85
Service Codes
TT13: Invalid Motor Type or Phase Calibration
Description
The Troubleshooting Tree 13 indicates an error where
the Initialization of the Motor Control Unit (MCU) timed
out, and couldn’t be completed.
Listed below are the possible causes of these SysFile
IDs, in order of likelihood:
1.
The integration is using a third-party motor,
which is not correctly calibrated. The user
must check the Operations and Maintenance
Guide to see how to calibrate the third-party
motor.
2.
The motor is defective. In this case, the
system must be turned off, and the motor
must be disconnected and replaced.
Note
: Refer to the TM4 motor installation guide for
more details on installation and deinstallation
procedure including safety warning considerations.
Note
: Refer to the TM4 Product installation guide
(MCU and motor) for more details on installation
regarding the motor sensor connection between the
MCU and the motor
To correctly diagnose the faulty system, connect the
Diagnostic Tool (see «Diagnostics» section for test
equipment and descriptions) and follow the
troubleshooting tree procedure below.
See “Safety Warnings” and “Troubleshooting Tips”
sections for general guidelines on system diagnostics.
System Mode
Referred by
SysFile ID
Condition
Possible Causes
Defective
0x120A 0x3212
Invalid motor type or
phase calibration.
1.
Third party motor not calibrated.
2.
Defective motor.
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