Table 8. Configuration validation error (continued)
Error
Description
Possible cause and
recommendations
Example
error logs. Install the
missing element (cable,
riser, etc).
Comm Error
A configuration element is not responding
to iDRAC using the management interface
while running an inventory check.
System management
sideband communication
Comm Error: Backplane 2
Unplug AC Power, reseat
the element and replace
the element if the problem
persists.
For information on configuration errors displayed on the screen during POST or captured in the SEL/LC log, see
topic.
Error messages
This section describes the error messages displayed on the screen during POST or captured in the system event log (SEL)/
LifeCycle (LC) log.
Table 9. Error message HWC8010
Error code
HWC8010
Message
The System Configuration Check operation resulted in the following issue involving the dedicated
component type
Arguments
Riser, floating card (fPERC or BOSS), backplane, processor, cable, or other components
Detailed Description
The issue identified in the message is observed in the System Configuration Check operation.
Recommended
Response Action
Do the following and retry the operation:
1. Disconnect the input power.
2. Check for proper cable connection and component placement. If the issue persists, contact the
service provider.
Category
System Health (HWC = Hardware Config)
Severity
Critical
Trap/EventID
2329
Table 10. Error message HWC8011
Error code
HWC8011
Message
The System Configuration Check operation resulted in multiple issues involving the indicated component
type
Arguments
Riser, floating card (fPERC or BOSS), backplane, processor, cable, or other components
Detailed Description
Multiple issues are observed in the System Configuration Check operation.
Recommended
Response Action
Do the following and retry the operation:
1. Disconnect the input power.
2. Check for proper cable connection and component placement. If the issue persists, contact the
service provider.
Category
System Health (HWC = Hardware Config)
Severity
Critical
Minimum to POST and system management configuration validation
23