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premiersupport.dell.com

(technical support for educational, government, healthcare, and medium/large business customers, including Premier,

Platinum, and Gold customers)

For specific web addresses for your country, find the appropriate country section in the table below.

When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in
determining which codes to use, contact a local or an international operator.

NOTE:

Toll-free numbers are for use within the country for which they are listed.

Country (City)
International Access Code
Country Code
City Code

Department Name or Service Area,

Website and E-Mail Address

Area Codes,

Local Numbers, and

Toll-Free Numbers

Anguilla

General Support

toll-

free: 800

-335-0031

Antigua and Barbuda

General Support

1-800-805-5924

Argentina (Buenos Aires)

International Access Code:

Country Code:

City Code:

Website:

www.dell.com.ar

E-mail: [email protected]

E-mail for desktop and portable computers:
[email protected]

E-mail for servers and EMC:
[email protected]

Customer Care

toll-

free: 0

-800-444-0730

Tech Support

toll-

free: 0

-800-444-0733

Tech Support Services

toll-

free: 0

-800-444-0724

Sales

0-810-444-3355

Aruba

General Support

toll-

free: 800

-1578

Australia (Sydney)

International Access Code:

0011

Country Code:

City Code:

E-mail (Australia): [email protected]

E-mail (New Zealand): [email protected]

Home and Small Business

1-300-655-533

Government and Business

toll-

free: 1

-800-633-559

Preferred Accounts Division (PAD)

toll-

free: 1

-800-060-889

Customer Care

toll-

free: 1

-800-819-339

Technical Support (portables and desktops)

toll-

free: 1

-300-655-533

Technical Support (servers and workstations)

toll-

free: 1

-800-733-314

Corporate Sales

toll-

free: 1

-800-808-385

Transaction Sales

toll-

free: 1

-800-808-312

Fax

toll-

free: 1

-800-818-341

Austria (Vienna)

International Access Code:

900

Country Code:

City Code:

Website:

support.euro.dell.com

E-mail: [email protected]

Home/Small Business Sales

0820 240 530 00

Home/Small Business Fax

0820 240 530 49

Home/Small Business Customer Care

0820 240 530 14

Preferred Accounts/Corporate Customer Care

0820 240 530 16

Home/Small Business Technical Support

0820 240 530 14

Preferred Accounts/Corporate Technical Support

0660 8779

Switchboard

0820 240 530 00

Bahamas

General Support

toll-

free: 1

-866-278-6818

Barbados

General Support

1-800-534-3066

Belgium (Brussels)

International Access Code:

Country Code:

City Code:

Website:

support.euro.dell.com

E-mail for French-speaking Customers:

support.euro.dell.com/be/fr/emaildell/

Technical Support

02 481 92 88

Technical Support Fax

02 481 92 95

Customer Care

02 713 15 .65

Corporate Sales

02 481 91 00

Fax

02 481 92 99

Switchboard

02 481 91 00

Bermuda

General Support

1-800-342-0671

Bolivia

General Support

toll-

free: 800

-10-0238

Содержание 510D

Страница 1: ...f the computer stops responding press and hold the power button until the computer turns off completely which may take several seconds device status lights 1 display 6 display latch 2 power button 7 speakers 3 device status lights 8 touch pad buttons 4 keyboard 9 keyboard status lights 5 touch pad NOTICE To avoid losing data turn off your computer by performing a Microsoft Windows operating system...

Страница 2: ... the Keyboard and Touch Pad touch pad Provides the functionality of a mouse See Using the Keyboard and Touch Pad for more information display latch Keeps the display closed speakers To adjust the volume of the integrated speakers press the volume control keyboard shortcuts For more information see Using the Keyboard and Touch Pad touch pad buttons Provide the functionality of a mouse See Using the...

Страница 3: ...ther wireless devices press Fn F2 NOTE Bluetooth wireless technology is an optional feature on your computer so the icon turns on only if Bluetooth wireless technology is installed on your computer For more information see the documentation that came with your Bluetooth wireless technology Turns on when the scroll lock function is enabled 1 security cable slot 4 infrared sensor 2 IEEE 1394 Connect...

Страница 4: ...u transfer files from your computer to another infrared compatible device without using cable connections When you receive your computer the sensor is disabled You can use the system setup program to enable the sensor For information on transferring data see Windows Help the Help and Support Center or the documentation that came with your infrared compatible device audio connectors hard drive Stor...

Страница 5: ...TION Do not block push objects into or allow dust to accumulate in the air vents Do not store your computer in a low airflow environment such as a closed briefcase while it is running Restricting the airflow can damage the computer or cause a fire 1 USB connectors 2 6 serial connector 2 modem connector RJ 11 7 video connector 3 network connector RJ 45 8 AC adapter connector 4 S video TV out connec...

Страница 6: ...onnector Connects the computer to a network The two lights next to the connector indicate the status of both the connection and the transfer of information for wired network communications For information on using the network adapter see the device user s guide supplied with your computer See Finding Information Connects your computer to a TV For more information see Connecting Your Computer to a ...

Страница 7: ...ible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage NOTICE When you disconnect the AC adapter cable from the computer grasp the connector not the cable itself and pull firmly but gently to avoid damaging the cable NOTE The computer turns on the fan when the computer gets hot Fan noise is normal and does not indicate a problem wit...

Страница 8: ...logy that allows you to undock your computer without going into standby mode Because the computer may not automatically go into standby mode when it is undocked be sure the settings in the Power Options control panel do not prohibit the computer from going into standby mode If you change the Power Options control panel to prohibit the computer from going into standby mode you greatly increase the ...

Страница 9: ...A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the manufacturer s instruction manual may cause harmful interference with radio c...

Страница 10: ...Company name Dell Inc One Dell Way Round Rock Texas 78682 USA 512 338 4400 ...

Страница 11: ... window and icon the battery charge gauge and health gauge and the low battery warning provide information on the battery charge For more information about checking the charge on the second battery see Using the Module Bay Dell QuickSet Battery Meter CAUTION Before you begin any of the procedures in this section follow the safety instructions located in the Product Information Guide NOTE For infor...

Страница 12: ...see Power Management If the computer is connected to an electrical outlet a icon appears Charge Gauge Before you insert a battery press the status button on the battery charge gauge to illuminate the charge level lights Each light represents approximately 20 percent of the total battery charge For example if the battery has 80 percent of its charge remaining four of the lights are on If no lights ...

Страница 13: ...in a hot environment the battery may not charge when you connect the computer to an electrical outlet The battery is too hot to start charging if the light flashes alternately green and orange Disconnect the computer from the electrical outlet and allow the computer and the battery to cool to room temperature Then connect the computer to an electrical outlet to continue charging the battery For mo...

Страница 14: ...information about installing the second battery see Using the Module Bay Storing a Battery Remove the battery when you store your computer for an extended period of time A battery discharges during prolonged storage After a long storage period recharge the battery fully before you use it ...

Страница 15: ...and shut down the computer 2 If the computer is connected to a docking device docked undock it See the documentation that came with your docking device for instructions 3 Close the display and turn the computer over 4 Use a 1 Phillips screwdriver to remove the device security screw from the bottom of the computer Removing and Installing Devices While the Computer Is Turned Off 1 If the device secu...

Страница 16: ...ice latch release 3 Pull the device out of the module bay NOTICE If the device security screw is installed you must turn off the computer before removing the screw NOTICE If you are running on battery power and you have received a message that the battery operating time is very low turn off the computer or connect to AC power before removing the device NOTICE To prevent damage to devices store the...

Страница 17: ...4 Push the new device into the bay until it clicks The operating system automatically recognizes the device 5 If necessary enter your password to unlock your computer ...

Страница 18: ...Volume Control column and slide it up or down to increase or decrease the volume For more information on volume control options click Help in the Volume Control window The Volume Meter displays the current volume level including mute on your computer Either right click the icon in the taskbar or press the volume control buttons to enable or disable the Volume Meter on the screen NOTICE Do not pres...

Страница 19: ...024 by 768 pixels 5 Click the drop down menu under Color quality and then click Medium 16 bit 6 Click OK Connecting Your Computer to a TV or Audio Device Your computer has an S video TV out connector that together with a standard S video cable available from Dell enables you to connect the computer to a TV Your TV has either an S video input connector or a composite video input connector Depending...

Страница 20: ...r on your TV 4 Plug the single connector end of the audio cable in to the headphone connector on your computer 5 Plug the two RCA connectors on the other end of the audio cable in to the audio input connectors on your TV or other audio device 6 Turn on the TV and any audio device that you connected if applicable and then turn on the computer 7 See Enabling the Display Settings for a TV in Microsof...

Страница 21: ...turn on the computer 8 See Enabling the Display Settings for a TV in Microsoft Windows XP to ensure that the computer recognizes and works properly with the TV Setting Up the Cyberlink CL Headphones If your computer has a DVD drive you can enable digital audio for DVD playback 1 Click Start Programs PowerDVD to launch the Cyberlink PowerDVD program 2 Insert a DVD into the DVD drive If the DVD begi...

Страница 22: ...7 If you want to use only a TV without using the computer display or any other display options a In the new window click TV so that a red check mark directly on top of the TV icon b Ensure that the settings are correct 8 If you want to use a TV and the computer display at the same time a In the new window click Intel R Dual Display Clone and ensure that one of the devices listed is a TV b Click De...

Страница 23: ...loth gently wipe the bottom of the disc the unlabeled side in a straight line from the center to the outer edge of the disc For stubborn dirt try using water or a diluted solution of water and mild soap You can also purchase commercial products that clean discs and provide some protection from dust fingerprints and scratches Cleaning products for CDs are safe to use on DVDs CAUTION Before you begi...

Страница 24: ...ear l If a failure is detected the computer stops and beeps To stop the assessment and restart the computer press n to continue to the next test press y to retest the component that failed press r l If failures are detected during the Pre boot System Assessment write down the error code s and contact Dell before continuing on to the Dell Diagnostics If the Pre boot System Assessment completes succ...

Страница 25: ...er close the Main Menu screen Option Function Express Test Performs a quick test of devices This test typically takes 10 to 20 minutes and requires no interaction on your part Run Express Test first to increase the possibility of tracing the problem quickly Extended Test Performs a thorough check of devices This test typically takes 1 hour or more and requires you to answer questions periodically ...

Страница 26: ...con in the taskbar and click Help Switching the Video Image When you start the computer with an external device such as an external monitor or projector attached and turned on the image may appear on either the computer display or the external device Press Fn F8 to switch the video image to the display only the external device only or the display and the external device simultaneously Setting Disp...

Страница 27: ... screen resolution 3 In the Display Properties window click the Settings tab 4 Click the monitor 2 icon click the Extend my Windows desktop onto this monitor check box 5 Use the Screen resolution slider bar to change the resolution so that it is appropriate for both displays Ideally monitors 1 and 2 should be the same size 6 Click Advanced 7 Click Intel Graphics Media Accelerator Driver 8 Click Gr...

Страница 28: ...8 Click Apply 9 Click OK ...

Страница 29: ...cessary update the driver Windows XP 1 Click the Start button and click Control Panel 2 Under Pick a Category click Performance and Maintenance 3 Click System 4 In the System Properties window click the Hardware tab 5 Click Device Manager 6 Scroll down the list to see if any device has an exclamation point a yellow circle with a on the device icon If an exclamation point is next to the device name...

Страница 30: ...er 6 Click the link of a specific driver or utility to display information about the driver or utility that you want to install 7 Click the Install button if present to begin installing the driver or utility At the welcome screen follow the screen prompts to complete the installation If no Install button is present automatic installation is not an option For installation instructions either see th...

Страница 31: ...Restore my computer to an earlier time is selected and click Next 3 Click a calendar date to which you want to restore your computer The Select a Restore Point screen provides a calendar that allows you to see and select restore points All calendar dates with available restore points appear in boldface type 4 Select a restore point and click Next If a calendar date has only one restore point then ...

Страница 32: ...After you reinstall the operating system you must also reinstall the device drivers virus protection program and other software Booting From the Operating System CD 1 Save and close any open files and exit any open programs 2 Insert the Operating System CD Click Exit if the Install Windows XP message appears 3 Restart the computer 4 Press F2 immediately after the DELL logo appears If the operating...

Страница 33: ... the Welcome to Microsoft screen appears click Next 14 When the How will this computer connect to the Internet message appears click Skip 15 When the Ready to register with Microsoft screen appears select No not at this time and click Next 16 When the Who will use this computer screen appears you can enter up to five users 17 Click Next 18 Click Finish to complete the setup and remove the CD 19 Re...

Страница 34: ...shooting information l How to run the Dell Diagnostics l How to remove and install parts Quick Reference Guide NOTE The Quick Reference Guide is optional and may not ship with your computer NOTE This document is available as a PDF at support dell com l Warranty information l Terms and Conditions U S only l Safety instructions l Regulatory information l Ergonomics information l End User License Agr...

Страница 35: ...l com and click Downloads 2 Enter your Service Tag or product model 3 In the Download Category drop down menu click All 4 Select the operating system and operating system language for your computer and click Submit 5 Under Select a Device scroll to System and Configuration Utilities and click Dell Notebook System Software Dell Support Website support dell com NOTE Select your region to view the ap...

Страница 36: ......

Страница 37: ...to route the call directly to the proper support personnel If you do not have an Express Service Code open the Dell Accessories folder double click the Express Service Code icon and follow the directions For instructions on using the technical support service see Technical Support Service NOTE Some of the following services are not always available in all locations outside the continental U S Call...

Страница 38: ...ell products that you have ordered you can go to support dell com or you can call the automated order status service A recording prompts you for the information needed to locate and report on your order For the telephone number to call see the contact numbers for your region Technical Support Service Dell s technical support service is available 24 hours a day 7 days a week to answer your question...

Страница 39: ...l s automated support telephone system direct your call more efficiently Remember to fill out the Diagnostics Checklist If possible turn on your computer before you call Dell for technical assistance and call from a telephone at or near the computer You may be asked to type some commands at the keyboard relay detailed information during operations or try other troubleshooting steps possible only a...

Страница 40: ...ntry Code 61 City Code 2 E mail Australia au_tech_support dell com E mail New Zealand nz_tech_support dell com Home and Small Business 1 300 655 533 Government and Business toll free 1 800 633 559 Preferred Accounts Division PAD toll free 1 800 060 889 Customer Care toll free 1 800 819 339 Technical Support portables and desktops toll free 1 300 655 533 Technical Support servers and workstations t...

Страница 41: ...upport Fax 592 818 1350 Technical Support Dell Dimension and Inspiron toll free 800 858 2969 Technical Support OptiPlex Latitude and Dell Precision toll free 800 858 0950 Technical Support servers and storage toll free 800 858 0960 Technical Support projectors PDAs switches routers and so on toll free 800 858 2920 Technical Support printers toll free 800 858 2311 Customer Care toll free 800 858 20...

Страница 42: ... 0825 004 719 Customer Care 0825 338 339 Switchboard 01 55 94 71 00 Sales 01 55 94 71 00 Fax 01 55 94 71 01 Germany Langen International Access Code 00 Country Code 49 City Code 6103 Website support euro dell com E mail tech_support_central_europe dell com Technical Support 06103 766 7200 Home Small Business Customer Care 0180 5 224400 Global Segment Customer Care 06103 766 9570 Preferred Accounts...

Страница 43: ...om within Jamaica only 1 800 682 3639 Japan Kawasaki International Access Code 001 Country Code 81 City Code 44 Website support jp dell com Technical Support servers toll free 0120 198 498 Technical Support outside of Japan servers 81 44 556 4162 Technical Support Dimension and Inspiron toll free 0120 198 226 Technical Support outside of Japan Dimension and Inspiron 81 44 520 1435 Technical Suppor...

Страница 44: ... 800 888 202 Corporate Sales toll free 1 800 888 213 Mexico International Access Code 00 Country Code 52 Customer Technical Support 001 877 384 8979 or 001 877 269 3383 Sales 50 81 8800 or 01 800 888 3355 Customer Service 001 877 384 8979 or 001 877 269 3383 Main 50 81 8800 or 01 800 888 3355 Montserrat General Support toll free 1 866 278 6822 Netherlands Antilles General Support 001 800 882 1519 ...

Страница 45: ...ics and Accessories toll free 1800 394 7430 Technical Support OptiPlex Latitude and Dell Precision toll free 1800 394 7488 Technical Support PowerApp PowerEdge PowerConnect and PowerVault toll free 1800 394 7478 Customer Service Penang Malaysia 604 633 4949 Transaction Sales toll free 1 800 394 7412 Corporate Sales toll free 1 800 394 7419 Slovakia Prague International Access Code 00 Country Code ...

Страница 46: ...Support OptiPlex Latitude and Dell Precision toll free 1800 0060 07 Technical Support PowerApp PowerEdge PowerConnect and PowerVault toll free 1800 0600 09 Customer Service Penang Malaysia 604 633 4949 Corporate Sales toll free 1800 006 009 Transaction Sales toll free 1800 006 006 Trinidad Tobago General Support 1 800 805 8035 Turks and Caicos Islands General Support toll free 1 866 540 3355 U K B...

Страница 47: ...ic government education and healthcare Customer Service and Technical Support toll free 1 800 456 3355 Employee Purchase Program EPP Customers toll free 1 800 234 1490 Dell Sales toll free 1 800 289 3355 or toll free 1 800 879 3355 Dell Outlet Store Dell refurbished computers toll free 1 888 798 7561 Software and Peripherals Sales toll free 1 800 671 3355 Spare Parts Sales toll free 1 800 357 3355...

Страница 48: ...way between the components in your computer bus speed The speed given in MHz that indicates how fast a bus can transfer information byte The basic data unit used by your computer A byte is usually equal to 8 bits C C Celsius A temperature measurement system where 0 is the freezing point and 100 is the boiling point of water cache A special high speed storage mechanism which can be either a reserve...

Страница 49: ...interference caused by electromagnetic radiation ENERGY STAR Environmental Protection Agency requirements that decrease the overall consumption of electricity EPP enhanced parallel port A parallel connector design that provides bidirectional data transmission ESD electrostatic discharge A rapid discharge of static electricity ESD can damage integrated circuits found in computer and communications ...

Страница 50: ...to press multiple keys at the same time kHz kilohertz A measurement of frequency that equals 1000 Hz L LAN local area network A computer network covering a small area A LAN usually is confined to a building or a few nearby buildings A LAN can be connected to another LAN over any distance through telephone lines and radio waves to form a wide area network WAN LCD liquid crystal display The technolo...

Страница 51: ...2 A type of connector for attaching a PS 2 compatible keyboard mouse or keypad PXE pre boot execution environment A WfM Wired for Management standard that allows networked computers that do not have an operating system to be configured and started remotely R RAID redundant array of independent disks A method of providing data redundancy Some common implementations of RAID include RAID 0 RAID 1 RAI...

Страница 52: ...a computer running for a limited amount of time when there is no electrical power UPS systems typically provide surge suppression and may also provide voltage regulation Small UPS systems provide battery power for a few minutes to enable you to shut down your computer USB universal serial bus A hardware interface for a low speed device such as a USB compatible keyboard mouse joystick scanner set o...

Страница 53: ...ompression format Files that have been compressed with the Zip format are called Zip files and usually have a filename extension of zip A special kind of zipped file is a self extracting file which has a filename extension of exe You can unzip a self extracting file by double clicking it Zip drive A high capacity floppy drive developed by Iomega Corporation that uses 3 5 inch removable disks calle...

Страница 54: ...cates that the keypad is active l To disable the keypad press Num Lk again Key Combinations System Functions Battery CD or DVD Tray Display Functions Ctrl Shift Esc Opens the Task Manager window Fn Num Lock Enables and disables the scroll lock Fn F3 Displays the Dell QuickSet Battery Meter Fn F10 Ejects the tray out of the drive if Dell QuickSet is installed Fn F8 Switches the video image to the n...

Страница 55: ... You can reprogram this keyboard shortcut to activate a different power management mode using the Advanced tab in the Power Options Properties window Fn F1 Places your computer in hibernation Fn Page Up Increases the volume of the integrated speakers and external speakers if attached Fn Page Dn Decreases the volume of the integrated speakers and external speakers if attached Fn End Enables and dis...

Страница 56: ...ject by sliding your finger over the surface l To double click an object position the cursor on the object and tap twice on the touch pad or use your thumb to press the left touch pad button twice Customizing the Touch Pad You can use the Mouse Properties window to disable the touch pad or adjust its settings 1 Open the Control Panel and double click the Mouse icon 2 In the Mouse Properties window...

Страница 57: ...ord within 2 minutes the computer returns to its previous operating state If you have assigned an administrator password you can use it instead of the primary password The computer does not specifically prompt you for the NOTE Passwords are disabled when you receive your computer Type of Password Features Primary l Protects the computer from unauthorized access Administrator l Gives system adminis...

Страница 58: ...n from standby mode If the hard drive password is enabled the following message appears each time you turn on the computer Please type in the hard disk drive password and press Enter To continue enter your password with no more than eight characters Press Esc to return the computer to its previous operating state If you do not enter a password within 2 minutes the computer returns to its previous ...

Страница 59: ...g Existing Asset and Service Tags 1 Boot the computer using a bootable floppy 2 Type asset and press Enter Deleting an Asset Tag 1 Boot the computer using the bootable floppy you created in Assigning an Asset Tag 2 Type asset d and press Enter 3 When the computer prompts you to delete the asset tag type y Assigning an Owner Tag An owner tag can have up to 48 characters any combination of letters n...

Страница 60: ...ter using the bootable floppy you created in Assigning an Asset Tag 2 Type asset and a space followed by the option and then press Enter Asset Tag Option Description d Deletes the asset tag o owner tag Specifies a new owner tag o d Deletes the owner tag Displays the Asset Tag utility help screen ...

Страница 61: ...g case Installing a PC Card You can install a PC Card in the computer while the computer is running The computer automatically detects the card PC Cards are generally marked with a symbol such as a triangle or an arrow to indicate which end to insert into the slot The cards are keyed to prevent incorrect insertion If card orientation is not clear see the documentation that came with the card To in...

Страница 62: ...emoving a PC Card 1 Press the eject button 2 Push the eject button a second time 3 Gently remove the card NOTICE Before you remove a PC Card from the computer click the icon on the taskbar to select a card and stop it from functioning If you do not stop the card in the configuration utility you could lose data Do not attempt to eject a card by pulling its cable if one is attached 1 eject button 1 ...

Страница 63: ...ome and What is Power Management to set various power management options including sleep modes power schemes and low battery charge alarms Setting Sleep Modes The screen defines standby and hibernate modes From the screen you can l Set standby mode password options l Enable or disable hibernate mode l Select how the computer will respond when you close the display Choose no action Enter standby mo...

Страница 64: ...remind you to save work and switch to AC power and you can set the critical battery alarm to 10 percent to enter hibernate mode From the screen you can l Select whether the alarm will notify you by sound or text l Adjust the power level at which you want the alarm to notify you l Select how the computer will respond when the alarm notifies you Choose no action Enter standby mode Enter hibernate mo...

Страница 65: ...d monitor battery charge status To access the Windows Power Options Properties window click the Start button Control Panel Performance and Maintenance Power Options Power Schemes Tab The Power schemes drop down menu displays the selected preset power scheme Keep the default Portable Laptop power scheme to maximize battery power Windows XP controls the performance level of the processor depending o...

Страница 66: ...erating system typical options are l Automatic The processor runs at its highest possible speed Maximum Performance mode when the computer is running on AC power When the computer is running on battery power the processor runs in Battery Optimized mode l Maximum Performance The processor runs at its highest possible speed even if the computer is running on battery power l Battery Optimized Perform...

Страница 67: ...Power Management Wizard l Turn presentation mode on or off Double Clicking the QuickSet Icon Double click the icon to adjust power management settings using the Power Management Wizard Right Clicking the QuickSet Icon Right click the icon to perform the following tasks l Enable or disable the Brightness Meter on the screen l Enable or disable the Volume Meter on the screen l Turn wireless activity...

Страница 68: ...an to prevent the computer cover from being scratched 2 Shut down the computer CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide NOTICE Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty CAUTION Handle component...

Страница 69: ...lling memory modules on the system board See Specifications for information on the memory supported by your computer Be sure to add only memory modules that are intended for your computer 1 Turn the computer over remove the screw from the memory module cover and lift the cover 2 If you are replacing a memory module remove the existing module a Use your fingertips to carefully spread apart the secu...

Страница 70: ...mputer use a plastic scribe to pry up the center control cover Lift it away from the computer and lay it aside NOTICE If you need to install memory modules in two connectors install a memory module in the connector labeled JDIM DIMMA before you install a module in the connector labeled JDIM2 DIMMB NOTICE Do not attempt to install non DDR2 memory modules in the connectors Installing incompatible me...

Страница 71: ...eyboard connector tab to disconnect the keyboard connector from the system board Bluetooth 1 center control cover NOTICE The keycaps on the keyboard are fragile easily dislodged and time consuming to replace Be careful when removing and handling the keyboard 1 M2 5 x 5 mm screws 2 2 keyboard tabs 3 keyboard connector NOTE When you replace the keyboard ensure that the keyboard tabs are completely i...

Страница 72: ...Remove the Hard Drive 8 Pull the Bluetooth card connector out of the system board connector 9 Pull the cable to remove the Bluetooth card from the computer To replace a Bluetooth card 1 Insert the Bluetooth card 2 Ensure that the cable is routed under the tab CAUTION Before working inside your computer read the safety instructions in your Product Information Guide NOTICE Handle components and card...

Страница 73: ...nder no circumstances should the user install such a device Only trained Dell service personnel are authorized to install a 5 GHz Wireless LAN Mini PCI card If you are removing and or installing a 2 4 GHz 802 11b 802 11b g Mini PCI card follow the instructions noted below Only products approved for use in your portable computer may be installed Approved Mini PCI cards may be purchased only from De...

Страница 74: ...s are positioned so that they will not be pinched when you replace the cover 9 Replace the cover Hard Drive 1 Turn the computer over Use a small screwdriver to loosen the two M3x5 mm hard drive screws NOTICE The connectors are keyed for correct insertion do not force the connections 1 antenna cables 2 2 antenna connectors on card 2 NOTICE To prevent data loss shut down your computer before removin...

Страница 75: ...erating system for your computer 10 Use the Drivers and Utilities CD to install the drivers and utilities for your computer 1 M3 x 5 mm screws 2 NOTICE You cannot remove your hard drive unless you open your display first NOTICE When the hard drive is not in the computer store it in protective antistatic packaging See Protecting Against Electrostatic Discharge in your Product Information Guide NOTI...

Страница 76: ... logo appears continue to wait until you see the Windows desktop Then shut down your computer and try again System Setup Screen The System Setup screen consists of three panes The left pane contains a menu of control categories To show or hide subcategories select a category such as System Onboard Devices or Video and press the Enter key The right pane displays information about the category or su...

Страница 77: ...ghted device up or down Boot sequence changes take effect as soon as you save the changes and exit system setup Performing a One Time Boot You can set a one time only boot sequence without entering system setup You can also use this procedure to boot the Dell Diagnostics on the diagnostics utility partition on your hard drive 1 Shut down the computer through the Start menu 2 If the computer is con...

Страница 78: ...Enter to select the Fast IR setting and use the right arrow or left arrow keys to change the setting to a COM port 3 Press Enter and then Esc to save the changes and exit the system setup program After you enable the infrared sensor you can use it to establish a link to an infrared device To set up and use an infrared device see the infrared device documentation and the Windows Help and Support Ce...

Страница 79: ...imes prevent Windows from recognizing the drive Test the drive l Insert another floppy CD or DVD to eliminate the possibility that the original one is defective l Insert a bootable floppy and restart the computer Clean the drive or disk See Cleaning Your Computer Ensure that the CD is snapped onto the spindle Check the cable connections Check for hardware incompatibilities Run the Dell Diagnostics...

Страница 80: ...Tools tab 5 Under Error checking click Check Now 6 Click Scan for and attempt recovery of bad sectors 7 Click Start MS DOS Type scandisk x at an MS DOS prompt where x is the hard drive letter and then press Enter Click the Start button and click My Computer CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide NOTE Connect th...

Страница 81: ... the computer for spyware If you are experiencing slow computer performance you frequently receive pop up advertisements or you are having problems connecting to the Internet your computer might be infected with spyware Use an anti virus program that includes anti spyware protection your program may require an upgrade to scan the computer and remove spyware For more information go to support dell ...

Страница 82: ... System Setup Program The system configuration information does not match the hardware configuration The message is most likely to occur after a memory module is installed Correct the appropriate options in the system setup program Keyboard clock line failure For external keyboards check the cable connection Run the Keyboard Controller test as described in Using the Dell Diagnostics Keyboard contr...

Страница 83: ...be malfunctioning Run the System Set tests as described in Using the Dell Diagnostics Time of day clock lost power System configuration settings are corrupted If the problem persists try to restore the data by entering the system setup program Then immediately exit the program See Using the System Setup Program If the message reappears contact Dell Time of day clock stopped The coin cell battery t...

Страница 84: ...wait 1 minute and turn it on again 2 Verify that the numbers capitals and scroll lock lights on the keyboard blink during the boot routine 3 From the Windows desktop click the Start button point to Programs point to Accessories and click Notepad 4 Type some characters on the external keyboard and verify that they appear on the display If you cannot verify these steps you may have a defective exter...

Страница 85: ...ntation If necessary uninstall and then reinstall the program If You Are Using Windows XP Run the Program Compatibility Wizard The Program Compatibility Wizard configures a program so it runs in an environment similar to non Windows XP operating system environments 1 Click the Start button point to All Programs Accessories and then click Program Compatibility Wizard 2 In the welcome screen click N...

Страница 86: ...on Guide If you receive an insufficient memory message l Save and close any open files and exit any open programs you are not using to see if that resolves the problem l See the software documentation for minimum memory requirements If necessary install additional memory l Reseat the memory modules to ensure that your computer is successfully communicating with the memory l Run the Dell Diagnostic...

Страница 87: ...ss the power button to turn on the computer Charge the battery The battery charge may be depleted 1 Reinstall the battery 2 Use the AC adapter to connect the computer to an electrical outlet 3 Turn on the computer Check the battery status light If the battery status light flashes orange or is a steady orange the battery charge is low or depleted Connect the computer to an electrical outlet If the ...

Страница 88: ...t indicate that a problem exists See your docking device documentation for more information on undocking your computer CAUTION Because the computer may not automatically go into standby mode when it is undocked be sure the settings in the Power Options control panel do not prohibit the computer from going into standby mode If you change the Power Options control panel to prohibit the computer from...

Страница 89: ... the cable connections l See the scanner documentation for cable connection information l Ensure that the scanner cables are securely connected to the scanner and the computer Verify that the scanner is recognized by Microsoft Windows 1 Click the Start button click Control Panel and then click Printers and Other Hardware 2 Click Scanners and Cameras If your scanner is listed Windows recognizes the...

Страница 90: ...le connection Ensure that the headphone cable is securely inserted into the headphone connector Adjust the Windows volume control Click or double click the speaker icon in the lower right corner of your screen Ensure that the volume is turned up and that the sound is not muted Check the touch pad settings 1 Click the Start button click Control Panel and then click Printers and Other Hardware 2 Cli...

Страница 91: ...devices power strips and the extension cable to verify that the computer turns on Adjust the power properties Search for the keyword standby in the Windows Help and Support Center Switch the video image If your computer is attached to an external monitor press Fn F8 to switch the video image to the display Adjust the brightness Press Fn and the up or down arrow key Move the external subwoofer away...

Страница 92: ...1 Shut down your computer and connect an external monitor to the computer 2 Turn on the computer and the monitor and adjust the monitor brightness and contrast controls If the external monitor works the computer display or video controller may be defective Contact Dell ...

Страница 93: ...or Side Data bus width 64 bits DRAM bus width DDR2 dual channel 400 MHz 533 MHz independent 64 bit memory data channels Processor address bus width 32 bits Flash EPROM 1 MB Graphics bus integrated PCI bus 32 bits PC Card CardBus controller Texas Instruments PCI4515 CardBus controller support for USB express cards through adapter in CardBus slot PC Card connector one supports one Type I or Type II ...

Страница 94: ...oard Wireless internal Mini PCI Wi Fi 802 11b or 802 11a b g and Bluetooth wireless technology optional Video Video type integrated on system board 128 bit hardware accelerated Data bus integrated video Video controller Intel Graphics Media Accelerator 900 Video memory 1 MB with Dynamic Virtual Memory Technology DVMT up to 64 MB with 256 MB of system memory or 128 MB with 512 MB or more of system ...

Страница 95: ...88 mm 1 92 inch rectangle Battery Type 6 cell smart lithium ion 53 WHr standard 4 cell smart lithium ion 32 WHr optional 6 cell smart lithium ion 48 WHr optional in media bay Dimensions Depth 77 5 mm 3 05 inches Height 19 5 mm 0 76 inch Width 123 4 mm 4 86 inches Weight 0 32 kg 0 70 lb 6 cell 0 23 kg 0 52 lb 4 cell Voltage 14 8 VDC 4 cell 11 1 VDC 6 cell Charge time with computer off approximate a...

Страница 96: ...4 inches Width 338 3 mm 13 3 inches Depth 273 mm 10 8 inches Weight With travel module 2 48kg 5 46 lbs 6 cell 2 38kg 5 24 lbs 4 cell 15 inch display Height 35 5 mm 1 4 inches Width 338 3 mm 13 3 inches Depth 273 mm 10 8 inches Weight With travel module 2 60kg 5 73 lbs 6 cell 2 50kg 5 51 lbs 4 cell Environmental Temperature range Operating 0 to 40 C 32 to 104 F Storage 40 to 65 C 40 to 149 F Relati...

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Страница 98: ...e the Glossary If you purchased a Dell n Series computer any references in this document to Microsoft Windows operating systems are not applicable NOTE A NOTE indicates important information that helps you make better use of your computer NOTICE A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem CAUTION A CAUTION indicates a potential for ...

Страница 99: ...tion Microsoft MS DOS Outlook and Windows are registered trademarks of Microsoft Corporation Bluetooth is a registered trademark owned by Bluetooth SIG Inc and is used by Dell Inc under license ENERGY STAR is a registered trademark of the U S Environmental Protection Agency As an ENERGY STAR partner Dell Inc has determined that this product meets the ENERGY STAR guidelines for energy efficiency Ot...

Страница 100: ...Dell carrying case to pack the computer and its accessories together safely l Avoid packing the computer with items such as shaving cream colognes perfumes or food l Protect the computer the batteries and the hard drive from hazards such as extreme temperatures and overexposure to sunlight dirt dust or liquids l Pack the computer so that it does not slide around in the trunk of your car or in an o...

Страница 101: ...e of the investigating officer l If the computer belongs to a company notify the security office of the company l Contact Dell customer service to report the missing computer Provide the computer Service Tag the case number and the name address and telephone number of the law enforcement agency to which you reported the missing computer If possible give the name of the investigating officer The De...

Страница 102: ...ireless computer running the Windows 2000 operating system see the user s guide that came with your wireless network adapter NOTE Your Dell QuickSet power management software can disable your wireless card If your wireless card is not working see your QuickSet Help by clicking the QuickSet icon in the taskbar then clicking Help NOTE Most wireless networks are of the infrastructure type 1 infrastru...

Страница 103: ...configured for the wireless network you selected another pop up notifies you that your computer is connected to the network you selected Thereafter whenever you log on to your computer in the area of the wireless network the same pop up notifies you of the wireless network connection NOTE Network security settings are unique to your network Dell cannot provide this information NOTE Your computer c...

Страница 104: ...t Windows Classic View You can change the appearance of the Windows desktop Start menu and Control Panel so that they look more like previous versions of the Windows operating system Desktop 1 Click the Start button and click Control Panel 2 Under Pick a category click Appearance and Themes 3 Under Pick a task click Change the computer s theme 4 In the Theme drop down menu click Windows Classic 5 ...

Страница 105: ...Microsoft Windows XP operating system provides a Files and Settings Transfer wizard to move data from the source computer to the new computer You can move data such as l E mails l Toolbar settings l Window sizes l Internet bookmarks You can transfer the data to the new computer over a network or serial connection or you can store it on a removable medium such as a writable CD or floppy To prepare ...

Страница 106: ...me the new account type the name of the new user and click Next 5 Under Pick an account type click one of the following options l Computer administrator You can change all computer settings l Limited You can change only your own personal settings such as your password You cannot install programs or use the Internet 6 Click Create Account Fast User Switching Fast User Switching allows multiple user...

Страница 107: ...ow the instructions on the screen Internet Connection Firewall The Internet Connection Firewall provides basic protection from unauthorized access to the computer while the computer is connected to the Internet The firewall is automatically enabled when you run the Network Setup Wizard When the firewall is enabled for a network connection the firewall icon appears with a red background in the Netw...

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