CTI 2572-A Installation and Operation Guide
66
Symptom
Probable Cause
Corrective Action
startup option.
hexadecimal is correct. Correct
entry and reset the module.
Module IP address is
improperly set. Using
EEPROM startup option.
Incorrect data is stored in EEPROM.
Ensure that the module startup
switch is set to the AutoStart
position and that the Module ID
switches are set to 00.
Using the CTIDiag program,
connect to the module serial port
and open a serial port connection.
Using the “Set Network
Parameters” command, change the
IP parameters to the correct values
and reset the module.
The Module ID switches are set to the
incorrect value.
Ensure that the module startup
switch is set to AutoStart and that
the Module ID switches are set to
the correct value. Make corrections,
if necessary, and reset the module.
Module IP address is
improperly set. Using DHCP
startup option
The DHCP server is unavailable, IP data is
being obtained from EEPROM, which
contains the wrong value.
NOTE: If backup IP parameters are being
used, the NS LED will briefly alternate
between Green and Red.
Using CTIDiag, set the IP
parameters stored in EEPROM to
the correct value.
NOTE: You can
verify that this works by temporarily
setting the Module ID switches to
00 and resetting the module. Be
sure to set them back to the correct
value before conducting the next
test.
Next, reset the module and use
CTIDiag to read the EEPROM
again. If the values have not been
changed, the DHCP server is not
available.
You are able to Ping the
module, but the client
cannot access the PLC
data. Module is installed in
a remote rack using a
Profibus RBC
2572-A will not function on a Profibus
network.
Use Remote I/O network or install in
a local rack.
Able to communicate with
the 2572-A module on the
local network but unable to
communicate with the
module from a remote
network.
Default router not set in 2572-A module
Check the default router IP address
and change, if required.
Firewall is blocking the message.
Contact your network administrator.
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