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Warranty Conditions
Please consult your dealer/retailer in the case of a failure or trouble. The
manufacturer, daum electronic gmbh, provides the warranty to your retailer
according to the following conditions:
1. We guarantee that our products are free of manufacturing and/or material
defects.
2. We will correct any problem pertaining to the above categories, while all
customers claims not related to those categories are excluded from any
repair services provided by us.
We reserve the right, upon returning of the product in question, to exchange
it with another product of the same type and value or, at our own discretion,
to take it back against repayment of the amount paid by the customer
(deducting overhead costs).
3. Our warranty covers a period of two years for parts and labour in the case
of private utilisation of the product, and a period of three months, for parts
and labour, in the case of commercial utilisation of the product, in both cases
starting on the manufacturing date.
We will fulfil this warranty service provided the customer will pay all freight
and transport costs, including those for spare parts, and the cost of any
packaging material we should possibly need to use.
Returned devices will only be accepted if in the original packaging.
Advance replacement of parts under warranty will be invoiced and delivered
against payment (COD). The amount paid will be immediately refunded upon
reception of the returned old part by us.
4. All other warranty claims, specially claims for the compensation of direct or
indirect damages, or damage to a third party, or damages to other objects,
as well as of damages due to failure, and of labour costs, are expressly
excluded to the extend authorised by law.
Should the repair fail within a reasonable delay, the customer has the right
to demand a price reduction or the cancellation (modification) of the contract
at his discretion.
5. We decline any responsibility for any wear occurring through normal utilisation.
The warranty will be considered null and void if our instructions for mounting
and utilising the device are not respected, or if the chemical products we
recommend and deliver are not used, or if any modification was made to the
device without our prior approval.
6. It is the customer's responsibility to check each one of our deliveries immediately
upon reception. Any complaints about missing or defective parts must each
be immediately submitted in writing.
7. We do not guarantee that the delivered product will be suitable for the usage
intended by our customer. Extended agreements need to be expressly
confirmed in writing.
8. Any technical advice provided by us is formulated according to the best of
our knowledge and in good faith, based on our own experience and testing.
We do not assume any responsibility for these services, unless serious
negligence can be proven on our part.
If you wish to obtain more information on your device, you can visit our service
and repair hints web site on Internet at (www.daum-electronic.de). You can
also call us on our hotline at daum electronic gmbh (++49(0)911/97536-0).
All manuals and user guides at all-guides.com
all-guides.com
