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Connectivity
Chapter 16: Troubleshooting
441
•
Consider whether you really need the router. The NetDefend firewall can
be used as a replacement for your router, unless you need it for some
additional functionality that it provides, such as Wireless access.
•
If possible, disable NAT in the router. Refer to the router’s documentation
for instructions on how to do this.
•
If the router has a “DMZ Computer” or “Exposed Host” option, set it to the
NetDefend firewall’s external IP address.
•
Open the following ports in the NAT device:
•
UDP 9281/9282
•
UDP 500
•
TCP 256
•
TCP 264
•
ESP IP protocol 50
•
TCP 981
I cannot receive audio or video calls through the NetDefend firewall. What should I do?
To enable audio/video, you must configure an
IP Telephony (H.323)
virtual server.
For instructions, see
T
Configuring Servers
T
on page 207.
I run a public Web server at home but it cannot be accessed from the Internet. What should I
do?
Configure a virtual
Web Server
. For instructions, see
T
Configuring Servers
T
on page
207.
I cannot connect to the LAN network from the DMZ or WLAN network. What should I do?
By default, connections from the DMZ or WLAN network to the LAN network are
blocked. To allow traffic from the DMZ or WLAN to the LAN, configure
appropriate firewall rules. For instructions, see
T
Using Rules
T
on page 209.