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6. Warranty
In the event that the battery needs to be removed for assessment, directly at company CZEM, it is the customer's responsibility to have the
battery safely removed only by an authorized dealer. CZEM will reimburse the costs incurred in connection with sending the battery for
assessment. CZEM reserves the right to repair or replace the battery at its sole discretion. All lithium batteries must be transported as Class 9
Dangerous Goods (HAZMAT) and must be shipped in accordance with all local and international laws. Lithium batteries mounted on our
motorcycles can NEVER be transported on board a passenger plane.
6.3.2. Engine
The functionality of the engine is covered by a warranty of 24 months from the original date of purchase. In the event of a complaint requiring
the return of the engine to CZEM for assessment, the customer is responsible for its disassembly and sending to CZEM. CZEM does not cover
the costs associated with transport.
The engine warranty is void in the following cases:
- Damage is caused by overvoltage.
- Damage is caused by overheating and burning of the stator or rotor winding.
- Damage is caused by improper maintenance or rough use or mechanical damage.
- By misusing the engine for purposes other than driving the motorcycle.
- Damage is caused by normal wear and tear.
- Damage is caused by ingress of water.
- Operation is not in accordance with the manual.
