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Getting help

Topics:

•

Contacting Dell EMC

•

Documentation feedback

•

Accessing system information by using QRL

•

Receiving automated support with SupportAssist

•

Recycling or End-of-Life service information

Contacting Dell EMC

Dell EMC provides several online and telephone based support and service options. If you do not have an active internet connection, you
can find contact information about your purchase invoice, packing slip, bill, or Dell EMC product catalog. Availability varies by country and
product, and some services may not be available in your area. To contact Dell EMC for sales, technical assistance, or customer service
issues:

Steps

1. Go to

www.dell.com/support/home

2. Select your country from the drop-down menu on the lower right corner of the page.
3. For customized support:

a. Enter your system Service Tag in the

Enter your Service Tag

field.

b. Click

Submit

.

The support page that lists the various support categories is displayed.

4. For general support:

a. Select your product category.
b. Select your product segment.
c. Select your product.

The support page that lists the various support categories is displayed.

5. For contact details of Dell EMC Global Technical Support:

Global Technical Support

b. The

Contact Technical Support

page is displayed with details to call, chat, or e-mail the Dell EMC Global Technical Support

team.

Documentation feedback

You can rate the documentation or write your feedback on any of our Dell EMC documentation pages and click

Send Feedback

to send

your feedback.

Accessing system information by using QRL

You can use the Quick Resource Locator (QRL) located on the information tag in the front of the system, to access the information about
the PowerEdge system.

Prerequisites

Ensure that your smartphone or tablet has the QR code scanner installed.

The QRL includes the following information about your system:

•

How-to videos

•

Reference materials, including the Installtion and Service Manual, LCD diagnostics, and mechanical overview

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Getting help

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Содержание 06M4F

Страница 1: ...Dell EMC PowerEdge R640 Installation and Service Manual Regulatory Model E39S Series Regulatory Type E39S001 July 2020 Rev A09 ...

Страница 2: ...tial damage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2017 2020 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners ...

Страница 3: ...ations 31 System dimensions 31 Chassis weight 32 Processor specifications 32 Supported operating systems 32 Cooling fan specifications 32 PSU specifications 33 System battery specifications 33 Expansion bus specifications 33 Memory specifications 34 Storage controller specifications 34 Drives 35 Hard drive specifications 35 Optical drive 35 Ports and connectors specifications 35 USB ports 35 NIC p...

Страница 4: ...nager main menu 70 One shot UEFI boot menu 70 System Utilities 70 PXE boot 70 Chapter 6 Installing and removing system components 71 Safety instructions 71 Before working inside your system 72 After working inside your system 72 Recommended tools 72 Optional front bezel 73 Removing the front bezel 73 Installing the front bezel 73 System cover 74 Removing the system cover 74 Installing the system c...

Страница 5: ... card riser 113 Installing an expansion card riser 115 Removing expansion card from the expansion card riser 117 Installing an expansion card into expansion card riser 120 M 2 SSD module 122 Removing the M 2 SSD module 122 Installing the M 2 SSD module 123 Optional IDSDM or vFlash module 124 Removing the optional IDSDM or vFlash card 124 Installing optional IDSDM or vFlash card 125 Optional IDSDM ...

Страница 6: ...wer supply unit 155 Installing DC power supply unit 156 Wiring instructions for a DC power supply unit 156 System board 157 Removing the system board 157 Installing the system board 158 Trusted Platform Module 161 Upgrading the Trusted Platform Module 161 Initializing TPM for BitLocker users 162 Initializing the TPM 1 2 for TXT users 162 Initializing the TPM 2 0 for TXT users 162 Control panel 163...

Страница 7: ...help 172 Contacting Dell EMC 172 Documentation feedback 172 Accessing system information by using QRL 172 Quick Resource Locator for R640 173 Receiving automated support with SupportAssist 173 Recycling or End of Life service information 173 Contents 7 ...

Страница 8: ...rives on the back panel Two AC or DC redundant power supply units NOTE All instances of SAS SATA hard drives SSDs NVMe drives are referred to as drives in this document unless specified otherwise Topics Supported configurations for PowerEdge R640 Front view of the system Back view of the system Drive indicator codes LCD panel Locating the Service Tag of your system System information label Support...

Страница 9: ...Figure 1 Supported configurations for PowerEdge R640 Dell EMC PowerEdge R640 overview 9 ...

Страница 10: ...to five status LEDs and an overall system health LED Chassis health and system ID bar For more information see the Status LED indicators section Quick Sync 2 wireless Indicates a Quick Sync enabled system The Quick Sync feature is optional This feature allows management of the system by using mobile devices This feature aggregates hardware or firmware inventory and various system level diagnostic ...

Страница 11: ... drive system Table 2 Features available on the front of the system Item Ports panels and slots Icon Description 1 Left control panel N A Contains the system health and system ID status LED and the iDRAC Quick Sync 2 wireless indicator NOTE The iDRAC Quick Sync 2 indicator is available only on certain configurations Status LED Enables you to identify any failed hardware components There are up to ...

Страница 12: ...ay device to the system For more information see the Technical specifications section 5 USB port optional The USB port is USB 3 0 compliant 6 Right control panel N A Contains the power button USB port iDRAC Direct micro port and the iDRAC Direct status LED 7 Information tag N A The Information Tag is a slide out label panel that contains system information such as Service Tag NIC MAC address and s...

Страница 13: ...es that are supported on your system For more information about drives see the Technical specifications section 3 VGA port Enables you to connect a display device to the system For more information see the Technical specifications section 4 Right control panel N A Contains the power button USB port iDRAC Direct micro port and the iDRAC Direct status LED 5 Information tag N A The Information Tag is...

Страница 14: ...nter the host adapter configuration utility program Temperature indicator The indicator turns solid amber if the system experiences a thermal error for example the ambient temperature is out of range or there is a fan failure Ensure that none of the following conditions exist A cooling fan has been removed or has failed System cover air shroud memory module blank or back filler bracket is removed ...

Страница 15: ...ync 2 feature is turned off Press the iDRAC Quick Sync 2 button to turn on the iDRAC Quick Sync 2 feature If the LED fails to turn on reseat the left control panel flex cable and check If the problem persists see the Getting help section Solid white Indicates that iDRAC Quick Sync 2 is ready to communicate Press the iDRAC Quick Sync 2 button to turn off If the LED fails to turn off restart the sys...

Страница 16: ...y connected to a device For more information see the iDRAC Quick Sync 2 indicator codes on page 15 section 4 iDRAC Direct port Micro AB USB The iDRAC Direct Micro AB USB port enables you to access the iDRAC Direct Micro AB features For more information see the Integrated Dell Remote Access Controller User s Guide at www dell com poweredgemanuals iDRAC Direct LED indicator codes The iDRAC Direct LE...

Страница 17: ...ss expansion cards For more information on the expansion cards that are supported on your system see the Expansion card guidelines 2 Drive slot 2 N A Enable you to install drives that are supported on your system For more information about drives see the Technical specifications section 3 Power supply unit 2 N A For more information about the PSU configurations see the Technical specifications sec...

Страница 18: ...e systems Press the button to identify a system in a rack by turning on the system ID button You can also use the system ID button to reset iDRAC and to access BIOS using the step through mode Figure 8 Back view of system with 3 PCIe expansion slots Table 11 2 X 2 5 inch drive system with 3 PCIe expansion slot Item Ports panels or slots Icon Description 1 PCIe expansion card slot 3 N A The expansi...

Страница 19: ...ou to connect the status indicator cable and view system status when the CMA is installed 9 System identification button The System Identification ID button is available on the front and back of the systems Press the button to identify a system in a rack by turning on the system ID button You can also use the system ID button to reset iDRAC and to access BIOS using the step through mode Figure 9 B...

Страница 20: ...ted network port to securely access the embedded iDRAC on a separate management network see the www dell com poweredgemanuals 8 System status indicator cable port N A Enables you to connect the status indicator cable and view system status when the CMA is installed 9 System identification button The System Identification ID button is available on the front and back of the systems Press the button ...

Страница 21: ...valid power source is connected to the PSU and the PSU is operational Blinking amber Indicates a problem with the PSU Not illuminated Power is not connected to the PSU Blinking green When the firmware of the PSU is being updated the PSU handle blinks green CAUTION Do not disconnect the power cord or unplug the PSU when updating firmware If firmware update is interrupted the PSUs do not function Bl...

Страница 22: ...eature set health status or supported voltage CAUTION If two PSUs are installed both the PSUs must have the same type of label for example Extended Power Performance EPP label Mixing PSUs from previous generations of PowerEdge servers is not supported even if the PSUs have the same power rating This results in a PSU mismatch condition or failure to turn the system on CAUTION When correcting a PSU ...

Страница 23: ...s time Flashes green amber and then turns off Predicted drive failure Flashes amber four times per second Drive failed Flashes green slowly Drive rebuilding Solid green Drive online Flashes green for three seconds amber for three seconds and then turns off after six seconds Rebuild stopped LCD panel The LCD panel provides system information status and error messages to indicate if the system is fu...

Страница 24: ...lay Displays system information status and error messages or iDRAC IP address Viewing Home screen The Home screen displays user configurable information about the system This screen is displayed during normal system operation when there are no status messages or errors When the system turns off and there are no errors LCD enters the standby mode after five minutes of inactivity Press any button on...

Страница 25: ...esses for iDRAC iSCSI or Network devices Name Displays the name of the Host Model or User String for the system Number Displays the Asset tag or the Service tag for the system Power Displays the power output of the system in BTU hr or Watts The display format can be configured in the Set home submenu of the Setup menu Temperature Displays the temperature of the system in Celsius or Fahrenheit The ...

Страница 26: ...System information label PowerEdge R640 Front system information label Figure 15 LED behavior Figure 16 Configuration and layout and express service tag 26 Dell EMC PowerEdge R640 overview ...

Страница 27: ...PowerEdge R640 Service information Figure 17 Service information electrical overview network daughter card and miniPERC installation Dell EMC PowerEdge R640 overview 27 ...

Страница 28: ...Figure 18 Memory information jumper setting and NVDIMM battery removal 28 Dell EMC PowerEdge R640 overview ...

Страница 29: ...figuring and logging in to iDRAC and managing your system remotely see the Integrated Dell Remote Access Controller User s Guide For information about understanding Remote Access Controller Admin RACADM subcommands and supported RACADM interfaces see the RACADM CLI Guide for iDRAC For information about Redfish and its protocol supported schema and Redfish Eventing are implemented in iDRAC see the ...

Страница 30: ...ee the Dell EMC SupportAssist Enterprise User s Guide https www dell com serviceabilitytools For information about partner programs enterprise systems management see the OpenManage Connections Enterprise Systems Management documents www dell com openmanagemanuals Working with the Dell PowerEdge RAID controllers For information about understanding the features of the Dell PowerEdge RAID controllers...

Страница 31: ...stems Cooling fan specifications PSU specifications System battery specifications Expansion bus specifications Memory specifications Storage controller specifications Drives Ports and connectors specifications Environmental specifications System dimensions Figure 19 System dimensions 3 Technical specifications 31 ...

Страница 32: ...ge R640 supports the following operating systems Canonical Ubuntu LTS Citrix XenServer Enterprise Linux Microsoft Windows Server with Hyper V Red Hat Enterprise Linux SUSE Linux Enterprise Server VMware ESXi NOTE For more information go to www dell com ossupport Cooling fan specifications The cooling fans are integrated into the system to dissipate the heat generated by the functioning of the syst...

Страница 33: ...AC 6000 BTU hr 50 60 Hz 100 240 V AC autoranging NOTE If a system with 1100 W AC or HVDC PSU operates from 100 to 120V the power rating per PSU is derated to 1050 W NOTE If a system with 1600 W PSUs operates from 100 to 120 V then the power rating per PSU is derated to 800 W NOTE Heat dissipation is calculated using the PSU wattage rating NOTE This system is also designed to connect to the IT powe...

Страница 34: ...B RDIMM 1536 GB NA NA DCPMM 4096 GB DCPMM 6144 GB NOTE 8 GB RDIMMs and NVDIMM N must not be mixed NOTE Minimum of two CPUs are required for any configurations that support NVDIMM N NOTE DCPMM can be mixed with RDIMMs and LRDIMMs NOTE Mixing of DDR4 DIMM Types RDIMM LRDIMM within channel integrated memory controller socket or across sockets is not supported NOTE x4 and x8 DDR4 DIMMs can be mixed wi...

Страница 35: ...both 4 x 3 5 and 8 x 2 5 inch hard drive systems Ports and connectors specifications USB ports The PowerEdge R640 system supports The following table provides more information about the USB specifications Table 23 USB specifications System Front panel Back panel Internal Four hard drive systems One 4 pin USB 2 0 compliant ports Two 9 pin USB 3 0 compliant ports One 9 pin USB 3 0 compliant ports On...

Страница 36: ...on NIC cards NOTE The NDC slot is not hot pluggable Serial port The PowerEdge R640 system supports one serial port on the back panel This port is a 9 pin connector Data Terminal Equipment DTE 16550 compliant NOTE The Serial port is not hot pluggable VGA ports The Video Graphic Array VGA port enables you to connect the system to a VGA display The PowerEdge R640 system supports one 15 pin VGA port o...

Страница 37: ...o the Product Environmental Datasheet located with the Manuals Documents on www dell com poweredgemanuals Table 25 Temperature specifications Temperature Specifications Storage 40 C to 65 C 40 F to 149 F Continuous operation for altitude less than 950 m or 3117 ft 10 C to 35 C 50 F to 95 F with no direct sunlight on the equipment NOTE Maximum of 205 W 28 core processor is supported in systems with...

Страница 38: ...g temperature specifications Standard operating temperature Specifications Continuous operation for altitude less than 950 m or 3117 ft 10 C to 35 C 50 F to 95 F with no direct sunlight on the equipment Expanded operating temperature Table 32 Expanded operating temperature specifications Expanded operating temperature Specifications Continuous operation 5 C 40 C at 5 to 85 RH with 29 C dew point N...

Страница 39: ...lank DIMM blanks Maximum number of DIMM blanks Fan PowerEdge R640 2 5 inch hard drives x 10 1 One 1U standard heat sink for CPU 165 W Not required Required for processor 1 11 blanks Five standard fans One 1U 2 pipe heat sink for CPU 200 205 W and 150 W 165 W FO Required Eight high performance fans 2 Two 1U standard heat sink for CPU 165 W Not required Eight standard fans Two 1U 2 pipe heat sink fo...

Страница 40: ... inch x4 hard drives PCIe x2 x3 2 5 inch x8 hard drives PCIe x3 x2 200 205 W 155 165 W FO 165 W Gold 6146 150 W 6144 and 6244 150 W Gold 6240Y 30oC High performance fans High performance heat sink 35oC 35oC 35oC 35oC PowerEdge R640 2 5 inch x10 hard drives PCIe x3 3 5 inch x4 hard drives PCIe x2 x3 2 5 inch x8 hard drives PCIe x3 x2 70 to 165 W 35oC High performance fans High performance heat sink...

Страница 41: ...dge R640 10 x 2 5 inch SAS SATA hard drives 8 x 2 5 inch SAS SATA hard drives 4 x 3 5 inch SAS SATA hard drives 200 W 205 W 2 pipe 1U high performance High performance fan 30 C 10 x 2 5 inch SAS SATA and NVMe drives 4 8 or 10 165 W 2 pipe 1U standard High performance fan 30 C 200 W 205 W 2 pipe 1U high performance Particulate and gaseous contamination specifications The following table defines the...

Страница 42: ...e dust Residual dust present in the air must have a deliquescent point less than 60 relative humidity NOTE This condition applies to data center and non data center environments Table 38 Gaseous contamination specifications Gaseous contamination Specifications Copper coupon corrosion rate 300 Å month per Class G1 as defined by ANSI ISA71 04 1985 Silver coupon corrosion rate 200 Å month as defined ...

Страница 43: ...s administrators about system issues and enables them to perform remote system management This reduces the need for physical access to the system Options to set up iDRAC IP address To enable communication between your system and iDRAC you must first configure the network settings based on your network infrastructure NOTE For static IP configuration you must request for it at the time of purchase T...

Страница 44: ...anuals Options to install the operating system If the system is shipped without an operating system install a supported operating system by using one of the following resources Table 39 Resources to install the operating system Resources Location iDRAC www dell com idracmanuals Lifecycle Controller www dell com idracmanuals Lifecycle Controller OpenManage Deployment Toolkit www dell com openmanage...

Страница 45: ...clear the web browser cache before downloading the drivers and firmware Steps 1 Go to www dell com support home 2 In the Drivers Downloads section type the Service Tag of your system in the Enter a Service Tag or product ID box and then click Submit NOTE If you do not have the Service Tag select Detect Product to allow the system to automatically detect the Service Tag or click View products and n...

Страница 46: ...your system These settings have already been pre configured per solution requirements Contact Dell EMC before you change these settings NOTE Help text for the selected field is displayed in the graphical browser by default To view the help text in the text browser press F1 You can access system setup by one of the following Standard graphical browser The browser is enabled by default Text browser ...

Страница 47: ... finish booting and then restart the system and try again 3 On the System Setup Main Menu screen click System BIOS System BIOS Settings details About this task The System BIOS Settings screen details are explained as follows Option Description System Information Provides information about the system such as the system model name BIOS version and Service Tag Memory Settings Provides information and...

Страница 48: ...S version Viewing System Information To view the System Information screen perform the following steps Steps 1 Power on or restart your system 2 Press F2 immediately after you see the following message F2 System Setup NOTE If your operating system begins to load before you press F2 wait for the system to finish booting and then restart your system and try again 3 On the System Setup Main Menu scre...

Страница 49: ...ystem Setup Main Menu screen click System BIOS 4 On the System BIOS screen click Memory Settings Memory Settings details About this task The Memory Settings screen details are explained as follows Option Description System Memory Size Specifies the memory size in the system System Memory Type Specifies the type of memory that is installed in the system System Memory Speed Specifies the system memo...

Страница 50: ...c Self Refresh Enables or disables opportunistic self refresh feature This option is set to Disabled by default and is not supported when DCPMMs are in the system Correctable Error logging Enables or disables logging of correctable memory threshold error This option is set to Enabled by default Persistent Memory This field controls Persistent Memory on the system This option is only available if t...

Страница 51: ... hardware prefetcher This option is set to Enabled by default Software Prefetcher Enables or disables the software prefetcher This option is set to Enabled by default DCU Streamer Prefetcher Enables or disables the Data Cache Unit DCU streamer prefetcher This option is set to Enabled by default DCU IP Prefetcher Enables or disables the Data Cache Unit DCU IP prefetcher This option is set to Enable...

Страница 52: ...rols the number of enabled cores in each processor This option is set to All by default Processor Core Speed Specifies the maximum core frequency of the processor Processor Bus Speed Displays the bus speed of the processor Processor n NOTE Depending on the number of processors there might be up to fourtwo processors listed The following settings are displayed for each processor that is installed i...

Страница 53: ... RAID Mode BIOS support is always enabled Option Description Model Specifies the drive model of the selected device Drive Type Specifies the type of drive attached to the SATA port Capacity Specifies the total capacity of the drive This field is undefined for removable media devices such as optical drives NVMe Settings The NVMe settings enable you to set the NVMe drives to either RAID mode or Non ...

Страница 54: ... restart your system 2 Press F2 immediately after you see the following message F2 System Setup NOTE If your operating system begins to load before you press F2 wait for the system to finish booting and then restart your system and try again 3 On the System Setup Main Menu screen click System BIOS 4 On the System BIOS screen click Boot Settings Boot Settings details About this task The Boot Settin...

Страница 55: ...t interface UEFI boot mode the default is an enhanced 64 bit boot interface 1 From the System Setup Main Menu click Boot Settings and select Boot Mode 2 Select the UEFI boot mode you want the system to boot into CAUTION Switching the boot mode may prevent the system from booting if the operating system is not installed in the same boot mode 3 After the system boots in the specified boot mode proce...

Страница 56: ...a UEFI PXE boot option is created for the device PXE Device n Settings n 1 to 4 Enables you to control the configuration of the PXE device UEFI HTTP Settings Options Description HTTP Device n 1 to 4 Enables or disables the device When enabled a UEFI HTTP boot option is created for the device HTTP Device n Settings n 1 to 4 Enables you to control the configuration of the HTTP device Table 41 HTTP D...

Страница 57: ...e configuration of the iSCSI device Connection order TLS Authentication Configuration View and or modify this device s boot TLS authentication mode None means the HTTP server and the client will not authenticate each other for this boot One way means the HTTP server will be authenticated by the client while the client will not be authenticated by the server This option is set to None by default In...

Страница 58: ...add in graphic cards are installed When set to Disabled an add in graphics card is used as the primary display BIOS will output displays to both the primary add in video and the embedded video during POST and pre boot environment The embedded video is disabled before the operating system boots This option is set to Enabled by default NOTE When there are multiple add in graphic cards installed in t...

Страница 59: ...th the Option ROM and UEFI drivers are disabled Only slots that are present on the system are available for control Table 44 Slot Disablement Option Description Slot 1 Enables or disables the PCIe slot 1 This option is set to Enabled by default Slot 3 Enables or disables or only the boot driver is disabled for the PCIe slot 3 This option is set to Enabled by default Slot 4 Enables or disables or o...

Страница 60: ...ur system supports four processors you may have 13 PCIe slots Slot Bifurcation Allows Platform Default Bifurcation Auto Discovery of Bifurcation and Manual Bifurcation Control The default is set to Platform Default Bifurcation The slot bifurcation field is accessible when set to Manual Bifurcation Control and is disabled when set to Platform Default Bifurcation or Auto Discovery of Bifurcation NOT...

Страница 61: ...perties of the serial communication port Viewing Serial Communication To view the Serial Communication screen perform the following steps Steps 1 Power on or restart your system 2 Press F2 immediately after you see the following message F2 System Setup NOTE If your operating system begins to load before you press F2 wait for the system to finish booting and then restart your system and try again 3...

Страница 62: ...n iDRAC Loading the BIOS default settings from within the BIOS setup utility may not always revert this setting to the default setting of Serial Device 1 Failsafe Baud Rate Specifies the failsafe baud rate for console redirection The BIOS attempts to determine the baud rate automatically This failsafe baud rate is used only if the attempt fails and the value must not be changed This option is set ...

Страница 63: ...across cores and uncores during runtime The optimization of the uncore frequency to either save power or optimize performance is influenced by the setting of the Energy Efficiency Policy option Energy Efficient Policy Enables you to select the Energy Efficient Policy option The CPU uses the setting to manipulate the internal behavior of the processor and determines whether to target higher perform...

Страница 64: ...system Setup Password Enables you to set the system setup password This option is read only if the password jumper is not installed in the system Password Status Enables you to lock the system password This option is set to Unlocked by default TPM Security NOTE The TPM menu is available only when the TPM module is installed Enables you to control the reporting mode of the TPM The TPM Security opti...

Страница 65: ...he ME power capping settings and blocks access to all in band management tools All management should be managed through out of band This option is set to Enabled by default NOTE BIOS update requires HECI devices to be operational and DUP updates require IPMI interface to be operational This setting needs to be set to Enabled to avoid updating errors Secure Boot Enables Secure Boot where the BIOS a...

Страница 66: ...r Tab A message prompts you to reenter the system password 5 Reenter the system password and click OK 6 In the Setup Password field type your setup password and press Enter or Tab A message prompts you to reenter the setup password 7 Reenter the setup password and click OK 8 Press Esc to return to the System BIOS screen Press Esc again A message prompts you to save the changes NOTE Password protec...

Страница 67: ...mpts the system displays the following message Invalid Password Number of unsuccessful password attempts x System Halted Must power down Even after you restart the system the error message is displayed until the correct password is typed The following options are exceptions If System Password is not set to Enabled and is not locked through the Password Status option you can assign a system passwor...

Страница 68: ...s disabled if Redundant OS Location is set to None or if Redundant OS State is set to Hidden When set to Enabled BIOS boots to the device specified in Redundant OS Location When set to Disabled BIOS preserves the current boot list settings This option is set to Disabled by default Miscellaneous Settings You can use the Miscellaneous Settings screen to perform specific functions such as updating th...

Страница 69: ...You can enable or disable various iDRAC parameters by using the iDRAC settings utility NOTE Accessing some of the features on the iDRAC settings utility needs the iDRAC Enterprise License upgrade For more information about using iDRAC see Dell Integrated Dell Remote Access Controller User s Guide at www dell com poweredgemanuals Device Settings Device Settings enables you to configure the below de...

Страница 70: ...access boot menu where you can select a one time boot device to boot from Launch System Setup Enables you to access System Setup Launch Lifecycle Controller Exits the Boot Manager and invokes the Dell Lifecycle Controller program System Utilities Enables you to launch System Utilities menu such as System Diagnostics and UEFI shell One shot UEFI boot menu One shot UEFI boot menu enables you to sele...

Страница 71: ...ry key Optical drive optional Power supply units System board Trusted Platform Module Control panel Safety instructions NOTE Whenever you need to lift the system get others to assist you To avoid injury do not attempt to lift the system by yourself WARNING Opening or removing the system cover while the system is powered on may expose you to a risk of electric shock CAUTION Do not operate the syste...

Страница 72: ...Guide at https www dell com poweredgemanuals 4 Remove the system cover After working inside your system Prerequisites Follow the safety guidelines listed in Safety instructions on page 71 Steps 1 Reconnect the peripherals and connect the system to the electrical outlet 2 Turn on the attached peripherals and then turn on the system Recommended tools You need the following tools to perform the remov...

Страница 73: ...emoving the optional front bezel with the LCD panel Installing the front bezel The procedure to install the front bezel with and without the LCD panel is the same Prerequisites Follow the safety guidelines listed in Safety instructions on page 71 Steps 1 Locate and remove the bezel key NOTE The bezel key is part of the LCD bezel package 2 Align and insert the right end of the bezel onto the system...

Страница 74: ...nnect the system from the electrical outlet and disconnect the peripherals Steps 1 Using a 1 4 inch flat head or a Phillips 2 screwdriver rotate the latch release lock counter clockwise to the unlocked position 2 Lift the latch till the system cover slides back and the tabs on the system cover disengage from the guide slots on the system 3 Hold the cover on both sides and lift the cover away from ...

Страница 75: ...are left inside the system Steps 1 Align the tabs on the system cover with the guide slots on the system 2 Push the system cover latch down The system cover slides forward the tabs on the system cover engage with the guide slots on the system and the system cover latch locks into place 3 Using a 1 4 inch flat head or Phillips 2 screwdriver rotate the latch release lock clockwise to the locked posi...

Страница 76: ...rive blanks is identical Prerequisites 1 Follow the safety guidelines listed in Safety instructions on page 71 2 If installed remove the front bezel CAUTION To maintain proper system cooling drive blanks must be installed in all empty drive slots CAUTION Mixing drive blanks from previous generations of PowerEdge servers is not supported Steps Press the release button and slide the drive blank out ...

Страница 77: ...f PowerEdge servers is not supported Steps Insert the drive blank into the drive slot and push the blank until the release button clicks into place Figure 25 Installing a drive blank Next steps If removed install the front bezel Removing a drive carrier Prerequisites 1 Follow the safety guidelines listed in Safety instructions on page 71 2 If applicable remove the front bezel 3 Using the managemen...

Страница 78: ... drive slot Figure 26 Removing a drive carrier Next steps 1 Follow the procedure listed in After working inside your system on page 72 2 Install a drive carrier 3 If you are not replacing the drive immediately insert a drive blank in the empty drive slot to maintain proper system cooling Installing a drive carrier Prerequisites CAUTION Before attempting to remove or install a drive while the syste...

Страница 79: ... drive blank Steps 1 Press the release button on the front of the drive carrier to open the release handle 2 Insert the drive carrier into the drive slot and slide until the drive connects with the backplane 3 Close the drive carrier release handle to lock the drive in place Figure 27 Installing a drive carrier Next steps If applicable install the front bezel Removing the drive from the drive carr...

Страница 80: ...ot supported NOTE When installing a drive into the drive carrier ensure that the screws are torqued to 4 in lbs Steps 1 Insert the drive into the drive carrier with the connector end of the drive towards the back of the carrier 2 Align the screw holes on the drive with the screws holes on the drive carrier When aligned correctly the back of the drive is flush with the back of the drive carrier 3 U...

Страница 81: ...lines listed in Safety instructions on page 71 2 Follow the procedure listed in Before working inside your system on page 72 3 Remove the system cover Steps 1 Slide the backplane cover in the direction of the arrows marked on the backplane cover 2 Lift the backplane cover away from the system Installing and removing system components 81 ...

Страница 82: ...ollow the procedure listed in Before working inside your system on page 72 3 Install the system cover Steps 1 Align the tabs on the backplane cover with the guide slots on the system 2 Slide the backplane cover toward the front of the system until the cover locks into place Figure 31 Installing the backplane cover 82 Installing and removing system components ...

Страница 83: ...hat are shipped with your product NOTE Components that are hot swappable are marked orange and touch points on the components are marked blue Figure 32 Inside the system 1 PCIe expansion riser 1 right control panel cable cover 2 hard drive cage 3 optical drive 4 optical drive release latch 5 backplane release latch 6 cabling latch 7 cooling fan 8 8 air shroud 9 processor and DIMM blank 10 processo...

Страница 84: ...ing fan 8 7 air shroud 8 processor and DIMM blank 9 processor 2 slot 10 IDSDM vFlash module slot 11 expansion riser 2 B 12 expansion riser 1 B 13 PCIe shroud 14 integrated storage controller card 15 processor 1 16 intrusion switch 17 cabling latch 18 SAS expander board 19 hard drive backplane 20 left control panel cable cover 84 Installing and removing system components ...

Страница 85: ...g fan 8 7 air shroud 8 processor and DIMM blank 9 processor 2 slot 10 IDSDM vFlash module slot 11 expansion riser 2 A 12 network daughter card 13 expansion riser 1 A 14 PCIe shroud 15 integrated storage controller card 16 processor 1 17 intrusion switch 18 cabling latch 19 hard drive backplane 20 left control panel cable cover Installing and removing system components 85 ...

Страница 86: ...way from the system Figure 35 Removing the air shroud Next steps 1 If applicable install the air shroud 2 Follow the procedure listed in After working inside your system on page 72 Installing the air shroud Prerequisites 1 Follow the safety guidelines listed in Safety instructions on page 71 2 Follow the procedure listed in Before working inside your system on page 72 3 If applicable route the cab...

Страница 87: ...uisites NOTE Opening or removing the system cover when the system is on may expose you to a risk of electric shock Exercise utmost care while removing or installing cooling fans CAUTION The cooling fans are hot swappable To maintain proper cooling while the system is on replace only one fan at a time 1 Follow the safety guidelines listed in Safety instructions on page 71 2 Remove the air shroud St...

Страница 88: ...ost care while removing or installing cooling fans CAUTION The cooling fans are hot swappable To maintain proper cooling while the system is on replace only one fan at a time Follow the safety guidelines listed in Safety instructions on page 71 Steps 1 Holding the touch points on the cooling fan align the connector on the cooling fan with the connector on the system board 2 Push the cooling fan by...

Страница 89: ...DIMMs NVDIMM Ns and Intel Optane Data Center Persistent Memory Modules DCPMMs System memory holds the instructions that are executed by the processor Your system contains 24 memory sockets split into two sets of 12 sockets one set per processor Each 12 socket set is organized into six channels Six memory channels are allocated to each processor In each channel the release tabs of the first socket ...

Страница 90: ...d B10 Slots B5 and B11 Slots B6 and B12 General memory module installation guidelines To ensure optimal performance of your system observe the following general guidelines when configuring your system memory If your system s memory configurations fail to observe these guidelines your system might not boot stop responding during memory configuration or operate with reduced memory The memory bus may...

Страница 91: ...s with white release tabs and 8 GB memory modules in the sockets with black release tabs Memory modules of different capacities can be mixed provided other memory population rules are followed For example 8 GB and 16 GB memory modules can be mixed In a dual processor configuration the memory configuration for each processor must be identical For example if you populate socket A1 for processor 1 th...

Страница 92: ...r1 A12 Processor2 B12 Configuration 7 12x 16 GB RDIMMs 4x NVDIMM Ns Same for all 12x RDIMM configurations See Configuration 1 Processor1 A7 A8 Processor2 B7 B8 Configuration 8 22x 32 GB RDIMMs 4x NVDIMM Ns Same for all 12x RDIMM configurations See Configuration 1 Processor1 A7 A8 Processor2 B7 B8 Configuration 9 20x 32 GB RDIMMs 4x NVDIMM Ns Processor1 A1 2 3 4 5 6 7 8 9 10 Processor2 B1 2 3 4 5 6...

Страница 93: ...3 4 5 6 7 8 9 10 11 12 Processor 4 D1 2 3 4 5 6 7 8 9 10 11 12 Processor2 B12 Configuration 4 24x 16 GB RDIMMs 2x NVDIMM Ns Processor1 A1 2 3 4 5 6 Processor2 B1 2 3 4 5 6 Processor3 C1 2 3 4 5 6 Processor4 D1 2 3 4 5 6 Processor1 A7 Processor2 B7 Configuration 5 24x 32 GB RDIMMs 2x NVDIMM Ns Processor1 A1 2 3 4 5 6 Processor2 B1 2 3 4 5 6 Processor3 C1 2 3 4 5 6 Processor4 D1 2 3 4 5 6 Processor1...

Страница 94: ... GB RDIMMs 12x NVDIMM Ns Processor1 A1 2 3 4 5 6 Processor2 B1 2 3 4 5 6 Processor3 C1 2 3 4 5 6 Processor4 D1 2 3 4 5 6 Processor1 A7 8 9 10 11 12 Processor2 B7 8 9 10 11 12 Configuration 14 24x 32 GB RDIMMs 12x NVDIMM Ns Processor1 A1 2 3 4 5 6 Processor2 B1 2 3 4 5 6 Processor3 C1 2 3 4 5 6 Processor4 D1 2 3 4 5 6 Processor1 A7 8 9 10 11 12 Processor2 B7 8 9 10 11 12 Configuration 15 36x 32 GB ...

Страница 95: ...y Requi res an M or L CPU Suppor ted in App Direct Mode Support ed in Memory Mode 2 128 GB x 1 16 GB x 12 192 128 N A 320 160 1 0 7 No Yes No 2 128 GB x 2 16 GB x 12 192 256 N A 448 224 1 1 3 No Yes No 2 128 GB x 4 16 GB x 8 128 512 512 640 320 1 4 No Yes Yes 2 128 GB x 4 16 GB x 12 192 512 N A 704 352 1 2 7 No Yes No 2 128 GB x 8 16 GB x 12 192 1 024 1 024 1 216 608 1 5 3 No Yes Yes 2 128 GB x 12...

Страница 96: ... limited configurations available for Dual Socket Servers with only one CPU populated NOTE DCPMM is supported on systems with 1600W and 2400W PSU configuration NOTE High Performance Fan is required with DCPMM GPU and FGPA cards are not supported Mid or rear storage is not supported Front 12 x 3 5 inch drives are not supported Mode specific guidelines The configurations allowed depend on the memory...

Страница 97: ...nks channel NOTE To use memory sparing this feature must be enabled in the BIOS menu of System Setup NOTE Memory sparing does not offer protection against a multi bit uncorrectable error Dell Fault Resilient Mode The Dell Fault Resilient Mode if enabled the BIOS creates an area of memory that is fault resilient This mode can be used by an OS that supports the feature to load critical applications ...

Страница 98: ...cessor Start with processor1 processor1 and processor 2 population should match Optimized Independent channel population order A 1 B 1 A 2 B 2 A 3 B 3 A 4 B 4 A 5 B 5 A 6 B 6 Odd number of DIMM population per processor is allowed NOTE Odd number of DIMMs will result in unbalanced memory configurations which in turn will result in performance loss It is recommended to populate all memory channels i...

Страница 99: ...g the NVDIMM N battery 3 If applicable remove the air shroud WARNING Allow the memory modules to cool after you power off the system Handle the memory modules by the card edges and avoid touching the components or metallic contacts on the memory module CAUTION To ensure proper system cooling memory module blanks must be installed in any memory socket that is not occupied Remove memory module blank...

Страница 100: ...riate memory module socket CAUTION Handle each memory module only by the card edges ensuring not to touch the middle of the memory module or metallic contacts CAUTION To prevent damage to the memory module or the memory module socket during installation do not bend or flex the memory module You must insert both ends of the memory module simultaneously 2 Open the ejectors on the memory module socke...

Страница 101: ...ving the NVDIMM N battery Prerequisites 1 Follow the safety guidelines listed in Safety instructions on page 71 2 Follow the procedure listed in Before working inside your system on page 72 CAUTION To prevent data loss ensure that your system and LEDs on NVDIMM N and NVDIMM N battery are turned off before removing the NVDIMM N battery CAUTION To avoid damage to the battery connector you must firml...

Страница 102: ...ver tighten the screw to secure the NVDIMM N battery Figure 43 Installing the NVDIMM N battery NOTE NVDIMM N battery is not hot pluggable Next steps 1 Follow the procedure listed in After working inside your system on page 72 Processors and heat sinks Removing a processor and heat sink module Prerequisites WARNING The heat sink may be hot to touch for some time after the system is powered down All...

Страница 103: ...processor and heat sink module if you are replacing the processor or heat sink This procedure is not required when replacing a system board 1 Follow the safety guidelines listed in Safety instructions on page 71 2 Follow the procedure listed in Before working inside your system on page 72 3 Remove the air shroud 4 Remove the processor and heat sink module Steps 1 Place the heat sink with the proce...

Страница 104: ...processor tray 5 Flex the outer edges of the bracket to release the bracket from the processor NOTE Ensure that the processor and the bracket are placed in the tray after you remove the heat sink Figure 46 Removing the processor bracket Next steps Install the processor into the processor and heat sink module 104 Installing and removing system components ...

Страница 105: ...ocessor before placing the bracket on the processor NOTE Ensure that the processor and the bracket are placed in the tray before you install the heat sink Figure 47 Installing the processor bracket 3 If you are using an existing heat sink remove the thermal grease from the heat sink by using a clean lint free cloth 4 Use the thermal grease syringe included with your processor kit to apply the grea...

Страница 106: ...locks onto the heat sink NOTE Ensure that the two guide pin holes on the bracket match the guide holes on the heat sink Do not press on the heat sink fins Ensure that the pin 1 indicator on the heat sink is aligned with the pin 1 indicator on the bracket before placing the heat sink onto the processor and bracket 106 Installing and removing system components ...

Страница 107: ...tor of the heat sink to the system board and then place the processor and heat sink module PHM on the processor socket CAUTION To avoid damaging the fins on the heat sink do not press down on the heat sink fins NOTE Ensure that the PHM is held parallel to the system board to prevent damaging the components 2 Push the blue retention clips inward to allow the heat sink to drop into place 3 Using the...

Страница 108: ...rs NOTE A System Event Log SEL event is logged if an expansion card riser is not supported or missing It does not prevent your system from turning on However if a F1 F2 pause occurs and an error message is displayed Expansion bus specifications The PowerEdge R640 system supports PCI express PCIe generation 3 expansion cards which are installed on the system using expansion card risers This system ...

Страница 109: ...installed in the card priority and slot priority order Table 57 Riser configurations 1B Card Type Slot Priority Form Factor HWRAID BOSS ODM 1 Low Profile NVMe PCIe SSD Dell design 1 Low Profile Infiniband HCA EDR Mellanox 1 Low Profile 100G NICs Mellanox 1 Low Profile Omni Path HFI Intel 1 Low Profile Infiniband HCA FDR Mellanox 1 Low Profile 40G NICs Intel 1 Low Profile 40G NICs Mellanox 1 Low Pr...

Страница 110: ...ow Profile Omni Path HFI Intel 1 2 3 Low Profile Infiniband HCA FDR Mellanox 1 2 3 Low Profile 40G NICs Intel 1 2 3 Low Profile 40G NICs Mellanox 1 2 3 Low Profile FC32 HBA QLogic 1 2 3 Low Profile FC32 HBA Emulex 1 2 3 Low Profile 25G NICs Broadcom 1 2 3 Low Profile 25G NICs Mellanox 1 2 3 Low Profile 25G NICs QLogic 1 2 3 Low Profile FC16 HBA QLogic 1 2 3 Low Profile FC16 HBA Emulex 1 2 3 Low Pr...

Страница 111: ...0G NICs Intel 1 Low Profile 40G NICs Mellanox 1 Low Profile FC32 HBA QLogic 1 Low Profile FC32 HBA Emulex 1 Low Profile 25G NICs Broadcom 1 Low Profile 25G NICs Mellanox 1 Low Profile 25G NICs QLogic 1 Low Profile FC16 HBA QLogic 1 Low Profile FC16 HBA Emulex 1 Low Profile 10Gb NICs Broadcom 1 Low Profile 10Gb NICs Intel 1 Low Profile 10Gb NICs Mellanox 1 Low Profile 10Gb NICs QLogic 1 Low Profile...

Страница 112: ... HBA Emulex 2 Full Height FC8 HBA QLogic 2 Full Height 1Gb NICs Broadcom 2 Full Height 1Gb NICs Intel 2 Full Height External RAID Dell design 2 Full Height Non RAID Dell design 2 Full Height Low end Video Dell design 2 Full Height Integrated RAID Dell design Integrated Slot NONE rNDC Broadcom Integrated Slot NONE rNDC Intel Integrated Slot NONE rNDC Mellanox Integrated Slot NONE rNDC QLogic Integr...

Страница 113: ... NICs Intel 1 2 Low Profile External RAID Dell design 1 2 Low Profile Integrated RAID Dell design Integrated Slot NONE rNDC Broadcom Integrated Slot NONE rNDC Intel Integrated Slot NONE rNDC Mellanox Integrated Slot NONE rNDC QLogic Integrated Slot NONE Removing an expansion card riser Prerequisites 1 Follow the safety guidelines listed in Safety instructions on page 71 2 Follow the procedure list...

Страница 114: ...Figure 51 Removing the expansion riser 1B Figure 52 Removing the expansion riser 1A 114 Installing and removing system components ...

Страница 115: ...guidelines listed in Safety instructions on page 71 2 Before installing the expansion card riser 2A install an expansion card into the riser if applicable Steps 1 If removed install the expansion cards into the expansion card riser 2 Holding the touch points align the expansion card riser with the connector and the riser guide pin on the system board Installing and removing system components 115 ...

Страница 116: ...riser and the riser guide pin on the system board 3 Lower the expansion card riser into place until the expansion card riser connector is fully seated in the connector Figure 55 Installing the expansion riser 1A Figure 56 Installing the expansion riser 1B 116 Installing and removing system components ...

Страница 117: ...r the card Removing expansion card from the expansion card riser Prerequisites 1 Follow the safety guidelines listed in Safety instructions on page 71 2 Follow the procedure listed in Before working inside your system on page 72 3 If applicable remove the air shroud 4 If applicable disconnect the cables from the expansion card 5 When removing a card from riser 2 or 3 ensure that the PCIe card hold...

Страница 118: ...dges and pull the card until the card edge connector disengages from the expansion card connector on the riser Figure 59 Removing the expansion card from expansion card riser 1 Figure 60 Removing the expansion card from expansion card riser 2B 118 Installing and removing system components ...

Страница 119: ...ard permanently install a metal filler bracket over the empty expansion slot opening and push the expansion card latch NOTE You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system Installing and remo...

Страница 120: ...applicable open the PCIe guide and then install the expansion card Steps 1 If applicable lift the expansion card latch and remove the filler bracket NOTE Store the filler bracket for future use Filler brackets must be installed in empty expansion card slots to maintain Federal Communications Commission FCC certification of the system The brackets also keep dust and dirt out of the system and aid i...

Страница 121: ...e connector with the expansion card connector on the riser 3 Insert the card edge connector firmly into the expansion card connector until the card is fully seated 4 Close the expansion card latch Figure 65 Installing an expansion card into the expansion riser 1B Installing and removing system components 121 ...

Страница 122: ...If applicable close the PCIe guide after installing the expansion card 2 Follow the procedure listed in After working inside your system on page 72 3 Install any device drivers required for the card as described in the documentation for the card M 2 SSD module Removing the M 2 SSD module Prerequisites 1 Follow the safety guidelines listed in Safety instructions on page 71 122 Installing and removi...

Страница 123: ...le away from the BOSS card Figure 68 Removing the M 2 SSD module a module connector 2 b screws 2 c module 2 Next steps Install the M 2 SSD module Installing the M 2 SSD module Prerequisites 1 Follow the safety guidelines listed in Safety instructions on page 71 Steps 1 Align the M 2 SSD module connectors with the connectors on the BOSS card 2 Push the M 2 SSD module until the module is seated firm...

Страница 124: ...ptional IDSDM or vFlash card Prerequisites 1 Follow the safety guidelines listed in Safety instructions on page 71 2 Follow the procedure listed in After working inside your system on page 72 3 If you are replacing the IDSDM vFlash card remove the MicroSD cards NOTE Temporarily label each MicroSD card with its corresponding slot number after removal Steps 1 Locate the IDSDM vFlash connector on the...

Страница 125: ...equisites Follow the safety guidelines listed in Safety instructions on page 71 Steps 1 Locate the IDSDM vFlash connector on the system board To locate IDSDM vFlash connector see the Jumpers and connectors on page 169 section 2 Align the IDSDM vFlash card with the connector on the system board 3 Push the IDSDM vFlash card until it is firmly seated on the system board Installing and removing system...

Страница 126: ...ving the MicroSD card Prerequisites 1 Follow the safety guidelines listed in Safety instructions on page 71 2 Follow the procedure listed in Before working inside your system on page 72 Steps 1 Locate the MicroSD card slot on the vFlash IDSDM module and press the card to partially release it from the slot To locate IDSDM vFlash module see the System board jumpers and connectors section 2 Hold the ...

Страница 127: ...stem Setup NOTE If reinstalling ensure that you install the MicroSD cards into the same slots based on the labels you had marked on the cards during removal Steps 1 Locate the MicroSD card connector on the IDSDM vFlash module Orient the MicroSD card appropriately and insert the contact pin end of the card into the slot To locate IDSDM vFlash see the System board jumpers and connectors section NOTE...

Страница 128: ...m on page 72 3 Remove the expansion card riser 2 or the rear drive cage depending on the configuration of your system Steps 1 Using a Phillips 2 screwdriver loosen the captive screws that secure the network daughter card NDC to the system board 2 Hold the NDC by the edges on either side of the touch points and lift to remove it from the connector on the system board 3 Slide the NDC towards the fro...

Страница 129: ...hernet connectors fit through the slot in the chassis 2 Align the captive screws at the back end of the card with the screw holes on the system board 3 Press the touch points on the card until the card connector is firmly seated on the system board connector 4 Using a Phillips 2 screwdriver tighten the captive screws to secure the NDC to the system board Figure 75 Installing the network daughter c...

Страница 130: ... procedure listed in After working inside your system on page 72 3 Remove the air shroud Steps 1 Using Phillips 2 screwdriver loosen the screws that secure the integrated storage controller cable to the connector on the system board 2 Lift the integrated storage controller cable to disconnect it from the connector on the system board Figure 76 Removing the integrated storage controller cable 3 Lif...

Страница 131: ...Steps 1 Angle the integrated storage controller card and align the end of the card with the controller card connector on the system board 2 Lower the connector side of the integrated storage controller card into the integrated storage controller card connector on the system board NOTE Ensure that the slots on the system board align with the screw holes on the integrated storage controller card con...

Страница 132: ...e screws on the integrated storage controller card cable with the screw holes on the connector 5 Using Phillips 2 screwdriver tighten the screws to secure the integrated storage controller card cable to the card connector on the system board Figure 79 Installing the integrated storage controller card cable 132 Installing and removing system components ...

Страница 133: ... back 3 5 inch x4 SAS or SATA backplane NOTE Mixing of 2 5 inch 10K or 15K SAS drives with 2 5 inch 7 2K SATA or Nearline SAS drives on the same backplane is not supported You can mix solid state drives with hard drives on the same backplane Figure 80 4 X 3 5 drive backplane 1 release tab 2 2 SAS cable A connector 3 SAS cable B connector 4 backplane signal cable connector Figure 81 8 X 2 5 drive b...

Страница 134: ...the backplane cover 2 Lift the backplane cover away from the system Figure 83 Removing the backplane cover Installing the backplane Prerequisites Follow the safety guidelines listed in Safety instructions on page 71 NOTE The procedure to install the backplane is similar for all backplane configurations Steps 1 Use the hooks on the system as guides to align the slots on the backplane with the guide...

Страница 135: ... the number of each drive and temporarily label them before removal so that you can replace them in the same locations 1 Follow the safety guidelines listed in Safety instructions on page 71 2 Follow the procedure listed in Before working inside your system on page 72 3 Remove all the drives from the rear drive cage 4 Disconnect all the cables from the backplane 5 Remove the rear drive cage Steps ...

Страница 136: ...backplane Installing the 2 5 inch drive rear backplane Prerequisites Follow the safety guidelines listed in Safety instructions on page 71 Steps 1 Use the hooks on the rear drive cage as guides to align the drive backplane 2 Lower the backplane into the system until it is firmly seated 3 Using Phillips 2 screwdriver replace the screws to secure the backplane to the rear drive cage 136 Installing a...

Страница 137: ...ar backplane Next steps 1 Install the rear drive cage 2 Install all the drives 3 Connect all the cables to the backplane 4 Follow the procedure listed in Before working inside your system on page 72 Installing and removing system components 137 ...

Страница 138: ...cable BP PCIe B1 and BP PCIe A1 8 NVMe cable BP PCIe B0 and BP PCIe A0 9 rear backplane power cable Rear BP J_BP_BPO to MB J_BP_PWR_A1 10 rear backplane signal cable Rear BP J_BP_SIG0 to MB J_BP_SIG1 11 rear backplane 12 PCIe expansion card 13 PCIe cable 14 mini PERC card 15 system board 16 SAS cable BP MiniSAS HD A2 to MB J_SAS_1 17 SAS cable BP BP SAS A0 BP SAS B0 to MP J_STORAGE1 18 cable routi...

Страница 139: ...le routing clip 5 backplane power cable BP J_BP_PWR_A1 to MB J_BP1 6 backplane expander power cable BP J_BP_PWR_A to MB J_BP1 7 NVMe cable BP PCIe B1 and BP PCIe A1 8 NVMe cable BP PCIe B0 and BP PCIe A0 9 mini PERC card 10 system board 11 SAS cable BP BP SAS A0 BP SAS B0 to MP J_STORAGE1 12 cable routing clip Installing and removing system components 139 ...

Страница 140: ...le BP J_BP_PWR_A1 to MB J_BP1 6 backplane expander power cable BP J_BP_PWR_A to MB J_BP1 7 NVMe cable BP PCIe B1 and BP PCIe A1 8 NVMe cable BP PCIe B0 and BP PCIe A0 9 PCIe expansion card 10 NVMe signal cable PCIe card to BP PCIe A2 11 mini PERC card 12 SAS cable BP BP SAS A0 BP SAS B0 to MP J_STORAGE1 13 system board 14 cable routing clip 140 Installing and removing system components ...

Страница 141: ...le BP J_BP_SIG to MB J_BP_SIG1 6 mini PERC card 7 SAS cable BP J_SAS_A to MB J_STORAGE1 8 cable routing clip Figure 92 Cable routing 8 x 2 5 drive backplane with mini PERC 1 drive backplane 2 cable routing clip 3 backplane signal cable BP J_BP_SIG to MB J_BP_SIG1 4 backplane power cable BP J_BP_PWR_A1 to MB J_BP1 5 mini PERC card 6 system board Installing and removing system components 141 ...

Страница 142: ...S expander card Prerequisites 1 Follow the safety guidelines listed in Safety instructions on page 71 2 Follow the procedure listed in Before working inside your system on page 72 3 Remove the cooling shroud 4 Remove the cooling fan assembly 5 Remove the backplane cover 6 Disconnect the SAS cables from the SAS expander card Steps 1 Using Philips 2 screwdriver loosen the screws that secure the SAS ...

Страница 143: ...ons on page 71 Steps 1 Align the slots on the SAS expander card with the standoffs on the expander card tray 2 Slide the SAS expansion card until the connectors on the SAS expander card engage with the SAS connectors on the backplane 3 Using Philips 2 screwdriver tighten the screws to secure the SAS expander card to the expander card tray Installing and removing system components 143 ...

Страница 144: ...ge Removing the rear drive cage Prerequisites 1 Follow the safety guidelines listed in Safety instructions on page 71 2 Follow the procedure listed in Before working inside your system on page 72 3 Remove all the drives 4 Disconnect all the cables from the rear drive backplane Steps 1 Using Phillips 2 screwdriver loosen the screws that secure the drive cage to the system 2 Pull and hold the screws...

Страница 145: ...ted in Safety instructions on page 71 Steps 1 Align the screws on the drive cage with the screw holes on the system chassis 2 Lower the drive cage into the system until it is firmly seated and the screws locks into place 3 Using Phillips 2 screwdriver tighten the screws Figure 97 Installing the rear drive cage Installing and removing system components 145 ...

Страница 146: ...ower or data cables from expansion card s in the expansion card riser 1A 4 Remove the low profile or full height X1 expansion card riser 1A Steps 1 Locate the battery socket For more information see the System board jumpers and connectors section CAUTION To avoid damage to the battery connector you must firmly support the connector while installing or removing a battery 2 Use a plastic scribe to p...

Страница 147: ...Remove the air shroud NOTE Ensure that you note the routing of the cables as you remove them from the system board Route these cables properly when you replace them to prevent them from being pinched or crimped NOTE The procedure to remove the USB 3 0 and USB 2 0 modules is similar Steps 1 Disconnect the USB cable from the USB connector on the system board For more information see the System board...

Страница 148: ...screw to secure the module to the system 5 Route the USB cable and connect it to the USB connector on the system board For more information see the System board jumpers and connecters section Figure 101 Installing the USB module Next steps 1 Install the air shroud 2 Install the backplane cover 3 Follow the procedure listed in After working inside your system on page 72 VGA module Removing the VGA ...

Страница 149: ...nstalling the VGA module Prerequisites 1 Follow the safety guidelines listed in Safety instructions on page 71 2 Follow the procedure listed in Before working inside your system on page 72 3 Remove the front bezel 4 Remove the backplane cover 5 Remove the air shroud NOTE Ensure that you note the routing of the cables as you remove them from the system board Route these cables properly when you rep...

Страница 150: ... the USB 3 0 module cable connects to the internal USB port on the system board In this scenario the default internal USB port is available under the backplane cover The position of the default internal USB port may vary depending on the configuration of your system Replacing the optional internal USB memory key Prerequisites CAUTION To avoid interference with other components in the server the ma...

Страница 151: ...nd data cables from the connectors on the optical drive NOTE Ensure that you note the routing of the power and data cable on the side of the system and drive Route these cables properly when you replace them to prevent them from being pinched or crimped Steps 1 Press the release tab to release the optical drive 2 Slide the optical drive out of the system until it is out of the optical drive slot 3...

Страница 152: ...cations section CAUTION If two PSUs are installed both the PSUs must have the same type of label For example Extended Power Performance EPP label Mixing PSUs from previous generations of PowerEdge servers is not supported even if the PSUs have the same power rating Mixing PSUs will result in mismatch condition or failure to turn the system on NOTE Titanium PSU is nominally rated for 200 V AC to 24...

Страница 153: ...wer wattage then the redundant PSU is switched to the sleep state You can configure the hot spare feature by using the iDRAC settings www dell com poweredgemanuals Removing a power supply unit blank Prerequisites Follow the safety guidelines listed in Safety instructions on page 71 Steps If you are installing a second power supply unit remove the power supply unit blank in the bay by pulling the b...

Страница 154: ...low the safety guidelines listed in Safety instructions on page 71 2 Disconnect the power cable from the power source and from the PSU you intend to remove and then remove the cable from the strap on the PSU handle 3 Unlatch and lift the optional cable management arm if it interferes with the PSU removal For information about the cable management arm see the system s rack documentation at https ww...

Страница 155: ...rack documentation at https www dell com poweredgemanuals 2 Connect the power cable to the PSU and plug the cable into a power outlet CAUTION When connecting the power cable to the PSU secure the cable to the PSU with the strap NOTE When installing hot swapping or hot adding a new PSU wait for 15 seconds for the system to recognize the PSU and determine its status The PSU redundancy may not occur ...

Страница 156: ...low all safety instructions that came with the product 1 Follow the safety guidelines listed in Safety instructions on page 71 2 For systems that support redundant power supply units PSUs ensure that both the PSUs are of the same type and have the same maximum output power NOTE The maximum output power shown in watts is listed on the PSU label Steps Slide the PSU into the system until the PSU is f...

Страница 157: ...quired wires One UL 10 AWG 2 m maximum stranded black wire 48 60 V DC One UL 10 AWG 2 m maximum stranded red wire V DC return One UL 10 AWG 2 m maximum green with a yellow stripe stranded wire safety ground System board Removing the system board Prerequisites CAUTION If you are using the Trusted Platform Module TPM with an encryption key you may be prompted to create a recovery key during program ...

Страница 158: ...s from the system board CAUTION Take care not to damage the system identification button while removing the system board from the chassis 2 Holding the post lift the blue release pin and slide the system board toward the front of the system to disengage the connectors from the slots on the chassis 3 Incline the system board at an angle and lift the system board out of the chassis Figure 110 Removi...

Страница 159: ...y modules and memory module blanks j Network daughter card k Air shroud 2 Reconnect all cables to the system board NOTE Ensure that the cables inside the system are routed along the chassis wall and secured using the cable securing bracket 3 Follow the procedure listed in After working inside your system on page 72 4 Ensure that you a Use the Easy Restore feature to restore the Service Tag For mor...

Страница 160: ...asy Restore fails follow this process to manually enter the Service Tag using System Setup About this task If you know the system service tag use the System Setup menu to enter the service tag Steps 1 Power on the system 2 To enter the System Setup press F2 3 Click Service Tag Settings 4 Enter the service tag NOTE You can enter the service tag only when the Service Tag field is empty Ensure that y...

Страница 161: ... data on your hard drives CAUTION Once the TPM plug in module is installed it is cryptographically bound to that specific system board Any attempt to remove an installed TPM plug in module breaks the cryptographic binding the removed TPM cannot be reinstalled or installed on another system board Removing the TPM Steps 1 Locate the TPM connector on the system board 2 Press to hold the module down a...

Страница 162: ...om the TPM Security option select On with Pre boot Measurements 4 From the TPM Command option select Activate 5 Save the settings 6 Restart your system 7 Enter System Setup again 8 On the System Setup Main Menu screen click System BIOS System Security Settings 9 From the Intel TXT option select On Initializing the TPM 2 0 for TXT users Steps 1 While booting your system press F2 to enter System Set...

Страница 163: ...ing inside your system on page 72 3 Remove the air shroud 4 For ease of removal of the left control panel remove the cooling fan 1 to access the cable latch Steps 1 Pull the cable latch and disconnect the control panel cable from the system board connector 2 Pull the cable latch and disconnect the control panel cable from the system board connector 3 Using a Phillips 1 screwdriver remove the screw...

Страница 164: ...ace the assembly in the slot on the system 3 Connect the control panel cable to the system board connector and secure it using cable latch 4 Using a Phillips 1 screwdriver install the screws that secure the control panel to the system Figure 115 Installing the left control panel 5 Using Phillips 1 screwdriver install the screws that secure the cable cover to the system Figure 116 Installing the ca...

Страница 165: ...you remove them from the system board You must route the cables properly when you replace them to prevent the cables from being pinched or crimped 2 Using a Phillips 1 screwdriver remove the screws that secure the cable cover to the system Figure 117 Removing the cable cover 3 Using a Phillips 1 screwdriver remove the screw that secures the control panel to the system Figure 118 Removing right con...

Страница 166: ...r on the system board and lower the cable latch to secure the cable in place 4 Using a Phillips 1 screwdriver install the screw that secures the control panel to the system Figure 119 Installing the right control panel 5 Using a Phillips 1 screwdriver install the screws that secure the cable cover to the system Figure 120 Installing the cable cover Next steps 1 If applicable install the cooling fa...

Страница 167: ...on about the failed device s View status messages that inform you if tests are completed successfully View error messages that inform you of problems encountered during testing Running the Embedded System Diagnostics from Boot Manager Run the Embedded System Diagnostics ePSA if your system does not boot Steps 1 When the system is booting press F11 2 Use the up arrow and down arrow keys to select S...

Страница 168: ...l detected devices Results Displays the results of all tests that are run System health Provides the current overview of the system performance Event log Displays a time stamped log of the results of all tests run on the system This is displayed if at least one event description is recorded 168 System diagnostics ...

Страница 169: ...rds in the system Jumpers on the system board help to disable the system and setup passwords You must know the connectors on the system board to install components and cables correctly Topics System board jumpers and connectors System board jumper settings Disabling forgotten password System board jumpers and connectors Figure 121 System board jumpers and connectors 8 Jumpers and connectors 169 ...

Страница 170: ...tor 4 15 J_STORAGE_M3 SAS connector 3 16 J_STORAGE_M2 SAS connector 2 17 J_STORAGE_M1 SAS connector 1 18 J_SATA_C SATA connector 19 J_USB_INT Internal USB port 20 J_IDSDM_vFLASH IDSDM vFlash module connector 21 J_RISER2 Riser 2 connector 22 J_NDC Network Daughter Card connector 23 J1 SATA connector 24 J_SATA_B SATA connector 25 J_SATA_A SATA connector 26 J_BP_SIG0 Backplane signal connector 0 27 J...

Страница 171: ...Steps 1 Power off the system including any attached peripherals and disconnect the system from the electrical outlet 2 Remove the system cover 3 Move the jumper on the system board jumper from pins 2 and 4 to pins 4 and 6 4 Install the system cover The existing passwords are not disabled erased until the system boots with the jumper on pins 4 and 6 However before you assign a new system and or set...

Страница 172: ...the various support categories is displayed 4 For general support a Select your product category b Select your product segment c Select your product The support page that lists the various support categories is displayed 5 For contact details of Dell EMC Global Technical Support a Click Global Technical Support b The Contact Technical Support page is displayed with details to call chat or e mail t...

Страница 173: ...ssist monitors your Dell EMC devices and automatically detects hardware issues both proactively and predictively Automated case creation When an issue is detected SupportAssist automatically opens a support case with Dell EMC Technical Support Automated diagnostic collection SupportAssist automatically collects system state information from your devices and uploads it securely to Dell EMC This inf...

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