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35
12. Warranty & Service
12.1 Warranty
LIMITED WARRANTY
The DragonEye Compact LIDAR System is warranted to be free from
defects in workmanship and material for a period of 12 months
from the date of purchase by the original purchaser . If any defect is
discovered through normal and proper use of the unit during this
period, the defect will be repaired or the unit will be replaced at
our factory or at one of our authorized service center at no cost to
the purchaser . The purchaser must return the defective unit to the
factory or to an authorized service center, freight prepaid . We will
pay for shipping charges for the return of the unit . This warranty
applies only to structural defects in the external housing and defects
in a unit's internal electro-optical components and circuitry, and is
void as to units that have been opened without prior authorization,
have experienced unauthorized repairs, or have had unauthorized
modifications . This warranty does not cover the following:
• Normal wear and tear on the unit such as batteries, broken
connectors, or scratched or broken exterior components
including optical components .
• Damage caused by operator abuse or neglect .
• Damage caused by incorrect use of the unit, carelessness,
unauthorized alterations to the unit, improper storage of the
unit or unauthorized service, installation or repair made to the
unit .
• Damage caused by fire, flood, lightning, vandalism, collision,
Acts of God, or other events beyond the reasonable control of
the manufacturer or the purchaser .
• Damage to external parts of the unit such as buttons,
connectors, wires, and cables, etc .
• Damage from use of the unit in hostile operating
environments .
Содержание DragonEye Compact
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