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Troubleshooting and warranty
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 Look in the device list of the latest version of the control program on our Internet site (section
Download, file corresponded to your programmer). Your new target device may already be
included in this version! If yes, download and install the new version of the control program.
 Contact DATAMAN directly by completing and submitting the "TECHNICAL SUPPORT
REQUEST" available from our website www.dataman.com . We may need to request data
sheets and samples of your target device. Any samples will be returned to you after we
include your target device in a new version of PG4UW.
Warranty terms
The manufacturer, Dataman Programmers Ltd, gives a guarantee on failure-free operating of
the programmer and all its parts, materials and workmanship for three years
(DATAMAN-448PRO2, DATAMAN-48PRO2, and DATAMAN-40PRO) and one year
(DATAMAN-MEMPRO) from the date of purchase. This warranty is limited to 25,000-cycles on
DIL ZIF socket or 10,000-cycles on other ZIF sockets). If the product is diagnosed as
defective, Dataman Programmers Ltd or the authorized repair center will repair or replace
defective parts at no charge. Parts used for replacement and/or whole programmer are
warranted only for the reminder of the original warranty period.
For repair within the warranty period, the customer must prove the date of purchase.
This warranty terms are valid for customers, who purchase a programmer directly from
Dataman company. The warranty conditions of Dataman sellers may differ depending on the
target country law system or Dataman seller’s warranty policy.
The warranty does not apply to products that are of wear and tear or mechanically damaged.
Equally, the warranty does not apply to products opened and/or repaired and/or altered by
personnel not authorized by Dataman, or to products that have been misused, abused,
accidentated or that were improperly installed.
For unwarrantable repairs you will be billed according to the costs of replacement materials,
service time and freight. Dataman or its distributors will determine whether the defective
product should be repaired or replaced and judge whether or not the warranty applies.
Please also see Troubleshooting section.
Manufacturer:

: Dataman Programmers Ltd
Unit 2 Newton Hall, Dorchester Road
Maiden Newton
Dorset
DT2 0BD
United Kingdom
 : + 44 0 1300 320719
www.dataman.com , sales@dataman.com