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Intrusion switch module...................................................................................................................................................90

Removing the intrusion switch module.................................................................................................................. 90
Installing the intrusion switch module..................................................................................................................... 91

Optional OCP card.............................................................................................................................................................91

Removing the OCP card.............................................................................................................................................91
Installing the OCP card.............................................................................................................................................. 92

Versabay assembly (Power Interposer Board)...........................................................................................................93

Versabay board view.................................................................................................................................................. 93
Removing the Versabay assembly (Power Interposer Board)..........................................................................94
Installing the Versabay assembly (Power Interposer Board)............................................................................94

Power supply unit..............................................................................................................................................................95

Trusted Platform Module................................................................................................................................................ 98

Upgrading the Trusted Platform Module...............................................................................................................98
Initializing TPM for users...........................................................................................................................................99
Initializing the TPM 2.0 for users............................................................................................................................ 99

System board..................................................................................................................................................................... 99

Removing the system board.....................................................................................................................................99
Installing the system board..................................................................................................................................... 100
Restoring Service Tag using Easy Restore.......................................................................................................... 101

Rear IO and LOM card....................................................................................................................................................102

Removing the Rear IO card and LOM card......................................................................................................... 102
Installing the Rear IO card and LOM card........................................................................................................... 103

Power distribution board............................................................................................................................................... 105

Power distribution board view................................................................................................................................105
Removing the power distribution board (PDB)..................................................................................................105
Installing the power distribution board (PDB)..................................................................................................... 110

Control panel..................................................................................................................................................................... 114

Chapter 5: Jumpers and connectors...........................................................................................122

Chapter 6: System diagnostics and indicator codes................................................................... 125

Viewing Home screen............................................................................................................................................... 128

Contents

Содержание EMC B25S

Страница 1: ...Dell EMC PowerEdge XE8545 Installation and Service Manual Part Number B25S Regulatory Type B25S001 March 2021 Rev A00 ...

Страница 2: ...ential damage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2020 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners ...

Страница 3: ...tions to download firmware 21 Options to download and install OS drivers 21 Downloading drivers and firmware 22 Chapter 4 Installing and removing system components 23 Safety instructions 23 Before working inside your system 24 After working inside your system 24 Recommended tools 24 Optional front bezel 25 Removing the front bezel 25 Installing the front bezel 26 System cover 26 Removing the syste...

Страница 4: ...50 Installing the Nvidia A100 GPU assembly 54 Hot plug fan board 58 Hot plug fan board view 58 Removing the hot plug fan board 58 Installing the hot plug fan board 59 System memory 60 System memory guidelines 60 General memory module installation guidelines 61 Removing a memory module 63 Installing a memory module 63 Cable routing 65 Processor and heat sink 66 Removing a heat sink 66 Removing the ...

Страница 5: ... the system board 99 Installing the system board 100 Restoring Service Tag using Easy Restore 101 Rear IO and LOM card 102 Removing the Rear IO card and LOM card 102 Installing the Rear IO card and LOM card 103 Power distribution board 105 Power distribution board view 105 Removing the power distribution board PDB 105 Installing the power distribution board PDB 110 Control panel 114 Removing the r...

Страница 6: ...ng system diagnostics 131 Dell Embedded System Diagnostics 131 Chapter 7 Getting help 133 Recycling or End of Life service information 133 Contacting Dell 133 Accessing system information by using QRL 133 Quick Resource Locator for PowerEdge XE8545 system 134 Receiving automated support with SupportAssist 134 6 Contents ...

Страница 7: ...ument provides an overview about the system information about installing and replacing components technical specifications diagnostic tools and guidelines to be followed while installing certain components 1 About this document 7 ...

Страница 8: ...ces of SAS SATA drives are seen as drives in this document unless specified otherwise For more information about supported drives see the www dell com poweredgemanuals Topics Front view of the system Rear view of the system Inside the system Locating the Express Service Code and Service Tag System information label Rail sizing and rack compatibility matrix Front view of the system Figure 1 Front v...

Страница 9: ... such as Service Tag NIC MAC address and so on If you have opted for the secure default access to iDRAC the Information tag also contains the iDRAC secure default password 5 GPU fan 12 N A Enables you to install GPU fans for thermal regulation For more information about the ports see the www dell com poweredgemanuals section Left control panel view Figure 2 Left control panel Table 2 Left control ...

Страница 10: ...Guide available at https www dell com idracmanuals NOTE You can configure iDRAC Direct by using a USB to micro USB type AB cable which you can connect to your laptop or tablet Cable length should not exceed 3 ft 0 91 meters Performance could be affected by cable quality 3 USB 2 0 compliant port The USB port is a 4 pin connector and 2 0 compliant This port enables you to connect USB devices to the ...

Страница 11: ...riser 3 N A This expansion card riser enables you to connect to the internal PCI Express device GPU For more information on the expansion cards that are supported on your system see www dell com poweredgemanuals 5 System identification button Press the system ID button To locate a particular system within a rack To turn the system ID on or off To reset iDRAC press and hold the button for more than...

Страница 12: ...www dell com poweredgemanuals 12 Power supply unit PSU 3 For more information on the PSU configurations see the www dell com poweredgemanuals 13 OCP NIC port optional N A This port supports OCP 3 0 The NIC ports are integrated on the OCP card which is connected to the system board 14 Power supply unit PSU 2 For more information on the PSU configurations see the www dell com poweredgemanuals 15 NIC...

Страница 13: ... Processor 1 socket 6 Memory DIMM socket for processor 1 E F G H 7 Cooling fan assembly 8 GPU air shroud 9 Service tag 10 Drive backplane 11 Cooling fan cage assembly 12 Memory DIMM socket for processor 2 A B C D 13 Processor 2 socket 14 Riser 4 15 Riser 3 PowerEdge XE8545 system overview 13 ...

Страница 14: ...gure monitor and troubleshoot the PowerEdge servers Figure 6 Locating the Express Service Code and Service tag 1 Information tag front view 2 Information tag back view 3 OpenManage Mobile OMM label 4 iDRAC MAC address and iDRAC secure password label 5 Service Tag Express Service Code QRL label The Mini Enterprise Service Tag MEST label is located on the rear of the system that includes Service Tag...

Страница 15: ...Figure 7 Service information PowerEdge XE8545 system overview 15 ...

Страница 16: ...Figure 8 Memory information and system board connectors Figure 9 Memory information and system board connectors 16 PowerEdge XE8545 system overview ...

Страница 17: ...Figure 10 Icon legend Figure 11 LED behavior Figure 12 Configuration and layout Figure 13 Express service tag PowerEdge XE8545 system overview 17 ...

Страница 18: ...ing Docs_Documents en rail rack matrix pdf The document provides the information that is listed below Specific details about rail types and their functionalities Rail adjustability ranges for various rack mounting flange types Rail depth with and without cable management accessories Rack types that are supported for various rack mounting flange types For more information about rack installation se...

Страница 19: ...grated Dell Remote Access Controller iDRAC is designed to make you more productive as a system administrator and improve the overall availability of Dell EMC servers iDRAC alerts you to system issues helps you to perform remote management and reduces the need for physical access to the system Options to set up iDRAC IP address To enable communication between your system and iDRAC you must first co...

Страница 20: ...em that has the shared LOM mode enabled Options to log in to iDRAC To log in to the iDRAC Web User Interface open a browser and enter the IP address You can log in to iDRAC as iDRAC user Microsoft Active Directory user Lightweight Directory Access Protocol LDAP user In the log in screen displayed if you have opted for secure default access to iDRAC enter the iDRAC secure default password available...

Страница 21: ...m support article sln308699 OpenManage Deployment Toolkit www dell com openmanagemanuals OpenManage Deployment Toolkit Dell certified VMware ESXi www dell com virtualizationsolutions NOTE For more information about Installation and How to videos for supported operating systems on PowerEdge system see Supported Operating Systems for Dell EMC PowerEdge systems Options to download firmware You can do...

Страница 22: ...ware It is recommended that you download and install the latest BIOS drivers and systems management firmware on the system Prerequisites Ensure that you clear the web browser cache before downloading the drivers and firmware Steps 1 Go to www dell com support drivers 2 Enter the Service Tag of the system in the Enter a Dell Service Tag Dell EMC Product ID or Model field and then press Enter NOTE I...

Страница 23: ... Safety instructions NOTE To avoid injury do not lift the system on your own Get others to assist you WARNING Opening or removing the system cover while the system is turned on may expose you to a risk of electric shock or injury due to moving parts such as fan blades CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs ...

Страница 24: ...d in Safety instructions on page 23 Steps 1 Power off the system and all attached peripherals 2 Disconnect the system from the electrical outlet and disconnect the peripherals 3 If applicable remove the system from the rack For more information see the Rail Installation Guide relevant to your rail solutions at www dell com poweredgemanuals 4 Remove the system cover After working inside your system...

Страница 25: ... listed in the Safety instructions on page 23 2 Keep the bezel key handy NOTE The bezel key is part of the LCD bezel package Steps 1 Unlock the bezel 2 Press the release button and disengage the left end of the bezel 3 Unhook the right end and remove the bezel Figure 15 Removing the front bezel Next steps Replace the front bezel Installing and removing system components 25 ...

Страница 26: ...slots on the system 2 Press the bezel until the release button clicks in place 3 Lock the bezel Figure 16 Installing the front bezel System cover Removing the system cover Prerequisites 1 Follow the safety guidelines listed in the Safety instructions on page 23 2 Power off the system and any attached peripherals 3 Disconnect the system from the electrical outlet and peripherals Steps 1 Using a 1 4...

Страница 27: ...ected and routed properly and no tools or extra parts are left inside the system Steps 1 Align the tabs on the system cover with the guide slots on the system and slide the system cover 2 Close the system cover release latch NOTE Ensure that the system cover closes without obstruction or unnecessary force Reseat any cables or components or realign the system cover if necessary 3 Using a 1 4 inch f...

Страница 28: ... system on page 24 GPU fan Removing the GPU fan Prerequisites 1 Follow the safety guidelines listed in the Safety instructions on page 23 2 If installed remove the front bezel Steps Press the release button on the GPU fan and slide the GPU fan out of the system 28 Installing and removing system components ...

Страница 29: ...e GPU fan Prerequisites 1 Follow the safety guidelines listed in the Safety instructions on page 23 2 If installed remove the front bezel Steps Align and slide the GPU fan into the GPU fan slot until the GPU fan clicks into place Installing and removing system components 29 ...

Страница 30: ...1 Follow the safety guidelines listed in the Safety instructions on page 23 2 Follow the procedure listed in Before working inside your system on page 24 Steps 1 Slide the middle top cover in the direction of the arrows marked on the middle top cover 2 Lift the middle top cover from the system 30 Installing and removing system components ...

Страница 31: ...guidelines listed in the Safety instructions on page 23 2 Follow the procedure listed in Before working inside your system on page 24 Steps 1 Align the middle top cover with the guide slots on the system 2 Slide the middle top cover to the front of the system until the middle top cover fits into place Installing and removing system components 31 ...

Страница 32: ...Figure 22 Installing the middle top cover Next steps Follow the procedure listed in After working inside your system on page 24 32 Installing and removing system components ...

Страница 33: ...stem on page 24 Steps Hold the edges of the air shroud and lift the air shroud out of the system Figure 23 Removing the air shroud Next steps Replace the air shroud Installing the air shroud Prerequisites 1 Follow the safety guidelines listed in the Safety instructions on page 23 2 Follow the procedure listed in Before working inside your system on page 24 Steps 1 Align the slot on the air shroud ...

Страница 34: ...y resulting in shutdown of the system and loss of data 1 Follow the safety guidelines listed in the Safety instructions on page 23 2 Follow the procedure listed in Before working inside your system on page 24 3 Remove the middle top cover 4 Disconnect all cables that are connected to the drive backplane Steps 1 Press the release latches of the GPU air shroud and slide the GPU air shroud towards to...

Страница 35: ...nstructions on page 23 2 Follow the procedure listed in Before working inside your system on page 24 3 Remove the middle top cover 4 Disconnect all cables that are connected to the drive backplane Steps 1 Hold the GPU air shroud with the front tilted up at an angle 2 Lower the GPU air shroud into the system and slide the GPU air shroud to the front of the system until it clicks firmly into place I...

Страница 36: ...system on page 24 Cooling fan Removing a cooling fan Prerequisites 1 Follow the safety guidelines listed in the Safety instructions on page 23 2 Follow the procedure listed in Before working inside your system on page 24 Steps Press the orange release tab and lift the cooling fan to disconnect the fan from the connector on the system board 36 Installing and removing system components ...

Страница 37: ...safety guidelines listed in the Safety instructions on page 23 2 Follow the procedure listed in Before working inside your system on page 24 Steps Align and lower the cooling fan into the cooling fan assembly until the fan clicks into place Figure 28 Installing a cooling fan Installing and removing system components 37 ...

Страница 38: ...stall the cooling fan cage assembly Installing the cooling fan cage assembly Prerequisites 1 Follow the safety guidelines listed in the Safety instructions on page 23 CAUTION Ensure that the cables inside the system are correctly installed and retained by the cable retention bracket before installing the cooling fan cage assembly Incorrectly installed cables may get damaged 2 Follow the procedure ...

Страница 39: ...fore working inside your system on page 24 3 Remove the middle top cover 4 Remove the GPU air shroud 5 Remove the air shroud 6 Remove the cooling fan assembly NOTE Ensure that you note the routing of the cables as you remove them from the system board Route the cable properly when you replace it to prevent the cable from being pinched or crimped Steps 1 Press the tab to open the side wall bracket ...

Страница 40: ...n assembly NOTE Ensure that you note the routing of the cables as you remove them from the system board Route the cable properly when you replace it to prevent the cable from being pinched or crimped Steps 1 With the side wall bracket open align the side wall bracket with the tabs on the chassis NOTE The procedure is same for both the side wall brackets 2 Press the side wall bracket down until the...

Страница 41: ...remove the front bezel 3 Using the management software prepare the drive for removal If the drive is online the green activity or fault indicator blinks while the drive is powering off When the drive indicators are off the drive is ready for removal For more information see the documentation for the storage controller CAUTION Before attempting to remove or install a drive while the system is runni...

Страница 42: ... and SATA drives in the same RAID volume is not supported CAUTION When installing a drive ensure that the adjacent drives are fully installed Inserting a drive carrier and attempting to lock its handle next to a partially installed carrier can damage the partially installed carrier s shield spring and make it unusable NOTE When a replacement hot swappable drive is installed while the system is pow...

Страница 43: ...equisites 1 Follow the safety guidelines listed in the Safety instructions on page 23 2 If installed remove the front bezel 3 Remove the drive carrier Steps 1 Using a Phillips 1 screwdriver remove the screws from the slide rails on the drive carrier NOTE If the hard drive or SSD carrier has Torx screw use Torx 6 for 2 5 inch drive screwdriver to remove the drive 2 Lift the drive out of the drive c...

Страница 44: ...s 1 Insert the drive into the drive carrier with the drive connector facing towards the rear of the carrier 2 Align the screw holes on the drive with the screws holes on the drive carrier 3 Using a Phillips 1 screwdriver secure the drive to the drive carrier with the screws NOTE When installing a drive into the drive carrier ensure that the screws are torqued to 4 lbf in NOTE If the hard drive or ...

Страница 45: ...es listed in the Safety instructions on page 23 2 If installed remove the front bezel 3 Remove the drive carrier CAUTION For proper system cooling drive blanks must be installed in all empty drive slots Steps Press the release button and slide the drive blank out of the drive slot Figure 37 Removing a drive blank Next steps Replace the drive blank Installing and removing system components 45 ...

Страница 46: ...f removed install the front bezel Drive backplane Drive backplane The PowerEdge XE8545 supports 10 x 2 5 inch SAS SATA NVMe drive backplane Figure 39 10 x 2 5 inch drive backplane 1 DST_SA2 PERC to backplane 2 DST_PA3 PCIe NVMe connector 3 DST_PB2 PCIe NVMe connector 4 BP_PWR_CTRL backplane power and signal cable to system board 5 DST_PA2 PCIe NVMe connector 6 DST_SA1 PERC to backplane 7 DST_PB1 P...

Страница 47: ...tructions on page 23 2 Follow the procedure listed in the Before working inside your system on page 24 3 Remove the middle top cover 4 Remove all the drives 5 Disconnect the drive backplane cables from the connector on the backplane Steps 1 Press the blue release tabs to disengage the drive backplane from the hooks on the system 2 Lift and pull the drive backplane out of the system NOTE To avoid d...

Страница 48: ...m being pinched or crimped Steps 1 Use the guides on the system as guides to align the slots on the backplane 2 Insert the backplane into the guides and lower the backplane until the blue release tabs clicks into place 3 Route the cables properly through the cable guide and connect the cables to the connector on the system board Figure 41 Installing the drive backplane Next steps 1 Install all the...

Страница 49: ...TDP W Heat sink type Fan Type ASHRAE A2 Max 35 C Ambient Limit Max 30 C Ambient Limit Max 25 C Ambient Limit Max 20 C Nvidia 500 W A100 80 GB GPU 2 5U GPU Heat sink Very High Performance Fan Not supported Not supported Max ambient support limit 28 C Supported Supported Nvidia 400 W A100 40 GB GPU Supported Supported Supported Supported NOTE When the 80 GB GPUs are installed the iDRAC sets the ther...

Страница 50: ...ructions on page 23 2 Follow the procedure listed in the Before working inside your system on page 24 3 Remove the middle top cover 4 Disconnect the drive backplane cables from the connector on the backplane 5 Remove the GPU air shroud 6 Remove the cooling fan cage Steps 1 Unlock the plunger for the thermal sponge bracket and remove bracket out of the system Figure 42 Removing the thermal sponge b...

Страница 51: ...ht GPU tray handles and the GPU tray stopper and pull the tray handles out of the system Figure 44 Removing the GPU tray handles 4 Loosen the captive screws that secure the GPU tray stopper and remove the stopper out of the system Installing and removing system components 51 ...

Страница 52: ...steps that are mentioned below a Lift the GPU assembly handle to disengage the GPU tray clips b Lift the clips to release them from the clip holders c Ensure that the clips are free and lower the GPU assembly handle Figure 46 Unlocking the GPU assembly handle 7 Reinstall the GPU tray handles to the GPU tray and lock the plungers to lock them to the GPU tray 52 Installing and removing system compon...

Страница 53: ...e GPU tray from the connector and the guide pins on the system CAUTION While removing the GPU assembly from the system ensure that the GPU connectors do not collide with anything to avoid damage 9 Hold the GPU tray handles and lift the GPU assembly out of the system Installing and removing system components 53 ...

Страница 54: ...Remove the cooling fan cage NOTE Route the cables properly when you replace the component to prevent the cables from being pinched or crimped Steps 1 Hold the GPU tray handles and lower the GPU assembly into the system by aligning with the guide pins 2 Slide the GPU assembly holding the GPU tray handles to engage the GPU assembly to the connectors in the system CAUTION While installing the GPU ass...

Страница 55: ...l the GPU tray handles out of the system Figure 50 Removing the GPU tray handles 4 To lock the GPU assembly to the chassis follow the steps that are mentioned below a Lift the GPU assembly handle to extend the clips b Fit the clips into the holders Installing and removing system components 55 ...

Страница 56: ...ocking the GPU assembly handle 5 Connect the GPU power cable to the connector in the GPU assembly 6 Align the GPU tray stopper to the chassis and tighten the captive screws to secure the stopper Figure 52 Installing the GPU tray stopper 7 Align and install the GPU tray handles to the GPU tray and lock the plungers for the GPU tray handles and the GPU tray stopper 56 Installing and removing system ...

Страница 57: ...es 8 Align and lower the GPU jig to the GPU assembly and lock the plungers Figure 54 Installing the GPU jig 9 Align the thermal sponge bracket to the guide pin on the GPU jig and lock the plunger Installing and removing system components 57 ...

Страница 58: ...m on page 24 Hot plug fan board Hot plug fan board view Figure 56 Hot plug fan board connectors 1 HPFB FAN_PWR_T B power connector 2 HPFB plunger 3 HPFB SIG1_T B signal connector Removing the hot plug fan board Prerequisites 1 Follow the safety guidelines listed in the Safety instructions on page 23 2 Follow the procedure listed in the Before working inside your system on page 24 3 If installed re...

Страница 59: ...d Installing the hot plug fan board Prerequisites 1 Follow the safety guidelines listed in the Safety instructions on page 23 2 Follow the procedure listed in the Before working inside your system on page 24 3 If installed remove the front bezel 4 Remove the GPU fans 5 Disconnect the drive backplane cables from the connector on the backplane 6 Remove the middle top cover 7 Remove the GPU air shrou...

Страница 60: ...he front bezel 7 Follow the procedure listed in After working inside your system on page 24 System memory System memory guidelines The PowerEdge XE8545 system supports DDR4 registered DIMMs RDIMMs System memory holds the instructions that are started by the processor Your system memory is organized into eight channels per processor two memory sockets per channel 16 memory sockets per processor and...

Страница 61: ...hannel DPC RDIMM 2 R 32 GB 64 GB DDR4 1 2 V 3200 MT s 3200 MT s 2933 MT s General memory module installation guidelines To ensure optimal performance of your system observe the following general guidelines when configuring your system memory If your system s memory configurations fail to observe these guidelines your system might not boot stop responding during memory configuration or operate with...

Страница 62: ...e memory modules being installed so always populate memory channels identically with equal DIMMs for best performance Minimum recommended configuration is to populate four equal memory modules per processor AMD recommends limiting processors in that system to 32 cores or less Populate eight equal memory modules per processor one DIMM per channel at a time to maximize performance NOTE Equal memory ...

Страница 63: ...y module socket CAUTION Handle each memory module only by the card edges ensuring not to touch the middle of the memory module or metallic contacts 3 Lift the memory module away from the system Figure 60 Removing a memory module Next steps Replace the memory module Installing a memory module Prerequisites 1 Follow the safety guidelines listed in the Safety instructions on page 23 2 Follow the proc...

Страница 64: ...rt both ends of the memory module simultaneously 4 Press the memory module with your thumbs until the ejectors firmly click into place When the memory module is properly seated in the socket the levers on the memory module socket align with the levers on the other sockets that have memory modules that are installed Figure 61 Installing a memory module Next steps 1 If removed install the air shroud...

Страница 65: ...Cable routing Figure 62 Lower section of the XE8545 system Figure 63 Upper section of the XE8545 system with risers Installing and removing system components 65 ...

Страница 66: ...ystem has been powered off Allow the heat sink and processor to cool down before handling them Steps 1 Using a Torx T20 screwdriver loosen the captive screws in the order that is mentioned on the heat sink a Partially loosen the captive screws 1 and 2 approximately three turns b Partially loosen the captive screws 3 and 4 approximately three turns c Loosen the captive screws 1 and 2 completely d L...

Страница 67: ...on page 23 2 Follow the procedure listed in the Before working inside your system on page 24 3 Remove the heat sink CAUTION You may find the CMOS battery loss or CMOS checksum error is displayed during the first instance of powering on the system after the processor or system board replacement which is expected To fix contact Dell Technical Support Steps 1 Using a Torx T20 screwdriver loosen the s...

Страница 68: ... plate 2 Release the processor socket rail frame by lifting the blue latches Figure 67 Lifting the rail frame 3 Holding the plastic tab on the processor tray slide the tray out of the rail frame 68 Installing and removing system components ...

Страница 69: ...y guidelines listed in the Safety instructions on page 23 2 Follow the procedure listed in Before working inside your system on page 24 3 Remove the heat sink Steps 1 Holding the plastic tab on the processor tray slide the tray into the processor socket rail frame until firmly seated Installing and removing system components 69 ...

Страница 70: ... plate to the processor socket base by tightening the screws in the sequence 1 2 and 3 When all three screws are fully threaded the socket is then actuated NOTE The screw numbers are marked on the force plate NOTE Press the force plate while tightening the screws to avoid tilting of the processor cover out of the processor socket 70 Installing and removing system components ...

Страница 71: ...tructions on page 23 2 Follow the procedure listed in the Before working inside your system on page 24 3 Remove the air shroud 4 If installed remove the processor dust cover Steps 1 If you are using an existing heat sink remove the thermal grease on the heat sink by using a clean lint free cloth NOTE For a new heat sink the thermal paste is preapplied to the heat sink Remove the protective cover a...

Страница 72: ... screws on the system board 4 Using a Torx T20 screwdriver tighten the captive screws in the order that is mentioned below NOTE The captive screw numbers are marked on the heat sink and are tightened to a torque value of 12 0 1 2 lbf in a Partially tighten the captive screws 1 and 2 approximately three turns b Partially tighten the captive screws 3 and 4 approximately three turns c Tighten the cap...

Страница 73: ...ection in the Dell EMC PowerEdge Servers Troubleshooting Guide at www dell com poweredgemanuals Expansion card installation guidelines The following table describes the supported expansion cards Table 16 Expansion card riser configuration 1 PCIe slots Width Length Height Processor 1 Processor 2 Processor 2 Processor 2 Riser 1A Riser 2C Riser 3D Riser 4B Slot 2 DW HL FH x16 Slot 6 SW HL LP x16 Slot...

Страница 74: ...x NIC 100 Gb Full Height CX6 2 1 Mellanox NIC 100 Gb Full Height Q56 2 1 Intel NIC 25 Gb Full Height SFP 2 1 Broadcom NIC 25 Gb Full Height 57414 2 1 Mellanox NIC Full Height HDRV 2 1 Mellanox NIC 100 Gb Low Profile CX6 6 1 Mellanox NIC 100 Gb Low Profile Q56 6 1 Intel NIC 25 Gb Low Profile SFP 6 1 Broadcom NIC 25 Gb Low Profile 57414 6 1 Mellanox NIC Low Profile HDRV 6 1 Inventec PERC 4 GB Full H...

Страница 75: ...l OCP3 1 Gb Internal 1 Mellanox OCP3 25 Gb Internal 1 Removing the expansion card risers Prerequisites 1 Follow the safety guidelines listed in the Safety instructions on page 23 2 Follow the procedure listed in the Before working inside your system on page 24 3 Disconnect any cables that are connected to the expansion card or the risers Steps 1 For Riser 1 loosen the captive screws on the riser a...

Страница 76: ...ng the edges lift the expansion card riser from the riser connector on the system board Figure 75 Removing the expansion card riser Riser 3 3 For Riser 2 press the blue button on the riser and holding the touch points lift the expansion card riser from the riser connector on the system board 76 Installing and removing system components ...

Страница 77: ... riser and then press the blue release tab on the riser and holding the touch point lift the expansion card riser from the riser connector on the system board Figure 77 Removing the expansion card riser Riser 4 Next steps Replace the expansion card riser Installing and removing system components 77 ...

Страница 78: ...ch points align the holes on the expansion card riser with the guides on the system board 2 Lower the expansion card riser into place and press the touch points until the expansion card riser connector is fully seated on the system board connector 3 Tighten the captive screws on the risers and system if any NOTE The numbers on the image do not depict the exact steps The numbers are for representat...

Страница 79: ...Figure 79 Installing the expansion card riser Riser 2 Figure 80 Installing the expansion card riser Riser 1 Installing and removing system components 79 ...

Страница 80: ...Follow the procedure listed in the Before working inside your system on page 24 3 If applicable disconnect the cables from the expansion card 4 Remove the expansion card riser Steps 1 Pull and lift the expansion card retention latch lock to open 2 Pull the black card holder before removing the card from the Riser 1 3 Hold the expansion card by the edges and pull the card until the card edge connec...

Страница 81: ... 3 5 For Riser 2 open the metal retention latch and pull the black card holder to release the expansion card 6 Hold the expansion card by the edges and pull the card until the card edge connector disengages from the expansion card connector on Riser 2 NOTE Riser 1 Riser 3 and Riser 4 must be removed before removing Riser 2 Installing and removing system components 81 ...

Страница 82: ...nstall the filler brackets and close the metal retention latch Figure 85 Installing the filler bracket for Riser 2 8 If the expansion card is not going to be replaced install a filler bracket and close the card retention latch NOTE The procedure is similar for Riser 4 82 Installing and removing system components ...

Страница 83: ...E For instructions see the documentation accompanying the card 4 If applicable disconnect the cables from the expansion card 5 Remove the expansion card riser Steps 1 Pull and lift the expansion card retention latch lock to open 2 If installed remove the filler bracket NOTE Store the filler bracket for future use Filler brackets must be installed in empty expansion card slots to maintain Federal C...

Страница 84: ...its edges and align the card edge connector with the expansion card connector on the riser 5 Insert the card edge connector firmly into the expansion card connector until the card is fully seated 6 Close the metal retention latch 7 Push the black card holder to hold the card in the riser NOTE The numbers on the image do not depict the exact steps The numbers are for representation of sequence 84 I...

Страница 85: ...with the expansion card connector on the riser 10 Insert the card edge connector firmly into the expansion card connector until the card is fully seated 11 Close the expansion card retention latch 12 Push the black card holder to hold the card in the riser NOTE The procedure is similar for Riser 4 NOTE The numbers on the image do not depict the exact steps The numbers are for representation of seq...

Страница 86: ...uidelines listed in the Safety instructions on page 23 2 Follow the procedure listed in the Before working inside your system on page 24 3 Remove the BOSS card The BOSS card removal is similar to removing expansion card from the expansion card riser Steps 1 Using the Phillips 1 screwdriver remove the screws securing the M 2 SSD module to the BOSS card 2 Pull the M 2 SSD module to disconnect from t...

Страница 87: ... working inside your system on page 24 3 Remove the BOSS card Removing BOSS card is similar to removing expansion card from the expansion card riser Steps 1 Align the M 2 SSD module at an angle with the BOSS card connector 2 Insert the M 2 SSD module until it is firmly seated in the BOSS card connector 3 Using the Phillips 1 screwdriver secure the M 2 SSD module on the BOSS card with the screw Ins...

Страница 88: ...ufacturer Discard used batteries according to the manufacturer s instructions See the Safety instructions that came with your system for more information 1 Follow the safety guidelines listed in the Safety instructions on page 23 2 Follow the procedure listed in the Before working inside your system on page 24 3 If applicable disconnect the power or data cables from the expansion cards 4 Remove th...

Страница 89: ...o place Figure 95 Installing the system battery Next steps 1 Install the expansion card risers 2 If applicable connect the cables to one or more expansion cards 3 Follow the procedure listed in After working inside your system on page 24 4 Confirm that the battery is operating properly by performing the following steps a Enter the System Setup while booting by pressing F2 Installing and removing s...

Страница 90: ... working inside your system on page 24 3 Remove the expansion card riser NOTE Ensure that you note the routing of the cables as you remove them from the system board Route the cable properly when you replace it to prevent the cable from being pinched or crimped Steps 1 Disconnect the intrusion switch cable from the connector on the rear I O board 2 Using a Phillips 2 screwdriver loosen the screw o...

Страница 91: ... system 2 Slide the intrusion switch module into the slot in the system until firmly seated 3 Using a Phillips 2 screwdriver tighten the screw on the intrusion switch module 4 Connect the intrusion switch cable to the connector on the rear I O board Figure 97 Installing the intrusion switch module Next steps 1 Install the expansion card riser 2 Follow the procedure listed in After working inside y...

Страница 92: ...e safety guidelines listed in the Safety instructions on page 23 2 Follow the procedure listed in the Before working inside your system on page 24 3 Remove the expansion card riser Steps 1 If installed remove the filler bracket 2 Open the blue latch on the system board 3 Slide the OCP card into the slot in the system 4 Push until the OCP card is connected to the connector on the system board 5 Clo...

Страница 93: ...nsion card riser 2 Follow the procedure listed in After working inside your system on page 24 Versabay assembly Power Interposer Board Versabay board view Figure 100 Versabay board connectors 1 VSB SIG1 L R 2 VSB GND L R Installing and removing system components 93 ...

Страница 94: ...nd slide the Versabay tray to rear of the system 4 Disengage the Versabay assembly from the chassis and lift it out of the system NOTE The procedure is similar for both Versabay assembly components Figure 101 Removing the Versabay assembly Next steps Replace the Versabay assembly Installing the Versabay assembly Power Interposer Board Prerequisites 1 Follow the safety guidelines listed in the Safe...

Страница 95: ...uration see the Lifecycle Controller User s Guide at https www dell com idracmanuals Hot spare feature Your system supports the hot spare feature that significantly reduces the power overhead associated with power supply unit PSU redundancy When the hot spare feature is enabled one of the redundant PSUs is switched to the sleep state The active PSU supports 100 percent of the system load thus oper...

Страница 96: ... the strap on the PSU handle 4 Unlatch and lift or remove the optional cable management accessory if it interferes with the PSU removal For information about the cable management when the PSU is removed or installed while the system is in a rack see the system s cable management arm documentation at https www dell com poweredgemanuals Steps Press the release latch and holding the PSU handle slide ...

Страница 97: ...swapping or hot adding a new PSU wait for 15 seconds for the system to recognize the PSU and determine its status The PSU redundancy may not occur until discovery is complete The PSU status indicator turns green to indicate that the PSU is functioning properly Removing a power supply unit blank Prerequisites Follow the safety guidelines listed in the Safety instructions on page 23 Steps Pull the b...

Страница 98: ...graphic binding the removed TPM cannot be reinstalled or installed on another system board Removing the TPM Steps 1 Locate the TPM connector on the system board 2 Press to hold the module down and remove the screw using the security Torx 8 bit shipped with the TPM module 3 Slide the TPM module out from its connector 4 Push the plastic rivet away from the TPM connector and rotate it 90 counterclock...

Страница 99: ...ION If you are using the Trusted Platform Module TPM with an encryption key you may be prompted to create a recovery key during program or System Setup Be sure to create and safely store this recovery key If you replace this system board you must supply the recovery key when you restart your system or program before you can access the encrypted data on your drives 1 Follow the safety guidelines li...

Страница 100: ...re replacing the system board replace the old iDRAC MAC address label in the Information tag with the iDRAC MAC address label of the replacement system board 1 Follow the safety guidelines listed in the Safety instructions on page 23 2 Follow the procedure listed in Before working inside your system on page 24 3 If you are replacing the system board remove all the components that are listed in the...

Страница 101: ...e Easy Restore feature to restore the Service Tag See the Restoring the system by using the Easy Restore feature section b If the service tag is not backed up in the backup flash device enter the system service tag manually See the Manually update the Service Tag by using System Setup section c Update the BIOS and iDRAC versions Reenable the Trusted Platform Module TPM See the Upgrading the Truste...

Страница 102: ...ter replacing a system board if Easy Restore fails follow this process to manually enter the Service Tag using System Setup About this task If you know the system Service Tag use the System Setup menu to enter the Service Tag Steps 1 Turn on the system 2 To enter the System Setup press F2 3 Click Service Tag Settings 4 Enter the Service Tag NOTE You can enter the Service Tag only when the Service ...

Страница 103: ...re listed in the Before working inside your system on page 24 3 Remove the system board Steps 1 Align the connectors and slots on Rear IO card and LOM card with the connector and standoffs on the system board 2 Press the Rear IO card and LOM card until firmly seated on the system board connector 3 Using a Phillips 2 screwdriver secure the Rear IO card and LOM card to the system board with the two ...

Страница 104: ...e 109 Installing the Rear IO card and LOM card Next steps 1 Install the system board 2 Follow the procedure listed in After working inside your system on page 24 104 Installing and removing system components ...

Страница 105: ...LEAK1 16 PDB LEAK2 17 PDB VSB_PWR_L 18 PDB VSB_GND_L Removing the power distribution board PDB Prerequisites 1 Follow the safety guidelines listed in the Safety instructions on page 23 2 Follow the procedure listed in the Before working inside your system on page 24 3 Disconnect cables that are connected to the components 4 Remove the following components a Air shroud b Cooling fan cage assembly c...

Страница 106: ...ir shroud l Nvidia A100 GPU assembly Steps 1 Unlock the plungers to release the PDB tray handle from the PDB tray Figure 111 Removing the PDB tray handle 2 Remove the screws to remove the Versabay assembly power cables and disconnect other cables 106 Installing and removing system components ...

Страница 107: ...Figure 112 Disconnect the cables 3 Align and install the PDB tray handle to the PDB tray and lock the plungers Installing and removing system components 107 ...

Страница 108: ...talling the PDB tray handle 4 Unlock the plungers that secure the PDB tray to the chassis and slide the PDB tray to the rear of the system to disengage it from the system 108 Installing and removing system components ...

Страница 109: ...he PDB tray out of the system and unlock the plungers for the PDB tray handles 6 Remove all the screws to release the PDB from the PDB tray and lift it from the PDB tray Figure 115 Removing the PDB Installing and removing system components 109 ...

Страница 110: ...ove all the components that are listed in the removing the power distribution board PDB section Steps 1 Align the PDB to the PDB tray and secure it with the screws Figure 116 Installing the PDB 2 Align the PDB tray handle to the PDB tray and lock the plungers 3 Align the PDB tray to the guiding pins in the chassis and lower it and slide to the front of the system 4 Lock the plungers on the PDB tra...

Страница 111: ...Figure 117 Installing the PDB tray 5 Unlock the plungers for the PDB tray handle and disengage it from the PDB tray Installing and removing system components 111 ...

Страница 112: ...Figure 118 Removing the PDB tray handle 6 Connect all the cables and secure the Versabay assembly power cables with the screws 112 Installing and removing system components ...

Страница 113: ...Figure 119 Connecting the cables 7 Align the PDB tray handle to the PDB tray and lock the plungers Figure 120 Install the PDB tray handle Installing and removing system components 113 ...

Страница 114: ...r working inside your system on page 24 Control panel Removing the right control panel Prerequisites 1 Follow the safety guidelines listed in the Safety instructions on page 23 2 Follow the procedure listed in the Before working inside your system on page 24 3 Remove the middle top cover 4 Remove the air shroud 5 Remove the cooling fan assembly 6 Remove the side wall bracket Steps 1 Using the Phil...

Страница 115: ...anel cable and the VGA cable from the connectors on the system board 3 Holding the cable slide the right control panel out of the system NOTE Observe the routing of the cable as you remove the right control panel from the system Installing and removing system components 115 ...

Страница 116: ...d remove the air shroud 5 Remove the cooling fan assembly 6 Remove the side wall bracket Steps 1 Align and slide the right control panel in the slot on the system and secure the control with four screws 2 Connect the right control panel cable and VGA cable to the connectors on the system board 3 Route the right control panel cable through the side wall of the system Align the front top cover to th...

Страница 117: ...ling the right control panel 4 Using the Phillips 1 screwdriver tighten the 16 screws that secure the front top cover to the system Figure 124 Installing the front top cover Installing and removing system components 117 ...

Страница 118: ... 4 Remove the air shroud 5 Remove the cooling fan assembly 6 Remove the side wall bracket Steps 1 Disconnect the control panel cable from the connector on the system board 2 Using the Phillips 1 screwdriver remove the 16 screws that secure the front top cover to the system Figure 125 Removing the front top cover 3 Using the Phillips 1 screwdriver remove the four screws that secure the left control...

Страница 119: ...emove the air shroud 5 Remove the cooling fan assembly 6 Remove the side wall bracket Steps 1 Align and slide the left control panel in the slot on the system and secure them to the system with four screws 2 Connect the left control panel cable to the connector on the system board 3 Route the left control panel cable through the side wall of the system Align the front top cover to the system NOTE ...

Страница 120: ...lling the left control panel 4 Using the Phillips 1 screwdriver tighten the 16 screws to secure the front top cover to the system Figure 128 Installing the front top cover 120 Installing and removing system components ...

Страница 121: ...de wall bracket 2 Install the cooling fan assembly 3 Install the middle top cover 4 Install the air shroud 5 Follow the procedure listed in After working inside your system on page 24 Installing and removing system components 121 ...

Страница 122: ...tem and reset the passwords To install components and cables correctly you must be able to identify the connectors on the system board Topics System board connectors System board jumper settings Disabling a forgotten password System board connectors Figure 129 System board jumpers and connectors Table 20 System board jumpers and connectors Item Connector Description 1 PSU2 Versabay connector left ...

Страница 123: ...USB connector IDSDM Internal USB connector 16 MB_FRONT_VIDEO Front VGA 17 SIG_PWR_4 GPU power 18 IO_RISER1 CPU1 Riser 1 19 SL8_CPU1_PA2 PCIe NVMe connector 8 20 SL7_CPU1_PB2 PCIe NVMe connector 7 21 PSU1 Versabay connector right 22 BOSS_CARD_PWR BOSS card power 23 NVRAM_CLR NVRAM_CLR Jumpers 24 RGT_CP Right control panel 25 FAN_2U6 Fan 6 26 PWRD_EN PWRD_EN Jumpers 27 A16 A8 A15 A7 A14 A4 A13 A3 DI...

Страница 124: ...em include a system password and a setup password The password jumper enables or disables password features and clears any password s currently in use Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and suppor...

Страница 125: ...he indicator turns solid amber if there is a drive error Check the System Event Log to determine if the drive has an error Run the appropriate Online Diagnostics test Restart the system and run embedded diagnostics ePSA If the drives are configured in a RAID array restart the system and enter the host adapter configuration utility program Temperature indicator The indicator turns solid amber if th...

Страница 126: ...ory error occurs Check the System Event Log or system messages for the location of the failed memory Reseat the memory module If the problem persists see the Getting help section PCIe indicator The indicator turns solid amber if a PCIe card experiences an error Restart the system Update any required drivers for the PCIe card Reinstall the card If the problem persists see the Getting help section N...

Страница 127: ...lthy Amber with 2s on and 1s off Indicates fan failure S5 Off Indicates there is no fault with the fan Blinking Amber from fan 7 12 Indicates Hot swap controller HSC failure 48 V Voltage Regulator Module VRM failure other PDB fault Blinking Amber from fan 13 18 Indicates GPU power failure related to the GPU board Blinking Amber on all GPU fans Indicates GPU over temperature protection OTP related ...

Страница 128: ... help The LCD backlight remains off if LCD messaging is powered off using the iDRAC utility the LCD panel or other tools Figure 132 LCD panel features Table 25 LCD panel features Item Button or display Description 1 Left Moves the cursor back in one step increments 2 Select Selects the menu item highlighted by the cursor 3 Right Moves the cursor forward in one step increments During message scroll...

Страница 129: ... Up Error Code type the error code and then click Look it up Set home Select the default information to be displayed on the Home screen See View menu section for the options and option items that can be set as the default on the Home screen View menu NOTE When you select an option in the View menu you must confirm the option before proceeding to the next action Table 27 View menu Option Descriptio...

Страница 130: ...is connected to a valid network at less than its maximum port speed and data is mot being sent or received Link indicator is blinking green and activity is off Indicates that the NIC identify is enabled through the NIC configuration utility Power supply unit indicator codes AC power supply units PSUs have an illuminated translucent handle that serves as an indicator The indicator shows if power is...

Страница 131: ...ups or devices allowing you to Run tests automatically or in an interactive mode Repeat tests Display or save test results Run thorough tests to introduce additional test options to provide extra information about the failed device s View status messages that inform you if tests are completed successfully View error messages that inform you of issues encountered during testing Running the Embedded...

Страница 132: ...on of all detected devices Results Displays the results of all tests that are run System health Provides the current overview of the system performance Event log Displays a time stamped log of the results of all tests run on the system This is displayed if at least one event description is recorded 132 System diagnostics and indicator codes ...

Страница 133: ...om support home 2 Select your country from the drop down menu on the lower right corner of the page 3 For customized support a Enter the system Service Tag in the Enter a Service Tag Serial Number Service Request Model or Keyword field b Click Submit The support page that lists the various support categories is displayed 4 For general support a Select your product category b Select your product se...

Страница 134: ...r storage and networking devices By installing and setting up a SupportAssist application in your IT environment you can receive the following benefits Automated issue detection SupportAssist monitors your Dell EMC devices and automatically detects hardware issues both proactively and predictively Automated case creation When an issue is detected SupportAssist automatically opens a support case wi...

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