Dell E1916H Скачать руководство пользователя страница 60

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Troubleshooting

Synchronization
Problems

Screen is scrambled or
appears torn

•

Reset the monitor to

Factory

Settings

•

Perform Auto Adjust via OSD.

•

Adjust Phase and Pixel Clock controls
via OSD.

•

Perform monitor self-test feature
check to determine if the scrambled
screen appears in self-test mode.

•

Check for bent or broken pins in the
video cable connector.

•

Restart the computer in the safe
mode.

Safety-Related Issues

Visible signs of smoke
or sparks

•

Do not perform any troubleshooting
steps.

•

Contact Dell immediately.

Intermittent Problems

Monitor malfunctions
on & off

•

Ensure that the video cable
connecting the monitor to the
computer is connected properly and
is secure.

•

Reset the monitor to

Factory

Settings

•

Perform monitor self-test feature
check to determine if the intermittent
problem occurs in self-test mode.

Missing Color

Picture missing color

•

Perform monitor self-test feature
check.

•

Ensure that the video cable
connecting the monitor to the
computer is connected properly and
is secure.

•

Check for bent or broken pins in the
video cable connector.

Wrong Color

Picture color not good

•

Change the Color Mode in the Color
OSD to Graphics or Video depending
on the application.

•

Try different Color Preset Settings
in Color OSD. Adjust R/G/B value in
Color OSD if the Color Management
is turned off.

•

Change the Input Color Format to PC
RGB or YPbPr in the

Color

OSD.

Содержание E1916H

Страница 1: ...Regulatory model E1916Hf E1916Hef E2016Hb E2216Hf E2316Hf E2416Hb User s Guide Dell E1916H Dell E1916He Dell E2016H Dell E2216H Dell E2316H Dell E2316Hr Dell E2416H ...

Страница 2: ...these materials in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell and the DELL logo are trademarks of Dell Inc Microsoft Windows and the Windows start button logo are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Other trademarks and trade names may be used in...

Страница 3: ...y Pixel Policy 21 Maintenance Guidelines 21 Setting Up the Monitor 22 Attaching the Stand 22 Connecting Your Monitor 23 Organizing Your Cables 24 Removing the Monitor Stand 24 Wall Mounting Optional 25 Operating the Monitor 26 Power On the Monitor 26 Using the Front Panel Controls 26 Using the On Screen Display OSD Menu 27 Setting the Maximum Resolution 54 Using the Tilt 55 ...

Страница 4: ...ix 64 Safety Instructions 64 FCC Notices U S Only and Other Regulatory Information 64 Contact Dell 64 Setting the display resolution to 1366 x 768 for E1916H E1916He or 1600 x 900 for E2016H or 1920 x 1080 for E2216H E2316H E2316Hr E2416H Maximum 65 Procedures for setting up dual monitors 67 Setting Display Styles For Multiple Monitor 73 ...

Страница 5: ...components and Contact Dell if anything is missing NOTE Some items may be optional and may not ship with your monitor Some features or media may not be available in certain countries Monitor Stand Riser Stand Base VESA Screw Cover Power Cable varies with countries DisplayPort Cable for E1916H E1916He E2016H E2216H E2316H E2416H VGA Cable for E2316Hr ...

Страница 6: ...l screen support for lower resolutions E2416H 60 97 cm 24 0 inches diagonal viewable image size 1920 x 1080 resolution plus full screen support for lower resolutions Tilt adjustment capability Removable pedestal and Video Electronics Standards Association VESA 100 mm mounting holes for flexible mounting solutions Plug and play capability if supported by your system On Screen Display OSD adjustment...

Страница 7: ...itor 7 Identifying Parts and Controls Front View 1 Function buttons For more information see Operating the Monitor 2 Power On Off button with LED indicator Back View E1916H E1916He E2016H Back View with Monitor Stand ...

Страница 8: ...nitor 2 Regulatory rating label Lists the regulatory approvals 3 Security lock slot Secures monitor with security lock security lock not included 4 Barcode serial number label Refer to this label if you need to contact Dell for technical support 5 Cable management slot Use to organize cables by placing them through the slot Side View Right Side ...

Страница 9: ...des If you have VESA s DPM compliance display card or software installed in your PC the monitor automatically reduces its power consumption when not in use This is referred to as Power Save Mode If the computer detects input from keyboard mouse or other input devices the monitor automatically resumes functioning The following table shows the power consumption and signaling of this automatic power ...

Страница 10: ...onsumption On Mode 18 2 W E2316H E2316Hr VESA Modes Horizontal Sync Vertical Sync Video Power Indicator Power Consumption Normal operation Active Active Active White 25 W Maximum 20 W Typical Active off mode Inactive Inactive Blank Glowing white Less than 0 3 W Switch off Off Less than 0 3 W Energy Star Power Consumption On Mode 19 4 W E2416H VESA Modes Horizontal Sync Vertical Sync Video Power In...

Страница 11: ...n with max luminance and contrast Energy consumption On Mode is tested at 230 Volts 50 Hz This document is informational only and reflects laboratory performance Your product may perform differently depending on the software components and peripherals you ordered and shall have no obligation to update such information Accordingly the customer should not rely upon this information in making decisio...

Страница 12: ...ts 15 pin D Sub connector Pin Number Monitor Side of the 15 pin Side Signal Cable 1 Video Red 2 Video Green 3 Video Blue 4 GND 5 Self test 6 GND R 7 GND G 8 GND B 9 DDC 5 V 10 GND sync 11 GND 12 DDC data 13 H sync 14 V sync 15 DDC clock ...

Страница 13: ...t Connector Pin Number 20 pin Side of the Connected Signal Cable 1 ML0 p 2 GND 3 ML0 n 4 ML1 p 5 GND 6 ML1 n 7 ML2 p 8 GND 9 ML2 n 10 ML3 p 11 GND 12 ML3 n 13 GND 14 GND 15 AUX p 16 GND 17 AUX n 18 HPD 19 DP_PWR_Return 20 3 3 V DP_PWR ...

Страница 14: ...06 mm 18 74 inches Vertical Active Area 230 4 mm 9 07 inches 239 76 3 42 mm 9 44 0 13 inches 267 79 mm 10 54 inches Area 94417 92 mm2 146 35 inches2 102552 65 1050 mm2 158 84 1 56 inches2 127484 10 mm2 197 52 inches2 Pixel pitch 0 30 x 0 30 mm 0 248 0 022 x 0 248 0 022 mm 0 248 x 0 248 mm Viewing angle Horizontal 90 typical 170 typical 170 typical Vertical 65 typical 160 typical 160 typical Lumina...

Страница 15: ...put 250 cd m typical 250 cd m typical Contrast ratio 1000 to 1 typical 1000 to 1 typical Faceplate coating Antiglare with hard coating 3H Antiglare with hard coating 3H Backlight LED light bar system LED edgelight system Response Time 5 ms typical white to black black to white 5 ms typical white to black black to white Color Depth 16 7 mil colors 16 7 mil colors Color Gamut 83 typical 86 typical E...

Страница 16: ...nd vertical synchronizations polarity free TTL level SOG Composite SYNC on green AC input voltage frequency current 100 VAC to 240 VAC 50 Hz or 60 Hz 3 Hz 1 0 A typical 100 VAC to 240 VAC 50 Hz or 60 Hz 3 Hz 0 8 A typical Inrush current 120 V 30 A Max 240 V 60 A Max Preset Display Modes The following table lists the preset modes for which Dell guarantees image size and centering E1916H E1916He Dis...

Страница 17: ...024 64 0 60 0 108 0 VESA 1280 x 1024 80 0 75 0 135 0 VESA 1600 x 900 60 0 60 0 108 0 E2216H E2316H E2316Hr E2416H Display Mode Horizontal Frequency kHz Vertical Frequency Hz Pixel Clock MHz Sync Polarity Horizontal Vertical VESA 720 x 400 31 5 70 1 28 3 VESA 640 x 480 31 5 59 9 25 2 VESA 640 x 480 37 5 75 0 31 5 VESA 800 x 600 37 9 60 3 40 0 VESA 800 x 600 46 9 75 0 49 5 VESA 1024 x 768 48 4 60 0 ...

Страница 18: ...m 10 47 inches 275 4 mm Maximum 10 84 inches Maximum 303 7 mm 11 96 inches Width 445 4 mm 17 54 inches 471 5 mm Maximum 18 56 inches Maximum 512 2 mm 20 17 inches Depth 51 5 mm 2 03 inches 51 5 mm 2 03 inches 50 5 mm 1 99 inches Stand dimensions Height 156 0 mm 6 14 inches 156 0 mm 6 14 inches 177 0 mm 6 97 inches Width 220 0 mm 8 66 inches 220 0 mm 8 66 inches 250 0 mm 9 84 inches Depth 167 0 mm ...

Страница 19: ...sions without stand Height 322 0 mm 12 68 inches 334 58 mm 13 17 inches Width 544 8 mm 21 45 inches 566 96 mm 22 32 inches Depth 50 5 mm 1 99 inches 50 5 mm 1 99 inches Stand dimensions Height 177 0 mm 6 97 inches 177 0 mm 6 97 inches Width 250 0 mm 9 84 inches 250 0 mm 9 84 inches Depth 180 0 mm 7 09 inches 180 0 mm 7 09 inches Weight Weight with packaging 5 09 kg 11 22 lb 5 23 kg 11 53 lb Weight...

Страница 20: ...ating 12 191 m 40 000 ft max Thermal dissipation 58 0 BTU hour maximum 47 8 BTU hour typical 64 83 BTU hour maximum 51 18 BTU hour typical Model Number E2216H E2316H E2316Hr E2416H Temperature Operating 0 C to 40 C 32 F to 104 F Non operating Storage 20 C to 60 C 4 F to 140 F Shipping 20 C to 60 C 4 F to 140 F Humidity Operating 10 to 80 non condensing Non operating Storage 5 to 90 non condensing ...

Страница 21: ...AUTION Before cleaning the monitor unplug the monitor power cable from the electrical outlet For best practices follow the instructions in the list below while unpacking cleaning or handling your monitor To clean your antistatic screen slightly dampen a soft clean cloth with water If possible use a special screen cleaning tissue or solution suitable for the antistatic coating Do not use benzene th...

Страница 22: ... Place the monitor stand base on a stable table top b Slide the monitor stand body in the correct direction down onto the stand base until it clicks into place 2 Attach the stand assembly to the monitor a Place the monitor on a soft cloth or cushion near the edge of desk b Align the stand assembly bracket to the monitor groove c Insert the bracket towards monitor until it locks in place ...

Страница 23: ...disconnect the power cable 2 Connect the black VGA or DisplayPort cable to the corresponding video port on the back of your computer Do not use all cables at the same time Use the all cables only when they are connected to different computers with appropriate video systems Connecting VGA Cable Connecting DP cable NOTE The graphics are used for the purpose of illustration only Appearance on the com...

Страница 24: ...e all cables as shown above Removing the Monitor Stand NOTE This is applicable for a monitor with a stand When any other stand is bought please refer to the respective stand setup guide for the removal instructions 1 Remove the VESA Cover a Place the monitor panel on a soft cloth or cushion b Lift from both side simultaneously remove the VESA Cover away from the monitor ...

Страница 25: ...e base mounting kit 1 Place the monitor panel on a soft cloth or cushion on a stable flat table 2 Remove the stand 3 Use a screwdriver to remove the four screws securing the plastic cover 4 Attach the mounting bracket from the wall mounting kit to the LCD 5 Mount the LCD on the wall by following the instructions that came with the base mounting kit NOTE For use only with UL listed wall mount brack...

Страница 26: ...se the Preset modes key to choose from a list of preset color modes See Using the OSD Menu B Brightness Contrast Use the Brightness Contrast key to direct access to the Brightness and Contrast control menu C Menu Use the Menu key to open the on screen display OSD D Exit Use the Exit key to exit on screen display OSD from menu and sub menus Front Panel Keys Front Panel Keys Description A Up Use the...

Страница 27: ...revious menu Using the On Screen Display OSD Menu Accessing the Menu System NOTE If you change the settings and then either proceed to another menu or exit the OSD menu the monitor automatically saves those changes The changes are also saved if you change the settings and then wait for the OSD menu to disappear 1 Press the button to open the OSD menu and display the main menu Main Menu ...

Страница 28: ...28 Operating the Monitor NOTE Auto Adjust is only available when you use the analog VGA connector ...

Страница 29: ...e slide bar and then use the or buttons according to the indicators on the menu to make your changes 6 Select the to return to previous menu without accepting current settings or to accept and return to previous menu The table below provides a list of all the OSD menu options and their functions Icon Menu and Submenus Description Energy Use This meter shows the energy level being consumed by the m...

Страница 30: ... press the key to decrease brightness min 0 max 100 Contrast Allows you to adjust the contrast or the degree of difference between darkness and lightness on the monitor screen Adjust brightness first and adjust contrast only if you need further adjustment Press the key to increase contrast and press the key to decrease contrast min 0 max 100 ...

Страница 31: ...Operating the Monitor 31 Auto Adjust Use this key to activate automatic setup and adjust menu ...

Страница 32: ...f adjust to the incoming video signal After using Auto Adjustment you can further tune your monitor by using the Pixel Clock Coarse and Phase Fine controls under Display NOTE Auto Adjust does not occur if you press the button while there are no active video input signals or attached cables This option is only available when you are using the analog VGA connector ...

Страница 33: ...Operating the Monitor 33 Input Source Use the Input Source menu to select between different video signals that may be connected to your monitor ...

Страница 34: ...lable input signals VGA Select VGA input when you are using the analog VGA connector Push to select the VGA input source DP Select DP input when you are using the DP connector Push to select the DP input source Color Use the Color menu to adjust the monitor s color settings ...

Страница 35: ...ut Color Format Allows you to set the video input mode to RGB Select this option if your monitor is connected to a computer or DVD player using the DP adapter YPbPr Select this option if your DVD player supports only YPbPr output ...

Страница 36: ...36 Operating the Monitor Preset Modes Allows you to choose from a list of preset color modes ...

Страница 37: ...late paper media without affecting color images Applies to RGB input format only Warm Increases the color temperature The screen appears warmer with a red yellow tint Cool Decreases the color temperature The screen appears cooler with a blue tint Custom Color Allows you to manually adjust the color settings Press the and keys to adjust the Red Green and Blue values and create your own preset color...

Страница 38: ...38 Operating the Monitor Display Use the Display menu to adjust the monitor s display settings ...

Страница 39: ...um is 100 NOTE Horizontal Position and Vertical Position adjustments are only available for VGA input Sharpness This feature can make the image look sharper or softer Use or to adjust the sharpness from 0 to 100 Pixel Clock The Phase and Pixel Clock adjustments allow you to adjust your monitor to your preference Use or buttons to adjust for best image quality Phase If satisfactory results are not ...

Страница 40: ...40 Operating the Monitor Energy ...

Страница 41: ...Operating the Monitor 41 Power Button LED Allows you to set the power LED indicator on or off during active to save energy Reset Energy Select this option to restore default Energy settings ...

Страница 42: ...42 Operating the Monitor Menu Select this option to adjust the settings of the OSD such as the languages of the OSD the amount of time the menu remains on screen and so on ...

Страница 43: ... after you press a key on the monitor Use the and keys to adjust the slider in 1 second increments from 5 to 60 seconds Lock Controls user access to adjustments When Lock is selected no user adjustments are allowed All keys are locked except key NOTE When the OSD is locked pressing the menu key takes you directly to the OSD settings menu with OSD Lock pre selected on entry Press and hold key for 6...

Страница 44: ...44 Operating the Monitor Personalize Selecting this option allows you to set two shortcut keys ...

Страница 45: ...Operating the Monitor 45 Shortcut Key 1 User can select from Preset Modes Brightness Contrast Auto Adjust Input Source Aspect Ratio and set as shortcut key ...

Страница 46: ...46 Operating the Monitor ...

Страница 47: ...Operating the Monitor 47 Shortcut Key 2 User can select from Preset Modes Brightness Contrast Auto Adjust Input Source Aspect Ratio and set as shortcut key ...

Страница 48: ...48 Operating the Monitor Reset Personaliza tion Allows you to restore shortcut key to the default setting Others ...

Страница 49: ...Operating the Monitor 49 ...

Страница 50: ...re will help reduce minor cases of image retention If an image appears to be stuck on the monitor select LCD Conditioning to help eliminate any image retention Using the LCD Conditioning feature may take some time LCD Conditioning feature cannot remove severe cases of image retention or burn in NOTE Use LCD Conditioning only when you experience a problem with image retention The below warning mess...

Страница 51: ...sage This means that the monitor cannot synchronize with the signal that it is receiving from the computer See Monitor Specifications for the horizontal and vertical frequency ranges addressable by this monitor Recommended mode is 1366 x 768 for E1916H E1916He or 1600 x 900 for E2016H or 1920 x 1080 for E2216H E2316H E2316Hr E2416H ...

Страница 52: ...ction is disabled When the monitor enters the Power Save mode the following message appears Activate the computer and wake up the monitor to gain access to the OSD If you press any button other than the power button the following messages will appear depending on the selected input ...

Страница 53: ...he Monitor 53 If VGA or DP cable is not connected a floating dialog box as shown below appears The monitor will enter Power Save Mode after 5 minutes if left at this state See Solving Problems for more information ...

Страница 54: ... Click OK If you do not see 1366 x 768 for E1916H E1916He or 1600 x 900 for E2016H or 1920 x 1080 for E2216H E2316H E2316Hr E2416H as an option you may need to update your graphics driver Depending on your computer complete one of the following procedures If you have a Dell desktop or portable computer Go to www dell com support enter your service tag and download the latest driver for your graphi...

Страница 55: ...ating the Monitor 55 Using the Tilt Tilt With the stand assembly you can tilt the monitor for the most comfortable viewing angle NOTE The stand base is detached when the monitor is shipped from the factory ...

Страница 56: ...f computer 3 Turn on the monitor The floating dialog box should appear on screen against a black background if the monitor cannot sense a video signal and is working correctly While in self test mode the power LED remains white Also depending upon the selected input one of the dialogs shown below will continuously scroll through the screen 4 This box also appears during normal system operation if ...

Страница 57: ...rom the back of the computer or monitor The monitor then goes into the self test mode 3 Press and hold the Button 1 and Button 4 on the front panel simultaneously for 2 seconds A gray screen appears 4 Carefully inspect the screen for abnormalities 5 Press the Button 4 on the front panel again The color of the screen changes to red 6 Inspect the display for any abnormalities 7 Repeat steps 5 and 6 ...

Страница 58: ...rgy in OSD Menu No Video Power LED on No picture or no brightness Increase brightness contrast controls via OSD Perform monitor self test feature check Check for bent or broken pins in the video cable connector Ensure that the correct input source is selected via the Input Source Select menu Run the built in diagnostics Poor Focus Picture is fuzzy blurry or ghosting Perform Auto Adjust via OSD Adj...

Страница 59: ...s Problems Picture too dim or too bright Reset the monitor to Factory Settings Auto Adjust via OSD Adjust brightness contrast controls via OSD Geometric Distortion Screen not centered correctly Reset the monitor to Factory Settings Auto Adjust via OSD Adjust brightness contrast controls via OSD NOTE When using DP the positioning adjustments are not available Horizontal Vertical Lines Screen has on...

Страница 60: ...e video cable connecting the monitor to the computer is connected properly and is secure Reset the monitor to Factory Settings Perform monitor self test feature check to determine if the intermittent problem occurs in self test mode Missing Color Picture missing color Perform monitor self test feature check Ensure that the video cable connecting the monitor to the computer is connected properly an...

Страница 61: ...ttons on the front panel OSD does not appear on the screen Turn off the monitor unplug the power cord plug back and then turn on the monitor Check whether the OSD menu is locked If yes press and hold the button beside the Power button for 10 seconds to unlock for more information see Lock No Input Signal when user controls are pressed No picture the LED light is white When you press up down or Men...

Страница 62: ...puter s audio out jack Set all volume controls to their maximum and ensure that the mute option is not enabled Play some audio content on the computer example audio CD or MP3 Turn the Power Volume knob on the Soundbar clockwise to a higher volume setting Clean and reseat the audio line in plug Test the Soundbar using another audio source For example portable CD player MP3 player Distorted Sound Ot...

Страница 63: ... audio jack converter Unbalanced Sound Output Sound from only one side of Soundbar Clear any obstructions between the Soundbar and the user Confirm that the audio line in plug is completely inserted into the jack of the sound card or audio source Set all Windows audio balance controls L R to their midpoints Clean and reseat the audio line in plug Troubleshoot the computer s sound card Test the Sou...

Страница 64: ...that may cause undesired operation Contact Dell For customers in the United States call 800 WWW DELL 800 999 3355 NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some ser...

Страница 65: ...he Desktop tile to switch to classic desktop 2 Right click on the desktop and click Screen Resolution 3 Click the dropdown list of the screen resolution and select 1366 x 768 for E1916H E1916He or 1600 x 900 for E2016H or 1920 x 1080 for E2216H E2316H E2316Hr E2416H 4 Click OK If you do not see 1366 x 768 for E1916H E1916He or 1600 x 900 for E2016H or 1920 x 1080 for E2216H E2316H E2316Hr E2416H a...

Страница 66: ...lect the Desktop tile to switch to classic desktop 2 Right click on the desktop and click Personalization 3 Click Change Display Settings 4 Click Advanced Settings 5 Identify your graphics controller supplier from the description at the top of the window e g NVIDIA ATI Intel etc 6 Please refer to the graphics card provider website for updated driver for example http www ATI com OR http www NVIDIA ...

Страница 67: ...video cable VGA DVI DP HDMI etc and follow any of the below setup method Method 1 Using keyboard shortcut Win P 1 Press the Windows logo key P on your keyboard 2 While holding down the Windows logo key press P to toggle between the display selections Method 2 Using the Personalize menu 1 Right click on the desktop and click Personalize ...

Страница 68: ...68 Appendix 2 Click Display Settings 3 Click Identify Monitors You may need to restart your system and repeat steps 1 to 3 if the system does not detect the added monitor ...

Страница 69: ...etc and follow any of the below setup method Method 1 Using keyboard shortcut Win P 1 Press the Windows logo key P on your keyboard 2 While holding down the Windows logo key press P to toggle between the display selections Method 2 Using the Screen Resolution menu 1 Right click on the desktop and click Screen resolution ...

Страница 70: ...ck Multiple displays to choose a display selection If you do not see the additional monitor listed click Detect You may need to restart your system and repeat steps 1 to 3 if the system does not detect the added monitor ...

Страница 71: ... follow any of the below setup method Method 1 Using keyboard shortcut Win P 1 Press the Windows logo key P on your keyboard 2 While holding down the Windows logo key press P to toggle between the display selections Method 2 Using the Screen Resolution menu 1 From the Start screen select Desktop tile to switch to the Classic Windows desktop ...

Страница 72: ...lick Screen resolution 3 Click Multiple displays to choose a display selection If you do not see the additional monitor listed click Detect You may need to restart your system and repeat steps 1 to 3 if the system does not detect the added monitor ...

Страница 73: ...users can select the desired display style from Multiple displays menu Duplicate Extend Show Desktop On Duplicate these displays Duplicate the same screen on two monitors with the same resolution chosen based on the monitor with a lower resolution For Windows Vista DUPLICATE NOT AVAILABLE For Windows 7 ...

Страница 74: ...74 Appendix For Windows 8 or Windows 8 1 ...

Страница 75: ...the screens can be set up here for example monitor 1 may be set up to be to the left of monitor 2 or vice versa This depends on the physical position of the LCD monitor in relation to the laptop The horizontal line displayed on both monitors can be based on the laptop or external monitor These are all adjustable options and all a user need do is drag the monitor of the main screen to the extended ...

Страница 76: ...76 Appendix For Windows 7 For Windows 8 or Windows 8 1 ...

Страница 77: ...a PC so the user can enjoy a large external monitor Most current laptops support mainstream resolutions As shown in the figure above the resolution of the laptop monitor is only 1280 x 800 but after connecting a 27 external LCD monitor users can immediately improve their visual enjoyment to 1920 x 1080 Full HD quality For Windows Vista ...

Страница 78: ...78 Appendix For Windows 7 ...

Страница 79: ...Appendix 79 For Windows 8 or Windows 8 1 ...

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