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D-Link KVM-410 - Single Port KVM Switch, Руководство пользователя

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D-Link KVM-410 User Manual

Appendix B - Troubleshooting

Java Client

Problem

Resolution

Java  Client  won’t  connect  to  the 
KVM-410

1. Java 2 JRE 1.4 or higher must be installed on your computer.

2. Make sure to include the correct default java program name when 
you specify the KVM-410 IP address.

3. Close the Java Client, reopen it, and try again.

Java Client performance 
deteriorates

Exit the program and start again.

National language characters don’t 
appear

When entering national language characters, if your local keyboard 
is set to a non-English national language layout, you must set the 
remote computer’s keyboard layout to English.

Log Server

Problem

Resolution

The Log Server program does not run.

The Log Server requires the Microsoft Jet OLEDB 4.0 driver 
in order to access the database.  This driver is automatically 
installed with Windows Me, 2000 and XP. 

For Windows 98 or NT, you will have to go to the Microsoft 
download site: http://www.microsoft.com/data/download.htm  
to retrieve the driver file: 

MDAC 2.7 RTM Refresh (2.70.9001.0)

Содержание KVM-410 - Single Port KVM Switch

Страница 1: ......

Страница 2: ...20 Filtering 21 RADIUS 24 Users 26 Customization 28 Firmware 29 Windows Client 30 Operation 32 OSD Control Panel 32 Keystrokes 33 Mouse Synchronization 33 Hotkeys 35 Video Adjustment 38 Java Client 39 Operation 41 Java Toolbar 41 Log File 45 Admin Programs 46 Administrative Tool 46 Starting Up 47 Logging In 49 Settings Utility 50 General 51 Network 52 Security 53 Filtering 54 RADIUS 56 Users 58 Cu...

Страница 3: ...Operation 70 Log Server 71 Menu Bar 73 List Panels 76 Appendix 77 KVM 410 Technical Specifications 77 Troubleshooting 78 General Operation 78 Windows Client 79 Java Client 80 Log Server 80 IP Address Determination 81 Contacting Technical Support 84 Warranty 85 Registration 90 ...

Страница 4: ...ection 1 Product Overview D Link KVM 410 IP KVM Switch Detachable 6 ft KVM Cable CD ROM with Manual and Software Quick Installation Guide Rack Mount Kit Power Adapter 5 0V 2 6A Cat 5 Ethernet Cable Product Overview Package Contents ...

Страница 5: ...bps For the Windows Client DirectX 7 0 or higher For the Java Client Sun s Java 2 1 4 or higher For the Log Server you must have the Microsoft Jet OLEDB 4 0 or higher driver installed Only non interlaced video signals at the following resolutions and refresh rates are supported System Requirements Resolution Refresh Rates 640 x 480 60 70 75 85 90 100 120 720 x 400 70 75 800 x 600 56 60 70 75 85 90...

Страница 6: ...the KVM 410 via its publicWAN IP address Onceaconnectionhasbeenestablishedandauthorizationisgranted theuseratthe remotelocationcanexchangekeyboard videoandmousesignalswiththeserver or servers on a KVM switch installation just as if they were physically present and working directly with the equipment With its advanced security features the KVM 410 is the fastest most reliable most cost effective wa...

Страница 7: ... the KVM 410 is platform independent and is able to work with all operating systems These client utilities allow access to and control of the connected servers or workstations Once a user successfully connects and logs in the screen displays what is running on the remote unit attached to the KVM 410 a server or workstation desktop for example and the user can control the remote console just as if ...

Страница 8: ...TTP Includes security features such as password protection and data encryption technologies Supports high video resolution up to 1280 x 1024 75 Hz 1600 x 1200 60 Hz Windows and Java based client software Java client works with all operating systems Upgradable firmware via RJ 45 Ethernet connection Three level password access Administrator User and Viewer Supports up to 16 unique user accounts Supp...

Страница 9: ...are and settings After the KVM 410 has been powered ON press and hold this button for two or more seconds to perform a system reset Data Speed LED This LED will illuminate GREEN to indicate a 10Mbps connection or ORANGE to indicate a 100Mbps connection Link LED Flashes GREEN to indicate that a Client program is accessing the device Power LED Illuminates ORANGE when the KVM 410 is powered up and re...

Страница 10: ...n The KVM 410 can be accessed through a local console and over the Internet The cables for the Local console monitor keyboard and mouse plug in here RJ 45 Port The Ethernet cable that connects the KVM 410 to the LAN or WAN connects here RS 232 Port The RS 232 port is made available for use with a PoE remote power management module Power Jack The power adapter cable plugs in here Rear Panel Connect...

Страница 11: ...n the shipping carton for the KVM 410 and carefully unpack its contents To install the KVM 410 refer to the steps below 1 Plug the local administrator s monitor keyboard and mouse into the device s Console Ports 2 Connect the provided KVM cable to the PC KVM port 3 Connect the other end of the provided KVM cable to an existing KVM switch server or workstation ...

Страница 12: ...on 2 Unpacking and Installation 4 Plug the LAN or WAN cable into the RJ 45 LAN port 5 Connect the power adapter to the KVM 410 then plug in the adapter to an AC power source 6 Power up your server workstation or existing KVM installation ...

Страница 13: ...ting The D Link KVM 410 can be mounted in an existing system rack for convenience and accessibility To rack mount the device do the following 1 Using the screws provided in the package screw the mounting bracket into the top or bottom of the device as shown in the diagram below ...

Страница 14: ...14 D Link KVM 410 User Manual Section 2 Unpacking and Installation 2 Screw the bracket into any convenient location on the rack ...

Страница 15: ...sn t obtain an IP Address after 30 seconds the KVM 410 automatically sets its IP address to 192 168 0 60 If you cannot determine the IP Address of the KVM 410 install the Administrative Tool software utility included on the product CD see p 46 or refer to the troubleshooting section IP Address Determination on page 81 of this manual for assistance 3 ClickYes to accept the certificate and ClickYes ...

Страница 16: ...on 3 Configuration 5 Provide a user name and password to login to the device The default user name is administrator and the default passwordis password Afterloggingin the KVM 410 Main Page will appear 4 The KVM 410 login page will appear ...

Страница 17: ... the connected server or servers via a KVM switch Selecting this option launches the browser based version of the utility Java Client The Java Client allows for platform independence by allowing users with the proper permission and Java applet installed to connect to the KVM 410 and remotely control the connected server or servers Selecting this option launches the browser based version of the uti...

Страница 18: ...410 The Device Name MAC Address and Firmware Version are all displayed here A unique device name can be assigned to the KVM 410 This simplifies management if there is more than one device on the network The KVM 410 MAC Address is displayed here The current firmware version of the KVM 410 is displayed here Device Name MAC Address Firmware Version ...

Страница 19: ...Windows Client programs The Java port is used with Java Client connections IP Address The KVM 410 can have it s IP Address assigned dynamically at boot up with DHCP or it can be assigned a Static IP Address here To assign a static address select the Set IP address manually button and assign the device an IP Address Subnet Mask and Default Gateway The KVM 410 can have it s DNS Servers assigned dyna...

Страница 20: ...additional suffix to the IP Address that the user must include when accessing the KVM 410 using the Java client for example 192 168 0 60 java html This name must be included or access will not be granted If no Java program name is specified users will be unable to access the KVM 410 with the Java client and it is recommended for security purposes that the name be changed periodically Default Java ...

Страница 21: ...ng the include or exclude radio buttons Checking include will only allow the addresses in the filter range to access the KVM 410 while exclude will deny access to all the addresses in the filter range User Station Filtering IP Address To enable IP filtering for User Stations Click the IP Filter Enable check box so a check mark appears 1 Select whether the Filter will include or exclude specified U...

Страница 22: ... Address enter the same IP Address as the start IP Address To filter a range of addresses enter the last IP Address of the range Click OK 5 Repeat these steps for any additional IP Addresses or ranges of addresses you want to filter To delete a filter select the filter and Click Remove To modify an existing filter select it and Click Edit The Edit dialog box is similar to the Add dialog box When p...

Страница 23: ...tations 2 Click Add A dialog box similar to the one below will appear 3 Specify the MAC Address to filter in the dialog box then Click OK 2 Repeat these steps for any additional MAC Addresses you want to filter To delete a filter select the filter and Click Remove To modify an existing filter select it and Click Edit The Edit dialog box is similar to the Add dialog box When prompted simply delete ...

Страница 24: ...eck Enable in the RADIUS dialog box 2 Fill in the IP Address and Service Ports for the Primary and Alternate RADIUS Servers 3 In the Timeout field set the time that the KVM 410 waits for a RADIUS Sever reply before it will time out 4 In the Retries field set the number of times to retry RADIUS authentication 5 In the Shared Secret field enter the shared secret that the KVM 410 will use to authenti...

Страница 25: ...g the user to configure the system W Allows the user to access the system via the Windows Client program J Allows the user to access the system via the Java Client program P Allows the user to control an attached PDU Power Distribution Unit L Allows the user to access log information via the user s browser V Limits the user s access to only viewing the video display String Meaning c w p User has a...

Страница 26: ...e password must be reentered for confirmation Description Additional information about the user may be included Permissions User access can be limited based on granting or revoking Permissions Configure Gives the user Administrator permissions Windows Client Allows the user access with the Windows Client software Java Client Allows the user access with the Java Client software View Only Allows the...

Страница 27: ...ck Add To delete a user profile select the user from the User List and Click Remove To modify an existing user profile select the user from the User List make the desired changes to the user profile in the User Info box and Click Update The Reset button clears all the information in the User Info box for a selected user User Management ...

Страница 28: ...e user Login Failure Timeout Sets the amount of time a remote user must wait before attempting to login again after it has exceeded the number of allowed failures Working Mode Stealth Mode Enabling this mode will cause the KVM 410 to drop all ping requests Echo Mode Enabled by default disabling this mode will cause the KVM 410 to not show up in the list of local KVM 410 devices Multi User Operatio...

Страница 29: ...ilable To upgrade the firmware do the following 1 After downloading the new firmware file to your computer browse to the Firmware page to open the Firmware File dialog box 2 Click the Browse button navigate to the directory containing the firmware file and select it 3 Verify the file path and Click Upload 4 After the upload completes click the Apply icon at the top left of the page ...

Страница 30: ...ocal computer you cannot use a previously downloaded version of the program You must login to the KVM 410 and download a new copy of the program with each use as the Security Certificate expires after 12 hours 3 When a connection to the KVM 410 has been established a screen similar to the one below will appear Note If Full Screen Mode is enabled the remote display will fill the entire screen of th...

Страница 31: ...31 D Link KVM 410 User Manual Section 4 Windows Client 5 After switching to control of the remote server or workstation a window displaying the remote desktop similar to the one below appears ...

Страница 32: ...ow it Initially the text bars display the video resolution and IP address of the remote device As the mouse moves over the icons the text bars describe the icon s function The functions that the icons perform are described below Click and drag the hand icon to move the OSD display to another position on the screen Click to bring up the Hotkey Setup dialog box Click to bring up the Video Adjustment...

Страница 33: ...a substitute you cannot use one that is already being used for another action See Configuring the Hotkeys on p 35 for details on setting up substitute keys Mouse Synchronization Until you close the KVM 410 connection mouse movements have no effect on your local system but are captured and sent to the remote system From time to time especially when changing video resolutions the local mouse movemen...

Страница 34: ...3 Set the mouse speed to the middle position disable Enhance Pointer Precision Control Panel Printers and Other Hardware Mouse Pointer Options Windows 2000 Set the mouse speed to the middle position set the mouse acceleration to None Control Panel Mouse Mouse Properties Motion WinMe Set the mouse speed to the 5th position disable mouse acceleration Click Advanced to get the dialog box for this Win...

Страница 35: ...board video and mouse can be performed using hotkey combinations The Hotkey setup utility is accessed by clicking the Keyboard icon on the OSD Control Panel The actions performed by the hotkeys are listed in the left hand column and the currently defined hotkey combinations are listed in the column on the right ...

Страница 36: ...arely noticeable tiny circle Since this function is a toggle use the hotkeys again to bring the mouse display back to its original configuration Adjust mouse This utility synchronizes the local and remote mouse movements following a video resolution change After invoking this utility simply click the local mouse pointer on top of the remote mouse pointer Substitute Alt key Although all other keybo...

Страница 37: ...en Click Start 2 Key in the Function keys one key at a time The key names appear in the Key field as you press them 3 When you have finished keying in the sequence Click Stop 4 Click Set 5 Repeat for any other actions you wish to set up Note You can use the same function keys for more than one action however the first key can not be the same as any other sequence For example you can use F1 F2 F3 f...

Страница 38: ...ut of sync in most cases performing this function will bring them back into sync This function works best with a bright screen If you are not satisfied with the results use the Screen Position arrows to position the remote display manually RGB Drag the slider bars to adjust the RGB Red Green Blue values When an RGB value is increased the RGB component of the image is correspondingly increased Vide...

Страница 39: ...tivate it a Java Program name must be configured on the KVM 410 To access the KVM 410 using the Java Client software 1 From a web browser log into the KVM 410 using it s IP Address 2 At the KVM 410 Main Page select Security from the menu at the top of the page 3 In the Default Java program name field enter a Java program name 4 Click Apply 5 Logout and close the browser Open a new browser and logi...

Страница 40: ...ect Java Client from the menu on the left panel of the KVM 410 Main Page 7 A file download prompt will appear Click Open to run the Java Client utility An authentication progress window will appear 8 Once the authentication process is complete the remote system display will appear ...

Страница 41: ...o network lag may affect the appearance of images and video being viewed from the remote system If the local and remote mouse pointers get out of sync use the Mouse Synchronization Button to bring them back into sync Java Toolbar The Java Client s toolbar gives you control over the KVM operations It is hidden in the blank area at the bottom center of the screen and appears when the mouse pointer i...

Страница 42: ...function works best with a bright screen If you are not satisfied with the results use the Screen Position arrows to position the remote display manually RGB Drag the slider bars to adjust the RGB Red Green Blue values When an RGB value is increased the RGB component of the image is correspondingly increased Video Quality Drag the slider bar to adjust the overall Video Quality Values can be from 2...

Страница 43: ...ast mouse synchronization by moving the mouse pointer down into the Java Client toolbar If that doesn t help do an Autosync as discussed on the previous page This is similar to the Mouse Synchronization feature of the Windows Client see p 33 for details Click the Mouse Synchronization button The remote mouse pointer moves to the upper left area of the screen Next move your local mouse pointer dire...

Страница 44: ...ava Client Screen Mode Clicking this button toggles the display between full screen and window modes Help Clicking the button opens the Java Client help pages Exit Click this button to exit the Java Client program and return to local operation ...

Страница 45: ...d click the Log option from the KVM 410 Main Page A screen similar to the one below will appear A maximum of 512 events are kept in the log file As new events are recorded they are placed at the bottom of the list When a new event is recorded after there are 512 events in the log file the earliest event in the list is discarded To keep a record of all events the Log Server Program must be installe...

Страница 46: ...e Tool The Windows based Administrative Tool is provided on the distribution CD included in the package The Administrative Tool can only be used by a Windows computer on the same LAN as the KVM 410 To install the Administrative Tool 1 Open the folder where the Administrative Tool setup icon is located and double click the icon The Administrative Tool installation screen appears 2 Click Next and fo...

Страница 47: ...le click the KVM 410 Admin Tool icon If this is the first time you are running the utility a dialog box appears requiring the user to input a serial number The serial number can be found on the KVM 410 CD case Enter the serial number and Click OK As the Administrative Tool program loads the following screen is displayed ...

Страница 48: ...N for KVM 410 devices If the utility fails to connect to a unit it detects it will attempt to assign the unit a different IP address and reconnect If the utility finds a KVM 410 that has a fixed IP address from a network segment different than the local LAN it will list the unit but will be unable to connect to it You should change the IP address of that unit to match the local LAN segment The KVM...

Страница 49: ...t processes the following message appears If you enter invalid login credentials the authentication process will return a message informing you that the server is busy This is done as a security measure to confuse and discourage unauthorized login attempts If you receive this message try logging in again using the correct user name and password When you successfully login to the KVM 410 for the fi...

Страница 50: ...When using the KVM 410 Settings screen to configure the KVM 410 changes to the unit can be uploaded using the following methods 1 If changes were made on the Network page or if firmware was upgraded on the Customization page Reset on Exit must be enabled before proceeding 2 Click OK on the Settings Notebook to start the updating procedure Click Cancel to abandon the changes When finished the follo...

Страница 51: ...for the KVM 410 The Device Name MAC Address and Firmware Version are all displayed here A unique device name can be assigned to the KVM 410 This simplifies management of more than one device The KVM 410 MAC Address is displayed here The current firmware version of the KVM 410 is displayed here Device Name MAC Address Firmware Version ...

Страница 52: ...or and Windows Client programs The Java port is used for Java Client connections IP Address The KVM 410 can have it s IP Address assigned dynamically at boot up with DHCP or it can be assigned a static address here To assign a static address select the Set IP address manually button and assign the device an IP Address Subnet Mask and Default Gateway The KVM 410 can have it s DNS Servers assigned d...

Страница 53: ... IP Address that the user must include when accessing the KVM 410 using the Java client for example 192 168 0 60 java html This name must be included or access will not be granted If no Java program name is specified users will be unable to access the KVM 410 with the Java client It is recommended for security purposes that the name be changed periodically Default Java program name Admin Station F...

Страница 54: ... the filter range User Station Filtering IP Address To enable IP filtering for User Stations Click the IP Filter Enable check box so a check mark appears 1 Select whether the Filter will include or exclude specified User Stations 2 Click Add An IP Filter dialog box will appear 3 Specify the IP Addresses to be filtered then Click OK Each IP Filter can consist of a single address or a range of addre...

Страница 55: ... the MAC Filter Enable check box so a check mark appears To add a Filter 1 Select whether the Filter will include or exclude specified User Stations 2 Click Add A MAC Address dialog box will appear 3 Specify the MAC Address to filter in the dialog box then Click OK 4 Repeat these steps for any additional MAC Addresses you want to filter To delete a filter select the filter and Click Remove To modi...

Страница 56: ...ess and Service Ports for the Primary and Alternate RADIUS Servers 3 In the Timeout seconds field set the time that the KVM 410 waits for a RADIUS Sever reply before it will time out 4 In the Retries field set the number of times to retry RADIUS authentication 5 In the Shared Secret field enter the shared secret that the KVM 410 will use to authenticate on the RADIUS server 6 On the RADIUS Server ...

Страница 57: ... to access the system via the Windows Client program J Allows the user to access the system via the Java Client program P Allows the user to access an attached PDU Power Distribution Unit L Allows the user to access log information via the user s browser V Limits the user s access to only viewing the video display String Meaning c w p User has administrator privileges user can access the system vi...

Страница 58: ...es the password entered must be reentered and confirmed Description Additional information about the user may be included Permissions User access can be limited based on granting or revoking Permissions Configure Gives the user Administrator permissions Windows Client Allows the user access with the Windows Client software Java Client Allows the user access with the Java Client software View Only ...

Страница 59: ...log box User Management To delete a user profile select the user from the User List and Click Remove To modify an existing user profile select the user from the User List make the desired changes to the user profile in the User Info box and Click Update The Reset button clears all the information in the User Info box for a selected user ...

Страница 60: ... user Login FailureTimeout Sets the amount of time a remote user must wait before the user can attempt to login again after exceeding the number of allowed failures Working Mode Stealth Mode Enabling this mode will cause the KVM 410 to drop all ping requests Echo Mode Enabled by default disabling this mode will cause the KVM 410 to not show up in the list of local KVM 410 devices Multi User Operat...

Страница 61: ...o upgrade the firmware do the following 1 After downloading the new firmware file to your computer go to the Customization page of the Administrative Tool 2 Click the Browse button navigate to the directory containing the firmware file and select it 3 Verify the file path is correct and Click Upload 4 Enable the Reset on Exit check box 5 Click OK to save your settings and reset the KVM 410 ...

Страница 62: ...lient installation screen appears 2 Click Next and follow the on screen instructions When the installation completes a KVM 410 Windows Client icon appears on your desktop 3 Double Click the Windows Client icon a dialog box appears requiring you to input a serial number The serial number can be found on the KVM 410 CD case 4 Click OK In order for the Windows Client to install properly you must have...

Страница 63: ... Double Click it Server IP Port This option is used when you want to connect to a KVM 410 at a remote location You can select the IP Address from the drop down list or key in an IP address if the one you want to connect to isn t listed Specify the access port and Click Connect to establish a session with the KVM 410 Message List Lists status messages regarding the connection to the KVM 410 Switch ...

Страница 64: ...never a user runs the Client program it opens with the values contained in the current work file The current work file consists of the values that were in effect the last time the program was closed The File Menu consists of the following options New Allows the user to create a named work file so it s values will not be lost and will be available for future recall Open Allows the user to open a pr...

Страница 65: ... is not selected the remote screen will be resized to fit the resolution of the local monitor If the remote resolution is larger than the local settings the remote display will be centered on the local screen Tools Menu The Tools Menu operations are performed after a connection is made but before switching to remote view There are two entries on the Tools Menu Keyboard and Config Keyboard Selectin...

Страница 66: ...ser Manual Section 7 Admin Programs Help The Help option opens the KVM 410 Windows Client help menu The Help section contains information on initiating connections configuring Hotkeys general operation and troubleshooting ...

Страница 67: ...Username and Password and Click OK The program will attempt to contact the KVM 410 unit Messages regarding the progress will appear in the Message List window 2 If you are using the KVM 410 IP input box specify the IP address and Port number then Click Connect A Login dialog box appears 4 Once the connection is established Click Switch to Remote View to take over control of the remote device ...

Страница 68: ...KVM 410 has been established the remote system s video output is displayed on the user s local monitor Local keystrokes and mouse input is captured and sent to the remote system The AP Windows Client operates the same as the browser based version of the Windows Client Refer to p 30 for details ...

Страница 69: ...up icon to the local hard drive and double click the icon 2 If this is the first time running the program a dialog box appears requiring a serial number The serial number can be found on the KVM 410 CD case 3 Enter the Serial number then Click OK 4 An Address Input dialog box appears 5 Enter the IP address of the KVM 410 including the Java Client name ex 192 168 0 60 java html 6 Click OK A login d...

Страница 70: ...tes the same as the browser based version of the Java Client Refer to p 39 for details Once the connection to the KVM 410 has been established the remote system s video output is displayed on the user s local monitor Local keystrokes and mouse input is captured and sent to the remote system ...

Страница 71: ...een instructions to complete the installation and have the program icon placed on the desktop 2 Open the drive and folder where the Log Server Setup icon is located Double Click the icon to launch setup The Log Server installation screen appears 4 Make sure that the MAC address and port number of the computer that will contain the Log Server Events database is specified on the Network page of the ...

Страница 72: ...the top of the screen KVM 410 List Lists available KVM 410 units Events List Display area for all events logged Each of these components is explained in the sections that follow The Log Server screen will appear 6 When running the Log Server for the first time enter the serial number found on the KVM 410 CD box when prompted ...

Страница 73: ...ress of the KVM 410 or it s DNS name Port The Log Server port number assigned to the KVM 410 The default Log Server port is 9001 Description Add a descriptive reference for the KVM 410 to help identify it Limit This specifies the number of days that an event should be kept in the Log Server s database Events that exceed the time limit specified here can be removed with the Maintenance button Fill ...

Страница 74: ... A secondary search on all events in the database excluding the previously searched events listed KVM 410 List List of KVM 410 units available to search Select a single unit or multiple units for the search If no units are selected the search will be performed on all of the units Priority Search results are divided into three categories depending on its importance Most Events concerning System Set...

Страница 75: ...ch Print Click this button to print the search results Maintenance Records are not automatically erased when their time limit is reached They still remain in the database until the Maintenance option is selected removing them from the database Options The Options menu contains the Retry option Retry allows you to set the number of seconds that the Log Server should wait before attempting to reconn...

Страница 76: ...rver records the ticks for the selected KVM 410 If this is not selected the field will display Paused Address Displays the IP address or DNS name of the selected KVM 410 Port Displays the port number assigned to the selected KVM 410 Connection Displays the connection status of the selected KVM 410 Days Displays the number of days the events are kept in the database for the selected KVM 410 Descrip...

Страница 77: ... 1 x 6 pin mini DIN F Mouse 1 x HDB 15 F Video 1 x SPHD 15 F 1 x RJ 45 Port 1 x RS 232 Port 1 x DC Jack 5V 2 6A 1 x Power Orange 1 x Link Green 1 x 10 100Mbps Green Orange Up to 1600 x 1200 60 Hz DC5V 7W 10Base T Ethernet 100Base T Fast Ethernet TCP IP HTTP Operating Temperature 0 50 C Storage Temperature 20 60 C Humidity 0 80 RH Metal 0 51kg 20 x 8 x 2 5 cm KVM 410 Technical Specifications ...

Страница 78: ...connected to a KVM switch make sure to power on the switch before powering on the KVM 410 Press and hold the Reset button for longer than 3 seconds Mouse Pointer Confusion If the display of two mouse pointers local and remote is too confusing you can use the Toggle Mouse Display function to shrink the non functioning pointer See p 32 for details ...

Страница 79: ...ack in sync 3 If the first two methods do not work use the Toggle Mouse Display function Part of remote window is off screen If Keep Screen Size is not enabled use the AutoSync feature to sync the local and remote monitors If it is enabled in order to access the areas that are off screen move the mouse to the corner of the screen that is closest to the area you want to view and the screen will scr...

Страница 80: ...tional language characters don t appear When entering national language characters if your local keyboard is set to a non English national language layout you must set the remote computer s keyboard layout to English Log Server Problem Resolution The Log Server program does not run The Log Server requires the Microsoft Jet OLEDB 4 0 driver in order to access the database This driver is automatical...

Страница 81: ...Settings dialog box see p 17 If you want to have the KVM 410 IP address set by DHCP and the address changes use Method 3 to determine the new address Method 1 For a fixed IP address When the KVM 410 starts if it doesn t find a DHCP environment after 30 seconds it automatically sets its IP address to 192 168 0 60 1 Set your computer s IP address to 192 168 0 xxx where xxx represents any number or n...

Страница 82: ...el 3 Power on the KVM 410 4 From your browser log into the KVM 410 using the IP address you just assigned Note You must do this within 30 seconds of powering the KVM 410 on Method 3 For a DHCP address For computers running Windows the KVM 410 s DHCP generated IP address can be determined with the Administrative Tool utility found on the distribution CD 1 Double click the AdminTool utility icon on ...

Страница 83: ...83 D Link KVM 410 User Manual Appendix B Troubleshooting The DHCP assigned IP address appears in the right hand column of the KVM 410 Devices panel 3 Click Exit to close the utility ...

Страница 84: ...ready Model number of the product e g KVM 410 Hardware Revision located on the label on the bottom of the switch e g rev A1 Serial Number s n number located on the label on the bottom of the switch You can find software updates and user documentation on the D Link website as well as frequently asked questions and answers to technical issues For customers within the United States Phone Support 877 ...

Страница 85: ... Warranty will be at D Link s option to repair or replace the defective Hardware during the Warranty Period at no charge to the original owner or to refund the actual purchase price paid Any repair or replacement will be rendered by D Link at an Authorized D Link Service Office The replacement hardware need not be new or have an identical make model or part D Link may at its option replace the def...

Страница 86: ...see for the non conforming Software will be refunded by D Link provided that the non conforming Software and all copies thereof is first returned to D Link The license granted respecting any Software for which a refund is given automatically terminates Non Applicability of Warranty The Limited Warranty provided hereunder for Hardware and Software portions of D Link s products will not be applied t...

Страница 87: ... return shipping charges for any product that is not packaged and shipped in accordance with the foregoing requirements or that is determined by D Link not to be defective or non conforming What Is Not Covered The Limited Warranty provided herein by D Link does not cover Products that in D Link s judgment have been subjected to abuse accident alteration modification tampering negligence misuse fau...

Страница 88: ...SOLE REMEDY FOR A BREACH OF THE FOREGOING LIMITED WARRANTY IS REPAIR REPLACEMENT OR REFUND OF THE DEFECTIVE OR NONCONFORMING PRODUCT THE MAXIMUM LIABILITY OF D LINK UNDER THIS WARRANTY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCT COVERED BY THE WARRANTY THE FOREGOING EXPRESS WRITTEN WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ANY OTHER WARRANTIES OR REMEDIES EXPRESS IMPLIED OR STAT...

Страница 89: ...tructions may cause harmful interference to radio communication However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Re...

Страница 90: ...nk KVM 410 User Manual Appendix E Registration Version 1 0 May 17 2006 Product registration is entirely voluntary and failure to complete or return this form will not diminish your warranty rights Registration ...

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