagnos-
tics” found earlier in this chapter.
•
Restart the computer.
If you still have a display problem, call Dell for technical assistance. See Chapter 4,
“Getting Help,” for instructions.
Resolve External Monitor Problems
•
If the display is blank, the computer may be in standby or hibernate (save-to-disk
suspend) mode. To resume normal operations, press the power button.
•
Ensure that the video cable is firmly attached to the video connector on the back
of the computer and that the monitor power cable is plugged into a functional
electrical outlet.
•
Check the
Video Display Device
setting in the system setup program as
described in Appendix B, “Using the System Setup Program.” To use an external
monitor, this option must be set to
CRT Mode
or
Simul Mode
.
NOTE: The operating system overrides the settings in the system setup program
if the computer is in MS-DOS mode.
•
Adjust brightness and contrast settings.
•
Run the
VESA/VGA Interface
tests as described in “Running the Dell
Diagnostics” found earlier in this chapter.
•
Restart the computer.
If you still have an external monitor problem, call Dell for technical assistance. See
Chapter 4, “Getting Help,” for instructions.
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