52
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSES
WHAT TO DO
COOKTOP BURNERS
The ignitor keeps
clicking (continuous
spark) even when a
burner has lit.
Dirty or wet ignitor(s).
Clean the ignitor(s). See
‘Care and cleaning’ for
instructions.
GRIDDLE
The surface is
discolored in patches.
Oils cook onto the surface
with repeated use.
This is normal and doesn’t
affect cooking performance.
There is a power failure
– can I still use the
griddle?
Power outage in your home
or neighborhood.
The griddle cannot be used
until power is restored.
The griddle will not
light; halo does not
illuminate when the
knob is turned
The oven is in a CLEAN cycle
Wait until the CLEAN cycle
has finished, or follow the
instructions under 'To cancel
a CLEAN cycle in the section
'Care and cleaning'.
GRILL
Flare-ups during grilling.
Fatty cuts of meat.
Grill grate is not positioned
correctly; grease runs down
into
the radiant tray rather than
the grease drip-pan.
Minor flare-ups are normal.
To minimize them, trim
excess fat off meat before
grilling.
Turn the grill off, wait for
it to cool, then position it
correctly. See ‘Using the
grill’ for instructions and
illustrations.
There is a power failure
– can I still use the grill?
Power outage in your home
or neighborhood.
The grill cannot be used until
power is restored.
The grill will not light;
halo does not illuminate
when the knob is turned
The oven is in a CLEAN cycle
Wait until the CLEAN cycle
has finished, or follow the
instructions under 'To cancel
a CLEAN cycle in the section
'Care and cleaning'.
CLEAN CYCLE - 48” MODELS ONLY
The oven mode and
temperature knob halos
on the secondary oven
flash white.
A CLEAN cycle is already
running in the main oven.
Wait until the CLEAN cycle
has finished, or follow the
instructions under ‘To cancel
a CLEAN cycle in the section
‘Care and cleaning’.
The oven mode and
temperature knob halos
on the main oven flash
red.
The secondary oven is already
in use.
A CLEAN cycle cannot run
when the secondary oven is
in use. Turn the temperature
and oven mode knobs of the
secondary oven to OFF.
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