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For more information:
970.493.1901 or
Document #7650-0004 Rev C2. © Copyright 2019 Directed Energy, Inc. All rights reserved.
Warranty and Service
Warranty
Directed Energy, Inc. (DEI) warrants equipment it manufactures to be free from defects in materials
and factory workmanship under conditions of normal use, and agrees to repair or replace any
standard product that fails to perform as specified within one year after date of shipment to the original
owner. OEM, modified, and custom products are warranted, as stated above, for ninety (90) days
from date of shipment to original owner. This Warranty shall not apply to any product that has been:
I.
Repaired, worked on, or altered by persons unauthorized by DEI in such a manner as to
injure, in DEI
’
s sole judgment, the performance, stability, or reliability of the product;
II. Subjected the product to misuse, neglect, or accident; or
III. Connected, installed, adjusted, or used otherwise than in accordance with instructions
furnished by DEI.
DEI reserves the right to make any changes in the design or construction of its products at any time,
without incurring any obligation to make any change whatever in units previously delivered.
DEI’s sole obligation, and buyer’s sole remedies, under this agreement shall be limited to a refund
of the purchase price, or at DEI’s sole discretion, to the repair or replacement of products in kind that
prove, to DEI’s satisfaction, to be defective, when returned to the DEI factory, transportation prepaid
by the buyer, within the warranty period. DEI shall in no way be liable for damages consequential or
incidental to defects in its products, for failure of delivery in whole or in part, for injuries resulting from
its use, or for any other cause.
Returns must be preauthorized and accompanied by a DEI return authorization number.
The foregoing states the entire warranty extended by DEI, and is given and accepted in lieu of 1)
any and all other warranties, expressed or implied, including but not limited to the implied warranties
of merchantability and fitness for any particular purpose and 2) any obligation, liability, right, claim or
remedy in contract or tort.
Factory Service and Support
For more information about your instrument or for an operation problem, please
contact the factory:
Directed Energy, Inc. (DEI)
1609 Oakridge Drive, Suite 100
Fort Collins, Colorado 80525
Telephone: (970) 493-1901
[email protected]
[email protected]
https://directedenergy.com