Defro Home VITAL 37S, Руководство по эксплуатации

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The other elements of a stove have been made of materials neutral
for the environment and are subject to standard waste disposal, mostly
as steel scrap. After worn out of the stove parts connected with screws
should be disassembled by unscrewing and welded parts must be cut.
Take safety precautions during disassembly of the equipment by using
appropriate hand-held and mechanical devices as well as personal
protective equipment (gloves, clothes, apron, glasses, etc.).
13. PRODUCT WARRANTY TERMS AND CONDITIONS
1) Placing warranty statement, which contents correspond to the
provisions of this document, the Guarantor - manufacturer of the
product - DEFRO Sp. z o.o. Sp. k. with seat in Warsaw, 00-403
Warszawa, ul. Solec 24/253, entered in the Register of
Entrepreneurs of the National Court Register by the District Court
in Warsaw for the capital city of Warsaw, XII Commercial Division
of the National Register of Entrepreneur under the number KRS
0000620901, NIP: 9591968493, National Business Registry
Number [REGON]: 363378898, production plant: Ruda
Strawczyńska 103A, 26-067 Strawczyn, gives the Purchaser a
warranty for the sold product on terms and conditions specified
below.
2) The guarantee refers to a room heater type .................................
with serial number ............................. (subject of agreement -
gas-fired heater) under the condition that the product has been
fully paid. Due to suitable, proven and unified standards of sales
the warranty covers only product purchased in authorized points
of sales of the Guarantor or from authorized distributors. A full list
of the authorized companies is available at www.defro.pl.
3) When whole price will be paid and product will be issued to the
user also the warranty card will be issued. In the warranty card is
missing the Purchaser should immediately contact with the Seller
to obtain this document, while its lack has no influence on validity
and period of the warranty given based on this statement, but it
can have an influence on correct, timely processing of obligations
resulting from this warranty by the Guarantor.
4) To allow Guarantor efficient operation the Purchaser should
immediately after issuance of the product, send back a copy of
correctly completed Warranty Card to the address of the
Guarantor (Ruda Strawczyńska 103a, 26-067 Strawczyn). A
correctly filled Warranty Card has date, stamp and signatures in
designated locations.
5) The Purchaser receives Warranty Terms and Conditions,
Warranty Card as well as Operating Manual containing conditions
for equipment's usage, installation guide and parameters
regarding the chimney, fuel.
6) The Guarantor guarantees that the equipment works correctly
provided that all conditions specified in the Operating Manual has
been met, especially with respect to parameters applying to fuel,
connection to chimney system. The warranty covers product used
in compliance with its intended use and information provided in
the service manual. Guarantor is not responsible for effect of
normal wear and tear of the product, which is connected with
operation.
7) The warranty authorizations period commences on the date of
issuance of the product to the Purchaser and equals:
a)
2 years for correct operation of the equipment,
b) 2 years for correct operation of the automatic gas control
system,
c) the warranty does not cover:
i)
wear and tear components, including: screws, nuts,
handles etc.
ii) discolorations of heat-resistant ceramics and window
panel resulting from incorrect use, use of incorrect gas
or thermal overload of the device,
iii) damages of seals resulting from misuse of the
equipment, cleaning with harmful agents or tools
damaging the surfaces, incorrect disassembly and/pr
assembly of window panels.
iv) decorative items supplied with the equipment or
purchased by the customer,
v) all damages resulting from incorrect transport from
distributor to the customer, incorrect installation of the
equipment, incorrectly made system, failure to keep
the minimum distances between the heater and the
system and performance of incorrect start-up
procedure,
vi) damages of the flue gas exhaust system and air (for
combustion) supply system resulting from their
incorrect installation and/or operation.
vii) equipment damages resulting from incorrect laying of
decorative items,
viii) claims resulting from incorrectly chosen equipment for
the demands and expectations: too high or too low
power, incorrect type of supply gas.
8) The Warranty is valid in the Republic of Poland.
9) During the warranty period, the Guarantor ensures free-of-charge
repairs of any physical defects of the product within the period of:
a)
14 days after the fault report, unless the repair requires
replacement of constructions elements of the product;
b) 30 days after the fault report, if the repair requires
replacement of constructions elements of the product;
c) subject to point 3 and 4 of this warranty conditions.
If, as a result of considering the warranty claim the defective
product has been replaced with new one or the significant repairs
have been made, then a new warranty period is applied counting
from the date of delivery of the replaced or repaired product. In
case when only part, belonging to the claimed product, is
replaced then new warranty period is applied only for this part. In
other cases, the warranty period is prolonged by a period when
operation of the product was impossible due to the filed claim.
10) Registration of any physical fault to be repaired during the
warranty period (fault registration) should be made by the
Purchaser immediately after a fault has been found and no later
than after 14 days.
11) Any fault is to be registered with the Guarantor (Ruda
Strawczyńska 103a, 26-067 Strawczyn) by sending a complaint
sheet contained in this operating manual, filled in and stamped by
an authorized point of sale or authorized distributor. The fault
registration should contain:
a)
type, capacity, serial number, manufacturer number (the
information is located on the rating plate),
b) date and place of purchase,
c) brief description of damage,
d) detailed address and phone number of Purchaser.
12) If the following cases are complained about: incorrect combustion
in the device; the fault registration should be supplemented with
a copy of a chimney sweep expertise certifying that the flue meets
all requirements specified in the operating manual for a given
equipment's capacity.
13) The Guarantor shall not be responsible for exceeding of the
periods mentioned in point 9 above or the Guarantor or its
representatives will be ready to remove the defect within the date
agreed with the Purchaser and will not be able to carry it our due
to reasons not attributable to the Guarantor (e.g. lack of proper
access to devices, lack of energy or water, force majeure,
Purchaser is not present etc.).
14) If the Guarantor, despite being ready to carry the repair, will not
be able to carry out the warranty repair twice because of the
reasons attributable to the Purchaser, then it is assumed that
Purchaser had resigned from the claim included in the guarantee
claim. Notification about the same defect in this mode is not
possible.
15) If the fault complained about cannot be removed and after three
repairs the product is still faulty but can be used, the Purchaser
has the following rights:
a)
to obtain discounted price for the product, proportionally to
the use value of the product;
b) replace the product with one free of faults.
16) It is allowed to replace the product if the Guarantor states that its
repair is impossible.