PRODUCT WARRANTY INFORMATION
Please visit our website at www.defender-usa.com
for information about your product’s warranty.
We take quality very seriously. This is why all of our products come with a one year warranty from the original purchase date
against defects in workmanship and materials. If you have warranty or support issues please contact us using any of the following
methods:
Phone: 1.866.946.7828
DEFENDER Canada
DEFENDER USA
Fax: 1.888.771.1701
4080 Montrose Road
2315 Whirlpool St., Unit 333
Email: [email protected]
Niagara Falls, ON
Niagara Falls, New York
Website: www.defender-usa.com
Canada, L2H 1J9
USA, 14305
Warranty Terms
1. Defender products are guaranteed for a period of one year from the date of purchase against defects in workmanship and
materials. This warranty is limited to the repair, replacement or refund of the purchase price at Defender’s option.
2. This warranty becomes void if the product shows evidence of having been misused, mishandled or tampered with contrary to
the applicable instruction manual.
3. Routine cleaning, normal cosmetic and mechanical wear and tear are not covered under the terms of this warranty.
4. The warranty expressly provided for herein is the sole warranty provided in connection with the product itself and no other
warranty, expressed or implied is provided. Defender assumes no responsibilities for any other claims not specifically
mentioned in this warranty.
5. This warranty does not cover the shipping cost, insurance or any other incidental charges.
6. You MUST call Defender before sending any product back for repair. You will be sent a Return Authorization form with return
instructions. When returning the product for warranty service, please pack it carefully in the original box with all supplied
accessories, and enclose your original receipt or copy, and a brief explanation of the problem (include RA #).
7. This warranty is valid only in Canada and the continental U.S.
8. This warranty cannot be re-issued.
9. Tearing the tamper-proof sticker on the DVR case will void the product warranty (if applicable).
WWW.DEFENDER-USA.COM
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