User Guide
MES 1003 WMS
Doc no. 100837-MAN – Rev. E1 – Rev. date 2022-10
© Danfoss IXA A/S | Page 19
2.4.1.
Diagnostics Report
The diagnostics report is an important tool to help service personnel analyze the WMS’s behavior. If a query regarding
the WMS’s performance is submitted as in 5.5 Alarms and Troubleshooting, a diagnostics report may be required to find
the source of technical issues.
Ensure the USB drive is working and is not full, before creating the diagnostics report.
To create a diagnostics report:
1. Insert a USB drive
2. Navigate to the maintenance menu
3. Select Diagnostics Report
Follow the instructions on the screen and proceed by pressing OK.
Illustration 21: Step 1
Illustration 22: Step 2
Illustration 23: Step 3
Illustration 24: Step 4
After successful completion, a directory named Diagnostics will be placed in the root folder of the USB drive.
If a USB device is not found, check or replace the USB drive, and start the sequence again by pressing OK.
Illustration 20: Maintenance submenu
Maintenance
5-**
5-1*
Reset Password
5-2*
Diagnostics Report
5-3*
Update Software
5-4*
Save Setup
Diagnostics Report
5-2*
Diagnostics Report
Please ensure a valid USB
drive is inserted
Diagnostics Report
5-2*
Diagnostics Report
Press OK to create
diagnostics report
Diagnostics Report
5-2*
Diagnostics Report
Creating 13/136…
Diagnostics Report
5-2*
Diagnostics Report
Diagnostics report
created