User Guide
Table of Contents
Preface ................................................................................................................... 5
Part 1: Deploy your NetGenie .................................................................................. 7
Introduction ............................................................................................................. 7
Know your NetGenie ...................................................................................................................... 8
Defaults .......................................................................................................................................... 8
Surf using NetGenie ............................................................................................... 9
Getting your NetGenie Ready ........................................................................................................ 9
Identify your Internet Setup ............................................................................................................ 9
Network Configuration Wizard ...................................................................................................... 12
Access Internet ............................................................................................................................. 21
Part 2: Internet Controls ........................................................................................ 22
Access NetGenie .......................................................................................................................... 22
Set System Time .......................................................................................................................... 23
Add User ....................................................................................................................................... 24
User Internet Access .................................................................................................................... 28
Part 3: What can NetGenie do for you? ............................................................... 30
Registration .................................................................................................................................. 30
Why do I need to register my appliance and how do I do it? .......................................... 30
Can I use my existing Cyberoam Customer Account credentials for NetGenie Customer
Portal? ............................................................................................................................. 31
Internet Access ............................................................................................................................. 31
Is it mandatory to create a user in NetGenie in order to access Internet? ...................... 31
How can I access and configure my NetGenie appliance? ............................................. 31
I want to apply different levels of Internet restrictions to different users as per their role
and requirement in my organization, how can I do so? .................................................. 31
Will all of the organization employees receive authentication page every time they try to
access Internet through NetGenie? ................................................................................ 32
Do I need to manually add each website, which I want to be allowed for my employees?
......................................................................................................................................... 32
What is NGsense? .......................................................................................................... 32
OR ............................................................................................................................................ 32
Does NetGenie support HTTPS based Web and Application Filtering? ......................... 32
How can I customize Website category access for a specific user? ............................... 33
I want to allow my employees accessing game sites after office hours. What should I
do? ................................................................................................................................... 35
How can I apply time-based Internet access? ................................................................ 35
I’m receiving “Blocked Website” message when I try to access www.google.com through
NetGenie. Is there any way one can allow access to the blocked website(s) from the
authentication page? ....................................................................................................... 36
I want to know the categorization for a Website. Is there any way to know the same
using NetGenie? .............................................................................................................. 37
I want to allow only Yahoo Messeng
er to my employee ‘A’, that too in the evening
between6 and 9. I also want to block any other chat messengers, what should I do? ... 38
I am not able to access the Internet using my smart phone, why? ................................. 40
I want to allow or block some websites for all users; do I need to individually configure
this setting for each and every user? .............................................................................. 41
Is there any way to allow/block websites globally? ......................................................... 41
Does NetGenie allow users access to uncategorized websites? .................................... 41