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6. Warranty
6.3. Warranty on selected components
6.3.1. Battery and controller
At the end of the 24 month warranty period, the lithium battery of our motorcycles has a guaranteed capacity of 70% of its original usable
battery capacity. However, if the battery fails completely within the first 24 months from the original date of purchase of the motorcycle, it will
be replaced or repaired free of charge. Lithium batteries require care and prescribed maintenance to maximize life. Improper battery charging,
as stated in the manual (for example, when charging at high or low temperatures), will shorten the battery life below the guaranteed 70% of
the original usable capacity during the 24 warranty months. Improper or rough use of the battery will void the warranty.
The battery must not be exposed to temperatures below 5°C (does not apply to low temperature driving when the battery heats up naturally).
The battery warranty is void in the following cases:
- Damage is caused by overvoltage.
- Damage due to incorrect charger use.
- Damage is caused by incorrect maintenance or rough use or mechanical damage.
- Damage due to misuse of the battery for purposes other than powering the motorcycle.
- Damage is caused by normal wear and tear.
- Damage is caused by ingress of water.
- Charging is not in accordance with the manual.
- If the battery is not charged every month.
- If the battery is discharged below the maximum safe charge level (value).
