37
Maintenance and care
: Trouble shooting
en
A B C
Error
code Fault
Possible cause
Action
required
Reset
15 R
1
E 15
High water level
(Accessory)
Water level is too
high
The water drain
is clogged
Clean the water
drain
Automatic reset
when input is
closed again
The water drain
is mounted
wrong
Check that water
drain is mounted in
the correct side and
piping is not above
level of the drain.
Auxillary drain
pump not run-
ning.
Check pump
Check fuse
Water level is not
too high
Water level
sensor discon-
nected
Check wiring
Water level sen-
sor is Normally
Open (NO)
Configure or
change water level
sensor so it is Nor-
mally Closed (NC).
Digital input
configured
wrong
Check configura-
tion of digital input
using PC-Tool
16 R
2
E16
Firmware 2.9 and
up:
FPC Fail (acces-
sory)
Only active if
the accessory
“Fire Protection
Controller” is
connected to the
unit.
No commu-
nication with
Fire Protection
Controller
Manual reset by
pressing alarm
button on foil
panel or by
powering unit
off/on
Fire Protection
Controller with
this address
has previously
been installed
but is no longer
reachable
Check connection
to Fire Protection
Controller
A position
feedback for a
Fire damper is
missing
A firedamper
is closed but
should be open
Check powersupply
for the firedamper
Check the fire-
dampers internal
firedetector
Failure at month-
ly-, weekly- or
manual fire
damper test
Fire damper is
stuck in either
open or cloced
position
Something is block-
ing the fire damper.
Fire damper is con-
nected wrong
Fire damper is
defect
